Content Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings...
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Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet Information of main washing cycles English 3 WW5500K_EN_151229.indd 3 2015-12-29 6:00:35...
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist.
Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
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• Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor. •...
Safety information • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. •...
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• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
Safety information Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
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Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
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Safety information • The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. •...
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. •...
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/ samsungelectronics/corporatecitizenship/data_corner.html English WW5500K_EN_151229.indd 14...
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
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Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide NOTE • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only. English WW5500K_EN_151229.indd 16 2015-12-29...
Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
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Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced Rear 50 mm loads.
Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
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Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
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3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
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WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
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For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks.
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Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into • Metal objects such as coins, pins, and cottons, mixed fibres, synthetics, silks, buckles on clothing may damage other wools, and rayon.
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STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the cycle if the laundry is heavily soiled. Do type of fabric (cotton, synthetic, delicate not use the Prewash option if detergent items, wool), colour, wash temperature, is manually added into the drum or if...
Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
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3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION •...
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Before you start To use liquid detergent (applicable models only) First insert the provided liquid detergent guide in the main-wash compartment. Then, apply liquid detergent to the guide below the marked max line (A). NOTE • Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever (A).
Operations Control panel WW9*K5***** WW8*K5*****, WW7*K5***** 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the rinse count for the current cycle.
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Operations Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic. For example, this setting is useful 08 Delay End for programming your machine to finish a wash at the time you normally return home from work.
Simple steps to start WW9*K5***** WW8*K5*****, WW7*K5***** 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.
Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse COTTON count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, COTTON or shirts.
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Cycle Description & Max load (kg) DAILY WASH • For everyday items such as underwear and shirts. • For sheer fabrics, bras, lingerie (silk), and other DELICATES handwash-only fabrics. • For best performance, use liquid detergent. • Featuring a high-temperature wash and extra rinses BABY CARE to help remove the remaining detergent effectively.
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Operations Options Option Description • Bubble Soak helps remove a variety of stubborn stains. • With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. Bubble Soak • Bubble Soak is available with and adds up to 30 minutes to 5 cycles: COTTON, SYNTHETICS, BEDDING, DAILY WASH, BABY CARE, and DENIM (9 kg only).
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Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
Operations Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause to stop operation. 2.
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• When using hot water for the wash, the Add Door may appear to leak water after opening and closing the Add Door. This is normal, simply because steam emerging from the open Add Door has cooled and formed water drops on the surface. •...
Operations Settings Sound On/Off Child Lock You can turn on or off the sound from the To prevent accidents by children, Child washing machine. Your setting will be kept Lock locks all buttons except for Power. even after restarting the machine. •...
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum and to remove bacteria from it. 1. Press Power to turn on the washing machine. 2.
Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) using a coin or thin metal object.
Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
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Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
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Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
Detergent drawer 1. While holding down the release lever (A) inside the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4.
Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
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Troubleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door Does not drain and/ is closed.
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Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
- When the drum wash or drum drying cycle is running that does not involve additional laundry. If a problem persists, contact a local Samsung service centre. Information codes If the washing machine fails to operate, you may see an information code on the screen.
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Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor.
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The MEMS sensor is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. Check communications between the main and the inverter PBAs. • Depending on the state, the machine may automatically returns to normal operation.
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• Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 55 WW5500K_EN_151229.indd 55...
Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW9*K5***** Dimensions W600 x D550 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight 64.0 kg Wash and spin capacity 9.0 kg...
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According to Regulation (EU) No. 1061/2010 “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW9*K54**** WW9*K52**** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Awarded an “EU Ecolabel award”...
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Specifications According to Regulation (EU) No. 1061/2010 “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW8*K54**** WW8*K52**** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Awarded an “EU Ecolabel award”...
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According to Regulation (EU) No. 1061/2010 “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW7*K54**** WW7*K52**** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Awarded an “EU Ecolabel award”...
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QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support EIRE 0818 717100 www.samsung.com/ie/support DC68-03654A-00 WW5500K_EN_151229.indd 64 2015-12-29 6:00:54...