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User guide
Gaming Monitor
S27DG60*S
(Singapore only: S27DG602SE)
(Saudi Arabia only: S27DG602SM)
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Table of Contents
Related Manuals for Samsung S27DG602SE
Summary of Contents for Samsung S27DG602SE
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an DP Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with This symbol indicates that this other products. product has included important... -
Page 5: Installation
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a smoke. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... - Page 7 Caution • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Leaving the screen fixed on a stationary image for an extended period of time may cause •...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Preparations Installation Attaching the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Disassembly is the reverse order of assembly. Push the assembled stand into the main body in the direction of the arrow as shown in the figure. Confirm that the stand is tightly fastened. -
Page 10: Precautions For Moving The Product
Precautions for moving the product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Stand assembly is complete. Separating the stand neck from the stand base •... -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality. - Page 12 Caution ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • Grasp the left and right sides of the monitor and adjust the swivel. • Grasp the centre of the monitor and adjust the height. •...
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Page 13: Rotating The Product
Rotating the Product You can rotate your product as shown below. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -30.0° (±3.0°) ~ 30.0° (±3.0°) -92.0° (±2.0°) ~ 92.0° (±2.0°) •... -
Page 14: Wall Mount Kit Specifications (Vesa)
If you Wall mount bracket Product install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. •... -
Page 15: Control Panel
Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality. -
Page 16: Connecting And Using A Source Device
Connecting and Using a Source Device Read below before connecting the product. Ports ― The functions available may vary depending on the product model. The colour and shape of parts may Before connecting the product, check the shapes of both ports of the supplied signal cables and differ from what is shown. -
Page 17: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 18: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Connecting the Power Using the product as a hub, connect and use various source devices with the product at a time. ― Port names and the number of ports may differ, depending on the model. HDMI IN DP IN Connect the power cord to the AC/DC adapter. -
Page 19: Tidying Up The Cables
Tidying Up the Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 20: Using The Panel Care Feature
Using the Panel Care feature Protects the panel to prevent problems with the product screen. ― If your OLED Product displays the same still image for 10 minutes, Screen Saver is automatically activated. Screen Saver cannot be turned off, to ensure protection of pixels. Precautions for preventing image retention •... -
Page 21: Menu
Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may Description differ from what is shown. Specifications are subject to change without notice to improve quality. Black Equalizer Adjust the brightness of the dark areas. -
Page 22: Picture
Picture Description Screen Size Select the best screen size and ratio. ― This option is not available when Ultrawide Game View is set to On. Description ― This menu is not available when PIP Mode is enabled. Picture Mode This menu provides an optimum picture quality suitable for the mode environment where the product will be used. - Page 23 Description Description Picture Mode mode Picture Mode • RTS: Increase the colour temperature and contrast ratio to improve visibility of the RTS (Real-Time Strategy) screen and When the external input is connected through HDMI/DP and minimap. AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie,...
- Page 24 Description Description Sharpness Make the outline of objects more clear or blurry. (Range: 0~20) Color Tone Select a colour tone that best suits your viewing needs. ― This menu is not available when A higher value will make the outline of objects clearer. PIP Mode is enabled.
- Page 25 Description Description Gamma Adjust the middle level of luminance. Black Level If a DVD player or set-top box is connected to the product via HDMI, ― This menu is not available when image quality degradation (contrast/colour degradation, black level, PIP Mode is enabled.
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Page 26: Pip
Description Screen Adjustment • H-Position: Move the screen to the left or right. • V-Position: Move the screen up or down. Description ― This option is only available when PC/AV Mode is set to AV. PIP Mode Turn PIP Mode on or off. ―... -
Page 27: Onscreen Display
OnScreen Display Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. Description • Turn Off After: The off timer can be set within a range of 1 to Language Set the menu language. 23 hours. The product will automatically power off after the ―... - Page 28 Description Description DisplayPort Ver. Select your Displayport. Auto Source Switch+ By activating, a new connected source is displayed automatically. ― Incorrect settings may cause the screen to go blank. If this occurs, ― This function may not be supported depending on the model or check the device specifications.
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Page 29: Support
Save the update file (in .bin or .img format) that you downloaded is not a monitor problem. Since S/W update is performed normally, from the Samsung website (http://www.samsung.com) to a USB please wait until the update is finished. storage device. -
Page 30: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 31: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 32 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cord is connected properly. Change the Color settings.
- Page 33 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 34: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card. -
Page 35: Specifications
Specifications General Model Name S27DG60*S Size 67.8 cm Display area 590.42 mm (H) x 333.72 mm (V) Pixel Pitch 0.2292 mm (H) x 0.2292 mm (V) Maximum Pixel Clock 1670 MHz Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. Signal connectors HDMI, DisplayPort Environmental conditions... - Page 36 Open Source License Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 37: Standard Signal Mode Table
Standard Signal Mode Table Model Name S27DG60*S Synchronization (PANEL Spec) Vertical Frequency 48 ~ 360 Hz Resolution Optimum resolution 2560 x 1440 @ 120 Hz Maximum resolution 2560 x 1440 @ 360 Hz ― When using dual monitors from your computer while in DSC mode at 2560 x 1440 @ 240 Hz or higher or when using PBP mode from the computer, the computer may not function properly due to the output limit of the computer graphics card. - Page 38 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
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Page 39: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 40: Freesync (For Amd Graphics Card)
― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync (for AMD graphics card) ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card. Set FreeSync Premium Pro and change the resolution.