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Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Support Connection Using an DP Cable...
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Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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DC voltage: Rated voltage marked literature concerning operation and with this symbol is DC voltage. • Only use the power cord provided with your product by Samsung. Do not use the power cord with maintenance. other products. Class II product: This symbol indicates •...
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Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
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‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
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Caution • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Leaving the screen fixed on a stationary image for an extended period of time may cause •...
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High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
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Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. S22D30*G / S24D30*G / S27D30*G Place a soft cloth over the table to protect After installing the stand, place the product the product and place the product onto the...
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Precautions for moving the product S22D40*G / S24D40*G / S27D40*G • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. product when moving it. • Do not hold the screen when moving the product.
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Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality.
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S22D40*G / S24D40*G / S27D40*G Caution -3.0° (±2.0°) ~ 25.0° (±2.0°) 105.0 mm (±5.0 mm) • The product tilt and height can be adjusted. • Hold the top centre of the product and adjust the height carefully. • When adjusting the stand height, you may hear a noise. This noise is generated because of the ball inside the stand slides when the stand height is adjusted.
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Rotating the Product You can rotate your product as shown below. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S22D40*G / S24D40*G / S27D40*G -92.0° (±2.0°) ~ 92.0° (±2.0°) -45.0°...
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Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.
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If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
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Control Panel Parts Description Use this multi-directional button to turn on the power or navigate menus. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. notice to improve quality.
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Direct Key Guide S22D30*G / S24D30*G / S27D30*G HDMI mode ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched Brightness on or the input source is changed. Source S22D40*G / S24D40*G / S27D40*G Features Eye Saver Mode Eye Saver Mode Off...
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Connecting and Using a Source Ports Device ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
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Connecting and Using a PC Connecting to headphones or earphones Select a connection method suitable for your PC. ― If you connect a source device using a gender changer, the product may not work properly, depending on the characteristics of the gender changer. ―...
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Connecting the Power Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. S22D30*G / S24D30*G / S27D30*G ― Port names and the number of ports may differ, depending on the model. S22D40*G / S24D40*G / S27D40*G Connect the power cord to the AC/DC adapter.
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Tidying Up the Cables S22D40*G / S24D40*G / S27D40*G S22D30*G / S24D30*G / S27D30*G Tilt the display, as shown in the figure. Rotate the product to the highest vertical position. Tilt the display, as shown in the figure. Connect the corresponding cables. Connect the corresponding cables.
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Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
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Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may Description differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Mode •...
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Description Description Picture Mode mode Picture Mode • RTS: Increase the colour temperature and contrast ratio to improve visibility of the RTS (Real-Time Strategy) screen and When the external input is connected through HDMI, DP and minimap. AV Mode is set to AV, Picture Mode has eleven automatic picture settings (Dynamic, Standard, Eco, Movie,...
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Description Description Picture Mode This menu provides an optimum picture quality suitable for the Picture Mode mode environment where the product will be used. When the external input is connected through HDMI PC/AV Mode ― This menu is not available when Eye Saver Mode is enabled.
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Description Description Brightness You can adjust the general brightness of the picture. Color Adjust the colour saturation levels. ― This menu is not available when A higher value will make the picture appear brighter. Eye Saver Mode is enabled. ― This option is not available when ―...
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Description Description White Balance Adjust the colour temperature of the picture so that white objects Shadow Detail Adjust the brightness of dark images. Black detail increases as the appear brighter. value nears 5. ― S22D40*G / S24D40*G / S27D40*G models only. ―...
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Description Description Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. Eye Saver Mode Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation. mode When Eye Saver Mode is 'On', the blue light that wavelength is •...
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OnScreen Display Description Screen Adjustment Adjust the position of the screen or increase the picture quality. • H-Position: Move the screen to the left or right. Description • V-Position: Move the screen up or down. Transparency Set the transparency for the menu windows. ―...
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System Description Dynamic Brightness Automatically adjust the Brightness to provide the best possible screen contrast under the current conditions. Description ― S22D30*G / S24D30*G / S27D30*G models only. ― This menu is not available when Save Energy Reduce power consumption by adjusting brightness settings. Eye Saver Mode is enabled.
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Description Description Source Detection Select either Auto Manual as the method to recognise input Accessibility Configures the accessibility options. source. ― S22D40*G / S24D40*G / S27D40*G models only. ― S22D30*G / S24D30*G / S27D30*G models only. • SeeColors Mode: Allows users with colour blindness to experience rich colours.
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Save the update file (in .img format) that you downloaded from the updating from any interruption as far as possible. In general, the the Samsung website (http://www.samsung.com) to a USB product returns to the previous version if an update is interrupted.
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Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
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Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
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Screen issue The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency The power LED is off. The screen will not turn on. compatible with the product.
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Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
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Specifications General Model Name S22D30*G S22D40*G S24D30*G S24D40*G S27D30*G S27D40*G Size 22 Class (21.5 Inches / 54.6 cm) 24 Class (23.8 Inches / 60.4 cm) 27 Class (27 Inches / 68.6 cm) Display area 476.064 mm (H) x 267.786 mm (V) 527.04 mm (H) x 296.46 mm (V) 597.888 mm (H) x 336.312 mm (V) Pixel Pitch...
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Open Source Licence Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Standard Signal Mode Table Model Name S22D30*G / S24D30*G / S27D30*G S22D40*G / S24D40*G / S27D40*G Synchronization Horizontal Frequency 30 ~ 110 kHz 30 ~ 110 kHz Vertical Frequency 48 ~ 100 Hz 48 ~ 100 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 75 Hz (D-SUB)
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Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1152 x 864 67.500 75.000 108.000 MAC, 1152 x 870 68.681 75.062 100.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981...
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• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
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IT products are associated with a wide range of sustainability risks throughout their life cycle. Human market. You can download the latest version of software from the Samsung.com support page. rights violations are common in the factories. Harmful substances are used both in products and their manufacture.