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Samsung WW65J32 Series User Manual
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Samsung WW65J32 Series User Manual

Samsung WW65J32 Series User Manual

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Washing Machine
User manual
WW65J3*****
WW65J32E0JW_DC68-03612Y_EN.indd 1
2018/12/11 14:24:54

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  • Page 1 Washing Machine User manual WW65J3***** WW65J32E0JW_DC68-03612Y_EN.indd 1 2018/12/11 14:24:54...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Settings Maintenance...

  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 5 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets. 6.
  • Page 6 Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it.
  • Page 7 Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. • This may result in electric shock or fire.
  • Page 8 Safety information If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre. • Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug.
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. • Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
  • Page 12 Safety information Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours. Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net.

  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Cap Fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.

  • Page 15: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 16 Installation Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Rear 50 mm Wood floors may need to be reinforced 25 mm Front 550 mm to minimize vibration and/or unbalanced loads.

  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 18 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 3. Level the washing machine by manually adjusting the levelling feet. 4. When levelling is complete, tighten the nuts using the spanner.
  • Page 19 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 20 If there are water leaks, repeat the steps above. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 21 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 22 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.

  • Page 23: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.

  • Page 24: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into cottons, • Metal objects such as coins, pins, and mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other rayon.
  • Page 25 STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the type course if the laundry is heavily soiled. Do of fabric (cotton, synthetic, delicate items, not use the Prewash option when detergent wool), colour, wash temperature, and degree is manually added into the drum.

  • Page 26: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Prewash compartment: Apply prewash detergent or starch. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 27 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid detergent guide.
  • Page 28 Before you start To use liquid detergent (applicable models only) First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). CAUTION • Do not exceed the max line that is marked inside the container.

  • Page 29: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the spinning speed for the current cycle.

  • Page 30: Simple Steps To Start

    Operations Simple steps to start 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a course. 3. Change the cycle settings (Temp. and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.

  • Page 31: Cycle Overview

    Cycle overview Standard cycles Max load Cycle Description (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 32 Operations Max load Cycle Description (kg) • For bed spreads, bed sheets, bedding covers, etc. BEDDING • For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 k Options Option Description • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal.

  • Page 33: Settings

    Settings Child Lock Sound On/Off To prevent accidents involving children, You can turn on or off the key. Your setting the Child Lock function locks all buttons. will remain effective after you restart the However, Child Lock does not activate until machine.

  • Page 34: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet.

  • Page 35: Cleaning

    Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 36 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 37 Detergent Drawer 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush.

  • Page 38: Recovery From Freezing

    Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.

  • Page 39: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure the washing machine is plugged in. • • Make sure the door is properly closed. • Make sure the water taps are open.
  • Page 40 Troubleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is Does not drain and/ closed.
  • Page 41 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 42 Make sure the router turns on and operates normally. • (Wi-Fi models only). • Make sure you have installed the latest version of the Smart Control App. If a problem persists, contact a local Samsung service centre. 42 English WW65J32E0JW_DC68-03612Y_EN.indd 42 2018/12/11 14:25:02...

  • Page 43: Information Codes

    Make sure the door is properly closed. • • Make sure laundry is not caught in the door. Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. English 43 WW65J32E0JW_DC68-03612Y_EN.indd 43 2018/12/11 14:25:02...
  • Page 44 Troubleshooting Code Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre.
  • Page 45 • Try power off and restarting the cycle. If the information code remains, contact a customer service • centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 45 WW65J32E0JW_DC68-03612Y_EN.indd 45 2018/12/11 14:25:02...

  • Page 46: Specifications

    Specifications Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 47: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 48: Specification Sheet

    Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Model name WW65J32**** Dimensions W600 x D450 x H850 (mm) Water pressure 50 kPa - 800 kPa NET weight 55 kg Wash and spin capacity (Dry clothes) 6.5 kg Washing 80 W...
  • Page 49 English 49 WW65J32E0JW_DC68-03612Y_EN.indd 49 2018/12/11 14:25:07...
  • Page 50 Memo WW65J32E0JW_DC68-03612Y_EN.indd 50 2018/12/11 14:25:07...
  • Page 51 Memo WW65J32E0JW_DC68-03612Y_EN.indd 51 2018/12/11 14:25:07...
  • Page 52 OR VISIT US ONLINE AT Only for HHP PRODUCT : 02-422-2117 [ Standard Landline ] OTH PRODUCT : PHILIPPINES www.samsung.com/ph/support 1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864 [ Globe Landline and Mobile ] 02-422-2111 [ Standard Landline ] DC68-03612Y-00 WW65J32E0JW_DC68-03612Y_EN.indd 52...

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