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Samsung WW9 J5 Series User Manual
Samsung WW9 J5 Series User Manual

Samsung WW9 J5 Series User Manual

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Washing Machine
User manual
WW9*J5**5**/WW8*J5**5**/WW7*J5**5**
Untitled-15 1
1/24/2017 8:37:44 PM

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Summary of Contents for Samsung WW9 J5 Series

  • Page 1 Washing Machine User manual WW9*J5**5**/WW8*J5**5**/WW7*J5**5** Untitled-15 1 1/24/2017 8:37:44 PM...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet Information of main washing cycles English 3 Untitled-15 3 1/24/2017 8:37:45 PM...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 6: Critical Installation Warnings

    Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • Page 7 • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor. • If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.
  • Page 8: Installation Cautions

    Safety information This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. •...
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10: Usage Cautions

    Safety information Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information • The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. •...
  • Page 13: Critical Cleaning Warnings

    Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. •...
  • Page 14: Instructions About The Weee

    Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/ samsungelectronics/corporatecitizenship/data_corner.html English...
  • Page 15: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 16 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide NOTE • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only. English Untitled-15 16 1/24/2017 8:37:46 PM...
  • Page 17: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 18 Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced Rear 50 mm loads.
  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 22 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua stop hose (applicable models only) The aqua stop hose alerts users of any water leak risks.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 25 CAUTION Do not put the drain hose in places of stagnant water or ponding. The water may flow back to the washing machine. STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.
  • Page 26: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
  • Page 27 STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out •...
  • Page 28 Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines. NOTE •...
  • Page 29: Detergent Drawer Guidelines

    2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, it is recommended to use a liquid detergent. Otherwise, the capsule may not dissolve completely.
  • Page 30 Before you start NOTE The actual appearance of the softener guide may differ with the model. CAUTION • Do not open the detergent drawer while the washing machine is operating. • Do not use the following types of detergent in the drawer: - Tablet or capsule types - Ball or net types •...
  • Page 31 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). Softener is dispensed into the wash during the final rinse. 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer.
  • Page 32 Before you start To use liquid detergent (applicable models only) First insert the provided liquid detergent guide in the main-wash compartment. Then, apply liquid detergent to the guide below the marked max line (A). NOTE • Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever (A).
  • Page 33: Operations

    Operations Control panel WW9*J5**5** WW8*J5**5**, WW7*J5**5** 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. Press to change the water temperature for the current cycle. Temp.
  • Page 34 Operations Press to change the spinning speed for the current cycle. The revolutions per minute (RPM) differs with the model. • Rinse Hold : The final rinse process is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin process.
  • Page 35: Simple Steps To Start

    Simple steps to start WW9*J5**5** WW8*J5**5**, WW7*J5**5** 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings ( Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options.
  • Page 36: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse COTTON count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, COTTON or shirts.
  • Page 37 Cycle Description & Max load (kg) • For lightly soiled garments in less than 2.0 kg that you want to wash quickly. • Use less than 20 g of detergent. Using more than 15' QUICK WASH 20 g of detergent may leave detergent residue. •...
  • Page 38 Operations Options Option Description • This will add a preliminary washing cycle before the main Pre Wash wash cycle. • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal. English Untitled-15 38 1/24/2017 8:37:54 PM...
  • Page 39 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
  • Page 40: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child You can turn on or off the sound from the Lock locks all buttons except for Power. washing machine. Your setting will be kept even after restarting the machine. •...
  • Page 41: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum and to remove bacteria. 1. Press Power to turn on the washing machine. 2.
  • Page 42: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).
  • Page 43: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover (A) to open.
  • Page 44: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 45 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 46 Maintenance Detergent drawer 1. While holding down the release lever (A) inside the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4.
  • Page 47: Recovery From Freezing

    Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
  • Page 48 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
  • Page 49 Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door Does not drain and/ is closed.
  • Page 50 Troubleshooting Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 51 • Dry the washing machine interior after a cycle has finished. No bubbles are seen • Overloading may screen bubbles. (Bubbleshot models • Severely contaminated laundry may not generate bubbles. only). If a problem persists, contact a local Samsung service centre. English 51 Untitled-15 51 1/24/2017 8:37:56 PM...
  • Page 52 Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor.
  • Page 53 • If the information code remains, contact a customer service centre. The MEMS sensor is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. English 53 Untitled-15 53...
  • Page 54 • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-15 54...
  • Page 55 Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
  • Page 56 Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 57 Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW9*J5**5** Dimensions W 600 x D 550 x H 850 (mm) Water pressure 50-800 kPa Net weight 61.0 kg Wash and spin capacity 9.0 kg 220 V...
  • Page 58 Specifications Type Front loading washing machine Model name WW7*J5**5** Dimensions W 600 x D 550 x H 850 (mm) Water pressure 50-800 kPa Net weight 61.0 kg Wash and spin capacity 7.0 kg 220 V 2000 W Power Washing and consumption heating 240 V...
  • Page 59 According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW9*J54*5** WW9*J52*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 60 Specifications According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW9*J53*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 61 According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW8*J54*5** WW8*J52*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 62 Specifications According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW8*J55*5** WW8*J53*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 63 According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW7*J54*5** WW7*J52*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 64 Specifications According to Regulation (EU) No. 1061/2010 “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW7*J55*5** WW7*J53*5** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Annual energy consumption (It is based on 220 standard washing cycles for standard cotton course at 60 °C and 40...
  • Page 65 Information of main washing cycles Residual Moisture Cycle Water Energy Temperature Capacity Model Cycles Time Content (%) Consumption Consumption (°C) (kg) (min) 1400 1200 (L/cycle) (kWh/Cycle) COTTON 0.27 0.51 WW9*J54*5** 0.51 WW9*J52*5** COTTON 0.65 SYNTHETICS 0.68 COTTON 0.30 0.59 WW9*J53*5** 0.83 COTTON 0.86...
  • Page 66 Memo Untitled-15 66 1/24/2017 8:38:00 PM...
  • Page 67 Memo Untitled-15 67 1/24/2017 8:38:00 PM...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support EIRE 0818 717100 www.samsung.com/ie/support DC68-03793A-00 Untitled-15 68 1/24/2017 8:38:01 PM...

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