SmartStart software .......................................................................................................................... 42
HP ROM-Based Setup Utility .............................................................................................................. 43
Embedded SATA RAID...................................................................................................................... 45
Management tools...................................................................................................................................... 48
Automatic Server Recovery................................................................................................................ 48
ROMPaq utility................................................................................................................................. 48
Erase Utility ..................................................................................................................................... 49
HP Systems Insight Manager ............................................................................................................. 49
Management Agents ........................................................................................................................ 49
Diagnostic tools ......................................................................................................................................... 53
HP Insight Diagnostics ...................................................................................................................... 53
Integrated Management Log.............................................................................................................. 53
Open Services Event Manager .......................................................................................................... 54
Keeping the system current .......................................................................................................................... 54
Drivers ............................................................................................................................................ 54
ProLiant Support Packs...................................................................................................................... 55
HP Smart Update Manager ............................................................................................................... 55
Troubleshooting .......................................................................................................................... 57
Troubleshooting resources ........................................................................................................................... 57
Pre-diagnostic steps .................................................................................................................................... 57
Important safety information .............................................................................................................. 58
Symptom information........................................................................................................................ 59
Service notifications.................................................................................................................................... 60
Loose connections ...................................................................................................................................... 60
Troubleshooting flowcharts .......................................................................................................................... 60
Start diagnosis flowchart................................................................................................................... 61
General diagnosis flowchart.............................................................................................................. 62
POST problems flowchart .................................................................................................................. 66
OS boot problems flowchart.............................................................................................................. 68
Battery replacement .................................................................................................................... 73
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