HP ProLiant BL260c Generation 5 Server Blade User Guide Part Number 459407-001 March 2008 (First Edition)
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Component identification Front panel components Item Description Serial label pull tab HP c-Class Blade SUV Cable connector Release button Server blade handle Component identification 6...
Front panel LEDs and buttons Item Description UID LED/button Health LED NIC 1 LED NIC 2 LED Hard drive activity LED Power On/Standby button and system power LED Status Blue = Identified Blue flashing = Active remote management Off = No active remote management Green = Normal Green flashing = Booting Amber flashing = Degraded condition...
Processor socket 1 (populated) The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL260c Generation 5 Server Blade Installation Instructions that ship with the server blade. System maintenance switch Position Function...
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. HP c-Class Blade SUV Cable Item Connector Server blade Video...
When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green. For more information about the enclosure, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support).
Remove the server blade (on page 11). Press the access panel release button. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install the access panel Place the access panel on top of the server blade.
Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure. The most current documentation for server blades and other HP BladeSystem components is available at the HP website (http://www.hp.com/go/bladesystem/documentation). Documentation is also available in the following locations: •...
NIC 2 (Embedded) Mezzanine 5 and 6 7 and 8 The server blade does not provide mezzanine signals for interconnect bays 3 and 4 (c7000 enclosure) or for interconnect bay 2 (c3000 enclosure). c3000 interconnect bay Interconnect bay labels 3 and 4...
(http://www.hp.com/go/bladesystem/documentation). Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules.
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Remove the enclosure connector cover. Prepare the server blade for installation. Setup 15...
Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 16...
WARNING: internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Hard drive option WARNING: internal system components to cool before touching them.
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Remove the hard drive cage/bezel assembly. Open the hard drive cage. Hardware options installation 18...
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Install the hard drive. Connect the cable to the hard drive and close the hard drive cage. Hardware options installation 19...
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Locate the T-15 screws on the hard drive cage/bezel assembly. Install the four T-15 screws. Hardware options installation 20...
Route and connect the hard drive data and power cable to the system board. Install the access panel (on page 11). Install the server blade Determine the status of the hard drive from the hard drive activity LED buttons" on page 7).
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To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
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Disconnect the hard drive cable power and data cable from the system board. Remove the hard drive cage/bezel assembly. Hardware options installation 23...
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Remove the heatsink blank. Retain the heatsink blank for future use. Open the processor retaining latch and the processor socket retaining bracket. Hardware options installation 24...
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Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Hardware options installation 25...
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Align the processor installation tool with the socket and install the processor. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 26...
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Close the processor socket retaining bracket and the processor retaining latch. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Hardware options installation 27...
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Install the heatsink. Install the hard drive cage/bezel assembly. Hardware options installation 28...
Always install PC2-5300 Registered DDR2 SDRAM DIMMs. • Always install DIMMs in sequence (1A, 2B, 3C, 4D, 5E, and 6F). • If only a single DIMM is installed, HP recommends installing it in slot 1A. ("Installing a server blade" on page 14). Hardware options installation 29...
Single Single Quad Dual Single Installing DIMMs Power down the server blade (on page 10). Remove the server blade (on page 11). Remove the access panel (on page 11). Open the DIMM slot latches. Install the DIMM. Slot 2B Slot 3C Slot 4D —...
Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 8) . For mezzanine card mapping, see the HP ProLiant BL260c Generation 5 Server Blade Installation Instructions or see "Interconnect bay numbering and device mapping (on page 13)."...
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Install the mezzanine card. Press down on the connector to seat the board. Install the access panel (on page 11). Install the server blade ("Installing a server blade" on page 14). Hardware options installation 32...
Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 9)."...
Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette. Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections.
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Connect the following to the USB hub: USB CD/DVD-ROM drive USB keyboard USB mouse USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 35...
• Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://www.hp.com/servers/lights-out). Linux OS users can download these components from the HP website (http://www.hp.com/products/servers/linux).
To connect to the server blade using iLO 2, install the server blade in an enclosure. enclosure assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web- based status for the HP BladeSystem configuration.
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1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html). • DHCP server (IP address assignment) AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel®...
It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
OS and drivers. To deploy with a boot CD: Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 33)."...
With this method, the disk is more generic and integrates with an existing network OS installation process. For more information, refer to "HP BladeSystem c-Class advanced management (on page 36)." To operate properly, the server blade must have a supported OS. For the latest information on a supported OS, refer to the HP website (http://www.hp.com/go/supportos).
• SAN storage drivers are loaded. Refer to supporting white papers and the HP website (http://www.hp.com/servers/rdp). For SAN configuration information for the server blade, refer to the HP StorageWorks SAN Design Reference Guide on the HP website (http://h18000.www1.hp.com/products/storageworks/san/documentation.html). Configuration tools...
Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...
RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).
Systems with Microsoft® Windows Server™ 2003 and HP embedded drivers do not require additional hardware. Diskette and CD-ROM drive options To acquire a diskette drive option or CD-ROM drive option for a server blade, contact an HP authorized reseller. For the name of the nearest HP authorized reseller: •...
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Exit RBSU. The server blade will reboot. When prompted, press F8 to enter the HP Embedded SATA RAID Setup. Create an array, and then exit the HP Embedded SATA RAID Setup. The POST process will continue. For information about creating arrays, see the following documentation: HP Embedded SATA RAID Controller User Guide on the HP website (http://www.hp.com/support/E_SATA_RAID_C_UG_en)
Embedded SATA RAID is only supported with certain operating systems. For more information about supported operating systems, see the HP website (http://www.hp.com/go/supportos). To install an OS, download the HP embedded SATA RAID Controller driver and create a driver diskette with the software and instructions from the HP website (http://www.hp.com/support).
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
HP and third-party devices. IMPORTANT: processors, SAS and SCSI hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Management Agents Management Agents provide the information to enable fault, performance, and configuration management.
PMP is automatically installed with HP Systems Insight Manager (HP SIM) and is integrated with HP SIM. No software installation on the monitored servers is required, other than the Insight Management Agents. PMP analyzes performance information to determine if there is a building or existing restriction.
(desired state) of patches. The Vulnerability and Patch Management Pack and HP SIM can be installed on a single server (referred to as a shared configuration) or on a separate server (referred to as a distributed configuration).
USB support and functionality USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation.
• From within HP Insight Diagnostics (on page 53) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support.
ROM upgrades required by each target server For more information, see the HP Smart Update Manager User Guide. The guide and the HP Smart Update Manager utility are available from the ProLiant Firmware Maintenance CD. This CD and others can be downloaded free of charge from the SmartStart download page on the HP website (http://www.hp.com/go/support).
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Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, see the HP website (http://www.hp.com/support). Configuration and utilities 56...
The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).
Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 53) and use the survey page to view the current configuration or to compare it to previous configurations. •...
Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 61)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
The available flowcharts include: • Start diagnosis flowchart (on page 61) • General diagnosis flowchart (on page 62) • Server blade power-on problems flowchart (on page 64) • POST problems flowchart (on page 66) • OS boot problems flowchart (on page 68) •...
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 59)" "Loose connections (on page 60)"...
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• HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info)
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 64...
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• The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
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Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 59)" "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
• Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server blade, and then restart the server blade. Symptoms: •...
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Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 53)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 49) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 70...
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Redundancy failure • System overtemperature condition Item "Management agents (on page 49)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Integrated Management Log (on page 53)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: information in the server documentation before removing, replacing, reseating, or modifying...
Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: pentoxide, or an alkaline battery pack.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Do not operate controls, make adjustments, or perform procedures to the laser device other • than those specified herein. Allow only HP Authorized Service technicians to repair the unit. • The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Kpa/10.1 psia. Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia. ** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Server blade specifications Specification Height...
If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: Technical support 82...
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HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
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La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
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Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.
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Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Advanced Memory Protection Automatic Server Recovery Customer Self Repair DHCP Dynamic Host Configuration Protocol DRAM dynamic random access memory HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition Network Bootstrap Program ORCA...
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Power-On Self Test ProLiant Support Pack Preboot Execution Environment RBSU ROM-Based Setup Utility Rapid Deployment Pack SMP - P2P Server Migration Pack - Physical to ProLiant serial, USB, video TFTP Trivial File Transfer Protocol unit identification universal serial bus virtual to physical...
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virtual to virtual Version Control Agent Virtual Machine WEBES Web-Based Enterprise Service Wired for Management Acronyms and abbreviations 92...
AMP modes 44 connecting to the network 14 connection problems 60 connectors 6 contact information 82 contacting HP 82 controller 45 controller, embedded SATA RAID 45 creating a disk image 40 CSR (customer self repair) 82 customer self repair (CSR) 82...
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LEDs 7 heatsink 21 heatsink blank 21 help resources 82 HP c-Class Blade SUV Cable 6, 9, 33, 34 HP Insight Control Environment Suites 51 HP Insight Control Linux Edition 52 HP Insight Diagnostics 53 HP Insight Diagnosticts survey functionality 53...
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LEDs, hard drive 7 LEDs, NIC 7 LEDs, troubleshooting 57 LEDs, unit identification (UID) 7 Lights-Out network-based deployment 36, 37, 39 local KVM, accessing a server blade with 34 local media devices, accessing 34 loose connections 60 maintenance guidelines 54 Management Agents 49...
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9 video connector cabling 9, 33 virtual CD/DVD-ROM 40 virtual CD-ROM 45 virtual floppy 41, 45 Virtual Machine Management Pack 49 Vulnerability and Patch Management Pack 51 warnings 58 Web-Based Enterprise Service 54 website, HP 82 Index 96...