Advertisement
3
Connecting the SmartThings app to your product
•
Follow the instructions displayed on the SmartThings
app to connect to your product.
•
If a message appears saying 'Press the [AP] button' while
connection is in progress, press and hold the [Timer] button
on the remote controller (separately purchasable / model
name: AR-EH**E or AR-KH0**E) for more than 5 seconds.
•
For information on how to use the SmartThings app, select
the How To menu on the app.
NOTE
•
If any pop-window appears on the top of the smartphone
while connecting to your product, do not select it.
•
If a Samsung account-related country error occurs
during connecting to your product, log out of your
current Samsung account, log in to your previous
Samsung account, and then delete all devices that have
been connected previously. Then, log in to your current
Samsung account again, and then configure the settings.
•
If a failure message appears while adding a device, see
"Setting up and connecting to a Wi-Fi access point using
your smartphone" on page 6. The connection may
fail temporarily due to an installation location problem
of the access point or other problems.
•
If the number of added indoor units is incorrect after
adding devices, run the tracking again and then try
adding the devices again.
•
For security protocols for wireless/wired access points,
WPA-PSK and WPA2-PSK are recommended. For
authentication methods, AES is recommended. New Wi-
Fi authentication specifications and Wi-Fi non-standard
authentication methods are not supported.
•
If your Internet service provider permanently have
registered the MAC address (a unique identification
number) of your PC or modem, you may not be able
to connect your product to the Internet. Contact your
Internet service provider and ask how to connect
devices other than your PC (such as an air conditioner
and an air purifier) to the Internet.
•
The product supports the IEEE802.11 b/g/n, Soft-AP
communication protocol. (Samsung recommends
IEEE802.11n.)
8 English
Open Source Announcement
The software included in this product contains open source
software.
The following URL http://opensource.samsung.com/
opensource/SMART_TP1_0/seq/0 leads to open source
license information as related to this product.
Advertisement
