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Samsung WW75J3 Series User Manual
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Samsung WW75J3 Series User Manual

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Washing Machine
User manual
WW75J3*****
WW75J3230KW_DC68-04083D-EN.indd 1
2019/8/19 15:36:27

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  • Page 1 Washing Machine User manual WW75J3***** WW75J3230KW_DC68-04083D-EN.indd 1 2019/8/19 15:36:27...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Settings Maintenance...

  • Page 3: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 4: Important Safety Precautions

    Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
  • Page 5 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Page 6 Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it.
  • Page 7 Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. • This may result in electric shock or fire.
  • Page 8 Safety information If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre. • Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug.
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. • Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
  • Page 12 Safety information Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices.

  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide Cap Fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.

  • Page 15: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 16 Installation Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Rear 50 mm Wood floors may need to be reinforced 25 mm Front 550 mm to minimize vibration and/or unbalanced loads.

  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts.
  • Page 18 Installation 2. Using the supplied spanner, loosen all the shipping bolts by turning them counterclockwise. NOTE You must keep the shipping bolts for future use. 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). 18 English WW75J3230KW_DC68-04083D-EN.indd 18 2019/8/19 15:36:35...
  • Page 19 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 4. Level the washing machine by manually adjusting the levelling feet. 5. When levelling is complete, tighten the nuts using the spanner. STEP 4 Connect the water hose The provided water hose may differ depending on the model.
  • Page 20 If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 21 3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 22 Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 23 STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 24 Installation In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) CAUTION Do not put the drain hose in places of stagnant water or ponding.

  • Page 25: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The “CB”...

  • Page 26: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into cottons, • Metal objects such as coins, pins, and mixed fibres, synthetics, silks, wools, and buckles on clothing may damage other rayon.
  • Page 27 STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the type course if the laundry is heavily soiled. Do of fabric (cotton, synthetic, delicate items, not use the Prewash option when detergent wool), colour, wash temperature, and degree is manually added into the drum.

  • Page 28: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Prewash compartment: Apply prewash detergent or starch. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 29 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid detergent guide.
  • Page 30 Before you start To use liquid detergent (applicable models only) First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). CAUTION • Do not exceed the max line that is marked inside the container.

  • Page 31: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the spinning speed for the current cycle.

  • Page 32: Simple Steps To Start

    Operations Simple steps to start 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a course. 3. Change the cycle settings (Temp. and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.

  • Page 33: Cycle Overview

    Cycle overview Standard cycles Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. Optimal performance with lower energy for cotton •...
  • Page 34 Operations Cycle Description Max load (kg) • Specific for machine-washable wool and delicates fabrics such as sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics. • The WOOL cycle features gentle cradling and soaking WOOL to protect fibres from shrinkage/distortion. • A neutral detergent and liquid detergent is recommended.
  • Page 35 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minute) to 19 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 36: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child You can turn on or off the key. Your setting Lock locks all buttons except for Power. will remain effective after you restart the • To set the Child Lock function, hold machine.

  • Page 37: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet.

  • Page 38: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 39 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 40 Maintenance Detergent Drawer 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush.

  • Page 41: Recovery From Freezing

    Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.

  • Page 42: Troubleshooting

    Troubleshooting Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure the washing machine is plugged in. • • Make sure the door is properly closed. •...
  • Page 43 Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is Does not drain and/ closed.
  • Page 44 Troubleshooting Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 45 Make sure the router turns on and operates normally. • (Wi-Fi models only). • Make sure you have installed the latest version of the Smart Control App. If a problem persists, contact a local Samsung service centre. English 45 WW75J3230KW_DC68-04083D-EN.indd 45 2019/8/19 15:36:46...

  • Page 46: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not supplied. • Make sure the water taps are open. •...
  • Page 47 Water is overflowed. Restart after spinning. • • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose not is placed on the floor. •...
  • Page 48 Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. 48 English WW75J3230KW_DC68-04083D-EN.indd 48 2019/8/19 15:36:46...

  • Page 49: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.

  • Page 50: Protecting The Environment

    Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

  • Page 51: Specification Sheet

    Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW75J32**** Dimensions W600 x D550 x H850 (mm) Water pressure 50 kPa - 800 kPa NET weight 57 kg Wash and spin capacity 7.5 kg...
  • Page 52 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1800-22-8899 (HHP) MALAYSIA 1800-88-9999 (OTH) www.samsung.com/my/support +603-7713 7420 (Overseas contact) DC68-04083D-00 WW75J3230KW_DC68-04083D-EN.indd 52 2019/8/19 15:36:53...

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