2N OMEGA Lite User Manual
Operator services
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Summary of Contents for 2N OMEGA Lite
- Page 1 ® - OMEGA Lite Operator services USER MANUAL Operator services verze 1.2 Users Manual - Operator services www.2n.cz...
- Page 2 Operator services Dear customer, ® let us congratulate you on having purchased the 2N OMEGA Lite system. This new product has been developed and produced in order to provide the maximum utility value, quality and reliability to the user. We hope you will be fully satisfied with the ®...
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Page 3: Table Of Contents
® - OMEGA Lite Operator services CONTENTS BASIC SERVICES..........................3 1.1.......................3 ICTOGRAMS SED IN THE 1.2......................4 XPLANATION OF ERMINOLOGY 1.3...........................6 YPES OF INGING 1.4....................6 OICE ESSAGES IN ARPIECE 1.5........................8 ONES IN ARPIECE SERVICES FOR ADVANCED USERS ....................9 2.1. -
Page 4: Basic Services
® - OMEGA Lite Operator services 1. Basic Services 1.1. Pictograms Used in the Text Your telephone is ringing. Pick up your handset. Start conversation. Listen to the tone or the voice message in your earpiece. Hang up the handset. -
Page 5: Explanation Of Terminology
1.2. Explanation of Terminology CO (External, Public) Line CO lines are public telephone network lines that are connected to your 2N OMEGA Lite PBX as inputs. They are used for outgoing (external) calls, i.e. calls outside your company. These lines include either the O lines, GSM lines, or also your private lines. - Page 6 • have a PBX operator of its own; ® • have a fax and answering and recording machine of its own (unless it uses 2N OMEGA Lite voice mail); • have a DAY / NIGHT mode of its own (independently of the other group);...
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Page 7: Types Of Ringing
Back ringing of your telephone set or a waiting call via Internet. 1.4. Voice Messages in Your Earpiece To make you as comfortable as possible, the 2N OMEGA Lite PBX sends messages on the following situations into your earpiece: This is what you can... - Page 8 ® - OMEGA Lite Operator services This is what you can This means hear in your earpiece calls. You tried to make an outgoing call using a line "Line in defect" that is defective (marked defective). Users Manual - Operator services...
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Page 9: Tones In Your Earpiece
® - OMEGA Lite Operator services 1.5. Tones in Your Earpiece This is what you can hear in your This means earpiece Internal dialing tone (continuous non-interrupted tone) signals that the PBX is ready to receive your dialing. CO (external) dialing tone signals that the CO line is ready to receive your external subscriber number dialing. -
Page 10: Services For Advanced Users
® - OMEGA Lite Operator services 2. Services for Advanced Users 2.1. You Are in Another Office (Follow Me) This service is similar to the „Call Forwarding“ service. If you leave your office to your colleague’s office and have forgotten to forward your calls to your colleague’s line, you can do so additionally using your colleague’s telephone set. - Page 11 ® - OMEGA Lite Operator services To cancel the „Follow Me“ service using your telephone set (after you return): Pick up the handset of your telephone set The voice message announces you that your calls have been forwarded With a tone telephone set: Dial ‘#10’.
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Page 12: Call Parking
® - OMEGA Lite Operator services 2.2. Call Parking To park your current call to any of 9 parking places available, from which you or anybody else can unpark the call any time later: You are talking with somebody and want to park the call. - Page 13 ® - OMEGA Lite Operator services To unpark the earlier-parked call from a parking place: Pick up the handset of any telephone set and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#30’ to unpark a call from the first occupied parking place.
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Page 14: Call Designation With Job Number
® - OMEGA Lite Operator services 2.3. Call Designation with Job Number You want to designate outgoing calls with job numbers for further processing (evaluation of call costs of a certain commercial job, e.g.). The job number will be included in the telephone call cost printout and PC display. - Page 15 ® - OMEGA Lite Operator services To designate the current call with a job number: You are talking with somebody and want to designate the call with the job number. With a tone telephone set: Press ‘FLASH’ or ‘R’ into the call.
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Page 16: You Are Looking For Anybody - Circular Calling
® - OMEGA Lite Operator services 2.4. You Are Looking for Anybody - Circular Calling To get through to any subscriber in your department: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#28’. -
Page 17: Info Line - Meeting Conference
® - OMEGA Lite Operator services 2.5. Info Line - Meeting Conference This service helps you get through to a line that may be entered by the other subscribers any time. To leave the line, hang up your telephone. To select this... -
Page 18: Do Not Disturb With Incoming (Internal) Calls
® - OMEGA Lite Operator services 2.6. Do Not Disturb with Incoming (internal) Calls This service keeps you off any internal calls. Any internal subscribers trying to call you get the busy tone. CO line calls or CO line transferred calls, however, will ring... -
Page 19: Do Not Disturb This Call
Operator services 2.7. Do Not Disturb This Call Normally, your 2N OMEGA Lite PBX notifies you into your call that you have another incoming call or that someone has entered your call. To avoid any disturbance of your current call or disconnect a subscriber that has entered your line:... -
Page 20: Broadcast
® - OMEGA Lite Operator services 2.8. Broadcast The „Broadcast“ service allows you to speak to a connected broadcasting equipment, external amplifier, etc. using your telephone set: Pick up the handset and wait until you can hear the internal dialing tone (————) -
Page 21: Entering Into Call Or Call Overhearing
® - OMEGA Lite Operator services 2.9. Entering into Call or Call Overhearing This service enables you to enter a call made by another PBX subscriber (you can talk with the subscriber(s)) or just overhear the call (you can hear the subscriber(s), but the subscriber(s) cannot hear you). - Page 22 ® - OMEGA Lite Operator services To overhear another subscriber’s call: You called an internal subscriber whose line is busy. You can hear the busy tone in your earpiece (- - - - -). With a tone telephone set: Dial ‘#9’ into the busy tone.
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Page 23: Telephone Alarm Clock
® - OMEGA Lite Operator services 2.10. Telephone Alarm Clock The PBX allows you to use two independent alarm clocks in your telephone set. The first one, the so-called daily alarm clock, calls you up every day at a set time, and the other one, the single alarm clock, calls you up just once. - Page 24 ® - OMEGA Lite Operator services To cancel the alarm clock: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#57 3’. Your daily alarm clock that would call you every day, will be canceled, or dial ‘#58 3’.
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Page 25: Call-Waiting Signal - I Need To Talk To You
® - OMEGA Lite Operator services 2.11. Call-Waiting Signal - I Need to Talk to You You called an internal subscriber whose line is busy. You want to notify the subscriber that your call is important and make the subscriber hang up. -
Page 26: Telephone Set Locking
® - OMEGA Lite Operator services 2.12. Telephone Set Locking The service allows you to lock your telephone set with a password for outgoing CO line calls. You need your personal password to unlock your telephone set. Therefore, make sure before selecting this service that you have input... - Page 27 ® - OMEGA Lite Operator services To unlock your telephone set: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#74’. With a pulse telephone set: Dial ‘774’.
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Page 28: Dispatcher Calling, Baby Calling
® - OMEGA Lite Operator services 2.13. Dispatcher Calling, Baby Calling Using this service you can automatically call a selected subscriber line or a CO line subscriber number by picking up the handset of your telephone set only. To activate... - Page 29 ® - OMEGA Lite Operator services To advise you that you have activated the „Dispatcher Calling“ service, the PBX changes the beginning of the dialing tone during such activation. Users Manual - Operator services www.2n.cz...
- Page 30 ® - OMEGA Lite Operator services To cancel the „Dispatcher Calling, Baby Calling“ service: Pick up the handset and wait until you can hear the internal dialing tone (— - —). With a tone telephone set: Dial ‘#78’ before the set pause expires.
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Page 31: You Want / D Onot Want To Receive Co Line Calls
® - OMEGA Lite Operator services 2.14. You Want / Do Not Want to Receive CO Line Calls This service makes your telephone set ring to signal any incoming CO line call. To activate this service: Pick up the handset and wait until you can hear the internal dialing tone (————) - Page 32 ® - OMEGA Lite Operator services To disable your telephone ringing in case of an incoming CO line call: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#00’ to disable CO line call ringing.
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Page 33: Disa Service
Operator services 2.15. DISA Service Your 2N OMEGA Lite PBX is equipped with the DISA tone dialing. The DISA service can be disabled and programmed from one or more CO lines. With the DISA service, the calling party on the CO line can: •... - Page 34 ® - OMEGA Lite Operator services To correct any mistake during the DISA service, press 'Ρ' Your customer will hear the DISA message again and you can re-start the procedure. Users Manual - Operator services www.2n.cz...
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Page 35: Return To Transferred Call - After Hang-Up
® - OMEGA Lite Operator services 2.16. Return to Transferred Call - After Hang-Up To return to a call you have transferred: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#25’. -
Page 36: Pbx System Services
3. PBX System Services 3.1. PBX Memory Filling, Clearing Your 2N OMEGA Lite PBX contains 200 memories to store frequently called telephone numbers (similar to telephone set memories). All internal subscribers can use these memories (if the PBX software allows so). - Page 37 ® - OMEGA Lite Operator services To clear a memory: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#930’“ With a pulse telephone set: Dial ‘7930’. Further, in either case: Dial the memory number (00 to 99) to be cleared or #(00 to 99) for memory number of the other 100 numbers.
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Page 38: Automatic Day / Night Mode Switching In Any Group
® - OMEGA Lite Operator services 3.2. Automatic DAY / NIGHT Mode Switching in Any Group To enable the automatic DAY / NIGHT mode switching service in any of the two groups at set time: Pick up the handset and wait until you can hear the internal dialing tone (————) -
Page 39: Day / Night Mode Setting In Any Group
3.3. DAY / NIGHT Mode Setting in Any Group To set the DAY / NIGHT mode of the 2N OMEGA Lite PBX in any of the two groups: Pick up the handset and wait until you can hear the internal dialing tone (————) -
Page 40: Cancellation Of All Services
® - OMEGA Lite Operator services 3.4. Cancellation of All Services To cancel all services (call forwarding, e.g.) that are currently active on your subscriber line: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#70’. -
Page 41: Cancellation Of All Services On Another Subscriber Line
® - OMEGA Lite Operator services 3.5. Cancellation of All Services on Another Subscriber Line To cancel all services (call forwarding settings, e.g.) on another subscriber line: Pick up the handset and wait until you can hear the internal dialing tone (————) -
Page 42: Pbx Clock Setting
Listen to the service performing message. Hang up Your 2N OMEGA Lite PBX is fully ready to for the Y2K conversion. To change time only, after you set the time <hhmm>, press ‘FLASH’ and hang up. The time will be changed and the date will remain the same. -
Page 43: Ringing Check
® - OMEGA Lite Operator services 3.7. Ringing Check To check whether your telephone set rings: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#97’. With a pulse telephone set: Dial ‘797’. -
Page 44: Co Line In Defect
® - OMEGA Lite Operator services 3.8. CO Line in Defect To block a defective CO line so that other PBX subscribers cannot use it: Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#991’. - Page 45 ® - OMEGA Lite Operator services To unblock a CO line (after repair, e.g.): Pick up the handset and wait until you can hear the internal dialing tone (————) With a tone telephone set: Dial ‘#990’. Dial the number of the physical port of the CO line to be unblocked (nn).
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Page 46: Pbx Resetting
® - OMEGA Lite Operator services 3.9. PBX Resetting This service enables you to cancel all active services to all subscribers and reach the same effect as with the PBX power off and on. To activate the service: Pick up the handset and wait until you can hear the internal dialing tone (————) -
Page 47: Table Of Services
® - OMEGA Lite Operator services 4. Table of Services DIAL REFER SERVICE with a Tone with a Pulse to page Telephone Set Telephone Set Calls You want to receive trunk 1-8 CO line calls #01-#08 701-708 You want to receive all CO line calls... - Page 48 If you are interested in the service, you can order it as a software upgrade to your 2N OMEGA Lite communication system. Users Manual - Operator services...