Table of Contents
Troubleshooting
Related Manuals for Samsung AJ035NB1DEH/SA
Summary of Contents for Samsung AJ035NB1DEH/SA
- Page 1 Air conditioner User & Installation manual AJ***NB1DEH Thank you for purchasing this Samsung air conditioner. Before operating this unit, please read this user manual carefully and retain it for future reference.
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Page 2: Table Of Contents
Contents Safety Information Safety Information At a Glance Indoor Unit Overview Main parts Power Smart Features Operating temperature and humidity Cleaning and Maintenance Cleaning and Maintaining Cleaning the indoor unit exterior Cleaning the outdoor unit heat exchanger Cleaning the air filter Periodical maintenance Troubleshooting Information about refrigerant... - Page 3 Safety Information on Installation Installation Procedure Installation Procedure Step 1 Checking and preparing accessories Step 2 Choosing the installation location Step 3 Optional: Insulating the body of the indoor unit Step 4 Installing the indoor unit Step 5 Purging inert gas from the indoor unit Step 6 Cutting and flaring the pipes Step 7 Connecting the assembly pipes to the refrigerant pipes Step 8 Performing the gas leak test...
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Page 4: Safety Information
If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death. - Page 5 The installation of this appliance must be performed by a qualified technician or service company. Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. Install a switch and circuit breaker dedicated to the air conditioner. Failing to do so may result in electric shock or fire.
- Page 6 Safety Information Safety Information When installing the outdoor unit, make sure to connect the drain hose so that draining is performed correctly. The water generated during the heating operation in the outdoor unit may overflow and result in property damage. In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
- Page 7 In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line. Do not use a ventilating fan. A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre.
- Page 8 Safety Information Safety Information Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner. Take special care that children do not injure themselves by inserting their fingers into the product. Do not strike or pull the air conditioner with excessive force. This may result in fire, injury, or problems with the product.
- Page 9 Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in electric shock, fire, problems with the product, or injury. Do not operate the appliance with wet hands. This may result in electric shock.
- Page 10 Safety Information Safety Information FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. This may result in discoloration, deformation, damage, electric shock or fire.
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Page 11: At A Glance
Indoor Unit Overview Main parts The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type. 01 Display Indication Function Operation indicator Timer indicator Fan indicator Filter reset indicator 02 Remote control sensor 03 Airflow blade 04 Wind-Free panel... -
Page 12: Power Smart Features
Power Smart Features Operating temperature and humidity When using the air conditioner follow the operating temperature and humidity ranges. Mode Outdoor temperature Indoor temperature Indoor humidity Cool mode 80% or less Depending on the outdoor Heat mode unit specifications Dry mode 18°C to 32°C CAUTION If you use the air conditioner at a relative humidity above 80%, it may cause a formation of... -
Page 13: Cleaning And Maintenance
Cleaning and Maintaining Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. Cleaning the indoor unit exterior Wipe the surface of the indoor unit with a tepid damp cloth. Remove the dust accumulated in the narrow gaps of the product with a soft brush. -
Page 14: Cleaning The Air Filter
Cleaning and Maintaining Cleaning the air filter CAUTION Before cleaning the indoor unit, be sure to turn off the auxiliary power switch. Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille. NOTE When removing the grill completely, unhook the safety hooks on both sides of the grill. - Page 15 2 Cleaning the air filter Clean the air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area. CAUTION Do not scrub the air filter with a brush or other cleaning utensil.
- Page 16 Cleaning and Maintaining 4 Resetting the air filter (Wired remote control is an optional item.) After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows: Indoor unit with the wired remote control: Press the Filter Reset button. Indoor unit with the wireless remote control: Press the Options Filter...
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Page 17: Periodical Maintenance
Periodical maintenance Requires qualified Unit Maintenance item Interval technicians Clean the air filter. At least once a month Clean the condensate drain pan. Once a year Required Indoor Clean up the heat exchange. Once a year Required unit Clean the condensate drain pipe. Once every 4 months Required Replace the remote control batteries. -
Page 18: Troubleshooting
Cleaning and Maintaining Troubleshooting Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense. Problem Solution Check if the power plug is properly connected. Check whether the auxiliary power switch (MCCB, ELB) is turned on. If the auxiliary power switch (MCCB, ELB) is turned off, the air conditioner does not work although you press the (Power) button. - Page 19 Problem Solution The air conditioner is not turned on or Check whether the wired remote control is set for group control. In this off immediately case, the air conditioners connected to the wired remote control are with the wired turned on or off sequentially. This operation takes up to 32 seconds. remote control.
- Page 20 Cleaning and Maintaining Problem Solution Close the windows and doors to maximize the cooling and heating efficiencies. If the Cool mode is stopped and then started immediately, cool air comes out after about 3 minutes to protect the compressor of the outdoor unit. The air is not cool or warm enough.
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Page 21: Information About Refrigerant
Information about refrigerant Important information: regulation regarding the refrigerant used This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere. CAUTION If the system contains 5 tCO e or more of fluorinated greenhouse gases, it must be checked for leakage at least once every 12 months, according to regulation No. -
Page 22: Safety Information On Installation
IMPORTANT: When installing the unit, always remember This manual explains how to install an indoor unit with to connect first the refrigerant tubes, then the electrical a split system with two SAMSUNG units. The use of lines. other types of units with different control systems may Always disassemble the electric lines before the damage the units and invalidate the warranty. - Page 23 Do not use the air conditioner in environments with Devices disconnected from the power supply should hazardous substances or close to equipment that be completely disconnected in the condition of overvoltage category. release free flames to avoid the occurrence of fires, explosions or injuries.
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Page 24: Installation Procedure
Installation Procedure Installation Procedure Step 1 Checking and preparing Step 2 Choosing the installation accessories location The following accessories are supplied with the indoor unit. The type and quantity may differ, depending on the Installation location requirements specifications. There must be no obstacles near the air inlet and outlet. - Page 25 Indoor unit dimensions (Unit: mm) 1150 (Ceiling opening dimension) 1036 (Space of suspension bolts) Ceiling 1198 AJ026NB1DEH Model AJ035NB1DEH Chassis Medium Net dimension (W × D × H) 970 X 410 X 135 Liquid pipe connection ø6.35 (1/4") Gas pipe connection ø9.52 (3/8") Drain hose connection VP20 (outer diameter : 26, inner diameter : 20)
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Page 26: Step 3 Optional: Insulating The Body Of The Indoor Unit
Installation Procedure Spacing requirements Step 3 Optional: Insulating the body of the indoor unit If you install a cassette type indoor unit on the ceiling when temperature is over 27°C and humidity is over 80%, you must apply an extra 10 mm thick polyethylene insulation or a similar type of insulation to the body of the indoor unit. - Page 27 3 Install the suspension bolts, depending on the ceiling 6 Check the level of the indoor unit by using a leveler. type. A tilt of the indoor unit may cause malfunction of a built-in float switch and water leaks. Ceiling support Level 7 Adjust the unit to the appropriate position, taking into account the installation area for the front panel.
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Page 28: Step 5 Purging Inert Gas From The Indoor Unit
Installation Procedure Step 5 Purging inert gas from the 3 To prevent any gas from leaking out, remove all burrs at the cut edge of the pipe, using a reamer. indoor unit 4 Slide a flare nut on to the pipe and modify the flare. The indoor unit comes with nitrogen gas (inert gas) charged at the factory. -
Page 29: Step 7 Connecting The Assembly Pipes To The Refrigerant Pipes
Step 7 Connecting the assembly pipes NOTE to the refrigerant pipes If the pipes must be shortened, see Step 6 Cutting and flaring the pipes on page 28. There are two refrigerant pipes of different diameters : A smaller one for the liquid refrigerant. 2 Be sure to use an insulator thick enough to cover the refrigerant tube to protect the condensate water on A larger one for the gas refrigerant. -
Page 30: Step 8 Performing The Gas Leak Test
Installation Procedure Step 8 Performing the gas leak test 4 The pipes and electrical cables connecting the indoor unit with the outdoor unit must be fixed to the wall To identify potential gas leaks on the indoor unit, inspect with suitable ducts. the connection area of each refrigerant pipe using a leak detector for R-410A. -
Page 31: Step 10 Installing The Drain Hose And Drain Pipe
5 Select the insulation of the refrigerant pipe. When installing insulation in the places and conditions below, use the same insulation that is used for high Insulate the gas side and liquid side pipe, noting the humidity conditions. insulation thickness that must differ according to the pipe size. - Page 32 Installation Procedure 5 Push the drain hose up to insulation when connecting Do not give the hose an upward gradient beyond the drain hose to drain socket. the connection port. This will cause water to flow backwards when the unit is stopped, resulting in water leaks.
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Page 33: Step 11 Performing The Drainage Test
Max. allowable bending angle Step 11 Performing the drainage test 1 Do a leak test at the connection part of the flexible hose and the drain pipe: a Connect a general hose to the connection part of Indoor unit the flexible hose of the indoor unit, and pour in some water. -
Page 34: Step 12 Connecting The Power And Communication Cables
Installation Procedure Step 12 Connecting the power and CAUTION communication cables Only in the Cool mode, you can check the correct operation of the drain pump. CAUTION When the electric cable connection has not been completed Always remember to connect the refrigerant pipes before performing the electric connections. -
Page 35: Step 13 Optional: Wiring Wired Remote Control
Step 13 Optional: Wiring Wired Remote Indoor power supply Control Power supply Max/Min(V) Indoor power cable Connect the power cable, which is connected with the ±10% 220 to 240V, 50 Hz 1.5 to 2.5 mm², 3 wires outdoor unit and supplied by another source, Communication cable making sure that the power cable terminal should not be changed. - Page 36 Installation Procedure After compressing it, pull both sides of the wire to CAUTION make sure it is firmly pressed. For information about the power cable specifications for indoor and outdoor units, refer to Method 1 Method 2 the installation manual. Compress it 4 times.
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Page 37: Step 15 Setting The Indoor Unit Addresses And The Installation Options
1 Enter the mode for setting the options: WARNING a Remove the batteries from the remote control, In case of extending the electric wire, please DO NOT and then insert them again. use a round-shaped Pressing socket. b While holding down the (High Temp) and –... - Page 38 Installation Procedure Take the steps presented in the following table: Steps Remote control display 1 Set the SEG2 and SEG3 values: a Set the SEG2 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display. SEG2 b Set the SEG3 value by pressing the (High Fan) button repeatedly until the...
- Page 39 Steps Remote control display When you press the (Low Fan) or (High Fan) button, values appear in the following order: 6 Press the (Mode) button. Fan and On appear on the remote control display. 7 Set the SEG9 and SEG10 values: a Set the SEG9 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
- Page 40 Installation Procedure Steps Remote control display 10 Press the (Mode) button. Auto and Off appear on the remote control display. 11 Set the SEG14 and SEG15 values: a Set the SEG14 value by pressing the (Low Fan) button repeatedly until the value you want to set appears on the remote control display.
- Page 41 Steps Remote control display b Set the SEG20 value by pressing the (High Fan) button repeatedly until the value you want to set appears on the remote control display. SEG20 When you press the (Low Fan) or (High Fan) button, values appear in the following order: 16 Press the (Mode) button.
- Page 42 Installation Procedure 3 Check whether the option values that you have set are Setting the indoor unit address and installation correct by pressing the (Mode) button repeatedly option 1 Make sure that the power is supplied to the indoor [SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10 ]...
- Page 43 Setting an indoor unit address (MAIN/RMC) The indoor unit address are set to 0A0000-100000-200000-300000 by default. Option No. : 0AXXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 100-digit of indoor 10-digit of indoor A single digit of Explanation Page Mode Setting main address unit address unit...
- Page 44 Installation Procedure Setting an indoor unit installation option (suitable for the condition of each installation location) The indoor unit installation option are set to 020000-100000-200000-300000 by default. Set the indoor unit option by wireless remote controller. When entering Address option, connect remote controller receiver.
- Page 45 Installation option (Detailed) Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external Compensation of the fan Explanation Page Mode Use of central control temperature sensor Indication Details Indication Details Indication Details Indication Details Indication Details Disuse (recessed installation)
- Page 46 Installation Procedure Option SEG19 SEG20(*2) SEG21 SEG22 SEG23 SEG24 Individual control with Heating setting Dew removal operation Explanation Page Motion detection sensor remote control compensation offset in wind free mode Details Indication Details Indication Details Indication Details Indication Details Indication Standard/ Details Premium...
- Page 47 Changing the addresses and options individually When you want to change the value of a specific option, refer to the following table and follow the steps in Common steps for setting the addresses and options on page 37. Option SEG1 SEG2 SEG3 SEG4...
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Page 48: Appendix
Appendix Troubleshooting Detection of errors If an error occurs during the operation, an LED flickers and the operation is stopped except the LED. If you re-operate the air conditioner, it operates normally at first, then detect an error again. LED Display on the receiver & display unit Indoor unit display indications Error Abnormal condition... - Page 49 Indoor unit display indications Error Abnormal condition code Yellow Blue Green COND mid sensor is detached E241 Refrigerant leakage (2nd detection) E554 Abnomally high temperature on Cond (2nd detection) E450 Low pressure s/w (2nd detection) E451 Abnomally high temperature on discharged air on outdoor unit E416 (2nd detection) Indoor operation stop due to unconfirmed error on outdoor unit...
- Page 50 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 (Other) www.samsung.com/au/support VIETNAM 1800 588 889 www.samsung.com/vn/support...