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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20documents/dfu/W7/english/170p5/index.htm6/7/2004 5:20:09 PM

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Summary of Contents for Philips BRILLIANCE 170P5

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20documents/dfu/W7/english/170p5/index.htm6/7/2004 5:20:09 PM...
  • Page 2: Safety And Troubleshooting Information

    • Regulatory Information • Other Related Read and follow these instructions when connecting and using your computer monitor: Information Unplug the monitor if you are not going to use it for an extensive period of time. Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off.
  • Page 3 Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments. Do not allow water or other liquids to spill on or into the LCD monitor. file:///D|/My%20documents/dfu/W7/english/170p5/safety/safety.htm (2 of 2)6/7/2004 5:20:20 PM Temperature: 5-40°C 41-104°F Humidity: 20-80% RH...
  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2004 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20documents/dfu/W7/english/170p5/about/about.htm (2 of 2)6/7/2004 5:20:24 PM RETURN TO TOP OF THE PAGE...
  • Page 6: Product Information

    LCD bright dot defects RETURN TO TOP OF THE PAGE for Windows feature enriches the experience of pictures and video on a Philips monitor. feature in your monitor, you have to install the LightFrame...
  • Page 7 Philips LightFrame Philips monitors or other manufacturers’ monitors will not work with this special software. It is recommended that you install this software only on a Philips monitor designed to use it. These monitors can be identified by the LightFrame...
  • Page 8 • Sync input signal • Sync polarities • Video interface • Light Frame Audio • Loudspeaker file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (3 of 12)6/7/2004 5:20:31 PM TFT LCD 17" / 43.2 cm diagonal 0.264 x 0.264 mm 1280 x 1024 pixels R.G.B. vertical stripe Anti-glare polarizer, hard coated 337.9 x 270.3 mm...
  • Page 9 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 10 If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (5 of 12)6/7/2004 5:20:31 PM RETURN TO TOP OF THE PAGE...
  • Page 11 • Power supply • Power consumption • Temperature • Relative humidity • System MTBF • Cabinet color * This data is subject to change without notice. file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (6 of 12)6/7/2004 5:20:31 PM Power Management Definition Video H-sync Active Blanked ®...
  • Page 12: Pin Assignment

    No connect No connect DDC Clock DDC Data No connect 2. The 15-pin D-sub connector (male) of the signal cable: file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (7 of 12)6/7/2004 5:20:31 PM RETURN TO TOP OF THE PAGE Signal Assignment T.M.D.S. Data1- 10 T.M.D.S. Data1+ T.M.D.S. Data1/3...
  • Page 13 Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (8 of 12)6/7/2004 5:20:31 PM Assignment Logic ground Ground Serial data line (SDA) H. Sync / H+V V.
  • Page 14 Product Information Tilt Swivel file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (9 of 12)6/7/2004 5:20:31 PM...
  • Page 15 Product Information Height adjustment Portrait display Turn monitor from landscape view to portrait view. file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (10 of 12)6/7/2004 5:20:31 PM...
  • Page 16 Product Information Rotate the monitor body 90 degrees counter clockwise. file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (11 of 12)6/7/2004 5:20:31 PM...
  • Page 17 Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/W7/english/170p5/product/product.htm (12 of 12)6/7/2004 5:20:31 PM...
  • Page 18: Installing Your Lcd Monitor

    Optimizing • Performance VOLUME file:///D|/My%20documents/dfu/W7/english/170p5/install/install.htm (1 of 3)6/7/2004 5:20:48 PM UP and DOWN buttons are used when adjusting the OSD of your monitor. LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 19 Installing Your LCD Monitor Rear View Optimizing Performance For best performance, ensure that your display settings are set at 1280x1024, 60Hz. file:///D|/My%20documents/dfu/W7/english/170p5/install/install.htm (2 of 3)6/7/2004 5:20:48 PM RETURN TO TOP OF THE PAGE Kensington anti-thief lock VGA input DVI-D input...
  • Page 20 Click on the link to know more about this program. More about file:///D|/My%20documents/dfu/W7/english/170p5/install/install.htm (3 of 3)6/7/2004 5:20:48 PM You can check the current display settings by pressing the 'OK' button Flat Panel Adjust (FP Adjust) FP_setup04.exe...
  • Page 21: On-Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user- friendliness and ease-of-use when operating the monitor.
  • Page 22 On-Screen Display Digital signal input: file:///D|/My%20documents/dfu/W7/english/170p5/osd/osddesc.htm (2 of 3)6/7/2004 5:20:50 PM...
  • Page 23 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/W7/english/170p5/osd/osddesc.htm (3 of 3)6/7/2004 5:20:50 PM...
  • Page 24: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic Turkey LATIN AMERICA: Antilles Peru •...
  • Page 25 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 26 They consume little power, though they do require external lighting to make them legible to the user. file:///D|/My%20documents/dfu/W7/english/170p5/glossary/glossary.htm (2 of 3)6/7/2004 5:20:56 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 27 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20documents/dfu/W7/english/170p5/glossary/glossary.htm (3 of 3)6/7/2004 5:20:56 PM RETURN TO TOP OF THE PAGE...
  • Page 28: Download And Print

    2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). file:///D|/My%20documents/dfu/W7/english/download/download.htm (1 of 3)6/7/2004 5:20:59 PM Adobe® Acrobat Reader for 170B5.pdf 170P5.pdf 170S5.pdf Mac.
  • Page 29 Download and Print Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL &...
  • Page 30 Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/W7/english/download/download.htm (3 of 3)6/7/2004 5:20:59 PM...
  • Page 31: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at • Troubleshooting 1280x1024@60Hz (17"). • Regulatory Shut down your computer, disconnect your old monitor and reconnect your Philips LCD Information monitor. Turn on your monitor and then turn on your PC.
  • Page 32 Will the LCD monitor accept an Interlace signal? No. If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines at the same time, thus distorting the picture. What does the Refresh Rate mean for LCD? file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_faq.htm (2 of 10)6/7/2004 5:21:12 PM...
  • Page 33 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 34 3 offers everything that LightFrame 3 comes with an easy to activate full screen function. This is 3 Philips developed special hardware which is build into the monitor. 1 or 2 to 3 is not possible. It is however possible to...
  • Page 35 You can decrease this effect by lowering the sharpness setting in the LightFrame How can I tell if my monitor comes with LightFrame All Philips LightFrame file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_faq.htm (5 of 10)6/7/2004 5:21:12 PM with Netscape? with Netscape, but its functions are limited to manually highlighting on my entire screen? 3 this becomes even easier.
  • Page 36 Because LCDs do not use an electron gun, they do not generate the same amount of radiation at the screen surface. file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_faq.htm (6 of 10)6/7/2004 5:21:12 PM 3 control bar that appears at the top my screen? RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE 3's neat, new features.
  • Page 37 Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 38 On each column and row of the TFT LCD panel, a data source drive and a gate drive are attached, respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of liquid crystal elements differ according to whether it is impressed file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_faq.htm (8 of 10)6/7/2004 5:21:12 PM...
  • Page 39 IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is also used to give a wider viewing angle. Why is there no flicker on an LCD Monitor? file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_faq.htm (9 of 10)6/7/2004 5:21:12 PM...
  • Page 40 S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.
  • Page 41: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after • Common you have tried these solutions, contact your nearest Philips dealer. Problems • Imaging Common Problems Problems •...
  • Page 42 Vertical flicker appears Horizontal flicker appears The screen is too bright or too dark An after-image appears file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_troub.htm (2 of 3)6/7/2004 5:21:13 PM The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows. It may not work properly if using nonstandard PC or video card.
  • Page 43 Green, red, blue, dark, and white dots remains LightFrame For further assistance, refer to the Philips distributor. file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_troub.htm (3 of 3)6/7/2004 5:21:13 PM doesn't work Consumer Information Centers RETURN TO TOP OF THE PAGE This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal.
  • Page 44: Regulatory Information

    Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability. file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (1 of 13)6/7/2004 5:21:16 PM Congratulations! You have just purchased a TCO '99 approved and labeled product! Your choice has provided you with a product developed for professional use.
  • Page 45 The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit. CFCs (freons) file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (2 of 13)6/7/2004 5:21:16 PM http://www.tco-info.com/ RETURN TO TOP OF THE PAGE...
  • Page 46 Important parameters are luminance, contrast, resoluction, reflectance, colour rendition and image stability. Energy file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (3 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE Congratulations! The display you have just purchased carries the TCO'03 Displays label.
  • Page 47 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 48 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 49 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device. file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (6 of 13)6/7/2004 5:21:16 PM PHILIPS 170P5EG/170P5EB/170P5ES VESA State...
  • Page 50 CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. EN 55022 Compliance (Czech Republic Only) file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (7 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 51 Interference. Install and use the equipment according to the instruction manual. Class B ITE MIC Notice (South Korea Only) Class B Device file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (8 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 52 A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251. file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (9 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE...
  • Page 53 FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (10 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE...
  • Page 54 Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß Reparaturen nur durch Fachpersonal durchgeführt werden. nur original-Ersatzteile verwendet werden. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (11 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 55 This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact Information for UK only file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (12 of 13)6/7/2004 5:21:16 PM RETURN TO TOP OF THE PAGE www.eia.org (Consumer Education Initiative)
  • Page 56 Regulatory Information file:///D|/My%20documents/dfu/W7/english/170p5/safety/regs/regulat.htm (13 of 13)6/7/2004 5:21:16 PM pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.
  • Page 57: Other Related Information

    Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR. file:///D|/My%20documents/dfu/W7/english/170p5/safety/saf_other.htm6/7/2004 5:21:17 PM RETURN TO TOP OF THE PAGE...
  • Page 58 Introduction Introduction • SmartManage Features and Philips SmartManage is an advanced solution for users, corporate users in particular, to manage Benefits their Philips monitors as part of the asset management environment. The solution includes three • Philips essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.
  • Page 59 (if applicable), video noise (not applicable when using DVI-D input), and color temperatures. Position Users can adjust the horizontal and vertical position of the screen by moving the sliding bar left and right. This function is disabled when using DVI-D (digit) input. file:///D|/My%20documents/dfu/W7/english/170p5/product/smart.htm (2 of 5)6/7/2004 5:21:24 PM...
  • Page 60 Click Product Information in the left pane to view the product information stored in the monitor's memory. General Click on general, users will be able to know some general information such as driver information, device information and monitor control. file:///D|/My%20documents/dfu/W7/english/170p5/product/smart.htm (3 of 5)6/7/2004 5:21:24 PM...
  • Page 61 If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened? file:///D|/My%20documents/dfu/W7/english/170p5/product/smart.htm (4 of 5)6/7/2004 5:21:24 PM...
  • Page 62 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips' web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.
  • Page 63: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer Power Saving can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor • Physical with an unacceptable number of defects will be repaired or replaced under warranty. This notice Specification explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 64 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 65 DEFECTS MODEL Total bright or black dot defects of all types Note: file:///D|/My%20documents/dfu/W7/english/170p5/product/pixel.htm (3 of 4)6/7/2004 5:21:26 PM ACCEPTABLE LEVEL 170P5 4 or fewer 4 or fewer 1 or fewer 1 or fewer 15 mm or more 15 mm or more...
  • Page 66 Philips Pixel Defect Policy * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant file:///D|/My%20documents/dfu/W7/english/170p5/product/pixel.htm (4 of 4)6/7/2004 5:21:26 PM RETURN TO TOP OF THE PAGE...
  • Page 67: Connecting To Your Pc

    Power cord Performance • The Base PC audio cable (lime) Connecting to Your PC Plug the cables into connectors. file:///D|/My%20documents/dfu/W7/english/170p5/install/connect.htm (1 of 5)6/7/2004 5:21:35 PM VGA signal cable Mac adaptor (optional) RETURN TO TOP OF THE PAGE DVI-D cable EDFU pack...
  • Page 68 Connecting to Your PC If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. file:///D|/My%20documents/dfu/W7/english/170p5/install/connect.htm (2 of 5)6/7/2004 5:21:35 PM...
  • Page 69 Connecting to Your PC 2) Cable management file:///D|/My%20documents/dfu/W7/english/170p5/install/connect.htm (3 of 5)6/7/2004 5:21:35 PM...
  • Page 70 Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete. file:///D|/My%20documents/dfu/W7/english/170p5/install/connect.htm (4 of 5)6/7/2004 5:21:35 PM...
  • Page 71 Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/W7/english/170p5/install/connect.htm (5 of 5)6/7/2004 5:21:35 PM...
  • Page 72 Adjust the monitor attitude for your preference. to your PC • Getting Started • Optimizing Performance • Unlock the Base • Remove the Base Remove the Base Remove the 4 screws. file:///D|/My%20documents/dfu/W7/english/170p5/install/base.htm (1 of 2)6/7/2004 5:21:36 PM RETURN TO TOP OF THE PAGE...
  • Page 73 The Base Note: This monitor accepts a 100mmx100mm VESA-Compliant mounting interface. file:///D|/My%20documents/dfu/W7/english/170p5/install/base.htm (2 of 2)6/7/2004 5:21:36 PM RETURN TO TOP OF THE PAGE...
  • Page 74: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later • Getting Started The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Optimizing Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Performance Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 75 Windows® XP' message, please click on the 'Continue Anyway' button. Click on the 'Finish' button then the 'Close' button. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties file:///D|/My%20documents/dfu/W7/english/170p5/install/gt_start.htm (2 of 3)6/7/2004 5:21:36 PM...
  • Page 76 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. file:///D|/My%20documents/dfu/W7/english/170p5/install/gt_start.htm (3 of 3)6/7/2004 5:21:36 PM RETURN TO TOP OF THE PAGE...
  • Page 77: Your Philips F1Rst Choice Warranty

    Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 78 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
  • Page 79 Your Philips F1rst Choice Warranty file:///D|/My%20documents/dfu/W7/english/warranty/war_1st.htm (3 of 3)6/7/2004 5:21:47 PM...
  • Page 80: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
  • Page 81 International Guarantee file:///D|/My%20documents/dfu/W7/english/warranty/war_intl.htm (2 of 2)6/7/2004 5:21:48 PM...
  • Page 82: Who Is Covered

    Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.
  • Page 83: Where Can I Get More Information

    Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 84 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 85: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20documents/dfu/W7/english/warranty/warfirst.htm6/7/2004 5:22:18 PM 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal 03 8717 0033 Sweden...
  • Page 86: Consumer Information Centers

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia Czech Republic • Dubai Malaysia • Mexico • Morocco Poland • Russia • Singapore • Turkey • Uruguay • Venezuela Eastern Europe CZECH REPUBLIC Xpectrum Lužná 591/4 CZ - 160 00 Praha 6 Phone: 800 100 697 Email:info@xpectrum.cz www.xpectrum.cz...
  • Page 87 Phone:+48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Phone: +7 095 961-1111 Phone: 8-800-200-0880 Web-site: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Phone: (0800)-261 33 02 Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O.
  • Page 88 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O.
  • Page 89 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 90 3 Figtree Drive Homebush Bay NSW 2140 Phone: CIC: 1300-363 391 Fax : +61 2 9947 0063 NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free)
  • Page 91 Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.Box 002-027, Nextage Department Store...
  • Page 92 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539...
  • Page 93 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 8504 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Philips Consumer Service Centre 168-F, Adamjee Road Rawalpindi Cantt...
  • Page 94 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 95 Martindale., Johannesburg P.O.box 58088 Newville 2114 Phone: +27 11 471 5000 Fax : +27 11 471 5020 Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt...
  • Page 96 Consumer Information Centers file:///D|/My%20documents/dfu/W7/english/warranty/warcic.htm (11 of 11)6/7/2004 5:23:03 PM...

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