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Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality
control. However, pixel or subpixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced
under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or
replacement under warranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. For example, no more than 0.0004% of
the subpixels on a 15" XGA monitor may be defective. Additionally, because some types or combinations of pixel defects are more noticeable than others,
Philips sets even higher quality standards for those.
Pixels and Subpixels
A pixel, or picture element, is composed of three subpixels in the primary colors of red, green and blue. Many pixels together form an image. When all
subpixels of a pixel are lit, the three colored subpixels together appear as a single white pixel. When all are dark, the three colored subpixels together appear
as a single black pixel. Other combinations of lit and dark subpixels appear as single pixels of other colors.
June 2005
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Summary of Contents for Philips 150S6FG
- Page 1 However, pixel or subpixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
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Page 2: Proximity Of Pixel Defects
Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables. - Page 3 June 2005...
- Page 4 June 2005...
- Page 5 * Pixel defects as defined in the ISO 13406-2 Class I standard Note: Philips worldwide service centers have the right to return to you any monitor turned-in for repair or exchange if they are found to be defect-free under the Philips Perfect Panel Warranty policy.