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Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Front Panel Controls .......................... 12 Adjusting the Monitor .......................... 13 Turning on the Monitor ........................15 HP Watermark and Image Retention Policy ..................17 Connecting USB Devices ........................17 Removing the Monitor Stand ......................18 Mounting the Monitor .......................... 19 Mounting the Monitor Using the Quick Release 2 Mounting Bracket ........
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Updating the Firmware ........................28 Selecting a Color Space Preset ......................30 Adjusting Luminance .......................... 30 Understanding the Z27x Image Adjustment Options ................31 Use Video Levels (16–235) ....................31 Overscan the Frame ......................31 Show Only the Blue Channel ..................... 32 Using the Z27x Aspect Ratio Management Options ................
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Video Input Menu ....................... 43 Image Adjustment Menu ....................43 PIP Control Menu ......................45 Language Menu ......................... 46 Management Menu ......................46 Menu and Message Control Menu ..................50 Information and Factory Reset Menus ................51 Introduction to Color Calibration ......................52 Preparing to Calibrate ......................
● Removable stand for flexible monitor panel mounting solutions ● HP Quick Release 2 to quickly install the monitor on the stand with a simple click and remove it ● with the convenient sliding tab release Optional thin client mounting bracket that attaches to the rear of the stand (purchased ●...
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● if one is included, or in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Chapter 1 Product Features...
Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty. Slots and openings in the cabinet are provided for ventilation. These openings must not be ●...
Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position.
If this occurs the screen will not recover to its normal condition. The monitor uses the HP Quick Release 2 for easy mounting and unmounting of the monitor panel. To mount the panel onto the stand: Lay the monitor panel face down on a flat surface covered by a clean, dry cloth.
Connects the AC power cord to the monitor. Digital Audio Out Connects a digital audio component to the monitor. Analog Audio Out Connects headphones or optional HP Speaker Bar to the monitor. DisplayPort 1 Connects a DisplayPort cable to the monitor.
Connecting the Cables Place the monitor in a convenient, well-ventilated location near the computer. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Depending on your configuration, connect either the DisplayPort or HDMI video cable between the PC and the monitor.
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For HDMI digital operation, connect the HDMI signal cable to the HDMI connector on the ● rear of the monitor and the other end to the HDMI connector on the computer (cable provided). Connecting the Cables...
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Connect one end of the provided USB cable to the USB hub connector on the rear panel of the computer, and the other end to the upstream USB connector on the monitor. NOTE: The monitor supports USB 3.0. For optimal performance, connect the USB cable to a USB 3.0 port on the computer, if available.
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Connect one end of the power cord to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. NOTE: The master power switch on the rear of the monitor must be in the On position before pressing the power button on the front of the monitor.
Be sure the master power switch on the rear of the monitor is in the ON position to turn on the monitor. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. NOTE: You can adjust the bezel button brightness and change the function of the buttons in the OSD.
Adjusting the Monitor Tilt the monitor's panel forward or backward to set it to a comfortable eye level. Swivel the monitor to the left or right for the best viewing angle. Adjusting the Monitor...
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Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day.
NOTE: Use the operating system's display settings to rotate the image on the screen from portrait to landscape. To rotate the OSD from portrait to landscape, open the OSD and select Image Adjustment > On-Screen Menu Rotation > Portrait. Turning on the Monitor Set the master power switch on the rear of the monitor to the On position.
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Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. * A prolonged period of time is 12 consecutive hours of a static image.
Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the display when the system is idle.
Disconnect and remove all cables from the monitor. Lay the monitor face down on a flat surface covered by a clean, dry cloth. Press down on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1).
The monitor panel can be attached to a wall, swing arm, or other mounting fixture. You can attach the monitor panel to a mounting fixture using the HP Quick Release 2 mounting bracket or you can attach the monitor panel to a mounting fixture without the HP Quick Release 2 mounting bracket.
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Remove the four screws from the mounting plate to separate the mounting plate from its cover. Remove the four screws from the VESA holes located on the rear of the monitor panel. Chapter 3 Setting Up the Monitor...
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Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel. Place the monitor panel on the mounting bracket you've installed by aligning its recess with the mounting bracket, then sliding it down over the top of the bracket and pressing it back into place against the bracket.
Mounting the Monitor Without Using the Quick Release 2 Mounting Bracket To mount the monitor panel directly to a mounting fixture without using the HP Quick Release 2 mounting bracket, use the four screws removed from the VESA holes on rear of the monitor panel and install them to attach the mounting device to the rear of the monitor panel.
Installing an Optional HP Hood Kit The HP LCD Hood Kit is a monitor option designed to block the glare from overhead lighting. The hood helps to improve the color and contrast performance of the monitor in a room with bright overhead lights.
Locating the Serial Number and Product Number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label.
Attaching a Device to the Rear of the Monitor The rear of the monitor has four 40mm × 40mm VESA standard mounting holes that can be used to mount a device such as an SDI or HDMI converter. Remove the plugs from the VESA mounting holes on the rear of the monitor. NOTE: You may need to use a small screwdriver to pry the plugs out.
Installing a Cable Lock You can secure the monitor to a fixed object with an optional cable lock available from HP. Chapter 3 Setting Up the Monitor...
StudioCal XML calibration files ● NOTE: If the monitor does not include a disc, the items listed above can be downloaded from the HP monitors support Web site. See Downloading from the Internet on page 28 in this chapter. The Information File The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure...
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the event of an installation error. Refer to the HP Monitor Software Information file on the disc. Downloading from the Internet To download the latest version of .INF and .ICM files from the HP monitors support Web site:...
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Select your model then select your language and operating system. Check the latest firmware revisions listed for “HP Z27x Firmware Update” to see if it is a newer version than what is currently installed. Download the firmware onto a USB flash drive. The following USB drive formats are supported: FAT, FAT32, NTFS.
Due to the way LEDs respond to voltage, the further you adjust luminance away from the calibrated value, the less-accurate the luminance value reported by the OSD will be. HP recommends that you calibrate your monitor to the desired working luminance.
NOTE: The Adjust Luminance option displays the current luminance value to the right of the menu option. Understanding the Z27x Image Adjustment Options The Z27x contains a number of special image adjustment options that are designed to fit specific workflows in the media and entertainment industry. The following section describes these functions from the perspective of their application in these workflows.
Press any button on the front bezel. Press the bottom Open Menu button to open the OSD. Select Image Adjustment to display the adjustment options screen. Use the Up/Down buttons to navigate to the Overscan Frame by 5% option then press the Select button to select it.
Fill to Screen Width (Proportional) This option is to be used for specific workflows with source video that is narrower than the monitor’s native 16×9 aspect ratio. In some film workflows it is desired to render the animation or visual effects at a 4×3 aspect ratio and perform a “center extraction”...
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Figure 4-2 Fill to Aspect Ratio Figure 4-3 Fill to Entire Screen Figure 4-4 Fill to Screen Width Chapter 4 Operating the Monitor...
Figure 4-5 Pixel-for-Pixel To change the way the source video is displayed onscreen: Press any button on the front bezel. Press the bottom Open Menu button to open the OSD. Select Image Adjustment to display the adjustment options screen. Select Aspect Ratio Display to display the display options. Use the Up/Down buttons to navigate to the desired open option then press the Select button to select it.
DCI Container Size Aspect Ratio Horizontal Active Pixels Vertical Active Pixels 4096 × 2160 1.85:1 3996 2160 4096 × 2160 2.39:1 4096 1716 2048 × 1080 1.85:1 1998 1080 2048 × 1080 2.39:1 2048 Finally, special display modes for 4K input resolutions are also provided to facilitate the display of 4K content on the Z27x.
Crop to DCI 2.39:1 Aspect Ratio This option crops 111 pixels from the top and bottom edges of the frame (for 2048-wide sources, 222 pixels from the top and bottom edges for 4096-wide sources). The resultant image is then displayed as specified using the Aspect Ratio Display options described in the previous section.
Show 4K Source Video Pixel-for-Pixel If the Aspect Ratio Display is set to Pixel-for-Pixel and the 4K Source option is set to Obey Aspect Ration Display Option, 4096 × 2160 and 3840 × 2160 source video can be displayed pixel-for-pixel. Two different display options are available, Show 4K Corner and Scroll 4K Region.
the PIP as a confidence monitor. Please refer to the following section for more information on this usage. If you want to adjust the position of the PIP, select PIP Position in the OSD, then select either Top Left, Top Right, Bottom Left, Bottom Right, or Fine Tune Position. Using PIP as a Confidence Monitor As the PIP is primarily designed to be used at as a confidence monitor –...
Video Levels (16–235) On / Off – allows you to quickly switch between full range and reduced ● range video inputs. When disabled this command will be displayed as “Video Levels (16–235) On” and when enabled this command will be displayed as “Video Levels (16–235) Off.” Overscan On / Off –...
the function button label display and simply press the desired bezel button to execute the desired command. This will only disable the function button label display for the function button commands. Once you have opened the OSD the function labels will display. To change the bezel function button mode: Press one of the five front bezel buttons to display the button labels and then press the bottom Open Menu button to open the OSD.
by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal). Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned off and the power LED indicator turns amber.
Level 1 Level 2 Level 3 Level 4 Name of White Point ● (ex. D65) Gamma (x.x or sRGB) Switch coordinate display to xy/u'v' (allows you to switch the information to display as either CIE 1931 xy or CIE 1976 u'v') Back Reset to Last Calibration Reset to Factory Calibration...
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Level 1 Level 2 Level 3 Level 4 Crop to DCI 2.39:1 Aspect Ratio Shop Cropped Region Set Cropped Region Opacity For 4K Sources: Obey Aspect Ratio Display Option Scale and Show Center Extraction Scale and Show Left Side of Frame Scale and Show Right Side of Frame...
Level 1 Level 2 Level 3 Level 4 The cadence detector will Cadence Detection decode film cadences in video rate sources (ex: 2:3 pulldown). Disable to check for cadence errors in the source. Enable Disable Back Back Back Display Mode Information PIP Control Menu Level 1 Level 2...
Level 1 Level 2 Level 3 Level 4 Primary / PIP Source Information Use Video Levels (16–235) Overscan Within PIP Image Region: Digital Cinema Options Show Entire DCI Container Crop to DCI 1.85:1 Aspect Ratio Crop to DCI 2.39:1 Aspect Ratio Show Cropped Region Back...
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Level 1 Level 2 Level 3 Level 4 Do you want the display to Power On Recall automatically turn back on after an unexpected power failure? Enable Disable Back Do you want the display to DDC/CI Communications respond to commands issued by the host via DDC/CI? Enable Disable...
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Level 1 Level 2 Level 3 Level 4 Back Do you want the internal Manage Internal Processor processor to be enabled? The internal processor must be enabled for display calibration, firmware updates, and remote management. Enable Disable Back Do you want to allow Firmware Update Support firmware updates? Enable, Via USB or Network...
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Level 1 Level 2 Level 3 Level 4 Reset Administrator Password Back Using the On-Screen Display Menu...
Menu and Message Control Menu Level 1 Level 2 Level 3 Level 4 Menu and Message Control Menu and Message Position Use the buttons to adjust the position of the Menu. Press "Back" when you are finished. Menu and Message Opacity Set Opacity Value Back Menu and Message Timeout...
Level 1 Level 2 Level 3 Level 4 Test Pattern Generator Empty (No Function) Back Function Button Mode Open Button Label First Execute Command on First Press Back Bezel Button Color Always White Always Red Auto-Switch to Red at 70 cd/ Back Bezel Button Brightness Set Brightness Value...
As a display is used, the backlight ages and the light output changes. As a result, a color-critical display must be recalibrated from time to time to ensure color accuracy. HP recommends that the Z27x be recalibrated every one thousand hours of use. The number of hours since calibration can be displayed via the Display Information option in the Main Menu of the OSD or via the Show Display Information command.
Please refer to the or the white paper for the recommended configuration of these instruments. The HP DreamColor Calibration solution is available directly from HP.com and HP resellers. Contact the manufacturers of the other supported instruments for pricing and availability. NOTE: As the connection to the Z27x is made via USB, the Photo Research and Konica Minolta units must have USB connection, which is optional on some models.
Start Calibration bezel button. NOTE: If using the HP DreamColor Calibration Solution, be sure to rotate the ambient light filter out of the way before using the instrument. For other instruments be sure to remove the lens cap prior to calibration.
BT.2020 – the aspirational color gamut for Ultra High Definition (UHD or 4K) consumer ◦ television DCI P3 – the standard color gamut for Digital Cinema projection ◦ White Point ● D65 – the standard white point for general use including graphic arts, photography, and SD, ◦...
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Press any of the five front bezel buttons on the right side of the front bezel to activate the buttons. Press the bottom Open Menu button to open the OSD. In the OSD, select Management > Auto EDID Update and then select either Enable or Disable. Chapter 4 Operating the Monitor...
Technical Specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. Z27x Model Display 68.58 cm, widescreen 27 inches, widescreen Type TFT LCD Viewable Image Size 68.58 cm diagonal...
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Z27x Model Preset Pixel Format Aspect Ratio...
Support and Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.
Problem Possible Cause Solution Displayed colors do not Monitor is not calibrated. Recalibrate monitor or restore factory calibration. look correct. Calibration failed. Incorrect setup or equipment Redo calibration. failure. Button Lockouts When the Primary OSD or button labels are not displayed, holding specific buttons down for ten seconds will lock out different parts of the OSD’s functionality.
Product Support For additional information on using your all-in-one, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/...
This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective pixels or sub-pixels.