Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, Dell TravelLite, ExpressCharge,

Dell MediaDirect, Strike Zone, Wi-Fi Catcher, a n d XPS are trademarks of Dell Inc.; Intel is a registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Outlook, and

Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered

trademark of EMC Corporation; IBM is a registered trademark of International Business Machines Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental

Protection Agency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

January 2006 P/N RD117 Rev. A00

Windows

operating systems are not applicable.

Table of Contents

Summary of Contents for Dell XPS M1710

Page 1 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, Dell TravelLite, ExpressCharge, Dell MediaDirect, Strike Zone, Wi-Fi Catcher, a n d XPS are trademarks of Dell Inc.; Intel is a registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation;...
Page 2: A Tour Of Your Computer
2 display latch release 6 touch pad 10 keyboard 3 display 7 media control buttons 11 Dell MediaDirect button 4 power button 8 speakers 12 keyboard and wireless status lights display latches — Keeps the display closed.
Page 3 display — For more information about your display, see Using the Display. power button — Press to turn on the computer or to enter or exit a power management mode. For more information on power management modes, see Power Management Modes.
Page 4 The keyboard includes a numeric keypad as well as the Microsoft Windows logo key. For information on supported keyboard shortcuts, see Combinations. Dell™ MediaDirect™ button — Press the Dell MediaDirect button to launch Dell MediaDirect or Microsoft® Windows® Media Center Edition. See Using Dell Media Experience and Dell MediaDirect™. ...
Page 5: Left Side View
Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To quickly enable or disable wireless networking, press <Fn><F2>. Turns on when a card with Bluetooth® wireless technology is enabled.
Page 6: Right Side View
Right Side View smart card slot IEEE 1394 connector air vent hard drive 5-in-1 media memory card reader ExpressCard slot audio connectors (2) smart card slot — Supports one smart card. See Smart Cards. NOTE: The smart card slot is optional and may not ship with your computer.
Page 7: Back View
Attach headphones or speakers to the connector. Attach a microphone to the connector. air vent — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
Page 8: Bottom View
modem connector (RJ-11) To use the internal modem, connect the telephone line to the modem connector. For additional information on using the modem, see the modem documentation supplied with your computer under the Windows Help and Support Center. To access the Help and Support Center, see Windows Help and Support Center.
Page 9 1 subwoofer 5 cover for optional internal card with docking connector ® Bluetooth wireless technology 2 battery charge 6 hard drive 10 memory module gauge cover 3 battery-bay latch 7 air vent 11 air vent release 4 battery 8 Mini-Card/modem cover 12 optical-drive locking screw ...
Page 10 docking-device connector — Lets you attach your computer to a docking device. See the documentation that came with your docking device for more information. Back to Contents Page ...
Page 11: Using The System Setup Program
Boot (start-up) configuration and display settings Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. ...
Page 12: Cleaning Your Computer
3. Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
Page 13: Fcc Notices (U.s. Only)
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of...
Page 14: Definition Of "Dell-Installed" Software And Peripherals
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer's service contract.
Page 15: Using A Battery
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
Page 16: Conserving Battery Power
You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
Page 17: Configuring Power Management Settings
Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery's internal circuitry prevents the battery from overcharging.
Page 18: Storing A Battery
You must remove all external cables from the computer to avoid possible connector damage. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. To remove the battery: ...
Page 19: Using Cards
Back to Contents Page Using Cards Dell™ XPS™ M1710 Owner's Manual ExpressCards Media Memory Cards Smart Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer.
Page 20: Removing An Expresscard Or Blank
ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the ExpressCard. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it...
Page 21: Installing A Media Memory Card
Installing a Media Memory Card You can install a media memory card in the computer while the computer is running. The computer automatically detects the card. Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.
Page 22 gold contact pad smart card (top) 2. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again. smart card slot smart card 3 ...
Page 23: Contacting Dell
NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Page 24 Technical Support (Penang, Malaysia) 604 633 4966 Brunei Customer Care (Penang, Malaysia) 604 633 4888 Country Code: 673 Transaction Sales (Penang, Malaysia) 604 633 4955 Online Order Status: www.dell.ca/ostatus AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463 Customer Service (printers, projectors, televisions, handhelds, digital toll-free: 1-800-847-4096...
Page 25 Technical Fax 22537 2728 Switchboard 22537 2711 Website: support.euro.dell.com Technical Support for XPS portable computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Denmark (Copenhagen) Customer Care (Relational) 7023 0184 International Access Code: 00 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200...
Page 26 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Japan (Kawasaki) Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690...
Page 27 Transaction Sales (Xiamen, China) 29 693 115 Website: support.ap.dell.com Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 880 193 Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 881 306 International Access Code: 00 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 881 386...
Page 28 General Support 001-800-220-1006 Website: support.euro.dell.com Technical Support for XPS portable computers only 815 35 043 Norway (Lysaker) Technical Support for all other Dell products 671 16882 International Access Code: 00 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Country Code: 47 Switchboard 671 16800...
Page 29 E-mail: Tech_support_central_Europe@dell.com Switzerland (Geneva) Technical Support for XPS portable computers only 0848 33 88 57 Technical Support (Home and Small Business) for all other Dell products 0844 811 411 International Access Code: 00 Technical Support (Corporate) 0844 822 844 Country Code: 41 Customer Care (Home and Small Business) 0848 802 202...
Page 30 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Hardware and Warranty Support (Dell TV, Printers, and Projectors) for toll-free 1-877-459-7298 Relationship customers Consumer (Home and Home Office) Support for all other Dell products toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210...
Page 31: Using The Display
When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.The Dell QuickSet Brightness Meter shows the current brightness setting for the display. You can click the icon in the taskbar and then select or deselect Disable On Screen Brightness Meter to enable or disable the Brightness Meter on the screen.
Page 32: Finding Information
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Warranty information Dell™ Product Information Guide Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information...
Page 33 Frequently asked questions, hot topics, and general health of your computing environment The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar.
Page 34 Back to Contents Page ...
Page 35 Back to Contents Page Glossary Dell™ XPS™ M1710 Owner's Manual Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
Page 36 CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player — The software used to play music CDs. The CD player displays a window with buttons that you use to play a CD. CD-R —...
Page 37 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 38 Microsoft Word. Other help files function as stand-alone reference sources. Help files typically have a filename extension of .hlp or .chm. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.
Page 39 — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
Page 40 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 41 SIM — Subscriber Identity Module. A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.
Page 42 W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.
Page 43: Getting Help
Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
Page 44: Problems With Your Order
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
Page 45: Before You Call
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer.
Page 46: Using The Keyboard And Touch Pad
Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter. For more information about the Battery Meter, see Dell™ QuickSet Battery Meter. CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see Dell™ QuickSet Features. Display Functions <Fn><F8> Displays a list of icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on).
Page 47: Touch Pad
Advanced tab in the Power Options Properties window. See Power Management Modes. <Fn><F1> Puts the system into hibernate mode (if Dell QuickSet is installed). For more information, see Dell™ QuickSet Features. Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached.
Page 48: Customizing The Touch Pad
The touch pad has silk screening on the right side and the bottom to indicate scrolling abilities. Scrolling is enabled by default. To disable this feature, modify the mouse properties within the Control Panel. NOTE: The scroll zones may not work with all applications. For the scroll zones to function properly, the application being used must take advantage of the touch pad scroll feature.
Page 49: Using Cds, Dvds, And Other Multimedia
Back to Contents Page Using CDs, DVDs, and Other Multimedia Dell™ XPS™ M1710 Owner's Manual Playing CDs or DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs Using Dell Media Experience and Dell MediaDirect™ Connecting Your Computer to a TV or Audio Device Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it.
Page 50: Adjusting The Picture
Mute the sound. Turn the volume down. Turn the volume up. Play or pause. Play the previous track. Play the next track. Stop. You can also adjust the volume with the Volume Control option through the Start menu. 1. Click the Start button, point to All Programs (or Programs)® Accessories® Entertainment (or Multimedia), and then click Volume Control. ...
Page 51: Copying Cds And Dvds
CD-RW/DVD combo drives cannot write to DVD media. If you have a CD-RW/DVD combo drive and you experience recording problems, check for available software patches on the Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
Page 52: Using Dell Media Experience And Dell Mediadirect
Start® All Programs function or click the Media Experience icon on the desktop. If the Computer Is Off or in Hibernate Mode When your computer is off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application. NOTICE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive.
Page 53: Dell Mediadirect And Dell Media Experience Help
Dell. Your computer has an S-video TV-out connector that, together with a standard S-video cable (available from Dell), enables you to connect the computer to a Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV.
Page 54: S-Video And Standard Audio
Component-out video and standard audio When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See Enabling the Display Settings for a TV in Microsoft® Windows® XP to ensure that the computer recognizes and works properly with the TV.
Page 55: Composite Video And Standard Audio
S-video TV-out connector composite video adapter composite video adapter S-video cable S/PDIF digital audio cable 1. Turn off the computer and the TV and/or the audio device that you want to connect. 2. Connect the composite video adapter to the S-video TV-out connector on your computer. ...
Page 56: Composite Video And S/Pdif Digital Audio
1 audio input connector 2 S-video TV-out connector 3 composite video adapter composite video adapter composite video cable standard audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the composite video adapter to the S-video TV-out connector on your computer. ...
Page 57: Component Video And Standard Audio
S-video TV-out connector composite video adapter 1 composite video adapter 2 composite video cable 3 SPDIF digital audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the composite video adapter to the S-video TV-out connector on the computer. ...
Page 58: Component Video And S/Pdif Digital Audio
S-video TV-out connector component video adapter component video adapter 2 component video cable standard audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the component video adapter to the S-video TV-out connector on your computer. ...
Page 59 S-video TV-out connector component video adapter 1 component video adapter 2 component video cable 3 SPDIF digital audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the component video adapter to the S-video TV-out connector on the computer. ...
Page 60: Enabling S/Pdif Digital Audio
8. See Enabling the Display Settings for a TV in Microsoft® Windows® XP to ensure that the computer recognizes and works properly with the TV. Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. ...
Page 61: Enabling The Display Settings For A Tv In Microsoft® Windows® Xp
Enabling the Display Settings for a TV in Microsoft® Windows® XP Video Controller NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. 1. Click the Start button, point to Settings, and then click Control Panel. ...
Page 62: Adding And Replacing Parts
Hold a component such as a processor by its edges, not by its pins. NOTICE: Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable.
Page 63: Hard Drive
To avoid damaging the system board, you must remove the battery before you begin working inside the computer. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See Restoring Your Operating System Reinstalling Drivers and Utilities.
Page 64: Returning A Hard Drive To Dell
Reinstalling Drivers and Utilities. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging hard drive ...
Page 65 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
Page 66 6. Replace the memory module cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. ...
Page 67 modem modem pull-tab modem cable modem screw modem connector on system board 5. Install the replacement modem: a. Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. b.
Page 68 4. If a Mini-Card is not already installed, go to step 5. If you are replacing a Mini-Card, remove the existing card: a. Disconnect the antenna cables from the Mini-Card. antenna cables (2) Mini-Card Mini-Card connector b. Release the Mini-Card by pushing the metal securing clips toward the back of the computer until the card pops up slightly. c.
Page 69: Hinge Cover
b. Connect the antenna cables to the antenna connectors on the Mini-Card by matching the color of the cable to the color of the triangle above the connector. Connect the main antenna cable (white) to the antenna connector with the white triangle. Connect the auxiliary antenna cable (black) to the antenna connector with the black triangle.
Page 70: Coin-Cell Battery
NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer. 1. Follow the procedures in Before You Begin. 2. Open the display and remove the hinge cover. See Hinge Cover.
Page 71: Optical Drive
coin-cell battery release latch battery cable connector 5. Install the replacement battery: a. Insert the battery at a 30-degree angle under the release latch with the positive side up, and then push the battery into place. b. Connect the battery cable to the connector on the system board. ...
Page 72 NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer. If you ordered a card with Bluetooth wireless technology with your computer, it is already installed.
Page 73: Dell™ Quickset Features
Network connectivity Power management Display System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
Page 74: Securing Your Computer
If you forget any of your passwords, contact Dell (see Contacting Dell). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer. Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen.
Page 75: If Your Computer Is Lost Or Stolen
If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen.
Page 76: Setting Up Your Computer
Back to Contents Page Setting Up Your Computer Dell™ XPS™ M1710 Owner's Manual Connecting to the Internet Transferring Information to a New Computer Setting Up a Printer Power Protection Devices Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: Dial-up connections that provide Internet access through a telephone line.
Page 77: Transferring Information To A New Computer
Transferring Information to a New Computer ® ® The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: E-mail messages Toolbar settings Internet bookmarks You can transfer the data to the new computer over a network connection, or you can store it on removable media, such as a writable CD, for transfer to the...
Page 78: Running The Files And Settings Transfer Wizard Without The Operating System Cd
Windows Help and Support Center) and search for Files and Settings Transfer Wizard. For additional information, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?).
Page 79: Setting Up A Printer
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: Obtain and install updated drivers. Connect the printer to the computer. Load paper and install the toner or ink cartridge.
Page 80: Line Conditioners
effectiveness of different devices. NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.
Page 81: Specifications
Back to Contents Page Specifications Dell™ XPS™ M1710 Owner's Manual NOTE: Your computer comes in different configurations. To determine the configuration of your computer, see Determining Your Computer's Configuration. Processor Processor type Intel® Core™ Solo processor Intel Core Duo processor L1 cache 64 KB L2 cache...
Page 82 Ports and Connectors Audio microphone-in connector, stereo headphones/speakers connector IEEE 1394a 4-pin mini, nonpowered connector Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable; optional S-video to component video adapter cable) six 4-pin USB 2.0-compliant connectors Video 15-pin connector...
Page 83 Display Type (active-matrix TFT) WUXGA Dimensions: Height 245.0 mm (9.64 inches) Width 383.0 mm (15 inches) Diagonal 431.8 mm (17 inches) Maximum resolution 1920 x 1200 at 16.7 million colors Refresh rate 60 Hz Operating angle 0º (closed) to 180° Viewing angle (typical): ...
Page 84 Input voltage 90–264 VAC Input current (maximum) 2.5 A Input frequency 47–63 Hz Output current 7.7 A (maximum at 4-second pulse); 6.7 A (continuous) Output power 130 W Rated output voltage 19.5 VDC Dimensions: Height 36 mm (1.35 inches) Width 65 mm (2.39 inches) Depth 169.5 mm (6.04 inches) Weight (with cables)
Page 85: Notes, Notices, And Cautions
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, Dell TravelLite, ExpressCharge, Dell MediaDirect, Strike Zone, Wi-Fi Catcher, a n d XPS are trademarks of Dell Inc.; Intel is a registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation;...
Page 86: Traveling With Your Computer
Write down your Service Tag and store it in a safe place away from the computer or carrying case Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Page 87 Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing. Back to Contents Page ...
Page 88: Troubleshooting
Restoring Your Operating System Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.
Page 89: Starting The Dell Diagnostics From The Drivers And Utilities Cd
If you cannot resolve the error condition, contact Dell. See Contacting Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. ...
Page 90: Accessing The Dell Support Utility
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Page 91: Cd And Dvd Drive Problems
Check for hardware incompatibilities — Resolving Software and Hardware Incompatibilities. Run the Dell Diagnostics — Dell Diagnostics. CD and DVD Drive Problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
Page 92: Hard Drive Problems
Ensure that the sound is not caused by the program that is running. Ensure that the disk or disc is inserted properly. Hard Drive Problems Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. ...
Page 93: Error Messages
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
Page 94 Hard Drive), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics. Dell Diagnostics.
Page 95 No boot sector on hard drive — The operating system may be corrupted. Contact Dell. See Contacting Dell. No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. See Dell Diagnostics.
Page 96 Seek error — The operating system cannot find a specific track on the hard drive. Shutdown failure — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. See Dell Diagnostics. ...
Page 97: Ieee 1394 Device Problems
Unexpected interrupt in protected mode — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. See Dell Diagnostics. x:\ is not accessible. The device is not ready —...
Page 98: Lockups And Software Problems
5. Type some characters on the internal keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See Contacting Dell.
Page 99: A Solid Blue Screen Appears
Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played.
Page 100: Memory Problems
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
Page 101: Mobile Broadband Network
No card detected – Restart the computer and launch the utility again. Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.
Page 102: Power Problems
If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See Contacting Dell.
Page 103: Printer Problems
Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.
Page 104: Sound And Speaker Problems
Check the scanner documentation — See the scanner documentation for setup and troubleshooting information. Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button. Restart the computer and try the scanner again ...
Page 105: No Sound From Headphones
Reinstall the audio driver — Reinstalling Drivers and Utilities. Run the Dell Diagnostics — Dell Diagnostics. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
Page 106: Video And Display Problems
If the touch pad operates correctly, the mouse may be defective. Reinstall the touch pad driver — Reinstalling Drivers and Utilities. Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ...
Page 107: If Only Part Of The Display Is Readable
1. Shut down your computer and connect an external monitor to the computer. 2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See Contacting Dell.
Page 108: Reinstalling Drivers And Utilities
Reinstalling Drivers and Utilities. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Page 109: Resolving Software And Hardware Incompatibilities
Windows Help and Support Center. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1. Click the Start button and click Help and Support.
Page 110: Using The Operating System Cd
3. Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see Using Windows XP Device Driver Rollback) to resolve the problem. If that is unsuccessful, then use System Restore.
Page 111: Reinstalling Windows Xp
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 112: Setting Up A Home And Office Network
Back to Contents Page Setting Up a Home and Office Network Dell™ XPS™ M1710 Owner's Manual Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) Connecting to a Wireless Local Area Network Mobile Broadband or Wireless Wide Area Network Internet Connection Firewall...
Page 113: Wireless Local Area Network (Wlan)
Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access.
Page 114: Connecting To A Wireless Local Area Network
If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the...
Page 115: Mobile Broadband Or Wireless Wide Area Network
Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection. NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.
Page 116: Checking Your Dell Mobile Broadband Card
Windows Help and Support Center. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer. Your Mobile Broadband ExpressCard requires the Mobile Broadband Card Utility to connect to your service provider network. This utility is already installed if your ordered your mobile broadband ExpressCard with your computer.

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