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IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic safety precautions should always be followed, including the following: Read all instructions before using this household sewing machine. DANGER – To reduce the risk of electric shock: • A sewing machine should never be left unattended when plugged in. Always unplug this sew- ing machine from the electric outlet immediately after using and before cleaning.
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As a quilting enthusiast, you have acquired one of the most complete and comprehensive long- arm quilting machines. It will empower you to take your craft to the next level and transform all your creative ideas into reality though the myriad features of the HUSQVARNA VIKING Platinum™ 3000.
MACHINE OVERVIEW Components 1. Needle area 2. Handle bar and screen plug in 3. LED light panel 4. Left handlebar controls 5. LCD touch-screen 6. Thread stand 7. Bobbin winder 8. Hand wheel 9. Power supply 10. Thread guide 11. Right handlebar controls 12.
MACHINE ASSEMBLY Unpacking the Machine 1. With 2 people place the box on a steady, flat surface. Lift the machine out of the box and remove the outer packaging. Fig. 1 2. Remove all other packing material and accessories. Note: Install encoders prior to placing machine onto the frame carriage (fig.
Attaching Handle Bars CAUTION - Unplug the Platinum from the electrical outlet. All power to the 3000 machine must be turned off when installing the front handle bars. Failure to do so can result in damage to the machine. 1. On the front of your machine there are four screws that the handlebar will attach to (fig. 6). 2.
Connecting Cable Wires Attaching Screen Display Cables 1. Plug the USB end of cable into the port on the bottom of the screen display (fig. 12). 2. Route the other end of the cable wire under the handlebar and connect by lining up the connector with the port located at the side of machine (fig.
Attaching Thread Stand Platinum Your 3000 comes equipped with a 4 spool thread stand. The thread stand can be used to hold additional thread such as; bobbin thread, so you can wind bobbins at the same time you are quilting. It is recommend that the thread stand telescoping pole be extended fully in order for the thread to flow evenly and smoothly.
GETTING STARTED Touch Screen Overview 7” LCD Touch Screen 1. Home 2. Lights 3. File Menu 4. Sewing Parameters 5. Ruler Menu 6. Automated Quilter (this feature needs to be purchased) 7. Needle Up/Down 8. Right Handle Bar Control 9. Left Handle Bar Control 10.
NAVIGATING THE Platinum 3000 Platinum 3000 has six menu buttons located at the top of the screen. These buttons will navigate you quickly through the menu screens. Home Menu Home is the start window for all of the quilting machine stitch modes. Stitch Mode There are 5 stitch mode options;...
Baste Stitch Mode The Baste Stitch allows you to baste the quilt top. Many quilters will baste the top and sides as they start a new quilt. This helps to hold the layers together and stabilize the quilt. The basting stitch is easily removed when the quilt is completed.
Timer The timer indicates the running time of the machine. You can reset the timer at the beginning of each project or at the end of each sewing session. Press the reset button to bring the counter back to zero. Stitches The Stitch Counter counts the number of stitches.
Lights Menu Adjusts the brightness of the LED and black lights on your machine. Use the slider bar to adjust the brightness. File Menu Calculator Works like a regular calculator. Use for design repeats or any other application that requires a calculation.
System Log Records any error messages. It is recommended that this feature be used only with a service technician. Maintenance Indicates when you should oil your machine and change the needle. Touch the reset button after you have oiled the machine to start the time over.
Diagnostics CAUTION! The following function are for Use with a Service Technician The Diagnostics screen allows you to check some of the electronics and functions to ensure they are working. Needle Sensor When you press the needle up button or needle down button the needle sensor detects the proper position for stopping in right location.
Handle Bar Buttons This section will indicate if the buttons on the handle bars are working. Needle Up/Down Indicates if the needle up and the needle down are working. When you touch the up arrow the needle will rotate up. When you touch the down arrow the needle will rotate to the down position.
Tie-Off Setting You can adjust how many tie-off stitches your machine is going to stitch when you press the tie-off button on the handles or on the home screen. Press the +/- button to select the number of desired tie-off stitches. The range of tie off stitches is from 3 to 10.
UPDATING THE Platinum 3000 When an update is available for the Platinum you will be given in- 3000 ™ structions at that time. The update and directions would be posted on the www.husqvarnaviking.com website. Once you have the update on your computer, you can transfer the files that are needed to a USB stick.
MACHINE OPERATIONS Adjusting the Height of the Hopping Foot The hopping foot can be adjusted if you are using a thicker batting, quilting a quilt with thicker seams, or just need a little more clearance. Note: Adjusting the foot to high may cause poor stitch quality. 1.
Routine Cleaning and Oiling Routine cleaning and oiling is very important to the longevity of your quilting machine. Brush out the lint from around the hook and foot. We recommend changing your needle every 8 hours of use. A worn needle can cause skipped stitches, shredded thread and poor stitch quality. Lint has a tendency to build up in the bobbin case.
Bobbin Winder and Bobbins A bobbin winder is included with your machine. A properly wound bobbin should be snug and have even layers of thread. A sloppy or mushy wound bobbin will result in poor stitch quality. To Wind a Bobbin 1.
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Check Tension Check the tension of the bobbin by resting the loaded bobbin case in the palm of your hand. Pull the tail of thread and watch as the thread flows out of the bobbin case. A slight bounce should cause the bobbin case to slide down the thread.
Threading the Machine 1. Upper Thread Guide 2. Three Hole Thread Guide 3. Tension assembly disc 4. Check Spring 5. Silver Angle Bracket 6. Thread Guide 7. Take Up Lever 8. Thread Guide 9. Thread Guide 10. Thread Eyelet above the needle 11.
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Your Platinum 3000 is capable of sewing with many types of threads. One thing to keep in mind is this machine is an industrial machine, so very light threads will be harder to use than the more traditional machine quilting threads. To use other threads you will need to adjust the tension and slow down.
Changing the Needle A 134R needle (size 18) will be installed on your Platinum 3000 from the factory. The needle should be changed after every 8 hours of use. It is very important to only use a 134R needle in your machine.
Calibrating the Screen If your screen needs to be calibrated because when you touch it nothing happens take the following steps. 1. Place the USB stick into your computer. 2. Go to www.husqvarnaviking.com. 3. Select Quilting, Platinum 3000. 4. On the right side menu select “Calibrating Your Screen” 5.
TIPS & TROUBLESHOOTING Achieving good stitch quality Understanding how your long arm machine makes a stitch will help you make the proper adjustments to make the perfect stitch. The technique all long arm machines use to make a stitch is different then the home sewing machine.
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Tension Trouble shooting checklist • Is the presser foot lever down? • Have I oiled my machine? • Is the quilt too tight on the frame? • Is the thread coming off the cone freely? • Has your thread jumped out of the tension discs? •...
Skipped Stitches • In skipped stitches, the needle penetrates the fabric, but does not form a stitch. • Check to see that your machine is threaded correctly. Look at the check spring, does the thread lay in the check spring? When properly threaded the check spring will move up and down as the machine is stitching and the thread is flowing freely.
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Cannot Turn Hand Wheel No matter how hard you try to keep the bobbin area free of loose threads and lint, you may get a jam. It is usually caused from a piece of thread that is caught in the bobbin area. 1.
In the event that you move your residence after the date of purchase, and your residence is more than 50 miles from the place of purchase, or if you are seeking warranty work more than one year after the date of purchase, the HUSQVARNA VIKING ®...