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NEC ES1200 User Manual
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NEC ES1200 User Manual

NEC ES1200 User Manual

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Server ES1200
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U s e r ' s G u i d e

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Summary of Contents for NEC ES1200

  • Page 1 Server ES1200 ``````````````() U s e r ’ s G u i d e...
  • Page 2 DFARS 252.227-7013 (Oct. 1988); or if provided under a contract or subcontract with NASA or a civilian agency of the Government, to the restrictions set forth in such contract or subcontract. PB NEC Corporation, 1 Packard Bell Way, Sacramento, CA 95828 U.S.A.

  • Page 3: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
  • Page 4 Bill Graham...

  • Page 5: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
  • Page 7 Contents Chapter 1 Introduction Chapter 2 Features Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and Options Chapter 6 Problem Solving Appendix A Cabling Appendix B Memory Configurations Glossary Equipment Log...
  • Page 8 Bill Graham...
  • Page 9 C h a p t e r 1 Introduction Contents Organization ................1 Notational Conventions ............3...
  • Page 10 Bill Graham...

  • Page 11: Organization

    This guide tells you how to configure and upgrade your server. Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading. Organization Chapter 1 Introduction Introduces you to the purpose and structure of this guide. Chapter 2 Features Gives you an overview of the server and...
  • Page 12 Appendix A System Cabling Includes cabling information for the two onboard SCSI controllers. Appendix B Memory Configurations Defines the allowable memory configurations for your system. Glossary Defines the standard acronyms and technical terms used in this manual. Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates.

  • Page 13: Notational Conventions

    Notational Conventions The notational conventions listed below are used throughout this manual. A letter, number, symbol, or word in CAPs represents a key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard.
  • Page 14 Introduction...
  • Page 15 C h a p t e r 2 Features Contents Overview ................1 System Chassis ..............3 System Board Features ............4...
  • Page 16 Bill Graham...
  • Page 17 Overview The system (see Figure 2-1) is a modular server based on the Intel Pentium® II chip set. The chassis and system board have been designed to meet the needs of the server marketplace. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many sub-entry level server market applications.

  • Page 18: System Chassis

    As application requirements increase, you can expand your server with additional memory, add-in boards and peripheral devices: tape, CD-ROM, diskette drives and hard disk drives. The server features the following major components: A high-performance Pentium II processor A high-performance synchronous system bus to interconnect the CPU and memory subsystems with a bridge to expansion bus I/O.
  • Page 19 Figure 2-2. System Chassis Removable Media Bays (3) 1.44 MB 3.5" diskette drive System Board Speaker Power supply Disk Drive Bays (3) Fan (behind disk drive bays) Features...

  • Page 20: System Board Features

    Power Supply The 260 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration. Peripheral Bays The system supports a variety of standard PC AT- compatible peripheral devices.
  • Page 21 Figure 2-3. System Board ISA expansion slots (2) Secondary IDE connectors Non-volatile memory Primary IDE connectors PCI expansion slots (4) Diskette connector DC power switch connector Fan connector Power-on light connector Voltage Module Speaker connector Dump switch (reserved) Drive activity light connector External I/O board connectors RAID connector (reserved) Wide SCSI connector...
  • Page 22 Pentium II Processor The system includes a Pentium II processor plugged into a socket on the system board (Figure 2-3, F). The board also contains a voltage regulator to power this processor (Figure 2-3, E). The processor features a 512 KB cache.
  • Page 23 BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto- configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs.
  • Page 24 Display power management system. Supports 72Hz refresh, non-interlaced at: 640x480, 800x600, 1024x768, or 1240x1024 resolutions. Displays of up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions. Note: SVGA drivers may be required to use the high- performance video modes.

  • Page 25: Table Of Contents

    C h a p t e r 3 Setup Contents Selecting a Site..............1 Unpacking the System ............2 Getting Familiar with the System ......... 2 Front View ................. 2 Rear View ................3 Making Connections ..............5 Setting the Line Voltage ............7 Connecting the Power Cord............

  • Page 27: Selecting A Site

    Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.

  • Page 28: Unpacking The System

    Unpacking the System Caution: Your system weighs approximately 38 pounds (17.2 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system When you receive your system, inspect the shipping containers prior to unpacking.

  • Page 29: Rear View

    Figure 3-1. Front Features and Controls POWER DISK POWER Load/eject button, CD-ROM reader Press to load CD and eject CD. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. Activity light, 3 ½-inch diskette drive When lit, diskette is in use. Eject button, 3 ½-inch diskette drive Press to eject diskette.
  • Page 30 Figure 3-2. Rear Features and Controls 115V AC input power connector Supplies AC power to the power supply. Line voltage selector switch Selects AC input power of 115 VAC or 230 VAC. COM2 COM2 serial port 9-pin connector. Keyboard PS/2-compatible 6-pin mini-DIN connector. VGA monitor 15-pin connector.

  • Page 31: Chapter

    Making Connections Note: If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the Resource Configuration Utility (RCU). For information on running the RCU, refer to Configuring Your System in Chapter 4 of this User’s Guide.
  • Page 32 Figure 3-3. Making Connections 115V Serial Port 2 (COM2) Keyboard Video Display (VGA) Serial Port 1 (COM1) Mouse Parallel Port (Printer) PCI Expansion Slots ISA Expansion Slots Setup...

  • Page 33: Setting The Line Voltage

    Setting the Line Voltage The system contains a 260 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. Each system is shipped with the line voltage select on the power supply set to 230 VAC. Line source voltages between 200 and 230 VAC are acceptable when the power supply input voltage is set to 230 VAC.
  • Page 34 Figure 3-4. Setting the Line Voltage 115V 115V 115V 230V Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC Setup...

  • Page 35: Connecting The Power Cord

    Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.

  • Page 36: Powering On Your System

    3-10 Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices.
  • Page 37 C h a p t e r 4 Configuring Your System Contents Configuring Your System ............1 Using the RCU ..............3 RCU Command Line Parameters .......... 5 RCU Configuration Settings ..........6 ISA Board Configuration ............. 7 BIOS Setup Utility ..............10 Using the BIOS Setup Utility ..........
  • Page 38 1231231 Billy Graham...

  • Page 39: Configuring Your System

    Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the Resource Configuration Utility (RCU) diskette. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory.
  • Page 40 Resource Configuration Utility (RCU) The Resource Configuration Utility is used to configure your system. The RCU can be used to configure the memory subsystem, peripheral device subsystems, and interface adapters. RCU recognizes ISA Plug-and-Play boards and PCI boards and displays their configuration. ISA (non-Plug and Play) adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards.

  • Page 41: Using The Rcu

    Using the RCU If you are adding a non-Plug and Play ISA option board, run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide. If you are upgrading system memory, do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide.
  • Page 42 Table 4-1. Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program. Configure computer Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play boards don’t require configuration files.

  • Page 43: Rcu Command Line Parameters

    Table 4-2. Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1. Important Resource Provides information on the Resource Configuration configuration program and how it differs from ISA board configuration. information. Step 2. Add or remove boards Lists automatically detected boards, and enables manually adding, moving and removing boards.

  • Page 44: Rcu Configuration Settings

    Table 4-3. RCU Configurations MAIN MENU NORMAL SETTING YOUR CONFIGURATION System - Express 5800 ES1200 System Board Mouse Controller Enabled RS - 232 COM Port 1 PORT 3F8h - 3FFh IRQ 4 RS - 232 COM Port 2...

  • Page 45: Isa Board Configuration

    ISA Board Configuration If you want to add a non-Plug and Play ISA board to your system, use the following procedures to define and add the option board. It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels, DMA channels, I/O port addresses, or memory addresses, that your ISA board uses.
  • Page 46 7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears. When the screen reappears select Create .cfg file and press ENTER. 8.
  • Page 47 13. The Add screen is displayed. Select the slot in which you want to install the board and press ENTER. Note: If the board you add causes a conflict in the configuration, a Caution message is displayed. Press ENTER at the message. This leads you to the screens that allow you to resolve the conflict.

  • Page 48: Bios Setup Utility

    4-10 BIOS Setup Utility The BIOS Setup Utility, like the RCU, is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the RCU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.

  • Page 49: Bios Setup Configuration Settings

    4-11 To display a submenu, position the cursor on a selection that has a submenu and press ENTER. Selections with submenus are preceded by an arrow. Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu.
  • Page 50 4-12 Table 4-5. BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION MAIN MENU System Time Current Time Enter current time (hour, minutes, seconds on 24 hour clock). System Date Current Date Enter current date. Language English Indicates the language used in this bios.
  • Page 51 4-13 This parameter should be enabled for HDD and disabled for other IDE devices. Configuring Your System...
  • Page 52 4-14 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION Transfer Mode Standard None IDE Adapter 1 Master Press ENTER for menu. Autotype Fixed Disk Press Enter Type Current IDE device Cylinders Heads Sectors/Track Write Precomp Multi-Sector Transfers...
  • Page 53 4-15 This parameter should be enabled for HDD and disabled for other IDE devices. Configuring Your System...
  • Page 54 4-16 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION Cache C800-CBFF Uncached Cache CC00-CFFF Uncached Cache D000-D3FF Uncached Cache D400-D7FF Uncached Cache D800-DBFF Uncached Cache DC00-DFFF Uncached Memory Shadow Press ENTER for menu. System Shadow Enabled Video Shadow...
  • Page 55 4-17 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION Parallel Mode Bi-directional Diskette Controller Enabled Local Bus IDE adapter Both Mouse Enabled Memory Reconfiguration Press ENTER for menu. Memory Reconfiguration Enabled DIMM J24 - Row #1 Status Normal None Row #2 Status...
  • Page 56 4-18 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION Reset Configuration Data Pentium II BIOS Update Enabled SECURITY MENU Supervisor Password is: Disabled User Password is: Disabled Press ENTER Set Supervisor Password Set User Password Press ENTER Disabled...

  • Page 57: Exiting Bios Setup

    4-19 Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu.
  • Page 58 4-20 2. Insert the Utilities diskette into floppy disk drive A. At the C:\prompt type: SYS A: Press ENTER. MS-DOS system files are copied onto the diskette. Your Utilities diskette is now bootable. 3. Reboot the system with the Utilities diskette in Drive A.

  • Page 59: Viewing The Event Log

    4-21 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event.

  • Page 60: Scsiselect Utility

    4-22 To select an option from the System Event Log Utility screen, use the left and right arrows to highlight the item and press ENTER. To exit the menu item, press ESC. SCSISelect Utility Your system board includes an integrated AIC7880 wide SCSI host controller used to manage optional SCSI devices in your system.

  • Page 61: Using The Scsiselect Utility

    4-23 Using the SCSISelect Utility To run the SCSISelect Utility, perform the following procedure: 1. Insert the bootable Utilities diskette into floppy disk drive A. 2. Power-on the system. The system boots up. 3. The MS-DOS Startup Menu displays. See Table 4-6. 4.

  • Page 62: Scsiselect Configuration Settings

    4-24 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens: ACTION Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.

  • Page 63: Exiting Scsiselect

    4-25 Table 4-7. SCSISelect Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Advanced Configuration Options Press ENTER for menu. Reset SCSI Bus at IC Initialization Enabled Extended BIOS Translation for Enabled DOS Drives > 1 Gbyte Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Support Removable Disks...

  • Page 64: Configuring The Optional Raid Controller

    4-26 Configuring the Optional RAID Controller One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices (RAID) Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-configured at the factory.
  • Page 65 4-27 The DACCF utility is included with the RAID controller. The DAC960 RAID controller supports various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System.

  • Page 66: Configuring System Board Jumpers

    4-28 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. Notice: Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 67 4-29 Figure 4-1. System Board Jumpers Model Type 1 2 3 Reserved 1 2 3 Model Type Model Type Model Type Model Type Reserved 1 2 3 CMOS Clear 1 2 3 CPU Speed 3 2 1 Model Type Password Clear CPU Speed CPU Speed CPU Speed...
  • Page 68 4-30 Table 4-9. System Board Jumper Configurations Jumper Description Option Setting Factory Your Default Setting Reserved Required on factory default. (Up) (Up) Model Type Used with jumpers at J39, Required on factory default. J40, J42, J45 and J46 to (Up) (Up) set server model type Reserved...
  • Page 69 4-31 Table 4-9. System Board Jumper Configurations (continued) Jumper Description Option Setting Factory Your Default Setting Model Type Required on factory default. Used with jumpers at J20, (Left) (Left) J39, J40, J42 and J46 to set server model type Model Type Required on factory default.

  • Page 70: Moving System Board Jumpers

    4-32 Moving System Board Jumpers Caution: Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Notice: Observe static precautions.

  • Page 71: Updating The Bios

    4-33 Updating the BIOS To update the system BIOS: Note: This procedure clears the event log contents. If you want to save the event log contents, run the Event Log Reader Utility. 1. Using the EXPRESSBUILDER CD-ROM, create the BIOS FLASH diskette. 2.

  • Page 72: Resetting The Cmos Nvram

    4-34 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power off the system and remove the left panel as described in chapter 5 of this guide. 2. Move the CMOS Clear jumper J38 to pins 2-3 (see Figure 4-1). 3.
  • Page 73 C h a p t e r 5 Upgrades and Options Contents Static Precautions ..............1 Preparing Your System for Upgrade.......... 2 Equipment Log ..............2 Removing a Side Panel............3 Installing a Side Panel ............4 Modifying the System Board ............. 5 Replacing the Non-Volatile Memory ........

  • Page 75: Static Precautions

    Caution: Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage Notice: Operating your system with the side panels removed can damage your system components.

  • Page 76: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool.

  • Page 77: Removing A Side Panel

    Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices.

  • Page 78: System Chassis

    Figure 5-1. Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.

  • Page 79: Modifying The System Board

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the Non-Volatile Memory Replacing the real-time clock battery Replacing the Pentium II processor Installing or removing DIMMs. Notice: Electrostatic discharge (ESD) can damage add- in boards and other components;...

  • Page 80: Chapter.

    Figure 5-2. Replacing the Non-Volatile Memory 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Using a IC removal tool or a small pointed tool, gently pry up each end of the non-volatile memory and pull it straight up out of its socket (Figure 5-2).

  • Page 81: Replacing The Real-Time Clock Battery

    Replacing the Real-time Clock Battery You may need to replace the real-time clock battery because of its life span. The battery (Vendor Part #CR2450) is a commodity part available through many vendors. Its located on your system board as shown in Figure 5-3.

  • Page 82: Replacing The Pentium Ii Processor

    1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Using your finger nail or a small pointed tool, gently push down the top of the battery and pry up the battery out of its socket. Refer to Figure 5-3 for the socket location.
  • Page 83 Figure 5-4. Replacing the Pentium II Processor 1. Power off the system and remove the left side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2.

  • Page 84: Dimms

    5-10 6. The processor module is keyed so it can only be inserted one way. Position the processor over the socket on the system board and press down evenly on the processor until the latches on both sides lock in place correctly.
  • Page 85 5-11 Figure 5-5. Inserting Memory DIMMs Upgrades and Options...

  • Page 86: Installing Dimms

    5-12 Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the system board. 1. Power off the system and remove the left side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap.

  • Page 87: Removing Dimms

    5-13 Removing DIMMs Notice: Use extreme care when removing a DIMM. Hold DIMMs only by their edges. Place them on an antiststic surface; do not side them across any surface. Appying too much pressure can break the retaining clips or damage the socket slot.

  • Page 88: Installation Considerations

    5-14 Figure 5-6. PCI and ISA Slot Locations J11 PCI J10 PCI J9 PCI J8 PCI J7 ISA J6 ISA Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA adapters must be manually configured as detailed below.

  • Page 89: Controller/Adapter Hardware Configurations

    5-15 ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-Play must be manually configured following the instructions supplied with the board. The configuration is defined to the system by creating the ISA configuration file when running the RCU. If you are adding a non-Plug and Play ISA option board, run the RCU before installing the board.
  • Page 90 5-16 Table 5-1. Option Board Hardware Configurations MEMORY OPTION OPTION BOARD ADDRESS ADDRESS SLOT SMC 8432BTA (1st) Set by BIOS Set by BIOS Set by BIOS PCI Slot J11 SMC 8432BTA (2nd) Set by BIOS Set by BIOS Set by BIOS PCI Slot J10 SMC 9432TX (1st) Set by BIOS...

  • Page 91: Installing An Option Board

    5-17 Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot screw and cover (Figure 5-7, A and B). Figure 5-7. Removing the Expansion Slot Screw and Cover Notice: Observe static precautions.
  • Page 92 5-18 6. Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board. Refer to Table 4-1 to determine the recommended option board slot assignment and configuration parameters. Refer to Figure 5-6 to determine system board slot locations.

  • Page 93: Removing An Option Board

    5-19 10. If you have installed a SCSI host adapter board, go to Appendix A for procedures on cabling these boards into the system. For all other boards, continue with Step 11. 11. Connect any external cables (if they are needed) to the installed option board.

  • Page 94: Hard Disk Drives

    5-20 Hard Disk Drives The system supports a variety of IDE and SCSI hard disks. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the 3.5-inch drive bay (Figure 5-9, A). If you are adding or removing an IDE hard disk device, consider the following: The system board supports a primary and secondary...
  • Page 95 5-21 Your system comes with a three-connector IDE cable connecting the first hard disk drive (HD0) and the CD-ROM to the system board primary connector. The first disk drive is set as the master device and the CD-ROM that comes with your system is set as the slave device on this connector.

  • Page 96: Installing An Internal Hard Disk Drive

    5-22 Installing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap. 2. Remove the 3.5-inch hard disk drive from its protective wrapper.
  • Page 97 5-23 Figure 5-10. Removing the Disk Drive Bay 9. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops. 10. Connect the signal and power cables to the drives as shown in Figure 5-11.

  • Page 98: Removing An Internal Hard Disk Drive

    5-24 Figure 5-11. Cabling the Disk Drives Removing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect the signal and power cables from the back of the drive (Figure 5-11).

  • Page 99: Front Panel

    5-25 7. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops. 8. Connect the signal and power cables to the drives as shown in Figure 5-11.

  • Page 100: Removing The Front Panel

    5-26 Removing the Front Panel Note: The front panel is secured with six locking tabs. 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel by carefully puling it off the front of the system chassis.

  • Page 101: Installing The Front Panel

    5-27 Installing the Front Panel 1. Align the front panel tabs with the slots in the front of the chassis (Figure 5-13). 2. Press the front panel onto the front of the system chassis until the tabs snap into their slots. 3.

  • Page 102: Removing Emi Shields And Filler Panels

    5-28 Removing EMI Shields and Filler Panels 1. Power off the system and remove the front panel as described earlier in this chapter. 2. Locate the EMI (Electromagnetic Interference) shield and filler panel covering the bay into which you are installing a peripheral device.

  • Page 103: Removable Media Devices

    5-29 Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, and C. An IDE CD- ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay D. Other devices should be installed in the first available bay from the top (bay A).
  • Page 104 5-30 Your system comes with a three-connector IDE interface cable attached to the system board secondary IDE connector. This cable should be used to add your removable media devices. If only one device is on a channel connector it must be set as the master device.

  • Page 105: Installing A 5.25-Inch Device

    5-31 Installing a 5.25-Inch Device Caution: CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD-ROM manufacturer, and keep the documentation for future reference. In case of any trouble with a CD-ROM, please contact your nearest service representative.
  • Page 106 5-32 Figure 5-15. Installing a Removable Media Device Power Cable 5.25" Drive 6. Connect the signal and power cables to the drive as shown in Figure 5-15. All device power cables are labeled and must be installed in specific locations as shown below: DRIVE LOCATION POWER CONNECTOR...

  • Page 107: Removing A 5.25-Inch Device

    5-33 Removing a 5.25-Inch Device 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cable (Figure 4-16, A) and ribbon data cable (B) from the device you are removing.
  • Page 108 5-34 4. Remove and save the four screws from the device. 5. Install an EMI (Electromagnetic Interference) shield and filler panel over the bay from which you removed the peripheral device. 6. Replace the side panels and front panel, and power on the system.
  • Page 109 C h a p t e r 6 Problem Solving Contents Troubleshooting Checklists ............1 Initial System Startup ............2 Running New Application Software ........3 After System Has Been Running Correctly ......4 Additional Troubleshooting Procedures ........5 Error Checking ..............5 Troubleshooting Guide ............
  • Page 110 dfgdfg...

  • Page 111: Troubleshooting Checklists

    This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 112: Initial System Startup

    Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause. If you have problems during initial system startup, check the following: Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet (100- 120 V ac) or a NEMA 6-15R outlet (200-240 V ac)? Is AC available at the wall outlet?

  • Page 113: Running New Application Software

    Is the operating system properly loaded? Refer to the operating system documentation. Are all drivers properly installed? For information about installing drivers, refer to your network operating system configuration guide. Are the configuration settings in Setup and the Resource Configuration Utility (RCU) correct? For information about running these utilities, refer to the Configuring Your System chapter.

  • Page 114: After System Has Been Running Correctly

    If other software runs correctly on the system, contact your vendor about the failing software. If the problems persist with the software, contact the software vendor's customer service representative. After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure.

  • Page 115: Additional Troubleshooting Procedures

    If the problem recurs after you have checked and corrected all of the above items, refer to Additional Troubleshooting Procedures in this chapter. Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source.

  • Page 116: Troubleshooting Guide

    Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Confirming loading of the operating system.
  • Page 117 5. Turn on the system. If the power indicator LED does not light, refer to Power Light Does Not Light found later in this chapter. Monitoring POST while it is running Each time you turn on the system, the power-on self- test (POST) runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices.
  • Page 118 Table 6-1. POST Keys and Errors ACTION/MESSAGE DESCRIPTION To Abort Memory Test Press ctrl+alt+s during the memory test. If POST Beeps Before Initialization failed before video initialized. Most beep code errors are Video Appears fatal; initialization cannot continue. Refer to the section BIOS User’s Information in this chapter.

  • Page 119: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light System cooling fan does not rotate No characters appear on screen Characters on the screen appear distorted or incorrect No beep or incorrect beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light The RCU does not boot...

  • Page 120: System Cooling Fan Does Not Rotate

    6-10 System Cooling Fan Does Not Rotate Note: The system has a cooling fan module behind the hard disk drives. In addition, their is a cooling fan that is an integral part of the power supply. There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer's warranty is voided.

  • Page 121: No Characters Appear On Screen

    6-11 No Characters Appear On Screen Check the following: Is the keyboard working? Is the video display plugged in and turned on? Are the brightness and contrast controls properly adjusted? Are the video display switch settings correct? Is the video display signal cable properly installed? If you are using an option video controller board, perform the following: 1.

  • Page 122: Characters Are Distorted Or Incorrect

    6-12 Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? If the problem persists, the video display may be faulty or it may be the incorrect type.

  • Page 123: Floppy Disk Drive Activity Led Does Not Light

    6-13 Floppy Disk Drive Activity LED Does Not Light Check the following: Are the floppy disk drive power and signal cables properly installed? Is the floppy disk drive properly configured in Setup? If you are using the onboard floppy disk controller, use Setup or the RCU to make sure that Onboard Floppy is set to Enabled.

  • Page 124: Problems With Application Software

    6-14 Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. Verify a different copy of the software to see if the problem is with the copy you are using.

  • Page 125: Bios User's Information

    6-15 BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code.
  • Page 126 6-16 Table 6-2. BIOS Messages MESSAGE DESCRIPTION nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper Diskette drive B error diskette type in Setup and that the diskette drive is correctly attached.
  • Page 127 6-17 Table 6-2. BIOS Messages (Continued) MESSAGE DESCRIPTION Press <F1> to resume, <F2> to Setup Displayed after any recoverable error message. Press <F2> to enter SETUP Optional message displayed during POST. Can be turned off in Setup. Previous boot incomplete - Default Previous POST did not successfully complete.

  • Page 128: Messages And Beep Codes

    6-18 Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero.
  • Page 129 6-19 Table 6-3. POST Tests Code Beeps POST Routine Description 1-1-1-3 Verify Real Mode 1-1-2-1 Get CPU type 1-1-2-3 Initialize system hardware 1-1-3-1 Initialize chipset registers with initial POST values 1-1-3-2 Set in POST flag 1-1-3-3 Initialize CPU registers 1-1-4-1 Initialize cache to initial POST values 1-1-4-3 Initialize I/O...
  • Page 130 6-20 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 2-1-1-1 Set Initial CPU speed 1-1-1-3 Initialize interrupt vectors 2-1-2-1 Initialize BIOS interrupts 2-1-2-3 Check ROM copyright notice 2-1-2-4 Initialize manager for PCI Option ROMs 2-1-3-1 Check video configuration against CMOS 2-1-3-2 Initialize PCI bus and devices 2-1-3-3...
  • Page 131 6-21 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 3-1-3-1 Initialize BIOS Data Area 3-1-3-3 Initialize Extended BIOS Data Area 3-1-4-1 Initialize floppy controller 3-2-1-1 Initialize hard disk drives 3-2-1-2 Initialize local-bus hard-disk controller 3-2-1-3 Jump to UserPatch2 3-2-2-1 Disable A20 address line 3-2-2-3...
  • Page 132 6-22 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description The following are for boot block in FLASH ROM 4-3-1-3 Initialize the chipset 4-3-1-4 Initialize refresh counter 4-3-2-1 Check for Forced Flash 4-3-2-2 Check HW status of ROM 4-3-2-3 BIOS ROM is OK 4-3-2-4 Do a complete RAM test...
  • Page 133 A p p e n d i x A System Cabling Contents Before You Begin ..............1 Static Precautions ..............1 Standard IDE Disk Drive Configuration ........2 Optional SCSI Disk Drive Configuration ........4 Optional RAID Configuration ............ 7 Device Power Cables ...............
  • Page 134 Bill GrahamBill Graham...

  • Page 135: Before You Begin

    This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard IDE Disk Drive Optional SCSI Disk Drive Optional RAID controller. A device power cable chart is also included. Before You Begin Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power.

  • Page 136: Standard Ide Disk Drive Configuration

    Standard IDE Disk Drive Configuration Your system is cabled using the on-board dual enhanced IDE controller. This controller has two connectors (primary and secondary) on the system board, each connector supporting a first (master) and a second (slave) device. This provides support for the internally mounted CD-ROM, an optional tape, and up to three internally mounted hard disk drives.
  • Page 137 Figure A-1. Standard IDE Disk Drive Configuration A— SCSI terminator B— Optional SCSI tape drive C— Narrow SCSI to wide SCSI adapter D— Wide SCSI interface cable (2 connectors) E— Wide SCSI connector (68 pin) F— Optional IDE slave device (HD2 or tape) G—...
  • Page 138 Figure A-2. Standard IDE Bus Cable Routing IDE CABLE A first (master) device and a second (slave) device are supported on both the primary and secondary IDE channel connector. The device configuration, master versus slave, is determined by jumpers on the devices. Cable Sense (CS) device configuration is not supported.

  • Page 139: Optional Scsi Disk Drive Configuration

    Table A-1. IDE Device Configurations Channel Device Devices Connector Configuration No IDE HDD Three (SCSI HDD) IDE HDD IDE HDD’s IDE HDD’s Primary Master CD-ROM Slave Tape (Option) CD-ROM CD-ROM CD-ROM Secondary Master Tape (Option) Slave Tape (Option) Optional SCSI Disk Drive Configuration One of the options available for your system is to use the on-board Adaptec 7880 wide SCSI controller to control wide SCSI hard disk drives in the internal bay.
  • Page 140 Figure A-3. Optional SCSI Disk Drive Configuration A— SCSI terminator B— Wide SCSI hard disk drives in internal bay C— Optional SCSI tape drive D— Narrow SCSI to wide SCSI adapter E— Wide SCSI interface cable (6 connectors) F— Wide SCSI connector (68 pin) G—...

  • Page 141: Optional Raid Configuration

    A three-connector IDE cable (Figure A-3, I) connects the primary IDE connector on the top edge of the system board (Figure A-3, M) to the CD-ROM as its master device (Figure A-3, H) and an optional tape drive as its slave device (Figure A-3, G).
  • Page 142 Figure A-4. Optional RAID Cable Configuration A— SCSI terminator B— Optional SCSI tape drive C— Narrow SCSI to wide SCSI adapter D— Wide SCSI interface cable (2 connectors) E— Wide SCSI connector (68 pin) F— Optional IDE slave device (tape) G—...

  • Page 143: Memory Configurations

    A p p e n d i x B Memory Configurations Contents Memory DIMM Configurations........... 1...
  • Page 144 Bill Grahamaerrterterter...

  • Page 145: Memory Dimm Configurations

    Memory DIMM Configurations The system board has four 168-pin DIMM sockets for a total of up to 512MB of system memory, using 128MB DIMMs. See Figure B-1. The sockets are arranged in a bank that supports a 64- bit wide data path with 8 parity bits. Timing requires 60 ns devices.
  • Page 146 A DIMM should be installed in the top (J24) socket. When installing additional DIMMs, start with the first empty socket below DIMMs already installed. When removing DIMMs, start with the first socket closest to the bottom edge of the system board. Table B-1 lists the distribution of DIMMs for memory configurations.
  • Page 147 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. A label, name, or number that identifies a location in computer address memory. (American Standard Code for Information Interchange) A standard ASCII number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information...
  • Page 148 cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port.
  • Page 149 (Dynamic RAM) See RAM. DRAM (Error Checking and Correction) A method of detecting and correcting errors. (Electrically Erasable Programmable Read-Only Memory) A type of EEPROM memory device that stores password and configuration information. (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
  • Page 150 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. The program that you use to change the configuration of some ISA (ISA Configuration desktop computers.
  • Page 151 (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations. memory The circuitry in your computer that stores data and programs. See also EMS, extended memory, RAM, and ROM. microprocessor The integrated circuit that processes data and controls the basic functions of the computer.
  • Page 152 A type of microprocessor, with a built-in math coprocessor, cache Pentium memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities. A device connected to and controlled by the computer, such as an peripheral external disk drive or a printer.
  • Page 153 Programs with specific functions, such as word processing, data software base management, communications, and operating system. (Static RAM) A temporary storage area for data and programs. This SRAM type of memory does not need to be refreshed, but it is lost when the computer is powered off.
  • Page 154 Glossary...
  • Page 155 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Configuration Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 156 rtyrtyrtyrtyry...
  • Page 157 Equipment Log Serial Number Date Component Manufacturer Name and Model (if available) Installed Server Baseboard DIMMs Srvr. Monitor Mod. Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Optional RAID Controller Network Controller 1...
  • Page 158 Equipment Log...
  • Page 160 101924...

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