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SERVICE
WASHING MACHINE (DRUM)
WASHING MACHINE
DRUM TYPE
Basic Model :
WF45R6100AV/US
(WF6000R)
Model Name :
WF45A6400AV
WF45A6400AC
(WF6000A)
WF22C6400AV
WF22C6400AP
(WF6400C)
Model Code :
WF45A6400AV/US
WF45A6400AC/US
(WF6000A)
WF22C6400AV/AX
WF22C6400AP/AX
WF22C6400AP/AP
WF22C6400AW/CO
1. Safety Instructions
2. Features and Speci ications
3. Disassembly and Reassembly
4. Troubleshooting
WF45A6400AW
WF22C6400AW
WF45A6400AW/US
WF22C6400AW/AX
WF22C6400AV/AP
WF22C6400AV/CO
WF22C6400AP/CO
Manual
C U STO M ER R EP AIR GU IDE
CONTENTS
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Summary of Contents for Samsung WF45R6100AV/US
- Page 1 WASHING MACHINE DRUM TYPE Basic Model : WF45R6100AV/US (WF6000R) Model Name : WF45A6400AV WF45A6400AW WF45A6400AC (WF6000A) WF22C6400AV WF22C6400AW WF22C6400AP (WF6400C) Model Code : WF45A6400AV/US WF45A6400AW/US WF45A6400AC/US (WF6000A) WF22C6400AV/AX WF22C6400AW/AX WF22C6400AP/AX WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO SERVICE Manual C U STO M ER R EP AIR GU IDE...
- Page 2 This document can not be used without Samsung's authorization. CONTENTS 1. Safety instructions ............... . . 1 1-1.
- Page 3 This document can not be used without Samsung's authorization. 1. SAFETY INSTRUCTIONS 1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS ► Be sure to observe the following instructions to operate the product correctly and safely to prevent possible accidents and hazards while servicing.
- Page 4 This document can not be used without Samsung's authorization. CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. √ This may result in electric shock or fire, and may shorten the product lifetime.
- Page 5 This document can not be used without Samsung's authorization. WARNING WHILE SERVICING • Check if the power plug and outlet are damaged. If the plug is damaged, replace it. If the outlet is damaged , have the customer call a licensed electrician to repair it.
- Page 6 This document can not be used without Samsung's authorization. CAUTION AFTER SERVICING • Check the assembled status of the parts. √ Now is a good time to inspect your work. Review all connections and wiring, including mounting of hardware. •...
- Page 7 Smart Control • Samsung’s innovative Smart Control technology enables you to control your washer through personal technologies such as smart phones. You don’t have to be on standby until the Cycle ends. Smart Control allows you to monitor the washing process and let you know when the Cycle is complete.
- Page 8 This document can not be used without Samsung's authorization. 2-2. SPECIFICATIONS Front loading washer Type WF45A6400A* A. Overall height 38.74 in. (984 mm) B. Width 27 in. (686 mm) Dimension (inches / mm) C. Depth with door open 52.6IN(1337 mm) D.
- Page 9 This document can not be used without Samsung's authorization. 2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White F/L Washer Image Capacity (cu.ft / DOE)
- Page 10 This document can not be used without Samsung's authorization. 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White Door Type Tint Tint Door Safety Chrome Deco : Panel Time Display Mono LCD + LED ...
- Page 11 This document can not be used without Samsung's authorization. 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White SUPER SPEED STEAM SANITIZE STEAM ALLERGEN STEAM NORMAL...
- Page 12 This document can not be used without Samsung's authorization. 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White Smart Control Child Lock (Dual Key) Smart Care...
- Page 13 This document can not be used without Samsung's authorization. 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White Number of Settings 5 times 4 times Rinse...
- Page 14 This document can not be used without Samsung's authorization. 2022.W6 2021.W26 Project WF6800A WF6400 WF45A6400AV/US WF45A6400AC/US WF45A6400AW/US WF22C6400AV/AX WF22C6400AW/AX WF45A6800AV/US Model Code WF22C6400AP/AX WF45A6800AW/US WF22C6400AV/AP WF22C6400AP/AP WF22C6400AV/CO WF22C6400AW/CO WF22C6400AP/CO Colors Black/White Black/Champagne/White Width Depth (mm) Height Width Gross Depth (mm)
- Page 15 This document can not be used without Samsung's authorization. 2-4. SUPPLIED ACCESSORIES Item Code Q’TY Remarks DC68-04067A USER MANUAL Default DC68-04067B/C CAP-FIXER DC67-00307A Default HOSE-HANGER DC62-10278A Default BOLT SPANER DC60-40146A Default SHEET PAPER DC63-01891A Default Note • Customer can purchase additional water supply and drain hoses from a service center.
- Page 16 This document can not be used without Samsung's authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks 10mm Heater (1) Socket Wrench with 6” 13mm Motor (1), Balance (5), 2 holes of each left and right of...
- Page 17 This document can not be used without Samsung's authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product. Figure...
- Page 18 This document can not be used without Samsung's authorization. Part Figure Description 1. Separate the Assy Thermistor and Guide Wire-T while pulling the Assy Thermistor. 2. Separate the Assy Thermistor and Assy Wire Harness while pressing the navel of the Housing.
- Page 19 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the 2 hexagon screws, which are at the back, attaching the top cover. 2. Disassemble the Top Cover by sliding it backwards. Separating the Cover- Top and Panel-Control 3.
- Page 20 This document can not be used without Samsung's authorization. Part Figure Description 6. After tilting the hook with the flat-head driver, remove the cover. 7. Separate the Film from Display PCB. Separating the Cover- Top and Panel-Control (Check Sub-PCB) 8. Remove the PCB after turning on the hook.
- Page 21 This document can not be used without Samsung's authorization. Part Figure Description 4. Disconnect all wires connected to the valve, disconnect the two hoses. Separating the Assy Housing Drawer 5. Disassemble the wire clamp and remove the hose from the diaphragm.
- Page 22 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the 2 screws holding the ASSY PCB-MAIN at the back of the washing machine. 2. Remove 4 wires and pressure hose from the PBA Cover. Separating the Main PCB 3.
- Page 23 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the 2 hexagonal screws holding the hinge door. Disassembling Assy Door 2. Disassemble Assy Door by lifting it upwards. Removal and Reassembly _ 21...
- Page 24 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the 2 hexagon screws,in the back of the unit, that are attaching the Top Cover. 2. Disassemble the Top Cover by sliding it backwards. Disassembling the Frame Front 3.
- Page 25 This document can not be used without Samsung's authorization. Part Figure Description 6. Open Filter Cover and disassemble Drain Hose from hook. 7. Remove the wire clamp from the Diaphragm. 8. Remove the 2 screws of Door Lock SW. Disassembling the...
- Page 26 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the Assy Cover Top. 2. Disconnect the water supply valve wire connector. Disassembling and Repairing the Water 3. Remove the 4 screws holding the water supply valves.
- Page 27 This document can not be used without Samsung's authorization. Part Figure Description • Hold the Hose and Nozzle and disassemble from Disassembling the Diaphragm. inside Detergent Box 1. Remove the 2 screws holding the ASSY PUMP DRAIN. 2. Separate the Clamp of the hose connected to the PUMP and then pull the DRAIN-HOSE.
- Page 28 This document can not be used without Samsung's authorization. Part Figure Description 1. Remove the 2 screws attaching the Guide wire and 6 screws attaching the frame plate. 2. Remove the 6 bolts attaching WEIGHT BALANCER and then pull it towards you with caution.
- Page 29 This document can not be used without Samsung's authorization. Part Figure Description 6. Two people are needed to lift the Tub Assy. Carefully lift the tub using the Spring Hangers. Disassembling the Tub 7. Remove the 10mm bolts from the middle of the TUB and separate the TUB-FRONT and TUB-BACK.
- Page 30 This document can not be used without Samsung's authorization. Part Figure Description 1. Disassemble the Front-Frame. 2. Separate the connection wire. Separate the thermistor fixed at the bottom of the Tub. (Take precaution as there may be water remaining.) Make sure to separate the Thermistor first and then separate the Heater.
- Page 31 This document can not be used without Samsung's authorization. 4. TROUBLESHOOTING 4-1. ERROR MODES ► This is a washer integrated error mode. For detailed information, refer to the general repair scripts. Error Type For USA Causes Remarks The part of the hose where the water level sensor is located is damaged (punctured).
- Page 32 This document can not be used without Samsung's authorization. Error Type For USA Causes Remarks The signals between the sub and main PBAs are not sensed because of communication error. Check the connector connections between the sub and main PBAs carefully.
- Page 33 This document can not be used without Samsung's authorization. Error Type For USA Causes Remarks Heater engagement fault. (out of place) The air hose is out of place and water leakage occurs during the spin cycle. The tub back at the safety bolts fixing part is broken.
- Page 34 This document can not be used without Samsung's authorization. 4-2. TEST MODES Mode How to enter Set the scheduled time to 17:00 or Press Start/Pause Standby Smart Install Smart Install +17hr from now (After easysetup) for 7 seconds Automatic Smart Install Press Start/pause while displaying “AS”.
- Page 35 This document can not be used without Samsung's authorization. 4-3. CORRECTIVE ACTIONS FOR EACH ERROR CODE ► These are common troubleshooting procedures for each drum-type washer error mode. For detailed information, refer to the general repair scripts. Error Error Type...
- Page 36 This document can not be used without Samsung's authorization. Error Error Type Causes Corrective Actions Description of Photo Mode Check resistance values DDC means add door is opened normally displayed when you Close the add door. press the door switch button.
- Page 37 This document can not be used without Samsung's authorization. Error Error Type Causes Corrective Actions Description of Photo Mode If the water level sensor has a functional error, replace it. Check the hose. This error occurs • Water level sensor Check the hose connected to if it is torn or has a hole.
- Page 38 This Service Manual is a property of Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable © 2024 Samsung Electronics Co.,Ltd. All International and/or domestic law. rights reserved.