Related Manuals for Samsung WD18DB8995 Series
Summary of Contents for Samsung WD18DB8995 Series
- Page 1 Laundry Combo User manual WD18DB8995**/WD25DB8995** Untitled-10 1 Untitled-10 1 2024-07-11 2024-07-11 6:47:39 6:47:39...
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Page 2: Table Of Contents
Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Care for preventing freezing Instructions about the WEEE (for India models) Installation What’s included Installation requirements... - Page 3 Maintenance Product Care Self Clean+ Self Dry Emergency drain Cleaning Defrosting your washing machine Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-10 3 Untitled-10 3 2024-07-11 2024-07-11 6:47:39 6:47:39...
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Page 4: Safety Information
Safety information Congratulations on your new Samsung Laundry Combo. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your Laundry Combo’s many benefits and features. -
Page 5: Important Safety Precautions
Important safety precautions To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. -
Page 6: Critical Installation Warnings
Safety information 15. Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer. 16. - Page 7 Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
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Page 8: Installation Cautions
Safety information Installation cautions CAUTION Install your appliance on a solid, level floor that can support its weight. • Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance. Critical usage warnings WARNING If the appliance is flooded, turn off the water and power supplies immediately and contact your nearest service center. -
Page 9: Usage Cautions
• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire. - Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
- Page 11 (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. • Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the Laundry Combo, walls, floor, or clothing due to abnormal vibrations.
- Page 12 Safety information Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net. • Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent.
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Page 13: Critical Cleaning Warnings
Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner or alcohol to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket. -
Page 14: Instructions About The Weee (For India Models)
This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For more information on safe disposal and recycling, visit our website www.samsung.com or contact our Helpline numbers on the last page. -
Page 15: Installation
What’s included Make sure all the parts are included in the product package. If you have a problem with the Laundry Combo or the parts, contact a local Samsung customer center or retailer. NOTE The appearance of the actual product may differ from the image shown. - Page 16 Installation Accessories (supplied) Spanner Bolt caps Hose guide (applicable models only) Cold water hose Hot water hose Cable tie Drain hose Aqua Pebble (applicable models only) Parts sold separately Appliance Brush* English Untitled-10 16 Untitled-10 16 2024-07-11 2024-07-11 6:47:40 6:47:40...
- Page 17 • * Appliance brush: Purchase a flexible cleaning brush designed to bend for cleaning the heat exchanger. (Minimum length: 680 mm) Water hoses and appliance brushes are not sold in Samsung service center or retailers. English 17 Untitled-10 17...
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Page 18: Installation Requirements
• Improperly connected grounding conductors may cause electric shock. Drain • Do not remove or modify the grounding pin Samsung recommends a standpipe 60-90 cm of power cord to reduce the risk of electric high. The drain hose must be connected through hazard. - Page 19 Flooring Alcove installation For best performance, the Laundry Combo must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces 25 mm do not resist vibration well and may cause the Rear...
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Page 20: Step-By-Step Installation
Installation Step-by-step installation STEP 1 Select a location Location requirements: • A solid, level surface without carpeting or flooring that may obstruct ventilation • No direct sunlight • Adequate room for ventilation and wiring • Ambient temperature always higher than the freezing point (32 °F / 0 °C) •... - Page 21 STEP 3 Adjust the levelling feet 1. Gently slide the Laundry Combo into position. Excessive force may damage the levelling feet. 2. Level the Laundry Combo by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product, make sure one of the levelling feet is not pressing the power cord.
- Page 22 If there is a water leak, stop operating the Laundry Combo and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
- Page 23 CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
- Page 24 Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
- Page 25 Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the Laundry Combo. English 25 Untitled-10 25 Untitled-10 25...
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Page 26: Environment
Installation STEP 5 Position the drain hose Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). -
Page 27: Before You Start
Before you start Initial setup • When you turn on the Laundry Combo for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Once you select a language, the language selection screen will not reappear. However, you must complete a wash cycle once to stop the tutorial screen from reappearing. -
Page 28: Laundry Guidelines
Before you start Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •... - Page 29 STEP 4 Determine the load capacity Do not overload the Laundry Combo. Overloading may cause the Laundry Combo to wash improperly. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin level is Low or Medium, and the load capacity is 3.0 kg or less.
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Page 30: Detergent Drawer Guidelines
Before you start Detergent drawer guidelines NOTE Auto dispensers make laundry easier by dispensing the preset amount of washing agents without you having to pour it in every time, and it could be more economical because the exact amount will be dispensed each time of use, allowing less waste of washing agents. - Page 31 • Use caution when inserting the Aqua Pebble as it is supposed to be balanced on top of the laundry at the beginning of the wash. Tipping the Aqua Pebble before the start of a wash may cause detergent residue to remain on the laundry at the end of the wash, causing discoloration of the laundry or reduced washing performance.
- Page 32 Before you start To use softener Apply additives such as fabric softener. Do not exceed the max line. To use Aqua Pebble Pour the recommended amount of liquid or powdered detergent (specialty detergent) into the Aqua Pebble, and then put the Aqua Pebble directly into the drum. There are two guidelines inside the Aqua Pebble to indicate 50 ml (1.69 fl oz) and 100 ml (3.38 fl oz).
- Page 33 To apply washing agents to the Auto dispensers NOTE If the message "Needs refill" appears on the display, refill the corresponding dispenser. • The detection time may vary depending on the type of the detergent/softener. 1. Press the Compartment cover to open it. 2.
- Page 34 Before you start 6. Apply an appropriate amount of detergent (General detergent or Specialty detergent) or softener to the Flex auto dispenser (D). After you finish, put the cap back and turn it clockwise to close. 7. Push the Auto dispensers back into their positions. 8.
- Page 35 Dispenser care You can check the detergent type used in each dispenser. NOTE On the Dispenser care screen, the current status of detergent and fabric softener is displayed and will alert you if any of the dispensers are running low. Follow the on-screen instructions to refill the detergent or fabric softener.
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Page 36: Operations
Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the before operating this Laundry Combo. LCD panel 01 Power Tap to turn the Laundry Combo on or off. The display shows current cycle information and estimated time remaining, or 02 Display an information message when a problem occurs. - Page 37 Display icon descriptions Home Tap to go to the Home screen. Tap to enter the Settings menu. Settings • For more information on Settings, see page 43. • This icon indicates the door is locked and cannot be opened. Door Lock •...
- Page 38 Operations This icon appears during a dry-only cycle or a drying process. You can tap this icon to change the cycle settings. Tap the desired button to change the default dry cycle settings. • Dryness: Tap to change the dry level. You can select from 4 different levels , but the available level depends on the selected cycle.
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Page 39: Operating A Cycle
Operating a cycle 1. Tap to turn the power on. 2. Select the desired cycle. For more information on Cycle overview, see page 40. 3. Change the default cycle options. For the washing process, tap Temp., Spin, Soil, Detergent, Softener, Extra Rinse, or Bubble Soak to change the default cycle settings. -
Page 40: Cycle Overview
Operations Cycle overview Cycle descriptions You can add or delete cycles to personalize the cycle list in the My cycles option. See page 47 for more information. NOTE • If you have finished the wash cycle with a lower Spin setting, the laundry might not be fully dried after the dry cycle. - Page 41 Cycle Description Max load (kg) • For bed spreads, bed sheets, bedding covers, etc. Bedding • For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg. • For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.
- Page 42 Operations Dry cycles Cycle Description Max load (kg) • For dusting off clothes, bedspreads, bed sheets, Air Bedding Care and bedding covers, etc. Down Jacket Care • For fluffing up a down jacket. • You can set the cycle time from 20 minutes to Time Dry 250 minutes.
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Page 43: Settings
• The setup sequence may vary depending on the model, and product features are subject to change without prior notice for quality improvement. Settings menu description General Options Descriptions You can log in to your Samsung account or create a new Samsung Samsung account account. English 43 Untitled-10 43 Untitled-10 43... - Page 44 Operations Options Descriptions You can turn the Wi-Fi on or off. You can also start the Smart Control function. • Wi-Fi: Tap to turn on or off the Wi-Fi. The Laundry Combo's Wi-Fi is off as a factory default setting. However, the Laundry Combo's Wi-Fi turns on automatically when you turn on the Laundry Combo for the first time.
- Page 45 Options Descriptions You can set the Sound mode, Sound theme, Volume, and Voice style. • Sound mode: You can set the desired Sound mode from Voice, Tone, and Mute. If you set the Sound mode to Mute, the alert sound will not be turned off for safety purposes.
- Page 46 Operations Options Descriptions You can set the Screen reader and Visibility enhancements settings. • Screen reader: Enable this feature to receive voice feedback from Accessibility your Laundry Combo. • Visibility enhancements: You can change the High contrast and Text size settings to enhance the visibility. You can download and install the latest version of the software.
- Page 47 Washer Options Descriptions This turns on the light inside the drum so you can check the status of Drum light the items inside. You can select the dispenser mode and set the detergent type, concentration, and amount setting. The Laundry Combo automatically dispenses an adequate amount of detergent for the selected cycle.
- Page 48 Operations Options Descriptions You can use this function to clean detergent or softener residue buildup in the pump. Use this function after you empty and clean the dispenser. • You can select from Auto dispenser, Flex auto dispenser, or Auto dispenser/Flex auto dispenser.
- Page 49 Options Descriptions You can run calibration again for accurate weight detection. • Keep the appliance from freezing in winter. • To use Freeze Protection, ensure the washer is empty and the door is Freeze Protection closed. (for Malaysia models) • Supplies and drains water every 15 minutes for 16 hours to prevent the water from freezing.
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Page 50: Special Features
Operations Special features Smart Control You can connect to the SmartThings app and control your Laundry Combo remotely. Connecting your Laundry Combo 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on the Laundry Combo. 3. -
Page 51: Smartthings
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. English 51... - Page 52 Operations To register your appliance to SmartThings 1. Make sure your smartphone or tablet is connected to a wireless network. If not, go to Settings and turn on the wireless connection and select an AP (Access Point). 2. Open SmartThings on your smartphone or tablet. 3.
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Page 53: Open Source Announcement
(Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;... -
Page 54: Maintenance
Maintenance Keep the Laundry Combo clean to prevent deteriorated performance and to preserve its life cycle. Product Care The Product Care screen offers maintenance tips to keep your Laundry Combo clean and prolong the product life cycle. You can check the remaining number of cycles until the next Self Clean+ and Self Dry duration, and start the Self Clean+ or Self Dry cycle. -
Page 55: Self Clean
Self Clean+ Certain usage and environmental conditions may result in some residue build-up or odor in the drum. To prevent this build-up or odor and keep the drum fresh and clean, perform the Self Clean+ cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the Self Clean+ cycle. -
Page 56: Self Dry
Maintenance Self Dry 1. Tap 2. On the cycle screen, select Product Care > Self Dry. 3. Tap Clean now. • When you start the Self Dry cycle, the calibration process is included in the cycle to enable more precise weight detection. -
Page 57: Emergency Drain
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the Laundry Combo from the electrical outlet. 2. Press the Compartment cover to open it. 3. Pull out the Auto dispenser (A). 4. - Page 58 Maintenance 7. Insert the Auto dispenser (A) back into the place. 8. Close the Compartment cover. NOTE Use a spacious container because the water in the drum may be more than expected. English Untitled-10 58 Untitled-10 58 2024-07-11 2024-07-11 6:47:46 6:47:46...
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Page 59: Cleaning
Cleaning Surface of the Laundry Combo Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the Laundry Combo. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the Laundry Combo, and unplug the power cord. - Page 60 Maintenance Drain filter It is advisable to clean the drain filter every 2 months to prevent its clogging. 1. Turn off the Laundry Combo, and unplug the power cord. 2. Drain the remaining water inside the drum. (For more information, see the Emergency drain section on page 57.) 3.
- Page 61 8. Insert the Auto dispenser (A) back into the place. 9. Close the Compartment cover. NOTE If the drain filter is clogged, an information code of "5C" appears on the screen. CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. •...
- Page 62 Maintenance Auto dispensers To prevent the detergent residue buildup in the automatic dispensers, clean the dispensers and their components once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the Laundry Combo and unplug the power cord before cleaning. •...
- Page 63 5. Remove the dispenser tray and clean it in running water to remove leaked detergent or softener. Then, put the tray back. 6. Push the Auto dispensers back into their positions. CAUTION • Make sure the dispenser recess is completely dry before inserting Auto dispensers.
- Page 64 Maintenance Door diaphragm 1. Open the door, and then empty the drum. 2. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water. 3. Wearing rubber gloves, use a soft, clean cloth dipped in the water and bleach solution to clean the diaphragm.
- Page 65 Heat exchanger A dirty heat exchanger will hinder the product’s performance and should be cleaned regularly. An alert message appears every 180 uses to inform you to clean the heat exchanger. Clean the heat exchanger when you see the alert message. NOTE •...
- Page 66 Maintenance 3. Clean the heat exchanger using an appliance brush. After cleaning with a brush, using a vacuum with a crevice tool attachment will remove any other loose debris. Then wipe down the outer area with a damp cloth. CAUTION •...
- Page 67 Lint filter You must clean the lint filter every time after using the dry cycle. Not cleaning the lint filter could degrade the drying performance and affect the drying time. 1. Open the Lint filter cover. 2. Pull out the lint filter. Do not remove the rubber seal on the lint filter.
- Page 68 Maintenance 5. Put the inner filter into the outer filter in the correct direction. 6. Insert the assembled lint filter back into the place. CAUTION • Clean the lint filter after each load. Otherwise, the drying performance may decrease. • If the filter surface is wet, allow it to completely dry before use. Inserting the filter while it is wet may lead to the development of mold, unpleasant odors, or resulting in less efficient drying.
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Page 69: Defrosting Your Washing Machine
Defrosting your washing machine The Laundry Combo may freeze when the temperature in its location drops below 0 °C. 1. Turn off the Laundry Combo, and then unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. -
Page 70: Troubleshooting
Troubleshooting If a problem persists, contact a service center. The number of the service center is on the label attached to the product. Checkpoints If you encounter a problem with the Laundry Combo, first check the table below and try these suggestions. Problem Action •... - Page 71 Problem Action • Make sure the Laundry Combo is installed on a level, solid floor that is not slippery. If the floor is not level, use the leveling feet to adjust the height of the Laundry Combo. • Make sure the shipping bolts are removed. •...
- Page 72 Troubleshooting Problem Action • Tap to stop the Laundry Combo. • It may take a few moments for the door lock mechanism to disengage. • The door will not open until 3 minutes after the Laundry Combo has stopped or the power has been off. •...
- Page 73 Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum of 49 °C hot water at the tap.
- Page 74 Troubleshooting Problem Action • Always make sure the lint filter is clean before putting items into the Laundry Combo. When drying items that generate a large amount of lint, you may need to clean the lint filter in the middle of a cycle. The clothes have lint on •...
- Page 75 Problem Action • After refilling the Auto dispenser and Flex auto dispenser, close the The "Needs refill" detergent drawer, and then tap and hold . Then, the Laundry Combo message does not will start to detect the detergent/softener, and the message will disappear after refilling disappear.
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Page 76: Information Codes
Troubleshooting Information codes If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. Problem Code Action • The Laundry Combo isn't draining properly. • Clean the drain filter, then tap Start to restart the Laundry Combo. - Page 77 Check filter is inserted restart the Laundry Combo. Or, turn it off and on again correctly after 2-3 minutes, then try again. If any information code keeps appearing on the screen, contact a local Samsung service center. English 77 Untitled-10 77 Untitled-10 77...
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Page 78: Specifications
Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed. -
Page 79: Protecting The Environment
Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean. -
Page 80: Specification Sheet
Specifications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). NOTE • The design and specifications are subject to change without notice for quality improvement purposes. • WD25DB8995BZ: “Cotton 40 °C + 1 Rinse + High spin (*Dry off)” is recommended for a normally soiled load. - Page 81 Only for Australia models Type Front loading washing machine Model name WD18DB8995** A (Width) 686 mm Dimensions B (Height) 1110 mm C (Depth) 875 mm Water pressure 50-800 kPa Net weight 144.0 kg Washing and spinning 18.5 kg Maximum load capacity Drying 10.0 kg Washing and...
- Page 82 Specifications Only for South Africa models According to Regulation (EU) No. 90/60/EC “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WD18DB8995BZFA Energy Efficiency Class A (highest efficient) to G (lowest efficient) Energy Consumption Washing, spinning, and drying 7.07...
- Page 83 Wash 18 kg / Dry 11 kg load consist Sheet Pillow case towel First drying load 11 kg Second drying load 7 kg NOTE The drying energy consumption data has been measured under the conditions specified in Standard SANS 50229 / EN 50229. •...
- Page 84 0800 726 7864 (All Products) NEW ZEALAND 0800 726 786 (All Products) www.samsung.com/nz/support both numbers are linked with same line 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) INDIA www.samsung.com/in/support 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free) This product is RoHS compliant.