Kenmore 31510 - Robot Vacuum Cleaner Manual

BEFORE USING YOUR NEW VACUUM CLEANER

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321. You will need the complete model and serial numbers when requesting information.

Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.

Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE ROBOT VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

1 Robot Vacuum Cleaner
1 Dust Bin
1 Charging Dock
1 Charging Adapter
1 Cleaning Tool
2 Side Brushes (2 Sets)
1 Filter
3ft Boundary Strip
1 Use & Care Guide
1 Quick Start Guide

SPECIFICATIONS

Robot Vacuum Cleaner
Rated Voltage: 14.4V DC
Rated Power: 28W Model: 31510

Battery Charger
Model: GQ12-190060-AU
Input: 100- 240VAC, 50/60Hz, 0.4A Max
Output: 19VDC, 0.6A

Battery
Type: 14.4V rechargeable Lithium-Ion 2000mAh

PARTS AND FEATURES

It is important to know your vacuum cleaners parts and features to assure its proper and safe use. Review these before using your vacuum.

REPLACEMENT PARTS

To order a replacement part, call 1-844-202-9924.

Dust Bin & Filter

Charging Dock

USAGE TIPS

Important Tips Before Use

1. Remove power cords and other obstructions to prevent the robot from getting entangled or trapped. You can use cable ties to organize your wires and power cords.
   
2. Fold tasseled edges of area rugs underneath to prevent these from getting entangled or trapped. The robot may have trouble with dark colored rugs. Block off areas as necessary.
   
3. To prevent the robot from becoming stuck, use furniture rises for spaces lower than 3.15 inches (80mm). If necessary, use the boundary strips to block off problem areas.
   
4. Prevent the robot from vacuuming wet areas as this could damage your vacuum.
   
5. Remove any objects less than 0.6 inches (15mm) in height as robot may climb over.
   
6. Anti-drop sensors detect when the robot is near the edge of a top stair step or other drop-off point. The sensors stop the robot from tumbling down the stairs or falling off steep drops. The robot may have trouble if the sensors are dirty or if used on reflective / dark colored floors. If necessary, use the boundary strips to block off problem areas.
   

NOTE: Place physical barriers or boundary strips in front of fireplaces and areas that you do not want the robot to enter. To order additional boundary strips, please call 1-844-202-9924.

About Boundary Strips

The boundary strips allow you to keep the robot from entering an area or picking up an item that the robot should not clean. The robot will recognize the boundary strips and will not cross into the blocked off area.

Boundary Strip Installation Instructions

1. Identify the area or item where you want to install the boundary strips.
2. If necessary, use scissors to cut the boundary strip to a shorter length. Be sure to correctly measure the length before cutting. Do not reduce the width of the boundary strips by cutting down the middle of the strip.
   
3. Apply adhesive tape to lay the boundary strip flat on the floor. Make sure the strip is placed flat on the floor or under a rug.
   

NOTE: Make sure the boundary strip is placed on the same surface plane the robot is used on. Be careful not to damage the floor when using adhesive tape. It is not recommended for use on carpets. Keep the boundary strip away from objects that emit excessive heat.

INSTALLATION INSTRUCTIONS

1. Remove Protective Covers and Film
   Before using robot, remove the protective covers and film on the robot and charging dock.
   
2. Set-Up the Charging Dock
   Position the charging dock on a level surface against the wall in a location that can be easily accessed by the robot. Be sure to remove all objects that are closer than 5ft (1.5m) from the front and 3ft (1m) from either side of the dock.
   
   NOTE: It's recommended to add a piece of double sided tape to the bottom of the dock to keep it from sliding.
3. Connect the Charging Adapter
   Plug the charging adapter into a wall outlet and plug the connector into the socket on the side of the charging dock. When the charging dock connects to a power supply, the LED indicator on the charging dock will flash. The charging dock must be plugged in at all times for the robot to find the dock.
   
4. Install Side Brushes
   The robot comes with two side brushes that need to be installed on the bottom of the vacuum. Each side brush is installed on a specific side of the robot and indicated with an L or R. Match up the letter on the side brush with the letter on the back of the robot. To install, simply push side brush onto the square peg until a "snap" can be heard.
   
   
5. Charge the Robot
   The robot has a pre-installed rechargeable battery, which must be charged before using. There are 3 options for charging, which include manually placing robot on the charging dock, pressing the button on the robot, or using the APP.

Option 1 – Manually Connect Robot to Charging Dock
Align the charging pins on the bottom of the robot with the charging pins on the dock. When the robot is successfully connected to the charging dock, an audible tone will activate. The docking indicator light on the robot will flash to indicate the robot is charging. Once charging is completed, the indicator light will illuminate steadily. Charging time is approximately 3.5 hours.

When manually charging the robot, keep the robot 3/8 in. (1cm) away from the back of the charging dock. Make sure the charging pins of the robot are well connected to the charging pins of the charging dock. Ensure that there is nothing obstructing the connections, which may prevent charging.

In order to ensure the battery life of the robot, do not remove the charging adapter before the robot is fully charged.

Option 2 – Press the Button on the Robot
Press on the robot to return the robot to the charging dock. During the cleaning process, the robot can sense when battery power is low and automatically converts to recharging mode to start its return to the charging dock.

Use only original adapter for charging to avoid damages to vacuum cleaner.

To optimize the battery longevity, charge the vacuum cleaner for at least 3.5 hours before using for the first time. Never charge the batteries in temperatures above 104°F (40°C) or below 39.2°F (4°C). It is normal for the charger to become warm when charging. It is recommended to store the robot between 32°F (0°C) and 104°F (40°C).

NOTE: To preserve the battery's longevity, recharge at least once every 3 months.

Option 3 – Use App to Charge the Robot
Tap "Return Home" on the App to return the robot to the charging dock.

App Set-Up

1. Download the App and Register Your Robot Vacuum
   There are 2 options to download the App.
   

Option 1 – Download the App from App Store
Download the Kenmore app on your iPhone^™ or Android^™. Search 'Kenmore Smart Robot Vacuum' in the app store and follow the on screen prompts to register an account. Refer to the phone figure on the next page.

Option 2 – Scan the QR Code to Download App
Scan the QR code below and tap "Download" on the following interface. Register your account and connect the robot to Wi-Fi as instructed below.

2. Connect Your Robot to Wi-Fi
   Confirm your smartphone is connected to the Wi-Fi network before attempting to connect the app to the robot.
   NOTE: The Kenmore robot supports 2.4GHz Wi-Fi networks and is compatible with Apple iOS9 and above and Android 5 and above.

1. Launch the Kenmore app on your smartphone. You will see the screen shown below.
   

2. Click on 'Register'.
3. Read the Privacy Policy and select 'Agree'.
4. Enter your email address and click 'Get Verification Code'.
5. Exit the app and check your email inbox for a verification code. Enter the code directly in the app.
6. Set your password and select 'Done'.
7. Select "Add Device" and tap "Kenmore 31510" on the following app interface.
8. Press on the robot to turn on the robot.
   NOTE: The robot will automatically turn on once connected to charging dock.
9. Press and hold the button on the robot for 3 seconds. An audible tone will sound and the Wi-Fi indicator light will flash green.
10. Select "Next" button at the bottom of the app page.
11. Select your Wi-Fi network and enter the corresponding password of the Wi-Fi network. Select "Confirm" to continue.
12. When the robot is successfully connected to the Wi-Fi network, an audible tone will activate and the WiFi indicator light on the robot will illuminate steadily. Select "Done".

How-To Distinguish Between 2.4 GHz and 5 GHz Networks
Newer routers can have a dual-band router with both 2.4 GHz and 5 GHz bands. Go into your Wi-Fi settings to check and if you see two or more Wi-Fi network names that belong to you, you may have a dualband router. A 2.4 GHz network may have "24G", "2.4" or "24" appended to the end of the network name.

For example:
"Myhomeinternet2.4". Connect to the 2.4 GHz network before setting up your robot.

If you are experiencing trouble connecting your robot to the Wi-Fi, there is a secondary method available. The steps are listed below:

AP Mode

1. Launch the Kenmore app on your smartphone.
2. Click on 'Register'.
3. Read the Privacy Policy and select 'Agree'.
4. Enter your email address and click 'Get Verification Code'.
5. Exit the app and check your email inbox for a verification code. Enter the code directly in the app.
6. Set your password and select 'Done'.
7. Select "Add Device" and tap "Kenmore 31510" on the following app interface.
8. Select "Other Mode" in the top right corner and tap "AP Mode" on the following app interface.
9. Press on the robot to turn on the robot.
   NOTE: The robot will automatically turn on once connected to charging dock.
10. Press and hold the button on the robot for 6 seconds. Two audible tones will sound and the Wi-Fi indicator light will flash green.
11. Select "Next" button at the bottom of the app page.
12. Select your Wi-Fi network and enter the corresponding password of the Wi-Fi network. Select "Confirm" to continue.
13. Select "Go to Connect" to connect your mobile phone to the device's hotspot. Connect your phone to the hotspot "SLKenmore Robot-xxxx" and then go back to the app and continue to add devices.
14. When the robot is successfully connected to the Wi-Fi network, an audible tone will activate and the WiFi indicator light on the robot will illuminate steadily. Select "Done".

SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit the FAQ section within the app for instructions on how to set up Google Assistant and Amazon Alexa with the Kenmore robot.

OPERATING INSTRUCTIONS

Operate robot at room temperature between 39.2°F (4°C) and 104°F (40°C) in order to ensure its safety and normal function. Make sure the dust bin is installed before use.

General Operating Instructions

1. Power On Robot
   Wake up the robot by pressing and holding button until a beep can be heard. The Quick Start Power Button will illuminate. To start the robot vacuum, press the button again.
   NOTE: Robot will automatically power on when placed on the charging dock.
2. Pause or Stop A Cleaning Session Press on the robot to pause a cleaning session. If you want the robot to return to the charging dock, press on the robot.
3. Power Off Robot
   Pause the robot and then press and hold button until a beep can be heard.
   NOTE: If the robot stops working for more than ten minutes, it automatically enters the sleep mode (all the lights on the robot will turn off). Press on the robot to wake up robot.
   NOTE: The robot will return to the charging dock automatically when the battery level becomes low or when the robot finishes cleaning.

Select A Cleaning Mode (If Desired)

The robot is capable of operating in 4 different cleaning modes to meet all your cleaning needs. These modes include: Auto, Spot, Edge and Manual. Select a cleaning mode in the app.

Clean Mode
Tap on the robot or "Clean" AUTO on the App to start cleaning in auto cleaning mode. The robot will return to the charging dock once finished.

The robot has the ability to adjust the suction power level across 3 suction modes: Eco Mode, Normal Mode, and High Mode. Within the app, select the strength setting button to adjust the suction power.

Eco Mode is ideal for hard floors or quiet operation.
Normal Mode is ideal for various floor types.
High Mode is ideal for cleaning thicker carpets and hard-to-sweep messes.

Spot Cleaning Mode
Tap "Spot Cleaning" on the App to start cleaning in Spot Cleaning Mode.
Spot cleaning is designed to clean a specific area with a spiral movement in a radius of 3ft (1m) and should be used to clean a concentrated area of dust or debris.

Edge Cleaning Mode
Tap "Edge Cleaning" on the App to start cleaning in Edge Cleaning Mode. This intelligent robot automatically reduces its moving speed once it detects a wall and then cleans along the wall to ensure the edge is cleaned thoroughly. The robot will return to the charging dock once finished.

Manual Cleaning
You can direct the robot to clean a particular area by using the directional buttons within the App. Select , and then use the directional arrows to adjust the cleaning path of the robot as necessary.

Return Home

Select "Return Home" on the App to return the robot to the charging dock. The robot will automatically return to the dock when battery power level is low.

Schedule A Cleaning Session

You can schedule the robot to start cleaning at a specified time.

NOTE: The robot will automatically turn on once you connect the robot to the charging dock.

1. Select the "Schedule" within the App and then tap on the top right corner of the app interface to add schedule.
2. Set your desired hour and minute. Press "Save".
3. Select the "Repeat" field to set the weekdays to cycle the cleaning if necessary.

VACUUM MAINTENANCE AND CARE

Regular Maintenance

For optimal performance, follow the instructions below to clean and maintain the robot. Reference the table below as a guide for how often you should be cleaning and replacing parts of your robot.

NOTE: The cleaning and/or replacement frequency will depend on your usage of the robot.

Emptying the Dust Bin and Cleaning Filters

Do not use the robot when the dust bin is full.

1. Press the Dust Bin Release Button and slide out the dust bin from robot.
   
   
2. Holding the dust bin upright, snap the back panel open and empty contents into receptacle. To re-install, snap panel back into dust bin.
   
   
3. Open the filter cover and take out the filter and filter basket.
   
   
4. Clean the dust bin and filters with the included cleaning tool.

NOTE: Do not wash the filter. Use the included cleaning tool to remove debris from filter.

5. Your filter basket is washable. Clean with water only and leave to air dry before re-installing in robot.
   
   
6. With the filter removed, close filter door and clean out dust bin with a dry dishcloth. Do not allow water into the vent.
   
   NOTE: Do not wash the dust bin.
   

7. Dry the dust bin and filter basket completely before replacing into dust bin. Keep the inside of the robot dry to ensure the life of the vacuum.
   
   
8. Re-install the filter into the filter basket and place into dust bin.
   
   Make sure that the filter basket and dust bin are dry before replacing into the robot.
   
9. Close the dust bin door and slide the dust bin into the robot.

Cleaning the Brushroll

1. Press the two release tabs to unlock the brushroll cover.
   
   
2. Lift the brushroll to remove.
   
3. Clean the brushroll with the provided cleaning tool. Make sure that you remove any hair wrapped around the edges of the brushroll.
   
4. Reinstall the brushroll by inserting the fixed protruding end first and then clicking into place.
   

5. Align cover into place on the robot and then press down until you hear a 'click' indicating the cover is securely installed.
   

Cleaning and Replacing the Side Brushes

1. Remove the side brushes by pulling upwards.
   
   
2. Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
3. Use a cloth dampened with warm water to remove dust from the brushes.
   NOTE: Only use the side brushes when completely dry.
4. Re-install the side brushes according to the left (L) and right (R) markings. Press the side brushes down until they secure into place.
   

Cleaning the Sensors and Charging Pins

To maintain the best performance, clean the anti-drop sensors and charging pins regularly.
Dust off the anti-drop sensors and charging contact pins using a cloth or the provided cleaning brush.

Use dry dishcloth for cleaning, and do not use wet dishcloth to prevent damage caused by water

1. Clean the charging dock pins.
   

2. Clean the three anti-drop sensors and drive wheels.
   
   
3. Hair and dust can become tangled in the front swivel wheel. Pull out the swivel wheel to remove it from the unit and clean.
   

NOTE: Reinstall the wheel onto the robot after cleaning and ensure it is fully and securely locked into place.

TROUBLESHOOTING

Should you have any problem(s) with your robot vacuum cleaner, review the table below for solutions to minor performance issues. If the issues cannot be solved, first try to turn off the robot vacuum cleaner and restart.

Error Tones

NOTE: When the robot requires assistance, both docking indicator light and quick start power button flash red, and you will hear beeps.

Flashing Red Docking Indicator and Power Button

Solid Yellow Docking Indicator Light

For further questions, please call our support team at 1-877-531-7321.
To order a replacement part, call 1-844-202-9924.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS ROBOT VACUUM CLEANER.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this Use & Care Guide. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call 1-877-5317321 for assistance.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle charger, including charger plug, and charger terminals with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust bin.
• Turn off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Use only the charging dock specially equipped by the manufacturer.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use the appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
• It is recommended to operate appliance at room temperature between 39.2°F (4°C) and 104°F (40°C).
• It is recommended to store the appliance between 32°F (0°C) and 104°F (40°C).
• It is recommended to apply the boundary strips to block off areas on top stair where the appliance may fall.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the appliance in a room where an infant or child is sleeping.
• Do not operate the appliance in an area where there are lit candles, fragile objects or a working heater on the floor to be cleaned. The appliance may accidentally hit or bump into the heat resources resulting in fire or risk of injury.
• Do not allow children to sit on the appliance.

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

SAVE THESE INSTRUCTIONS
Household use only.

KENMORE VACUUM CLEANER WARRANTY

For warranty coverage details to obtain free replacement, visit the web page: www.kenmore.com/warranty
Direct all claims for warranty service to: Cleva North America, Inc., 1-877-531-7321
Cleva North America, Inc., Greenville SC 29607

Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F

Documents / Resources

References

• ‎App Store 上的“Robot Vac”
• Google Play
• Warranty Information | Kenmore

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Download Kenmore 31510 - Robot Vacuum Cleaner Manual