Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial setup...
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Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-18 3 2020-12-28 ˜˜ 5:56:15...
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Safety information 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
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Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.
Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
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Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
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Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
Safety information Do not use water from water cooling/heating devices. • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the appliance, discolouration, rust, or bad odours.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com English 13...
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Auto dispenser 02 Release lever...
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* The design of the drawer and/or the lever differs with the model. Spanner Bolt caps Hose guide Cold water hose Hot water hose Accessories (not supplied) • Stacking kit SKK-DF (WW7*T4*****, WW**T4*****, WW**T5*****, WW8*T6*****, WW8*T7*****, WW9*T6*****, WW9*T7***** Models only) SK-DH (WW1*T******, WW8GT6*****, WW8*T6*6***, WW8*T7*6***, WW**T8*****, WW**T9*****, WW9*T6*6*** Models only) Staking kit is required to stack a dryer on a washing machine.
Drain • Improperly connected grounding conductors Samsung recommends a standpipe 60-90 cm may cause electric shock. high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
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Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces 25 mm do not resist vibration well and may cause the Rear...
Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
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1. Locate the shipping bolts (marked with circle in the figure) on the rear side of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. 2. Using the supplied spanner, loosen all the shipping bolts by turning them anticlockwise.
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Installation 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). English Untitled-18 20 2020-12-28 ˜˜ 5:56:18...
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STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord.
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If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
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CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
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Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
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Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine. English 25 Untitled-18 25 2020-12-28 ˜˜...
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Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
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In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.
Before you start Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Initial setup will not repeat after you’ve finalized it. In order to finalize the initial setup, you must run a wash cycle at least once.
Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
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Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 39. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
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Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
Before you start Detergent drawer guidelines The automatic dispenser models provide a three-compartment dispenser: two compartments for auto- dispensing and another part for manual input. With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A.
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CAUTION • Do not operate the washing machine with the compartments not placed in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
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Before you start 1. Pull the detergent drawer to open. 2. Turn the auto detergent compartment cover (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the auto detergent compartment (B). After you finish, put the cover back and turn it clockwise to close.
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CAUTION • Do not apply detergent/softener to the drawer without the detergent/softener compartment. If you do, clean the drawer and then reinsert both compartments. • Use only liquid detergent/softener with the detergent/softener compartments. Do not use powdered detergent. • Make sure both detergent/softener compartments are inserted completely. If they are not, the washing machine may not start operating or fail to dispense washing agents.
Operations Control panel Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off. • The washing machine automatically turns off when the cycle completes. 01 Power CAUTION Do not tap...
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Tap to activate or deactivate the Smart Control function. Tap and hold to enter pairing mode to connect to the SmartThings app. 10 Smart Control • When the Smart Control function is activated, you can control your washing machine remotely using the SmartThings app on your smartphone or tablet (Android or iOS).
Operations Operating a cycle 1. Tap turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information on Cycle overview, see page 39. 3. Tap , or to change the default cycle settings. 4.
Cycle overview Max load (kg) Cycle Description 9 / 8 / 12.0 kg 7 kg • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load.
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Operations Max load (kg) Cycle Description 9 / 8 / 12.0 kg 7 kg • For bed spreads, bed sheets, bedding covers, etc. Bedding • For best results, wash only 1 type of bedding. • For outdoor clothes, skiwear, and sportswear that Outdoor are made of functional materials such as spandex, stretch, and micro-fibre.
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Max load (kg) Cycle Description 9 / 8 / 12.0 kg 7 kg • Cleans the drum by removing dirt and bacteria from • Perform once every 40 washes with no detergent or Drum Clean bleach applied. Notification message appears after (WW**T5***** model every 40 washes.
Operations Additional functions Using Additional Functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap •...
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Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap 3. Turn the Navigation dial to select Bubble Soak, and then tap Bubble Soak is available with and adds up to 30 minutes to these cycles: Cotton, Synthetics, Bedding, and Super Speed.
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Operations Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap Water Hardness Set the water hardness according to your region.
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Operations Alarm You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the melody of cycle completion, and the power-off beep does not sound. However, the other sounds stay active.
Language You can change the system language. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Language, and then tap 3. Turn the Navigation dial to select the desired language, and then tap Factory Reset You can reset the washing machine.
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Operations CAUTION • Do not open the AddWash door if suds have formed inside the drum that rise above the level of the AddWash door. • Do not attempt to open the AddWash door while the machine is operating without first tapping and holding .
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• Check your router if you experience any Internet connection problem after connecting your washing machine with the SmartThings app. • If the Wi-Fi is off, tap and hold for 3 seconds to enter the System functions menu, and select Wi-Fi to turn it on.
You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum clean+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. 3.
Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. AddWash door (applicable models only) 1. Open the AddWash door. 2. Use a wet cloth to clean the AddWash door. Do not use cleaning agents.
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Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine.
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Maintenance Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
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Detergent drawer 1. While holding down the release lever on the inner of the drawer, pull the detergent drawer to remove. 2. Open the cover and clean inside the auto detergent/ softener compartments with water. Wipe the water and close the covers when you finish cleaning them.
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Maintenance 4. Insert the detergent drawer back into the washing machine. NOTE Make sure the drawer recess is completely dry before inserting the detergent drawer. CAUTION Do not spray water into the detergent drawer recess. It may cause electric shock or fire. English Untitled-18 58 2020-12-28 ˜˜...
Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
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Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
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Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
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Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. Leaks water. • Avoid overloading. •...
Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. •...
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Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
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The AddWash door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-18 66...
Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.
Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean.
Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW12T****** WW9*T****** A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 650 mm 550 mm 733 mm 635 mm 1170 mm 1072 mm...
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Specifications Type Front loading washing machine Model name WW8*T****** WW7*T****** A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 550 mm 635 mm 1072 mm Water pressure 50-800 kPa 67.0 kg (WW**T*8****, WW**T*5****, Net weight WW**T*4****) 65.0 kg (WW**T*3****, WW**T*0****) Washing and Maximum load capacity 8.0 kg...