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Samsung WW11B Series Service Manual
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Samsung WW11B Series Service Manual

Washing machine drum type
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SERVICE
WASHING MACHINE (DRUM)
WW5000B
WW7000B
WASHING MACHINE
DRUM TYPE
Basic Model : WW90T6 (WW6000T PROJECT)
New Model : WW11B*(WW5/7/9000B PROJECT)
WW9000B
Manual
CONTENTS
1. Safety Instructions
2. Features and Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
6. Wiring Diagram
7. Reference

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Summary of Contents for Samsung WW11B Series

  • Page 1 WASHING MACHINE DRUM TYPE Basic Model : WW90T6 (WW6000T PROJECT) New Model : WW11B*(WW5/7/9000B PROJECT) SERVICE Manual WASHING MACHINE (DRUM) CONTENTS 1. Safety Instructions 2. Features and Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagram WW5000B 6. Wiring Diagram 7. Reference WW7000B WW9000B...
  • Page 2 MODEL CODE WW11B*A***** WW11B*5***** WW11B*7***** WW11B*9***** WW11BBA049AB WW11BB504ATW WW11BB704DGE WW11BB904AGE WW11BBA046AE WW11BB504CAW WW11BB704AGE WW11BB904CGH WW11B1A046AE WW11BB534DAB WW11BB744DGB WW11BB944DGB WW11BB534CAE WW11BB744AGB WW11BB944AGB WW11B1534DAB WW11B1744CGE WW11BB944AGM WW11B1504CAW WW11B1704CGW WW11B1944DGB WW11B1744DGB...

  • Page 3: Table Of Contents

    CONTENTS 1. Safety instructions ............. . . 1 1-1.

  • Page 4: Safety Instructions

    Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
  • Page 5 This Document can not be used without Samsung’s authorization. WARNING WHILE SERVICING • Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded. 4 If faulty, replace it immediately. Failing to do so may result in electric shock or fire.
  • Page 6 This Document can not be used without Samsung’s authorization. CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. 4 This may result in electric shock or fire, and may shorten the product lifetime.

  • Page 7: Features And Specifications _ 4

    This Document can not be used without Samsung’s authorization. 2-1. SPECIFICATIONS Type Front loading washing mashine Model name WW11B******* A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 600 mm D (Depth+Door Frame thickness) 630 mm 1080 mm...

  • Page 8: Comparing Specifications With Existing Models

    This Document can not be used without Samsung’s authorization. 2-2. COMPARING SPECIFICATIONS WITH EXISTING MODELS Project WW9400B WW9000B WW7400B WW7000B WW5300B WW5000B WW5000B WW5000T capacity Drum 71.5 71.5 71.5 71.5 71.5 71.5 71.5 71.5 Volume(ℓ) 1400 1400 1400 1400 1400...

  • Page 9: Options Specifications

    This Document can not be used without Samsung’s authorization. 2-3. OPTIONS SPECIFICATIONS Unit Part Code Figure Description To remove the shipping bolts Bolt Spanner DC60-40146A To adjust the leveling leg DC97-17845A (Cold) Cold only 1, Assy Hose Water To setup water supply.

  • Page 10: Disassembly And Reassembly

    This Document can not be used without Samsung’s authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Heater(1),Tub(12), Fixer screw(5), Motor(2), 10mm Balance(9) Shock Absorber (2 holes each in left/right), Box driver 13mm Damper(2), Damper(friction 2)

  • Page 11: Standard Disassembly Drawings

    This Document can not be used without Samsung’s authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product.  Disassembly...
  • Page 12 This Document can not be used without Samsung’s authorization.  Reassembly Part Figure Description 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Make sure to fit the rail when reassembling the Assy drawer.
  • Page 13 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description 1. Pull to open the Drawer by hand. 2. While holding down the release lever inside the drawer (red box) , slide open the drawer. Assy Drawer (Auto Dispense) 3.
  • Page 14 This Document can not be used without Samsung’s authorization.  Reassembly Part Figure Description 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Assemble the Cover Drawer by hand. Assy Drawer (Auto Dispense) 3.
  • Page 15 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description - Before you start, disassemble Assy Cover Top, Assy Drawer. 1. Remove cover screw and then 1 screws holding the Panel control using (+) screw driver.
  • Page 16 This Document can not be used without Samsung’s authorization. Part Figure Description 4. Connect the terminal by hand. Take a look at the hook and put it in the right place. Be careful not to break the hook. Make sure the Wire harness are not getting stuck in other parts.
  • Page 17 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description - Before you start, disassemble Assy Cover Top, Assy Drawer. 1. Remove cover screw and then 1 screws holding the Panel control using (+) screw driver.
  • Page 18 This Document can not be used without Samsung’s authorization. Part Figure Description 5. Attach the Assy Cover Panel to the front and slide about 10mm to the right. Assy Panel Control (LED) 6. Fit the cover screw to the red braille mark, fix the top to the hook, and fix one screw to the panel control using a (+) driver.
  • Page 19 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. 1. Remove 4 screws to disassemble frame plate- up using (+) screw driver. Assy Housing-Drawer 2. Remove the Band-ring. (2ea) Be careful not to break the hose.
  • Page 20 This Document can not be used without Samsung’s authorization. Part Figure Description 3. Separate the water valve hose with long nose plier. Assy Housing-Drawer 4. Separate Housing Drawer low by pressing the hooks on both sides by hand. To fully separate, disassemble Water Valve.
  • Page 21 This Document can not be used without Samsung’s authorization. Part Figure Description 1. Disassemble the 5screws holding the pump with (+) screw driver. To fully separate, disassemble Water Valve. Assy Housing Drawer (Auto Dispense) 2. Separate Housing Drawer low by pressing the hooks on both sides by hand.
  • Page 22 This Document can not be used without Samsung’s authorization. Part Figure Description 1. Assemble the Housing Drawer low by pressing the hooks on both sides by hand. Assy Housing Drawer (Auto Dispense) 2. Assemble the 5 screws holding the pump with (+) screw driver.
  • Page 23 This Document can not be used without Samsung’s authorization.  Reassembly Part Figure Description 1. Assemble the Housing Drawer low by pressing the hooks on both sides by hand. Be careful not to break the hose. Assy Housing-Drawer 2. Assemble the water valve hose with long nose plier.
  • Page 24 This Document can not be used without Samsung’s authorization. Part Figure Description 3. Assemble the Band rings. (2ea) Make sure to insert the hoses and assemble the clamp, band rings correctly. There’re risks of leakage or poor performance when it’s misassembled.
  • Page 25 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. Be careful not to tear up the diaphragm. 1. Using long nose pliers, pick up one of the rings on Wire-Diaphragm which connect the spring and the wire ends.
  • Page 26 This Document can not be used without Samsung’s authorization. Part Figure Description 5. Remove cover filter by hand. 6. Press the hook to remove Guide cover filter using (-) screw driver. Be careful not to break the hook. 7. Pull the Guide filter towards you.
  • Page 27 This Document can not be used without Samsung’s authorization.  Disassembly Part Figure Description 1. Remove 2 screws holding the Assy door. Assy Door Remove the door by slightly lifting the door.  Reassembly Part Figure Description 1. Assemble the door with Frame Front by fitting...

  • Page 28: Troubleshooting

    This Document can not be used without Samsung’s authorization. 4. TROUBLESHOOTING 4-1. INFORMATION CODE ► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes are shown until the status has cleared.
  • Page 29 This Document can not be used without Samsung’s authorization. Information Information Type Causes Corrective Actions Code - The signals between the sub and main PBAs are not sensed because of a communications error. • Main PCB and Sub PCB Signal - Check the connector connections between the sub Detection fault.
  • Page 30 This Document can not be used without Samsung’s authorization. Information Information Type Causes Corrective Actions Code - Heater engagement fault. (out of place) - The air hose is out of place and water leakage occurs during the spin cycle. - The tub back at the safety bolts fixing part is broken.
  • Page 31 This Document can not be used without Samsung’s authorization. Information Information Type Causes Corrective Actions Code • Check the power supply, polarity and voltage. • Select a hot wash or dry cycle (wd only), measure the voltage supplied during heating. (A error - Power condition fault.

  • Page 32: Problem Check Point

    This Document can not be used without Samsung’s authorization. 4-2. PROBLEM CHECK POINT PROBLEM SOLUTION • Make sure the washing machine is plugged in. • Make sure the door is properly closed. The washing machine won’t start. • Make sure the water tap is open.

  • Page 33: Wiring Diagram

    5. WIRING DIAGRAM 5-1. WIRING DIAGRAM (SIMPLE) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW 30 _ Wiring Diagram...

  • Page 34: Wiring Diagram (Led)

    5-2. WIRING DIAGRAM (LED) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW Wiring Diagram _ 31...

  • Page 35: Reference

    This Document can not be used without Samsung’s authorization. 6. REFERENCE 6-1. WW5/7/9000B PROJECT NAME Digit Line- RPM/ Category TYPE Capacity Year 제품특징 Grade Feature Door Body Region Motor W W 9 0 T Code TYPE Capacity Year 제품특징 Grade...

  • Page 36: Terminology

    This Document can not be used without Samsung’s authorization. 6-2. TERMINOLOGY The pump that drains the water from the washing machine generated while the washing 1. Drain Pump machine is running The heater is located on the tub inside the washing machine. It heats the water to increase 2.
  • Page 37 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © 2022 Samsung Electronics Co.,Ltd. All rights This Service Manual is a property of Samsung Electronics Co.,Ltd. reserved. Any unauthorized use of Manual can be punished under applicable Printed in Korea International and/or domestic law.

This manual is also suitable for:

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