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Dell E2724HS User Manual
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Dell E2724HS User Manual

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Dell E2724HS Monitor
User's Guide
Monitor Model: E2724HS
Regulatory Model: E2724HSc

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Summary of Contents for Dell E2724HS

  • Page 1 Dell E2724HS Monitor User’s Guide Monitor Model: E2724HS Regulatory Model: E2724HSc...
  • Page 2 Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2023 – 02 Rev.

  • Page 3: Table Of Contents

    Contents Safety instructions......6 About your monitor ......7 Package contents .
  • Page 4 Connecting the stand ....25 Connecting your monitor ....26 Connecting the VGA/HDMI/DP Cable (purchased separately) .
  • Page 5 FCC notices (U.S. Only) and other regulatory information 63 Contact Dell ......63 EU product database for energy label and product information sheet .

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. Before using the monitor, read the safety information that is shipped with your monitor and also printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8 HDMI 1.4 cable VGA cable (Only Japan region) • Quick Setup Guide E2724HS • Safety, Environmental and Regulatory Information HDMI www.dell.com/support/E2724HS 2023-02 Dell P/N: XNW64 Rev. A00 © 2023 Dell Inc. or its subsidiaries. F41G78S1700-* │ About your monitor...

  • Page 9: Product Features

    Product features The Dell E2724HS monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include: • 68.60 cm (27.0 in.) viewable area display (measured diagonally). • Wide viewing angles of 178 degrees in vertical and horizontal directions.

  • Page 10: Identifying Parts And Controls

    Identifying parts and controls Front view Control buttons Label Description Function buttons To access the on-screen display (OSD) menu. (For more information, see Using the control buttons) Power On/Off button To turn the monitor on or off. (with LED indicator) Solid white light indicates that the monitor is turned on and functioning normally.

  • Page 11: Back View

    Lists the regulatory approvals. Refer Barcode, serial number and to this label if you need to contact Service Tag label) Dell for technical support.The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 12: Side View

    Side view Bottom view Bottom view without monitor stand Label Description Security-lock slot Secure your monitor using a security lock (based on Kensington (purchased separately) to prevent unauthorized Security Slot) movement of your monitor. Power port Connect the power cable HDMI port Connect your computer with HDMI cable.

  • Page 13: Monitor Specifications

    Monitor specifications Model E2724HS Screen type Active matrix-TFT LCD Panel type Vertical Alignment Viewable image Diagonal 685.99 mm (27.01 in.) Horizontal, Active Area 597.89 mm (23.54 in.) Vertical, Active Area 336.31 mm (13.24 in) Area 2010.77cm (311.67 in. Native resolution and 1920 x 1080 at 60Hz(HDMI 1.4/DP 1.2/VGA)

  • Page 14: Speaker Specifications

    20.47 mm Adjustability Tilt -5° to 21° Swivel (Lazy Susan) -173° to 173° Height Adjust 130+/-5 mm Dell display manager compatibility Security Security-lock slot (cable lock optional purchase) Built-in Speakers 2 x 1 W sound output Speaker specifications Speaker rated power...

  • Page 15: Preset Display Modes

    Preset display modes VGA / DP / HDMI Preset display modes Horizontal Vertical Sync Polarity Pixel Clock Display Mode Frequency Frequency (Horizontal / (MHz) (kHz) (Hz) Vertical) VESA,640 x 480 37.50 75.00 31.50 VESA,640 x 480 31.47 59.94 25.17 IBM,720 x 400 31.47 70.08 28.32...
  • Page 16 Electrical specifications Model E2724HS Video input signals HDMI 1.4, 600mV for each differential line,100 ohm input impedance per differential pair Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance DP 1.2, 600 mV for each differential line, 100 ohm...
  • Page 17 This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit. About your monitor │...

  • Page 18: Physical Characteristics

    Physical characteristics Model E2724HS Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, DP, 20 pins (cable not included) • Analog: detachable, D-Sub, 15 pins Dimensions (with stand) Height(Extended) 535.19 mm (21.07 in.) Height(Compressed) 405.19 mm (15.95 in.) Width 613.00 mm (24.13 in.)

  • Page 19: Environmental Characteristics

    Environmental characteristics Model E2724HS Compliant Standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by Country. See www.epeat.net for registration status by country. • RoHS-compliant • TCO Certified & TCO Certified Edge • BFR/PVC reduced (The circuit boards are made from BFR/PVC-free laminates) •...

  • Page 20: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines.
  • Page 21 • Ensure that the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor. • Adjust the tilt of the monitor, its contrast, and brightness settings. • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen.

  • Page 22: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, observe the following guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 23: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, clean- ing, or handling your monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.
  • Page 24 Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white powder when you unpack your monitor, wipe it off with a cloth.

  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand.

  • Page 26: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the monitor at the same time. It is recommend to route the cables through the cable-management clip before you connect them to the monitor.

  • Page 27: Organizing Cables

    Organizing cables Use cable management clip on stand assembly to route the cables connected to your monitor. 4. Turn on the Monitor. About your monitor │...

  • Page 28: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable only for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand.

  • Page 29: To Remove The Vesa Cover

    To remove the VESA cover Press the dimple on the VESA cover to release it from the back of the display. About your monitor │...

  • Page 30: Wall Mounting (Optional)

    IS 13252 (Part 1)/ RoHS 신청인:DELL INC. IEC 60950-1 제조자:L&T Display Technology(Fujian)Ltd.(for Korea) 080-854-0066 R-41082465 F40GXXXXXXXXXX--XX www.bis.gov.in DELL E2724HS 液晶显示器 型号: E2724HS 输入电源: 100-240V 50/60Hz,1.5A 中国制造 Date of Mfg/生产日期/生產日期: December. 2020 SVC Tag: S/N: CN-012345- 1234567 TV100-96N-001V Express Service -A00 Code:...

  • Page 31: Operating Your Monitor

    Operating your monitor Turning on the monitor Press the button to turn on the monitor. Operating your monitor │...

  • Page 32: Using The Control Buttons

    Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. Control buttons The following table describes the control buttons: Control Buttons Description Use this button to choose from a list of preset modes.

  • Page 33: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Dell 27 Monitor Language rightness / Contrast Auto Adjust...

  • Page 34: Use The Front-Panel Control Button To Lock The Button(S)

    Use the front-panel control button to lock the button(s). 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 27 Monitor Select option: 2. Select one of the following options: Control Buttons Description Select this option to lock OSD menu function.

  • Page 35: To Unlock The Button(S)

    Built-in diagnostics button (button 4) for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Dell 27 Monitor Dell 27 Monitor Dell 27 Monitor Select Option: Select Option:...

  • Page 36: Osd Controls

    OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. Control Buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.

  • Page 37: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. Dell 27 Monitor rightness / Contrast Auto Adjust Input S ource...
  • Page 38 Icon Menu and Description Submenus Brightness/ Use this option to control the brightness or contrast set- Contrast tings. Dell 27 Monitor rightness / Contrast Auto Adjust Input S ource Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
  • Page 39 Icon Menu and Description Submenus Auto Adjust Use this option to activate automatic setup and adjust menu. Dell 27 Monitor rightness / Contrast Auto Adjust Press to adjust the screen automatically Input Source Color Display Audio Menu Personalize Others The following dialog appears on a black screen as the...
  • Page 40 Submenus Input Source Use the Input source menu to select between the differ- ent video signals that may be connected to your monitor. One VGA, one HDMI and one DP. Dell 27 Monitor rightness / Contrast Auto Adjust HDMI Input Source...
  • Page 41 Icon Menu and Description Submenus Color Use Color to adjust the color setting mode. Dell 27 Monitor rightness / Contrast Present Modes > Standard Auto Adjust Input Color Format > RGB Reset Color Input Source Color Display Audio Menu Personalize...
  • Page 42 • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Preset Dell 27 Monitor Modes rightness / Contrast Preset Modes Standard Input Color Format...
  • Page 43 • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr/YPbPr: Select this option if your media player supports only YCbCr/YPbPr output. Dell 27 Monitor rightness / Contrast Preset Modes Auto Adjust...
  • Page 44 Phase (fine), again. Response Allow you to select between Normal (8 ms), Fast(5 ms). Time Reset Select this option to restore default display settings. Display Audio Dell 27 Monitor rightness / Contrast Volume > 50 Auto Adjust Speaker > On Reset Audio...
  • Page 45 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time, the menu remains on screen and so on. Dell 27 Monitor rightness / Contrast Language English Auto Adjust...
  • Page 46 Icon Menu and Description Submenus Lock Controls user access to adjustments. The buttons are locked. Dell 27 Monitor Language rightness / Contrast Auto Adjust Transparency Timer Input Source Lock Menu Buttons Color Power Button Reset Menu Display Menu + Power buttons...
  • Page 47 Icon Menu and Description Submenus Personalize Dell 27 Monitor rightness / Contrast Shorout Key 1 Preset Modes Auto Adjust Shorout Key 2 Brightness/Contrast Input Source Power Button LED Auto Adjust Reset Personalization Input Source Color Display Aspect Ratio Audio Volume...
  • Page 48 ® Menu Personalize Others Display Info Press to display the information about the display. Dell 27 Monitor rightness / Contrast Display Info Model: Dell E2724HS Auto Adjust DDC/CI Input Source: VGA Input Source Current: 1920x1080, 60Hz LCD Conditioning Color Service Tag...
  • Page 49 Helps to reduce minor cases of image retention. Depend- tioning ing on the degree of image retention, the program may take some time to run. To start LCD conditioning, select Dell 27 Monitor rightness / Contrast Display Info Auto Adjust...
  • Page 50 OSD warning messages Before the DDC/CI function is disabled, the following message is displayed. Dell 27 Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? E2724HS When the monitor enters Standby Mode, the following message appears.
  • Page 51 If VGA or HDMI or DP cable is not connected, a foating dialog box as shown below appears. The monitor will enter Standby Mode after 4 minutes if left at this state. Dell P2418HZ Dell 27 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes.

  • Page 52: Setting The Maximum Resolution

    1. Select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. If you have more than one monitor connected, ensure that you select E2724HS. 4. Click the Screen Resolution dropdown list and select 1920 x 1080.

  • Page 53: Using The Tilt, Swivel, And Height Adjustment

    Using the tilt, swivel, and height adjustment Tilt, swivel You can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. -5° 21° -173° 173° NOTE: When square indicator on Lazy Susan is aligned with the arrow, it indicates that the Lazy Susan is at the initial zero position (0°).

  • Page 54: Height Adjustment

    Height adjustment You can adjust the monitor height for the most comfortable viewing angle. 130+/-5 mm │ Operating your monitor...

  • Page 55: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell P2418HZ Dell 27 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes.
  • Page 56 Dell P2418HZ Dell 27 Monitor No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/E2724HS E2724HS NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged. 4. Turn Off your monitor and reconnect the video cable; then turn on your computer and the monitor.

  • Page 57: Built-In Diagnostics

    2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold the Exit button (button 4) for four seconds to enter the OSD lock/unlock menu. Dell 27 Monitor Select option: Troubleshooting │...
  • Page 58 Dell 27 Monitor Select option: 4. Select the icon to run the built-in diagnostics. 5. Carefully inspect the screen for abnormalities. 6. Press the Up button (button 1) on the back cover again. The color of the screen changes to grey.

  • Page 59: Common Problems

    Missing Pixels • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Troubleshooting...
  • Page 60 Stuck-on Pixels • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Brightness •...
  • Page 61 Common Possible Solutions Symptoms Missing Color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 62: Product-Specific Problems

    Product-specific problems Specific Possible Solutions Symptoms Screen image is too • Check the Aspect Ratio setting in the Display settings small OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the • Turn Off the monitor, unplug the power cord, plug it back, monitor with the and then turn On the monitor.

  • Page 63: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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