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Samsung WW70A6S28AE Service Manual
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Samsung WW70A6S28AE Service Manual

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SERVICE
WASHING MACHINE (DRUM)
WW70A6S28AE
WW70A6S28AN
WASHING MACHINE
DRUM TYPE
The model code is on the next page.
WW70AFS28AE
Manual
REPAIR GUIDE
CONTENTS
1. Safety Instructions
2. Features and Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
6. Reference

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Summary of Contents for Samsung WW70A6S28AE

  • Page 1 WASHING MACHINE DRUM TYPE The model code is on the next page. SERVICE Manual REPAIR GUIDE WASHING MACHINE (DRUM) CONTENTS 1. Safety Instructions 2. Features and Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram WW70A6S28AE 6. Reference WW70A6S28AN WW70AFS28AE...
  • Page 2 MODEL CODE WW70A6***** WW70AF***** WW80A6***** WW80AF***** WW70A6S23AE WW70AFS28AE WW80A6L28BB WW80AFS28AE WW70A6S23AN WW70AFS28AX WW80A6L28BE WW80AFS28AX WW70A6S23AT WW80A6L28BX WW70A6S23AW WW80A6S24AE WW70A6S23AX WW80A6S24AN WW70A6S23PE WW80A6S24AW WW70A6S23PN WW80A6S24AX WW70A6S23TW WW80A6S28AE WW70A6S28AE WW80A6S28AN WW70A6S28AN WW80A6S28AT WW70A6S28AT WW80A6S28AX WW70A6S28AW WW80A6S28TE WW70A6S28AX WW70A6S28TW...

  • Page 3: Table Of Contents

    CONTENTS 1. Safety instructions ............... . . 1 1-1.

  • Page 4: Safety Instructions

    Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
  • Page 5 WARNING WHILE SERVICING • Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded. 4 If faulty, replace it immediately. Failing to do so may result in electric shock or fire. • Completely remove any dust or foreign material from the housing, wiring and connection parts. 4 This will prevent a risk of fire due to tracking and shorts in advance.
  • Page 6 CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. 4 This may result in electric shock or fire, and may shorten the product lifetime. • Do not place any containers with water or any other liquid on the washing machine 4 If the water is spilled, it may result in electric shock or fire.
  • Page 7 CAUTION AFTER SERVICING • Ensure that all components are reassembled correctly and are safe before connecting the appliance to the mains supplies. 4 Ensure all electrical safety tests are carried out, before and after any work is carried out on the appliance. •...

  • Page 8: Features And Specifications

    2. FEATURES AND SPECIFICATIONS 2-1. CONCEPT ■ COMMON FEATURES Features Description • For cotton, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load. COTTON • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C. •...
  • Page 9 Features Description • Featuring a high-temperature wash and extra rinses to help remove the remaining Baby Care detergent effectively. Silent Wash • For reducing operating noise and vibration. Mixed Load • For mixed load consisting of cotton and synthetic. (applicable models only) Cloudy Day •...

  • Page 10: Specifications

    Washing and heating consumption 240V 2400W Spin 220V~ 240V 600W PUMPING Spin revolutions 1200 - please visit Samsung official website to receive most up-to-date information about software and product maintenance. Model WW70A**2***/WW80A**2*** Width (A) 600mm Height-Overall (B) 850mm Depth (C) 450 mm Depth with door open 90° (D) 965 mm Features and Specifications _ 7...

  • Page 11: Comparing Specifications With Existing Models

    2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS Project (PLM) WW6100A WW6100A WW6100A WW6100A Model Name WW80AFS28** WW80A6S28** WW80A6S24** WW70A6S23** Drum Volume (ℓ) Porthole Size (mm) Dooropening angle Region Regulation IEC/ERP IEC/ERP IEC/ERP IEC/ERP Wash capacity 1200 1200 1200 1200 Motor Q BUBBLE ● ●...
  • Page 12 Project (PLM) WW6100A WW6100A WW6100A WW6100A Model Name WW80A6S28** WW70AFS28** WW70A6S28** WW80A6S24** Drum Volume (ℓ) Porthole Size (mm) Dooropening angle Region Europe Europe Regulation NEW EU IEC/ERP IEC/ERP NEW EU Wash capacity 1200 1200 1200 1200 Motor Q BUBBLE ● ● ● SPEC Auto dispense AI wash...

  • Page 13: Options Specifications

    2-4. OPTIONS SPECIFICATIONS Unit Part Code Figure Description To remove the shipping bolts Bolt Spanner DC60-40146A To adjust the leveling leg DC97-17845A (Cold) Cold only 1, Assy Hose Water To setup water supply. Cold+Hot 2(★) DC97-17845B (Hot) Hose Water DC67-00675A To setup water supply.

  • Page 14: Disassembly And Reassembly

    Torque wrench The Tool for assembly of heater and Tub - For information about purchasing parts and tool, please visit http://www.samsung.com/support - For the part code information, please refer the attached file 'Exploded View'. Disassembly and Reassembly _ 11...

  • Page 15: Standard Disassembly Drawings

    3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product.  Disassembly Part Figure Description 1. Remove 2 screws holding the Cover Top at the back of the unit using (+) screw driver.
  • Page 16  Reassembly Part Figure Description 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Make sure to fit the rail when reassembling the Assy drawer. Assy Drawer 3. Put the drawer in the right direction. Disassembly and Reassembly _ 13...
  • Page 17  Disassembly Part Figure Description - Before you start, disassemble Assy Cover Top, Assy Drawer. 1. Remove 2 screws holding the drawer and panel using (+) screw driver. 2. Remove the screws at the top of the ASSY- PANEL CONTROL using (+) screw driver. (3ea) 3.
  • Page 18 Part Figure Description 6. Disassemble the blue part hook first by hand and remove red part hooks by (-) screw driver to remove the PBA for repair / replacement. Assy Panel Control (Simple) FRONT SIDE 7. Disassemble Knob Encoder by removing green hooks using (-) Driver.
  • Page 19  Reassembly Part Figure Description 1. Assemble the red part hooks and blue part hook by hand. The blue part hook will show you the right directionality. Be careful not to break the hook. 2. The direction of the PBA is shown by blue box. Button up the below box as shown by hand.
  • Page 20 Part Figure Description 4. Connect the terminal by hand. Take a look at the hook and put it in the right place. Be careful not to break the hook. Make sure the Wire harness are not getting stuck in other parts. 5.
  • Page 21  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. 1. Remove 4 screws to disassemble frame plate- up using (+) screw driver. 2. Remove the Band-ring. (2ea) Be careful not to break the hose. Assy Housing-Drawer 3.
  • Page 22 Part Figure Description 4. Separate Housing Drawer low by pressing the hooks on both sides by hand. To fully separate, Assy Housing-Drawer disassemble Water Valve. Be careful not to break the hook. Disassembly and Reassembly _ 19...
  • Page 23  Reassembly Part Figure Description 1. Assemble the Housing Drawer low by pressing the hooks on both sides by hand. Be careful not to break the hose. Assy Housing-Drawer 2. Assemble the water valve hose with long nose plier. Be careful not to break the hook. Make sure to insert the hoses and assemble the clamp, band rings correctly.
  • Page 24 Part Figure Description 3. Assemble the Band rings. (2ea) Make sure to insert the hoses and assemble the clamp, band rings correctly. There’re risks of leakage or poor performance when it’s misassembled. Assy Housing-Drawer 4. Remove 4 screws to disassemble frame plate- up using (+) screw driver.
  • Page 25  Disassembly Part Figure Description 1. Separate the Assy Cover Top. 2. Separate the 3 connectors and clamps by hand and remove 3 hoses with long nose pliers. Water Valve 3. Remove 2 screws holding the water supply valve using (+) screw driver. ...
  • Page 26  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control. Be careful not to tear up the diaphragm. 1. Using long nose pliers, pick up one of the rings on Wire-Diaphragm which connect the spring and the wire ends. Then, separate the Wire-Diaphragm from the FRAME-FRONT and Disconnect the Diaphragm.
  • Page 27 Part Figure Description 6. Remove cover filter by hand. 7. Press the hook to remove Guide cover filter using (-) screw driver. Be careful not to break the hook. 8. Pull the Guide filter towards you. Frame Front 9. Lift Frame front up to disassemble. Unfasten 6(Depending on the model, there can be 4 screws) screws that hold the cover back in place Cover-Back...
  • Page 28  Disassembly Part Figure Description Before you start, disassemble Cover-Back. 1. Separate the belt by pulling the belt towards Belt your body and slowly rotate the pulley. Be careful not to get your finger pinched.  Reassembly Part Figure Description 1.
  • Page 29  Disassembly Part Figure Description - Before you start, disassemble the Cover-Back. 1. Disconnect two wire connectors. Leakage Sensor 2. Remove 4 screws at the bottom of set using (+) (Option) screw driver. 3. Remove 2 screws using (+) screw driver. 26 _ Disassembly and Reassembly...
  • Page 30  Disassembly Part Figure Description Separate the Assy Cover Top. 1. Disconnect the wire and hose between the PRESSURE HOSE and the water level sensor for repair / replacement. Water Level Sensor 2. Push the clip of the water level sensor from one side of the frame and pull it out to remove it using long nose pliers.
  • Page 31  Reassembly Part Figure Description 1. Connect the wire and hose between the PRESSURE HOSE and the water level sensor. Water Level Sensor 2. Push the clip of the water level sensor to fit the hole located on the right side of the frame. 3.
  • Page 32  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control and Frame Front. Drain Pump The pump is located in the blue box. Disassembly and Reassembly _ 29...
  • Page 33 Part Figure Description 1. Remove the remaining water through the drainage hose. Place a bowl under the drainage hose to catch any water that may flow out. 2. Remove 2 screws holding the drain pump using (+) screw driver. Drain Pump 3.
  • Page 34  Reassembly Part Figure Description 1. Assemble the pump in the right position as shown in the picture, pull the drainage hose towards you. Be careful not to rip the drainage hose. 2. Assemble 2 screws holding the drain pump using (+) screw driver.
  • Page 35  Disassembly Part Figure Description 1. Remove the 2 screws holding the Door Hinge and separate the door. Door-Lock S/W 2. Remove the 7 screws holding the Holder Glass, separate the Holder Glass and replace the hinge. 32 _ Disassembly and Reassembly...
  • Page 36 Part Figure Description Before you start, disassemble Assy Cover Top and Assy Panel Control. 1. Open the Door. Remove the Wire Diaphragm and remove the Frame Front. 2. Remove 2 screws with (+) screw driver. Door-Lock S/W 3. Remove Cover Door Switch by gently pushing the red box part with (-) screw driver.
  • Page 37  Reassembly Part Figure Description 1. Assemble the terminals. (2ea) Make sure the Wire harness are not getting stuck in other parts. 2. Assemble the Cover Door Switch by gently pushing the red box part with hand. Make sure the Wire harness are not getting stuck in other parts.
  • Page 38  Disassembly Part Figure Description 1. Separate the Cover Back. The Heater is located in the blue box. Heater 2. Separate the Connection Housing (4ea) and Holder. 3. Remove the nut holding the heater and separate the heater using the 10mm box driver. Disassembly and Reassembly _ 35...
  • Page 39  Reassembly Part Figure Description 1. Assemble the heater and using the 10mm box d ssemble the nut holding the heater. Heater 2. Connect the Connection Housing (4ea) and Holder. Make sure the Wire harness are not getting stuck in other parts. 36 _ Disassembly and Reassembly...
  • Page 40  Disassembly Part Figure Description 1. Separate the Cover Back. The Heater is located in the blue box. Thermostats 2. Separate the Connection Housing (1ea) and Holder 3. Remove the thermostat by grabbing a rubber part and pulling it. Disassembly and Reassembly _ 37...
  • Page 41  Reassembly Part Figure Description 1. Assemble the thermostat by pushing it. Thermostats blue green 2. Assemble the terminals as shown in the picture. Make sure the Wire harness are not getting stuck in other parts. Yellow&Red 38 _ Disassembly and Reassembly...
  • Page 42  Disassembly Part Figure Description Before you start, disassemble Assy Cover Top, Assy Panel Control and Frame Front. 1. Disassemble Frame Plate-Up by removing 4 screws using (+) screw driver. Spring & Damper 1. Remove 2 bolts holding damper on both sides using box driver (13mm).
  • Page 43  Reassembly Part Figure Description 1. Assemble 2 bolts with the Tub using 13mm Box driver. 2. Assemble the spring with Tub. Spring & Damper 3. Grab both side of spring and assemble the tub with the frame. 4. Assemble 2 bolts holding damper on both sides using box driver (13mm).

  • Page 44: Troubleshooting

    4. TROUBLESHOOTING 4-1. INFORMATION CODE ► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes are shown until the status has cleared. Information Information Type Causes Corrective Actions Code - The part of the hose where the water level sensor is located is damaged (punctured).
  • Page 45 Information Information Type Causes Corrective Actions Code - The signals between the sub and main PBAs are not sensed because of a communications error. • Main PCB and Sub PCB Signal - Check the connector connections between the sub Detection fault. Communication and main PBAs carefully. → Check for incorrect or •...
  • Page 46 Information Information Type Causes Corrective Actions Code - Heater engagement fault. (out of place) - The air hose is out of place and water leakage occurs during the spin cycle. - The tub back at the safety bolts fixing part is broken. - Water leakage occurs at the front with foaming because of too much detergent.
  • Page 47 Information Information Type Causes Corrective Actions Code • Check the power supply, polarity and voltage. • Select a hot wash or dry cycle (wd only), measure the voltage supplied during heating. (A error - Power condition fault. occurs when under voltage is - This occurs when under or over voltage is supplied.

  • Page 48: Problem Check Point

    4-2. PROBLEM CHECK POINT PROBLEM SOLUTION • Make sure the washing machine is plugged in. • Make sure the door is properly closed. The washing machine won’t start. • Make sure the water tap is open. • Tap Start or Press Start/Pause button again. •...

  • Page 49: Wiring Diagram

    5. WIRING DIAGRAM 5-1. WIRING DIAGRAM ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLACK BLUE GREEN GRAY NATURAL ORANGE PINK SKYBLU SKYBLUE VIOLET WHITE YELLOW 46 _ Wiring Diagram...

  • Page 50: Reference

    6. REFERENCE 6-1. WW6100A PROJECT NAME TYPE Volume Year Design Type FEATURE 1 Function Code Code Year Code Design Code Type Auto Detergent Turbidity Code RPM MOTOR Code 01.Washer WW 2021 Simple Best Slim ● ● 1400 2022 Simple Basic Slim ●...

  • Page 51: Terminology

    6-2. TERMINOLOGY The pump that drains the water from the washing machine generated while the washing 1. Drain Pump machine is running The heater is located on the tub inside the washing machine. It heats the water to increase 2. Heater wash efficiency.
  • Page 52 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © 2022 Samsung Electronics Co.,Ltd. All rights This Service Manual is a property of Samsung Electronics Co.,Ltd. reserved. Any unauthorized use of Manual can be punished under applicable Printed in Korea International and/or domestic law.

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