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Includes HP Software and Hardware Warranties Support Details http://www.hp.com/go/brio English...
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All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard Company. For warranty information, refer to the HP Hardware Warranty and HP Software Warranty. CompuServe™ is a trademark of CompuServe, Inc.
HP Support Details This guide provides information about the type of support you have, what you should do before you call for help, and who you should contact if you need help. The guide also contains your hardware and software warranties.
1 HP Support Details Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support Step 1: Check Your Support Definition The following table indicates whether you are entitled to free support or not. Type of problem Free support period Installing Windows 95 30 days from the...
Be in front of your computer when you call, with your computer running and your manuals easily available. Your Support Details Before registering with HP or calling for support, you must have the following information about your computer: serial number...
1 HP Support Details Hewlett-Packard Telephone Support If you have the HP Brio Center installed on your PC, you can find these details by clicking on Fix Problems and Get Support and then Check Your Support Details in the HP Brio Center.
If your computer has a modem that is connected to a phone line, HP strongly recommends that you register electronically using the online registration utility. This provides you with the customer support center telephone number and speeds up the support process.
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You are responsible for backing up your files. HP strongly recommend that you do this on a regular basis. In no event will HP or its suppliers be liable for direct, indirect, special, or consequential damages, for incidents which may occur as a result of the Remote Support Service.
Guadalajara 01 800 22147 00 Venezuela 800 47 888 Caracas: 207 8488 Other Latin American +1 305 267 4220 countries 1 HP Support Details HP Contact Information Europe (Registration) Voice Deutschland 0180 5 3942 España 902 33 44 44 France...
HP Marketing Headquarters HP Marketing Headquarters If you want to contact HP, check your local telephone directory for your nearest HP Sales and Service Office. If you cannot find a convenient HP office, you can write to one of the Worldwide Marketing...
Other Countries Consult your Authorized HP Dealer or HP Sales & Service Office During warranty, service may be provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center. If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or replace products which prove to be defective, or provide parts to replace defective ones.
If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and turn-around time for return service, are subject to changes from standard conditions based upon non-local parts availability.
(excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
COMPUTER PRODUCT PACKAGING. Limited Software Warranty HP warrants for a period of ninety (90) days from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customer’s remedy shall be a refund or repair.
Obtaining Warranty Service Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner’s manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer.