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HP 4410t Mobile Thin Client Administrator Reference Guide...
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U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Bottom components ... 8 Wireless antennas ... 9 Identifying the labels ... 9 2 HP Write Filters File-Based Write Filter ... 11 Using the File-Based Write Filter command line control ... 11 Using the File-Based Write Filter configuration interface ... 12 Using the File-Based Write Filter status utility ...
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4 Applications Remote Desktop Connection ... 21 HP Virtual Client Essentials ... 22 HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements ... 22 HP Remote Graphics Software (RGS) ... 22 HP Session Allocation Manager (SAM) ... 22 TeemTalk Terminal Emulation ... 22 Altiris Client Agent ...
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6 Power Power control and light locations ... 34 Shutting down the computer ... 35 Setting power options ... 36 Using power-saving states ... 36 Using the power meter ... 36 Setting password protection upon exiting Standby ... 37 Using battery power ... 37 Displaying the remaining battery charge ...
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Using wireless controls ... 48 Using the wireless button ... 48 Using operating system controls ... 48 Using WLAN ... 48 Setting up a WLAN ... 49 Connecting to a WLAN ... 50 Using wireless security features ... 50 Identifying a WLAN device ... 50 9 Modem and LAN Using a modem ...
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12 Using Media Card Reader cards Inserting a digital card ... 66 Removing a digital card ... 67 13 Using ExpressCards Configuring an ExpressCard ... 68 Inserting an ExpressCard ... 69 Removing an ExpressCard ... 70 14 Hardware upgrades Identifying installed drives ... 71 Handling drives ...
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Appendix A Routine care Cleaning the display ... 88 Cleaning the keyboard ... 88 Traveling and shipping ... 88 Index ... 90...
Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Display NOTE: Your computer may look slightly different from the illustration in this section. Component Internal display switch Internal microphone...
Top components Pointing devices Component TouchPad* Left TouchPad button* Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse. Chapter 1 Notebook tour Description Moves the pointer and selects or activates items on the screen.
Lights Component Caps lock light Info light Power light Description On: Caps lock is on. ● On: The computer is on. ● Blinking (5 times): When the computer is on, press button to launch Info Center. ● Off: The computer is off or in the Standby state. ●...
Buttons, switches, and speakers Component Speakers (2) Internal display switch Info button Power button Chapter 1 Notebook tour Description Produce sound. Turns off the display if the display is closed while the power is on. Launches Info Center. ● When the computer is off, press the button to turn on the computer.
Keys Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.
Front components Component Drive light Wireless button Wireless light Media Card Reader Audio-out (headphone) jack Audio-in (microphone) jack Chapter 1 Notebook tour Description Blinking: The flash drive or optional optical drive is being accessed. Turns the wireless feature on or off, but does not establish a wireless connection.
Component ExpressCard slot Security cable slot RJ-45 (network) jack Vent External monitor port HDMI port USB ports (2) Bottom components Component Battery release latches (2) Battery bay Chapter 1 Notebook tour Description Supports optional ExpressCards. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Wireless antennas Wireless antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component WLAN antennas (2) NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
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◦ Product name (1). This is the product name affixed to the front of your computer. ◦ Serial number (s/n) (2). This is an alphanumeric number that is unique to each product. ◦ Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
HP Write Filters The File-Based Write Filter (FBWF) and the Enhanced Write Filter (EWF) provides two distinct ways to provide a secure environment for your computer by protecting it from unauthorized writes to storage and file systems. FBWF operates at the file level and EWF operates at the sector level. Only one write filter can be selected and active at one time.
The FBWF interface includes the following buttons: ● Enable/Disable Write Filter Enable/disable the FBWF so that data written to the protected media is cached or not. ● Enable/Disable Cache Compression Enable/disable cache compression. ● Enable/Disable Cache Pre-allocation Chapter 2 HP Write Filters...
Enable/disable cache pre-allocation. ● Set Cache Threshold Set the amount of RAM in MB that the FBWF cache can use. Using the File-Based Write Filter status utility The FBWF status utility creates an icon in the notification area at the far right of the taskbar that shows the status of the FBWF.
EWF command line control and the corresponding commands. To use the EWF using the command line: Select Start > Run. Type CMD in the Open field to access the system DOS prompt. Click OK. Type ewfmgr c:. Press enter. Chapter 2 HP Write Filters...
To access the EWF interface, follow these steps: Log on as an administrator. Select Start > Control Panel > Other Control Panel Options. Select HP WriteFilter Configuration. Use the EWF Main tab to select Write Filter options. The EWF interface includes the following buttons: ●...
The status icon display is refreshed automatically when you make modifications through the EWF Control Panel utility. The EWF utility always reflects the current status. Chapter 2 HP Write Filters...
96 MB. The minimum is 16 MB. Drive C Drive C is on the flash drive. HP recommends that you do not write to drive C because writing to it reduces the free space on the flash drive. Local drives...
A write filter is used by the computer for security and to prevent excessive flash write activity. Changes to the computer configuration are lost when the computer is restarted unless the write filter cache is disabled or a -commit command is issued during the current boot session. Refer to Chapter 2, “HP Write Filters,” for additional information.
User accounts Creating a new user account NOTE: Be sure to disable the write filter cache during the boot session in which a new account is created. The write filter must be reenabled after saving all of your permanent changes to flash. You must log on as administrator to create user accounts locally or remotely.
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Type Administrators in the Enter the Object Names to Select box. Click Check Names, and then click OK. The newly created user is now a member of both the Administrator and User groups and should match the privileges of the default user account. Chapter 3 Configuration...
Applications Remote Desktop Connection The Remote Desktop Connection utility allows you to establish connections to a Windows Terminal Server or to access remote applications using Microsoft Remote Desktop Protocol (RDP). For additional information on how to use the Microsoft Remote Desktop Connection utility, go to the Microsoft Web site at http://www.microsoft.com.
HP Remote Graphics Software (RGS) HP RGS is an advanced utility that allows a user to access and share the desktop of a remote computer over a standard network. All applications run natively on the remote computer and take full advantage of the computer and graphics resources of the sending computer.
The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual computers to the Altiris server. For additional information about Altiris Client Agent, go to the HP Web site at http://www.hp.com/go/ easydeploy.
HP Device Manager HP Device Manager is a management solution that communicates with a large number of HP thin clients, and provides remote and asset management, reporting, and security. HP Device Manager is based on industry-standard technologies, such as RDMS and SSL encryption. For additional information about HP Device Manager, go to the HP Web site at http://www.hp.com/support.
Automation, go to the HP Web site at http://www.hp.com/go/easydeploy. HP DHCP Settings Update Client The HP DHCP Settings Update Client is a utility located in the Control Panel. It allows an IT Administrator to apply settings to a Windows Embedded operating system.
HP ThinState Capture The HP ThinState Capture tool is a wizard-based utility that you can use to capture an HP XP Embedded image, which you can then deploy to another HP computer of identical model and hardware. NOTE: HP ThinState Capture is not a standalone utility and can only be accessed by the administrator from within the computer image.
Microsoft Internet Explorer Version 7.0 of the Microsoft Internet Explorer browser is installed locally on the computer. The Internet options settings for the browser have been preselected at the factory to limit writing to the flash memory. These settings should not be modified. You can access another browser through an ICA or RDP account if you need more browser resources.
Pointing devices and keyboard Using pointing devices To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. Setting pointing device preferences To access Mouse Properties, select Start >...
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Function Display system information. Open Help and Support. NOTE: If Help and Support is not available, visit the HP support Web site at http://www.hp.com/support. Open the Print Options window. Open a Web browser. Switch the screen image between computer display and external display.
Opening Help and Support Press fn+f1 to open Help and Support. NOTE: If Help and Support is not available, visit the HP support Web site at support. Opening the Print Options window Press fn+f2 to open the Print Options window of the active Windows application.
CAUTION: To reduce the risk of information loss, save your work before initiating Standby. The computer must be on before you can initiate Standby. To exit Standby, briefly press the power button. NOTE: In all Windows operating system windows, references to the sleep button apply to the hotkey.
Component Embedded numeric keypad num lk Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is enabled, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the combination. ● To change the function of a keypad key to keypad functions while the keypad is disabled, press and hold the key while pressing the keypad key.
Power Power control and light locations The following illustration and table identify and describe the power control and light locations. Component fn+f5 Internal display switch Chapter 6 Power Description Initiates Standby. Turns off the display if the display is closed while the computer is...
Component Power button Power light Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut Down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
Setting power options Using power-saving states The computer has one power-saving state enabled at the factory: Standby. When Standby is initiated, the power lights blink and the screen clears. Your computer is disconnected from the network. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Standby while reading from a disc or an external media card.
Always show icon on the taskbar check box to display the power meter icon. Click OK. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. Setting password protection upon exiting Standby...
Displaying the remaining battery charge Double-click the Power Meter icon in the notification area, at the far right of the taskbar. ▲ The charge indicators report battery status as a percentage, which indicates the approximate amount of charge remaining in the battery. When a battery is charging, a lightning bolt icon may be superimposed over the battery icon on the Power Meter screen.
Remove the battery (2). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low- battery alerts and system responses can be changed in Power Options. Preferences set using Power Options do not affect lights. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks.
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
Multimedia Using multimedia hardware Using the audio features The following illustration and table describe the audio features of the computer. Component Internal microphone Speakers (2) Audio-in (microphone) jack Audio-out (headphone) jack Description Records sound. Produce sound. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Using the audio-in (microphone) jack The computer is equipped with a stereo (dual-channel) microphone jack that supports an optional stereo array or monaural microphone. Using sound recording software with external microphones allows for stereo recordings. When connecting a microphone to the microphone jack, use a microphone with a 3.5-mm plug. Using the audio-out (headphone) jack WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,...
If the Volume icon is not displayed in the notification area, follow these steps to add it: Select Start > Control Panel > Sounds, Speech, and Audio Devices > Change the sound scheme > Volume tab. Select the Place volume icon in the taskbar check box. Click Apply.
To connect a video or audio device to the HDMI port: Plug one end of the HDMI cable into the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer's instructions.
Make your changes on the DVD Region tab. Click OK. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings.
Wireless About integrated wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with a wireless local area network (WLAN) device. This device connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
Double-click your wireless network in the list. Type the encryption key. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Modem and LAN Using a modem The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Connect the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
Click Regional and Language Options. Your location is displayed under Location. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer.
To select another location setting as the current location setting, select your preference from the settings in the Location list, and then click OK. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. NOTE: You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions.
Clear the check box for Wait for dial tone before dialing. Click OK twice. NOTE: You must commit these changes in order for them to be saved. Refer to Chapter 2, “HP Write Filters,” for additional information. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately).
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Connect the other end of the cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. Chapter 9 Modem and LAN...
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. Your computer is designed for security. All information is saved to the network and no user information can be stored on the computer.
Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and power-on passwords are set in Computer Setup and are managed by the system BIOS. ●...
Hold down the left Click Shut Down, and then click Log Off. The Administrator logon screen is displayed. You can use the HP Windows Logon Configuration Manager to permanently modify the default logon user. Setting passwords in Computer Setup Computer Setup passwords...
Managing a setup password A setup password is set, changed, and deleted in Computer Setup. To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security >...
To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security > Power-On password, and then press enter. ●...
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NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by model. Chapter 10 Security...
11 Connecting hardware Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the computer or an optional docking device.
Securing USB ports The USB Storage Options utility gives the network administrator control over which users can access which USB ports on a local computer. With the USB Storage Options utility, you can perform the following tasks: ● Enable storage devices ●...
12 Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following digital card formats: ●...
Inserting a digital card CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into the Media Card Reader. CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card. Hold the digital card label-side up, with the connectors facing the computer.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
13 Using ExpressCards An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Your computer supports ExpressCard/34 cards. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To prevent damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use. The ExpressCard slot may contain a protective insert.
Removing an ExpressCard CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove an ExpressCard: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
14 Hardware upgrades Identifying installed drives To view the drives installed on the computer, select Start > HP System Information. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
Optical drive type DVD-ROM CAUTION: To prevent possible audio and video degradation, or loss of audio or video playback functionality, do not initiate Standby while reading from a CD or DVD. If Standby is initiated during playback of a disc, you may experience the following behaviors: ●...
Removing an optical disc (CD or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. Connect the device to the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. Turn on the device.
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Open the display and remove the keyboard access screws. Gently slide the keyboard upward (1) until the tabs on the lower edge of the keyboard clear the arm rest. Carefully lift the top edge of the keyboard (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module.
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Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Replace the keyboard by seating the tabs at the lower edge of the keyboard just above the palm rest and laying the keyboard flat (1).
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Reconnect external power and external devices. Turn on the computer. Inserting and replacing memory modules...
15 Multiboot About the boot order device As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Enabling boot devices in Computer Setup The computer will boot from a USB device or a NIC device only if the device has first been enabled in Computer Setup. To enable a USB device or a NIC device as a boot device, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing "F10 = ROM Based Setup"...
Choosing Multiboot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device by pressing is displayed in the lower-left corner of the screen when the computer starts up.
In the Express Boot Popup Delay (Sec) field, select the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting (when 0 is selected, the Express Boot startup location menu is not displayed). To save your preferences and exit Computer Setup, use the arrow keys to select File >...
16 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
● To view navigation information, press f1. ● To change the language, press f2. Select the File, Security, Diagnostics or System Configuration menu. To exit Computer Setup, choose one of the following methods: ● To exit Computer Setup without saving your preferences, use the arrow keys to select File >...
Select Ignore changes and exit Save changes and exit Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select Setup Password Power-On Password Password Options Smart Card Security System IDs Diagnostics menu Select Memory Check...
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Select Device Configurations Built-In Device Options Port Options To do this ● Set the Express Boot Popup delay in seconds. ● Set the boot order. ● Swap the functions of the key and left ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: ◦...
Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
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CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Security devices that use X-rays to check luggage moving on conveyor belts will not damage drives. ● If you plan to use the computer during a flight, check with the airline in advance. In-flight computer use is at the discretion of the airline.
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44 volume mute hotkey 44 volume, adjusting 44 Web browser hotkey 30 Web site Altiris 26 HP Thin Client Imaging Tool white paper 26 Windows applications key, identifying 5 Windows logo key, identifying 5 wireless antennas, identifying 9...