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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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231B4

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Summary of Contents for Philips 231B4QPYCB/73

  • Page 1 231B4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ....26 6. Power Management ......27 7. Regulatory Information .....28 8. Customer care and warranty ..35 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........35 8.2 Customer Care & Warranty ....37 9. Troubleshooting & FAQs ....40 9.1 Troubleshooting ..........40...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...
  • Page 6: Setting Up The Monitor

    保留备用 Monitor drivers 2. Snap in the base in the VESA mount area. SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Power cable *VGA...
  • Page 7 2. Setting up the monitor 3. Hold the base with both hands. (1) Gently attach the base to the column until the three guiding pins rest into the position holes. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
  • Page 8: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Kensington anti-theft lock VGA input DVI input DisplayPort(Optional) Audio input AC power input Zero power Switch USB downstream USB upstream Earphone jack Switch monitor’s power ON and OFF.
  • Page 9 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 10 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 3. While keeping the release button pressed, 2.3 Remove the Base Assembly for tilt the base and slide it out. VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
  • Page 12: Image Optimization

    This mode significantly How does it work? enhances readability and productivity when SmartImage is an exclusive, leading edge Philips you’re working with spreadsheets, PDF files, technology that analyzes the content displayed scanned articles or other general office on your screen.
  • Page 13: Smartcontrast

    You can adjust more options without The new SmartControl Premium software wizard by Standard pane. by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 14 3. Image Optimization Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation. Color menu •...
  • Page 15 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. Options menu • Cancel closes the UI and returns to the plug in page.
  • Page 17 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 18 3. Image Optimization Help menu Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Help>User Manual - Will only be active when Deterrence Mode from the drop-down Plug-in selecting User Manual from the drop-down menu. Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 19 3. Image Optimization Context Sensitive menu The task tray has five entries: The Context Sensitive menu is Enabled by • Help - Access to User Manual file: Open default. If Enable Context Menu has been User Manual file using the default browser checked in the Options>Preferences pane, then window.
  • Page 20: Smartdesktop Guide

    3. Image Optimization 3.4 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options. Drag and Drop Windows Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align.
  • Page 21 3. Image Optimization No other alternative path available. Win 8: Windows 8 is to right click on the lower left hand corner then select System > Advanced System Settings (Left side bar) > Performance section - Settings > Show Windows contents while dragging.
  • Page 22 3. Image Optimization • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 23 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 24 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 25: Powersensor

    4. PowerSensor™ Hot key Sensor distance 4. PowerSensor™ How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user- presence. • When the user is in front of the monitor, Landscape/Portrait mode the monitor operates normally, at the (for selective models)
  • Page 26: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 23" W (58.4cm) Aspect Ratio 16:9 Pixel Pitch 0.265 x 0.265 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time 14ms (GtG) SmartResponse (typ.) 7ms (GtG_BW) Optimum Resolution 1920 x 1080 @ 60Hz...
  • Page 27 5. Technical Specifications Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation 20.441W (typ.) 20.2W (typ.) 20.013W (typ.) Sleep (Standby) <0.27W <0.3W <0.33W <0.19W <0.3W...
  • Page 28: Resolution & Preset Modes

    5.1 Resolution & Preset Modes 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1920 x 1080 @ 60 Hz (analog input) www.epeat.net for registration status in 1920 x 1080 @ 60 Hz (digital input) your country.
  • Page 29: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 30: Regulatory Information

    7. Regulatory Infomation Packaging 7. Regulatory Information Limits on hazardous substances in product packaging. Packaging prepared for recycling Congratulations! Ergonomic, User-centered design This product is TCO Certified - for Sustainable Visual ergonomics in products with a display. Adjustability for user comfort (displays, TCO Certified is an international headsets) Acoustic performance-protection third party sustainability against sound spikes (headsets) and fan noise...
  • Page 31 • EN60950-1:2006+A11:2009+A1: on hazardous substances in electrical and 2010+A12:2011+A2:2013(Safety electronic equipment have been adhered to requirement of Information Technology in order to make Philips monitors safe to use Equipment). throughout its life cycle. • EN55022:2010(Radio Disturbance EPEAT requirement of Information Technology Equipment).
  • Page 32 7. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 33 7 Regulatory Infomation EN 55022 Compliance (Czech Republic Only) nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 34 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 35 For more market have to meet China RoHS request. information about where you can drop off your 中国电子信息产品污染控制标识要求(中国 waste equipment for recycling in India please RoHS法规标示要求)产品中有毒有害物质或 visit the below web link. 元素的名称及含量 http://www.india.philips.com/about/sustainability/ 有毒有害物质或元素 recycling/index.page 部件名称 铅 汞 镉 六价铬...
  • Page 36 7. Regulatory Infomation Information for U.K. only 1. The GREEN&YELLOW wire must be connected to the terminal in the plug WARNING - THIS APPLIANCE MUST BE which is marked with the letter "E" or by EARTHED. the Earth symbol or coloured GREEN or GREEN&YELLOW.
  • Page 37: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 38 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 39: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 40 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 41 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.
  • Page 42: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 43: Smartcontrol Premium Faqs

    Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.
  • Page 44: General Faqs

    These are the driver files for your Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your ask for legitimate identification and computer may ask you for monitor authorization, in order to establish drivers (.inf and .icm files) or a driver...
  • Page 45 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? How should I clean the LCD surface? Yes. All Philips LCD monitors are fully Ans.: compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.
  • Page 46 9. Troubleshooting & FAQs may cause "burn in", also known as Attention "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", Monitor control locked or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging"...
  • Page 47 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4231QBE1T...

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