WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as carpets or rugs, while it is powered on.
Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.
Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.
You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs.
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1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 8). 2. Insert the disc or USB key in the computer. → All Programs→ Dell DataSafe Local Backup. 3. Click Start 4. Click Create Recovery Media.
Install the SIM Card (Optional) NOTE: Installing a SIM card is not required if you are using an EVDO card to access the Internet. NOTE: Installing a mini B‑CAS card into the SIM card slot is required to set up and view ISDB‑T digital TV in Japan.
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Setting Up Your XPS Laptop SIM card battery bay SIM card slot...
Setting Up Your XPS Laptop Enable or Disable Wireless (Optional)
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3. Press the <Fn><F2> keys again to switch between the wireless enabled or disabled states. NOTE: Pressing the <Fn><F2> keys allows you to quickly turn off wireless radios (Wi‑Fi and Bluetooth), such as when you are asked to disable all wireless radios on an airplane flight. Setting Up Your XPS Laptop...
Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software requirements for setting up wireless display, go to www.intel.com. The Intel wireless display feature allows you to share your computer display to a TV without the use of cables.
2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for “Intel Wireless Display Connection Manager” from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up Your XPS Laptop...
Setup Stereoscopic 3D. a. Select the Enable stereoscopic 3D check box. b. From the Stereoscopic 3D display type drop‑down menu select Dell 3D Vision Laptop. NOTE: If the Stereoscopic 3D display type section displays 3D TV Play, your computer display will not support Stereoscopic 3D.
NOTE: If you are unable to view the entire Windows desktop on your TV, use the 3D TV’s settings to reduce the display resolution. Setting Up Your XPS Laptop NOTE: For more information about configuring the 3D settings, see the documentation that shipped with your TV.
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3. Set up the NVIDIA 3DTV Play application: a. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Set up stereoscopic 3D. b. Select the Enable stereoscopic 3D check box. The 3DTV Play setup wizard appears.
Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting Up a Wired Connection • If you are using a dial‑up connection, connect the telephone line to the optional...
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Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop. Right View Features...
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Audio-in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. NOTE: You can set up 5.1 channel speakers by using the three audio connectors (5, 6, and 7) or by using the S/PDIF connector (6). Using Your XPS Laptop...
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Using Your XPS Laptop eSATA/USB combo connector with USB PowerShare — Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state.
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Using Your XPS Laptop USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 9-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications”...
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AC adapter connector — Connects to the AC adapter to power the computer and charge the battery. USB 3.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Provide faster data transmission between your computer and USB devices. Using Your XPS Laptop...
Using Your XPS Laptop Computer Base and Keyboard Features...
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, and the multimedia keys are located in this row. For more information on the multimedia keys, see “Multimedia Control Keys” on page 42. Using Your XPS Laptop , wireless enable or and decrease keys, touch pad enable or...
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Synaptics Pointing Device icon in the notification area of your desktop. For more information, see “Touch Pad Gestures” on page 40. NOTE: To enable or disable the touch pad, press the <Fn><F3> keys on the keyboard. Using Your XPS Laptop on it. The optional backlit...
Status Lights and Indicators Battery Status Light Indicator light status AC adapter solid white Battery solid amber Power Button Light Indicator light status solid white breathing white NOTE: For information on power problems, see “Power Problems” on page 66. Computer state(s) on/standby/off/ hibernate on/standby/off/...
2. Click Start 3. In the search box, type Power Options and press <Enter>. 4. In the Power Options window, click Dell Battery Meter. 5. In the Battery Settings window, click Turn off Battery Charging and then click OK. NOTE: Battery charging can also be disabled in the System Setup (BIOS) utility.
Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical — Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate vertical auto scrolling.
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To zoom out: Move two fingers close together to reduce the view of the active window. Using Your XPS Laptop Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist — Allows you to rotate the active content using two fingers where one finger is anchored and the other rotates.
Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center. System Setup 1.
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Play the previous track or chapter Play or pause Play the next track or chapter Using Your XPS Laptop Decrease the volume level Increase the volume level Mute the sound...
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Instant launch control — Touch to launch a predefined application of your choice. Audio control-panel control — Touch to launch the Dell Audio control panel. The control panel allows you to setup studio‑quality audio output on your computer. You can also change the audio settings such as volume, external speaker setup, and microphone setup.
Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu‑ray Discs (optional).
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Using Your XPS Laptop disc spindle optical drive tray 4 emergency eject hole eject button...
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4 Display — Your display can vary based on selections you made when purchasing your computer. The display may support the touch screen feature if you selected the option at the time of purchase. For information on the touch screen features, see “Touch Screen Gestures (Optional)” on page 50. Using Your XPS Laptop...
Touch Screen Gestures (Optional) NOTE: Some of these gestures are application‑specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom‑in or zoom‑ out by moving two fingers apart or bringing them closer together on the screen.
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Move a finger up or down to activate vertical scrolling. Using Your XPS Laptop Scroll Horizontal — Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
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Using Your XPS Laptop battery release latch battery tabs (3)
FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally...
Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters.
NVIDIA Optimus Technology (Optional) Your XPS laptop is equipped with NVIDIA’s Optimus technology. The Optimus technology enhances the performance of your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel graphic processing unit (GPU) with the discrete NVIDIA GPU while running graphic‑...
3D photos. NOTE: For information on using the NVIDIA 3D Vision glasses (optional), see the NVIDIA 3D Vision User Guide at support.dell.com/manuals. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. NOTE: For a list of supported 3D games, go to www.nvidia.com.
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Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description <Ctrl><t> Show/hide stereoscopic 3D effects <Ctrl><F4> Increases 3D depth <Ctrl><F3> Decreases 3D depth <Ctrl><F11> <Ctrl><Alt><Insert> Show/hide in‑game compatibility message Function Turns 3DTV Play on/off. NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled.
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3. Click the box displaying the shortcut you want to change. 4. Press the desired key combination. 5. Click OK to save and exit. Using Your XPS Laptop Moves objects towards you; maximum convergence places all objects in front of the scene in your space;...
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3D Photos You can view stereoscopic 3D photos using the NVIDIA Photo Viewer available in the NVIDIA 3DTV Play application. The photo viewer also allows you to edit the 3D effects on the photo. NOTE: For more information on using the photo viewer and to download 3D photos, go to www.nvidia.com.
Dell Stage. • Minimize — Drag the Dell Stage window to the bottom of the screen. • Personalize — Select the settings icon and then choose the desired option.
• DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web browser. • VIDEO — View videos. The optional CinemaNow application allows you to purchase or rent movies and TV shows when connected to the Internet.
This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 91) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com.
Touch Screen Problems Some or all multi-touch features are not working — • Certain touch and multi‑touch features may be disabled. To enable them, double‑ click the Flicks icon in the notification area of your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected.
Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).
• Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 91). If the power light is breathing white — The computer is in standby or the display may not be responding.
• Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see “Contacting Dell” on page 91). If you experience other memory problems — • Run Dell Diagnostics (see “Dell Diagnostics” on page 72).
Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press <Ctrl><Shift><Esc> simultaneously. 2.
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– Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program. – Write down any error message that is displayed to help in troubleshooting when contacting Dell.
All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start Programs→ Dell→ Dell Support Center→...
NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this...
Ensure that the device that you want to test is displayed in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.
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2. Turn on (or restart) your computer. 3. When the DELL logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. This may invoke the Pre‑Boot System Assessment (PSA) on your computer.
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Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window.
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<Enter>. 5. Type 1 to start the CD menu and press <Enter> to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
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9. When the tests complete, close the test screen to return to the Choose An Option window. 10. To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc.
You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options.
System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
Image Restore” on page 82) to restore your operating system. Restoring Your Operating System You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
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3. Turn on your computer. 4. When the DELL logo appears, press <F8> several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
Dell DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 79) to restore your operating system. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer.
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5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your...
Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double‑click the Express Service Code icon, and follow the directions.
DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision.
Online Services You can learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the following websites and e‑mail addresses:...
Product Information If you need information about additional products available from Dell, or if you would like to place an order, go to the Dell website at dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell”...
Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove...
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer.
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Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed...
Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to dell.com/ContactDell. 2. Select your country or region.
Windows operating system and features find your Service Tag/Express Service Code — You must use the service tag to identify your computer on support.dell.com or to contact technical support upgrade your computer with new or additional components like a new hard drive...
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Finding More Information and Resources See: the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at dell.com/regulatory_compliance support.dell.com...
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the Detailed System Information section in the Dell Support Center. To launch the Dell Support Center, click Start Dell Support Center→ Launch Dell Support Center.
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Memory Memory type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone‑in connector, one stereo headphones/speakers connector S/PDIF one headphone/digital S/PDIF combo connector Mini‑Card one full Mini‑Card slot one half Mini‑Card slot...
Media Card Reader Cards Secure Digital (SD) supported memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD‑Picture Card Camera Type 2.0 megapixel HD with H.264 support Video resolution 1280 x 720...
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Video Integrated: Video Intel HD Graphics controller Video up to 1.6 GB memory Discrete: Video NVIDIA GeForce GT 550M controller NVIDIA GeForce GT 555M Video 1 GB DDR3 (GT 550M) memory 3 GB DDR3 (GT 555M) Display Type 17.3‑inch HD+ WLED, TrueLife 17.3‑inch Full HD WLED, TrueLife 3D...
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Display Pixel pitch HD+: 0.2388 mm x 0.2388 FHD: 0.1989 mm x 0.1989 Battery 9‑cell “smart” lithium ion: Height 221.07 mm (8.70 inches) Width 54.35 mm (2.14 inches) Depth 42.53 mm (1.67 inches) Weight 0.52 kg (1.14 lb) 6‑cell “smart” lithium ion: Height 209.19 mm (8.24 inches) Width...
AC Adapter Input 50‑60 Hz frequency Output power 130 W/150 W Output current: 130 W 6.70 A (continuous) 150 W 7.70 A (continuous) Rated output 19.5 VDC voltage Operating 0° to 40°C temperature (32° to 104°F) Storage –40° to 70°C temperature (–40°...
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1.30 GRMS Operating Computer Environment Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑operating — measured with the hard drive in head‑parked position and a 2‑ms half‑sine pulse):...
The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F.
Contacting Dell online 91 Control strip 35 customer service 85 DataSafe Local Backup 79 DellConnect 85 Dell Diagnostics 72 Dell Factory Image Restore 82 Dell Stage 61 Diagnostic Checklist 90 drivers and downloads 93 DVDs, playing and creating 55 email addresses...
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finding more information 92 flick 50 FTP login, anonymous 86 hard drive activity light 35 hardware problems diagnosing 72 Hardware Troubleshooter 72 help getting assistance and support 84 Internet connection 23 Internet Service Provider 23 memory problems solving 67 mini‑DisplayPort connector 33 Multimedia Control Keys 42 network connection fixing 65...
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products information and purchasing 87 resources, finding more 92 restoring factory image 82 setup, before you begin 7 shipping products for return or repair 88 SIM card 14 software features 54 software problems 68 solving problems 63 specifications 94 support email addresses 86 support sites worldwide 86 System Recovery Media 81...
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warranty returns 88 Windows Program Compatibility Wizard 68 Windows Mobility Center 42 wired network network cable, connecting 9 wireless network connection 65 Index...
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Printed in the U.S.A. www.dell.com | support.dell.com www.dell.com | support.dell.com...