Table of Contents INTRODUCTION Using this guide...vii Customer support ...vii Important safety instructions ...viii 1. SETTING UP Unpacking ... 1-2 Assembling the fax... 1-4 Making connections ... 1-5 Installing the BJ cartridge ... 1-8 Loading paper... 1-11 Setting the TEL LINE TYPE... 1-13 Dialling through a switchboard (PBX) ...
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Table of Contents 3. HANDLING Preparing documents... 3-2 DOCUMENTS Loading documents ... 3-3 4. HANDLING Paper requirements... 4-2 PAPER 5. MAKING Copying documents ... 5-2 COPIES 6. SENDING Preparing to send a document... 6-2 DOCUMENTS Sending documents ... 6-5 Cancelling sending... 6-8 Redialling when the line is busy ...
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Table of Contents 7. RECEIVING Different ways to receive a document ... 7-2 DOCUMENTS Other features ... 7-10 Cancelling receiving... 7-12 Receiving restriction ... 7-13 8. SETTINGS Selecting a menu ... 8-2 Activity reports ... 8-7 AND ACTIVITY REPORTS Restricting use of the fax... 8-13 Receiving documents automatically: FAX ONLY MODE...
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Table of Contents 9. SOLUTIONS Clearing jams ... 9-2 TO COMMON Periodic cleaning... 9-4 PROBLEMS Troubleshooting ... 9-11 LCD messages... 9-18 In case of a power failure... 9-23 APPENDIX: Optional handset ...A-2 OPTIONS Specifications ... S-1 Index ... I-1 Jams in the Automatic Document Feeder (ADF) ... 9-2 Jams in the multi-purpose tray ...
In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop] This guide contains information for two Canon models. Please note that the illustrations of the fax in this guide may differ from your model. Instructions for specific models are labelled with the fax names.
• To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any substance falls into the fax, unplug the fax immediately and contact your local authorised Canon dealer or the Canon Help Desk.
If you notice anything unusual (smoke, strange odours, noises) around the fax, unplug it immediately. Contact your local authorised Canon dealer or the Canon Help Desk. • Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked on.
SETTING UP Unpacking ... 1-2 Assembling the fax... 1-4 Making connections ... 1-5 Installing the BJ cartridge ... 1-8 Loading paper... 1-11 Setting the TEL LINE TYPE... 1-13 Dialling through a switchboard (PBX) ... 1-14 Testing the fax ... 1-16 Removing the shipping materials ...
• Power cord • Telephone line If any of these items are damaged or missing, notify your Canon dealer immediately. The actual shipping materials may differ in shape, quantity, and position from the ones shown above. * This item is only included in some countries.
Removing the shipping materials ______________ Remove the shipping materials as shown below. Remove the shipping tapes from the top of the fax. Open the operation panel partially by gently pulling it towards you (it only opens slightly). Open the printer cover using the printer cover tab.
Assembling the fax To see how the fax looks fully assembled, see Main components of your fax, p. 2-2. Attaching components _______________________ Hold the document support upright and fit the tabs of the support into the slots above the ADF. For details on attaching the optional handset to the fax, see the Appendix.
Making connections Connecting the optional handset, telephone line and external devices _________________________ There are three jacks on the rear of the fax for connection of the following: • Telephone line • Optional handset or Telephone • Extension phone (i.e. an additional telephone that you may wish to place away from the fax to answer calls from a different location) or answering machine.
• Due to the range of specifications, Canon cannot guarantee that all answering machines will be compatible with your fax. • If you have connected an external device to your fax, be sure to select the correct receive mode. (see Chapter 7) •...
Connecting the AC power cord ________________ Plug the fax into a 200-240 volt AC 50/60 Hz outlet. Plug the power cord connector into the rear of the fax. When you plug in the fax for the first time, you need to select the correct language for the LCD display and reports, and the country* of use.
• Do not shake or drop BJ cartridges or tip the print head downwards. * FAX-B180C will also accept Canon BC-21e Colour BJ cartridge. However, only black and white output is possible even with this cartridge. Colour output is only possible when the machine is used as a printer.
Installing the BJ cartridge in your fax ___________ When there is no BJ cartridge installed in your fax, PUT IN CARTRIDGE is displayed on the LCD. Follow the procedure below to install the BJ cartridge. Make sure the fax is plugged in. When you plug in the fax for the first time, the cartridge holder automatically moves to the centre of the fax so you can install the BJ...
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With the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the blue cartridge lock lever until it locks into position. Close the printer cover. • Do not try to manually move or stop the cartridge holder since this may damage the fax.
Loading paper Selecting the right kind of paper _______________ The quality of the paper you use affects the print quality of the fax. Using paper that meets the following guidelines will ensure the best possible printing results. Paper guidelines ____________________________ •...
Loading paper in the multi-purpose tray ________ Follow the procedure below to load paper in the multi-purpose tray. Open the printer cover using the printer cover tab. (see p. 2-2) Make sure the paper thickness lever is set to m m (left). •...
Setting the TEL LINE TYPE Before using your fax, you need to make sure it is set for your telephone line type. If you are unsure of your telephone line type, check with your local telephone company. Follow the procedure below if you need to change the telephone line type setting. Press [Function].
Dialling through a switchboard (PBX) A PBX (private branch exchange) is an on-site telephone switchboard. • If your fax is connected through a switchboard, dial an outside line access number first. Then dial the rest of the number. • If you want to dial with automatic dialling, you may have to insert a pause between the outside line access number and the telephone number when you register the number for one-touch or coded speed dialling.
Use [u] or [d] to select PBX. Press [Set] twice. Use [u] or [d] to select the access line type for the switching system. Press [Set]. If you chose PREFIX in step 5: Press [Set]. Enter the outside line access number (up to 19 digits) using the numeric buttons and then press [Redial/Pause].
Testing the fax After you have assembled the fax, installed the BJ cartridge, and loaded the paper, you can make sure the fax is printing properly by making several copies of a document. (see p. 5-2) If you have problems printing, see Chapter 9. 1-16...
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PREPARING TO USE YOUR Main components of your fax... 2-2 Fax controls — the operation panel ... 2-3 Guidelines for entering numbers, letters, and Registering sender information ... 2-8 Registering one-touch speed dialling numbers Registering coded speed dialling numbers Registering group dialling numbers and names ... 2-15 Automatic dialling ...
Main components of your fax ADF (Automatic Document Feeder) and printer cover Paper guide Document guide Please note that your fax may differ from the illustration above. Paper rest Document support Multi-purpose tray Printer cover tab Operation panel (see p. 2-3) Paper thickness lever Cartridge holder...
Start / Resume These are the buttons on the FAX-B180C operation panel. See p. 2-4 for buttons on the FAX-B160 operation panel. Data Ratigstration button (see p. 8-2) u u , d d buttons (see p. 8-2) D.T. button (see p. 2-19) R button (see p.
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Coded Dial ImageQuality Hook Start / Resume Image Quality button (see pp. 5-2, 6-2) Hook button (see p. 6-6) Stop button Start/Resume button FAX-B160 Redial / Pause Coded Dial ImageQuality Hook Start Hook button (see p. 6-6) Stop button Start button Redial/Pause button (see pp.
Guidelines for entering numbers, letters, and symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the character you want. Button Uppercase Letter Mode (:A) PQRS WXYZ...
Switching between number and letter modes Press [:] to select uppercase letter mode (:A), lowercase letter mode (:a), or number mode (:1). Entering letters Press [: : ] to switch to uppercase letter mode (:A) or lowercase letter mode (:a). Press the numeric button that contains the letter you want.
Guidelines for entering numbers, letters, and symbols Entering numbers Press [: : ] to switch to number mode (:1). Press the numeric button that contains the number you want. To enter a space, press [Space]. Entering symbols Press [#] repeatedly until the symbol you want appears.
When sending a document, you can have your fax number and your name (known as your ID), and the current date and time printed out by the receiving fax machine. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type.
Setting the date and time _____________________ Follow the procedure below to set the date and time for your fax. The date and time appear on the LCD as well as on the documents you send. Press [Function]. Press [Data Registration]. Press [Set] three times.
Registering your fax/telephone number and name Follow the procedure below to register your fax/telephone number and name or company name so that this information appears at the top of each document you send. Press [Function]. Press [Data Registration]. Press [Set] twice. Use [u] or [d] to select UNIT TELEPHONE #.
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Enter your name (up to 24 characters) using the numeric buttons. (see p. 2-5) Correct errors by moving the cursor under the incorrect character using [l] or [r] and entering the correct character. Press [Set]. Press [Stop]. Registering sender information PQRS WXYZ 1 sec.
Registering one-touch speed dialling numbers and names The quickest way to dial a fax number is to use one-touch speed dialling. This allows you to dial a number by pressing a single button. Before you can use one-touch speed dialling, you must register the receiving number with your fax.
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Registering one-touch speed dialling numbers and names Enter the party’s number (up to 120 digits) using the numeric buttons. • Correct errors by pressing [Clear] and re-entering the number. • Press [l] to delete the rightmost digit. • To enter a space, press [Space]. Press [Set] to register the number.
Registering coded speed dialling numbers and names Use coded speed dialling to dial a fax number at the press of three buttons. A fax/telephone number can be registered under each two-digit speed dialling code (00-99) and you can register up to 100 locations, with each number containing up to 120 digits.
Registering group dialling numbers and names The quickest way to send a document to multiple destinations is to use group dialling. This allows you to send a document to fax numbers registered in a group by either pressing a one-touch speed dialling button, or by pressing [Coded Dial] and then entering the two-digit code under which the group is registered.
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To register a group under a coded speed dialling code: Press [Coded Dial], then use the numeric buttons to enter the code under which you want to register the group (00 to 99). • If a coded speed dialling code has already been registered, CODED SPEED or GROUP DIAL appears.
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Press [Set] twice. Enter the party’s name (up to 16 characters) using the numeric buttons. (see p. 2-5) Correct errors by moving the cursor under the incorrect character using [l] or [r] and entering the correct character. If necessary, press [Function] to turn its light on. Press [Set] to register the name.
Automatic dialling Sending a document using one-touch speed dialling, coded speed dialling or group dialling numbers ___________________________________ To use this feature you must first register numbers for one-touch speed dialling (see pp. 2-12, 2-13), coded speed dialling (see p. 2-14) or group dialling (see pp. 2-15 to 2-17). Follow the procedure below to send a document using a one-touch speed dialling, coded speed dialling or group dialling number.
Special dialling This section explains how to dial long-distance numbers, confirm a dial tone, and switch temporarily to tone dialling. Long-distance dialling When you register a long-distance number, you may have to insert a pause within or after the number. For long-distance dialling, the location and length of the pause may differ depending on the telephone system.
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HANDLING DOCUMENTS Preparing documents... 3-2 Loading documents ... 3-3 Types of documents you can scan ... 3-2 Problem documents... 3-2 Problems with multipage documents ... 3-4 Adding pages to the document... 3-4...
Preparing documents Types of documents you can scan _____________ Size The fax can scan standard A4-, letter-, or legal-size documents. Thickness Each sheet of the document should be of the same thickness and between 0.08 mm and 0.13 mm thick, with a paper weight between 75 g/m and 90 g/m Scanned area...
Loading documents Follow the procedure below to load documents into the Automatic Document Feeder (ADF). Adjust the document guide to the width of the document. • For a multipage document, the pages are fed one by one from the bottom of the stack. •...
Problems with multipage documents ___________ If you have trouble feeding multipage documents from the Automatic Document Feeder (ADF) into the fax, remove the stack and tap it on a flat surface to even the edges. Then slant the stack so that its front edge is bevelled, and insert the stack into the ADF.
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HANDLING PAPER Paper requirements... 4-2 Printable area ... 4-2 Loading paper... 4-2...
Paper requirements Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing.
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MAKING COPIES Copying documents ... 5-2...
Copying documents Before you copy a document, see Chapter 3: HANDLING DOCUMENTS. One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. Follow the procedure below to copy a document.
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SENDING DOCUMENTS Preparing to send a document... 6-2 Sending documents ... 6-5 Cancelling sending... 6-8 Redialling when the line is busy ... 6-9 Sequential broadcasting... 6-12 Documents stored in memory... 6-13 Delayed sending ... 6-15 Adjusting the quality of your documents... 6-2 Sending methods...
Preparing to send a document Before you send a document, see Chapter 3: HANDLING DOCUMENTS. Adjusting the quality of your documents ________ Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
Use [u] or [d] to select SCAN CONTRAST. Press [Set]. Use [u] or [d] to adjust the scanning contrast. You can select STANDARD, DARKER or LIGHTER. Press [Set]. Press [Stop]. Setting ends and the fax returns to standby mode. Sending methods ___________________________ Memory sending (see p.
Dialling methods ____________________________ There are several methods of dialling the receiving party’s number, depending on how your fax is set up. Regular dialling Dial a fax number using the numeric buttons. Remember that when using regular dialling, you must press [Start] after entering the number. One-touch speed dialling (see p.
In this case, see Jams in the Automatic Document Feeder (ADF), p. 9-2. * A maximum of 42 pages (Canon FAX Standard Chart No.1, standard resolution) can be scanned into the fax memory. A maximum of 20 pages can be loaded into the ADF.
Manual sending _____________________________ If you would like to first speak with the person you are sending the document to, use manual sending. You need to connect the optional handset, a telephone or an extension phone to the fax for manual sending. Follow the procedure below to send a document using manual sending.
Messages displayed during sending____________ When your fax sends a document, the following messages are displayed as the call progresses. The LCD tells you when scanning begins. The fax is dialling the receiving party’s phone number. The receiving party’s phone is ringing. After a few moments the LCD begins changing every second.
Cancelling sending Follow one of the procedures below to stop sending a document before transmission is completed. Cancelling memory sending Press [Stop]. The fax asks you to confirm that you want to cancel sending. Press [: : ] to cancel sending. •...
Redialling when the line is busy There are two methods of redialling: manual redialling and automatic redialling. This section explains these two methods. Manual redialling ____________________________ Press [Redial/Pause] to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling manual redialling To cancel manual redialling, press [Stop].
Cancelling automatic redialling Automatic redialling cannot be cancelled with the [Stop] button while the fax is waiting to redial. Redialling can be cancelled by using [Memory Reference]. (see p. 6-14) Follow the procedure below to cancel automatic redialling. Wait until the fax begins redialling. Press [Stop].
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Use [u] or [d] to select TX SETTINGS. Press [Set]. Use [u] or [d] to select AUTO REDIAL. Press [Set]. • To disable automatic redialling, use [u] or [d] to select OFF, then press [Set]. Press [Stop] to return to standby mode.
• To cancel a transmission, press [Stop] during dialling or transmission. All transmissions in the sequence are cancelled. * A maximum of 42 pages (Canon FAX Standard Chart No.1, standard resolution) can be scanned into fax memory. A maximum of 20 pages can be loaded into the ADF. 6-12...
Documents stored in memory Printing a list of documents in memory _________ Your fax can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it.
Deleting a document from memory _____________ Follow the procedure below to delete a document from memory. Press [Function]. Press [Memory Reference]. Use [u] or [d] to select DELETE DOCUMENT. Press [Set]. Use [u] or [d] to select the transaction number (TX/RX NO.) of the document you want to delete.
Delayed sending Your fax can send documents automatically at a preset time. This allows you to take advantage of lower late night long-distance rates offered by some telephone companies. It is possible to set the fax to send transmissions at 30 different preset times. See Sending a document to more than one location for details, p.
Press [Start]. The fax scans the document into memory. When the set time comes, the fax dials and sends the document. Sending other documents while the fax is set for delayed sending ____________________________ You can send, receive, and copy other documents even when the fax is set for sending at a preset time. The fax can only register one preset sending operation at a time.
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Use [u] or [d] to select the file you want to delete. Use [l] or [r] to display the telephone number and the time at which delayed sending was set. Press [Set]. Press [: : ] to delete the file. •...
Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. Receive Mode Main Use FAX ONLY MODE FAX/TEL AUTO SW Fax/Tel (Fax/Tel mode) MANUAL MODE ANS.MACHINE Fax/Tel...
Receiving documents automatically: FAX ONLY MODE ______________________________________ If you have a separate telephone line for your fax, set FAX ONLY MODE for the fax to answer all calls as fax calls. Setting FAX ONLY MODE Press [Receive Mode] to select FAX ONLY MODE. After a few seconds, the LCD changes to this display: Receiving both documents and telephone calls automatically: Fax/Tel mode ___________________...
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If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: • Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
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Follow the procedure below to set the Fax/Tel mode options. Press [Function]. Press [Data Registration]. Press [Set]. Use [u] or [d] to select RX SETTINGS. Press [Set]. Use [u] or [d] to select FAX/TEL AUTO SW. Press [Set]. Press [Set]. Use the numeric buttons to enter the time the fax waits before ringing when it receives a call.
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Press [Set] twice. Use [u] or [d] to select RECEIVE or DISCONNECT. • This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 9. Press [Set]. Press [Stop]. Setting ends and the fax returns to standby mode.
Receiving documents manually: MANUAL MODE _____________________________________ In MANUAL MODE, if you connect the optional handset, a telephone or an extension phone to the fax, you can receive voice calls as well as manually activate reception of documents. You can activate reception from the fax or from the extension phone connected to the fax.
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Start your conversation. If the caller wants to send a document after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press [Start] on the fax to begin receiving the document. Hang up the handset.
Receiving documents with an answering machine: ANS.MACHINE MODE ________________________ Connecting an answering machine to your fax allows you to receive documents and telephone messages while you are out. In ANS.MACHINE MODE, your fax allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the document if it detects this tone.
• If the memory becomes full, you will not be able to receive the remaining pages. Contact the sending party and ask them to resend the remainder of the document. Based on Canon FAX Standard Chart No. 1, standard mode. 7-10...
Press [Start]. Your fax begins receiving the document. If the other party is using a Canon fax machine which has the Polling ID function, ask them to set the Polling ID of their fax machine to 255 (11111111 binary number).
Cancelling receiving Follow the procedure below if you want to stop receiving a document before reception is completed. Press [Stop]. The fax asks you to confirm that you want to cancel receiving. Press [: : ] to cancel receiving. • Receiving is not cancelled until you press [:]. •...
Receiving restriction Follow the procedure below to turn restricted receiving on and off. Press [Function]. Press [Data Registration]. Press [Set]. Use [u] or [d] to select RX SETTINGS. Press [Set]. Use [u] or [d] to select RX RESTRICTION. Press [Set]. Use [u] or [d] to select ON or OFF.
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If you selected ON in step 5: Press [Set] twice. Use [u] or [d] to select the receiving conditions. • You can select from the following: – WITH SENDER INFO When the sender has registered their fax number on their machine, your fax will receive the document.
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SETTINGS AND ACTIVITY REPORTS Selecting a menu ... 8-2 Activity reports ... 8-7 Restricting use of the fax ... 8-13 How to print a report ... 8-7 Activity report ... 8-8 One-touch speed dialling list ... 8-9 Coded speed dialling list ... 8-9 Group dialling list ...
Selecting a menu The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, and SYSTEM SETTINGS menus allow you to customise the way your fax works. Each menu contains settings that control different functions of your fax. Follow the procedure below to access the different menus. Press [Function].
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The default settings and selectable settings vary depending on the current country selection. The values shown here are average values. USER SETTINGS For details on accessing the settings below, see p. 8-2. Name Description DATE & TIME Set the date and time (24-hour clock) using the numeric buttons. UNIT TELEPHONE # Enter your fax number using the numeric buttons.
REPORT SETTINGS For details on accessing the settings below, see p. 8-2. Name Description TX REPORT Enable/disable automatic printing of the transmission report. OUTPUT YES: Set the fax to print an activity report every time you send a document. PRINT ERROR ONLY: Print only when an error occurs during sending. OUTPUT NO: Turn off the activity report feature.
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RX SETTINGS For details on accessing the settings below, see p. 8-2. Name Description ECM RX Enable/disable error correction during reception. FAX/TEL AUTO SW Set the receive mode options. You can set RING START TIME, F/T RING TIME and DEFAULT ACTION.
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SYSTEM SETTINGS For details on accessing the settings below, see p. 8-2. Name Description UN/LOCK PHONE Restrict sending with a password. PASSWORD Set a four-digit password to restrict access to the LOCK PHONE setting below. LOCK PHONE Restrict sending. DATE SETUP Set the date format.
Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful.
27/12 14:59 1 432 2060 Transaction (TX/RX) number Indicates an entry that has appeared on a previous report. CANON *************************************** ACTIVITY REPORT *************************************** Canon CANADA 5001 AUTO RX Canon CANADA 5002 AUTO RX Canon TOKYO 0001 B’CAST Canon AUSTRALIA 0001 B’CAST...
Unsorted list: Destinations listed in code order. Group dialling list ___________________________ Lists groups registered under one-touch speed dialling buttons and coded speed dialling codes. 27/12 2001 17:23 FAX 123 4567 [ 03] Canon EUROPA [* 21] Canon GROUP 1 CANON CANON 1-TOUCH SPD DIAL LIST *********************************************...
OUTSIDE IMAGE STANDARD HIGH TOUCH TONE CANON **************************************** DOC MEMORY LIST **************************************** CONNECTION PGS. [* 01] Canon TOKYO 27/12 23:24 [ 04] Canon ITALIA 27/12 23:26 [ 01] Canon CANADA 27/12 23:38 [* 02] Canon FRANCE 0297772911 27/12 16:43 SET TIME ST.
CANON *************************************** ERROR TX REPORT *************************************** TX FUNCTION WAS NOT COMPLETED TX/RX NO 0004 CONNECTION 20 545 8545 Canon EUROPA ST.TIME 27/12 14:59 USAGE T 00’00 PGS. SENT RESULT THE SLEREXE COMPANY LIMITED SAPORS LANEOBOOLEODORSETOBH25 8ER TELEPHONE BOLLE (945 13) 51617 – FAX 123456 If you enable the PRINT WITH IMAGE setting (see p.
A memory clear report is printed automatically when power is restored after a power failure. See Memory clear report, p. 9-23. 8-12 CANON *************************************** RX REPORT *************************************** RECEPTION OK TX/RX NO 5004 CONNECTION Canon CANADA ST.TIME 27/12 USAGE T 01’59 PGS. RESULT CANON MULTI TX/RX REPORT 905 795 1111 14:59...
Restricting use of the fax Use the lock feature of the fax to prevent unauthorised use of the fax. To restrict access to the LOCK PHONE setting, you need to register a password. Set the password and LOCK PHONE setting as explained below. Locking the fax _____________________________ Follow the procedure below to restrict use of the fax.
Use [u] or [d] to select ON. Press [Set]. Press [Stop]. Setting ends and the fax returns to standby mode. Changing the access password________________ Follow the procedure below to change the access password. Follow steps 1 to 3 on p. 8-13. Press [Set].
Cancelling the restriction setting ______________ Follow the procedure below to cancel the restriction setting. Follow steps 1 to 3 on p. 8-13. Press [Set]. PASSWORD appears on the LCD. Enter the current four-digit access password using the numeric buttons. The password is not displayed as you enter it. Press [Set] four times.
SOLUTIONS TO COMMON PROBLEMS Clearing jams ... 9-2 Periodic cleaning... 9-4 Troubleshooting ... 9-11 LCD messages... 9-18 In case of a power failure... 9-23 Jams in the Automatic Document Feeder (ADF) ... 9-2 Jams in the multi-purpose tray ... 9-3 Cleaning the exterior of the fax...
• If a multipage document is loaded, remove the entire document from the ADF. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon Help Desk. Open the operation panel partially by gently pulling it towards you.
Jams in the multi-purpose tray ________________ If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD. Follow the procedure below to clear the jam. You do not need to unplug the fax when clearing paper jams. Gently pull any jammed paper out of the fax as shown.
Periodic cleaning Your fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord.
Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of the fax (shaded area), especially around the platen. Be careful not to touch the BJ cartridge or its holder. Cleaning the scanner components Follow the procedure below to periodically check and clean the scanner components.
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• If the scanner components are dirty, the documents you send or copy will also be dirty. • Be sure to use a soft cloth to avoid scratching the components. Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
Testing and cleaning the BJ cartridge print head ______________________________________ The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your fax is equipped with a print head cleaning function that does this.
Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-7). If the pattern is broken or missing, clean the BJ cartridge print head.
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Open the printer cover using the printer cover tab. (see p. 2-2) • Do not try to manually move or stop the cartridge holder since this may damage the fax. • Do not touch the components shown or any metal parts since this may adversely affect operation of the fax and/or affect print quality.
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With the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the blue cartridge lock lever until it locks into position. Close the printer cover. If you need to unplug the fax, wait until it is in standby mode (time and receive mode displayed on the LCD).
Troubleshooting Paper feeding problems ______________________ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P). (see p. 1-11) Paper may not be loaded correctly. •...
• Dial the number again, or check that you have the correct number. The receiving party’s fax machine may be out of paper. • Call the receiving party and ask them to make sure paper is loaded in their fax machine. There may be other documents being sent from memory.
Cannot send using Error Correction Mode (ECM). The receiving party’s fax machine may not support ECM. • If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled.
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The multi-purpose tray may be empty. • Make sure paper is loaded in the multi-purpose tray. (see p. 1-11) The sending fax machine may not send the CNG signal that tells the fax that the incoming signal is a fax.
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Cannot receive using Error Correction Mode (ECM). The sending fax machine may not support ECM. • If the sending fax machine does not support ECM, then the document is received in normal mode without error checking. ECM may be disabled.
Copying problems___________________________ The fax will not make a copy. The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace if necessary. (see p. 9-8) The document may not have been loaded correctly into the Automatic Document Feeder (ADF). •...
Print quality problems _______________________ The print quality is not what you expect; print is not clear, is splashed, or blurred, has missing dots or white streaks. The paper you are using may not be supported by the fax. • Make sure you are using the recommended paper. (see pp. 1-11, 4-2) You may be printing on the wrong side of the paper.
(see p. 1-13) The receiving fax Contact the receiving machine did not answer party and have them within 55 seconds (after check their fax machine. all automatic redialling You can try to send the attempts). document using manual sending via the handset (see p.
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Message Error Code CARTRIDGE JAMMED – CHANGE CARTRIDGE – CHECK DOCUMENT #001 CHECK PAPER SIZE – CHECK PRINTER – Cause Action The cartridge holder Clear the paper jam or cannot move. This is whatever is obstructing normally due to a paper the cartridge holder and jam.
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(see p. 9-8) The waste ink tank Contact your local (which holds the ink authorised Canon dealer expelled during print or the Canon Help Desk head cleaning) may be to have the waste ink full. tank replaced immediately. There is a paper jam.
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Message Error Code ECM TX – LOAD PAPER – MEMORY FULL #037 MEMORY USED nn % – NO DATA – NO RX PAPER #012 Cause Action The fax is sending a ECM transmissions may document using Error take longer than normal Correction Mode (ECM).
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Message Error Code NOT AVAILABLE – PUT IN CARTRIDGE – REC’D IN MEMORY – SET DOCUMENT – TX/RX CANCELLED – TX/RX NO. nnnn – TX/RX NO. nnnn – SCANNING P . nnn MEMORY FULL (Three messages toggle.) WAIT COOLING – 9-22 Cause Action...
[Resume] to return to standby mode. (The memory clear report will not be printed.) CANON MEMORY CLEAR REPORT MEMORY FILES DELETED CONNECTION PGS. SET TIME [ 01] Canon CANADA 27/12 16:03 [ 02] Canon OPTICS [* 32] Canon UK 27/12 16:08 [ 03] Canon EUROPA 27/12 16:20...
Optional handset An optional handset is available for connection to your fax. Contact your local authorised Canon dealer for more information on purchasing this option. Package contents ___________________________ Make sure your handset package includes the following items: HANDSET CRADLE HANDSET...
Attaching the handset to your fax _____________________ Follow this procedure to attach the handset to your fax. Use a ball point pen to remove the two covers on the left side of the fax. Use your finger to push the screws into the plugs.
Maintaining your handset_____________________ To maintain your handset in top working condition, be sure to follow these guidelines. • Do not leave your handset exposed to direct sunlight. • Do not install your handset in hot or humid conditions. • Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage.
Power source: Power consumption: Operating environment: Dimensions: Weight: Specifications are subject to change without notice. * Based on the Canon FAX Standard Chart No.1, Standard mode. ** 7.5% coverage for each colour. Width: Max. 216 mm Thickness: Max. 0.13 mm Width: 208 mm Width: 203.2 mm...
BLACK INK EMPTY message 9-18 Broadcasting, sequential 6-12 BUSY/NO SIGNAL message 9-18 Buttons 2-3, 2-4 (See also individual button names) FAX-B160 2-4 FAX-B180C 2-4 numeric 2-3, 2-5 one-touch speed dialling 2-3 special function 2-3 BX-20 Black BJ cartridge 1-8 CALLING VOLUME setting 8-3...
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2-10, 2-11 operation panel 2-2 to 2-4 restricting use of 8-13 to 8-15 testing 1-16 unpacking 1-2, 1-3 weight i x, S-1 FAX-B160 2-3, 2-4 FAX-B180C 2-3, 2-4 FAX Guide this guide vii FAX ONLY MODE description 7-2...
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Handling and maintenance, safety instructions viii Hook button 2-4, 6-6 Image Quality button 2-4, 5-2, 6-2 INCOMING RING setting 8-5 Installing, BJ cartridge 1-8 to 1-10 Jack t (extension phone) 1-5 h (optional handset) 1-5 L (telephone line) 1-5 Jams clearing 9-2, 9-3 in ADF 9-2 in multi-purpose tray 9-3...
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Paper guide 2-2 guidelines 1-11 limit mark (See Paper limit mark) loading 1-11, 1-12 loading in multi-purpose tray 1-12 quantity 4-2 requirements 4-2 rest 2-2 size 4-2 thickness lever (See Paper thickness lever) weight 4-2 Paper feeding problems 9-11 Paper limit mark 1-11, 1-12 Paper rest 2-2 PAPER SIZE setting 8-5 Paper thickness lever 2-2...
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RX REDUCTION setting 8-5 RX (Reception) REPORT description 8-12 setting 8-4 RX RESTRICTION description 8-5 setting 7-13 RX SETTINGS menu 8-2 menu list 8-5 RX START SPEED setting 8-6 Safety instructions handling and maintenance viii location ix power supply ix SCAN CONTRAST setting 8-3 Scanning contrast, setting 6-2, 6-3...
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VOLUME CONTROL setting VOLUME CONTROL setting 8- WAIT COOLING message 9-22 Warranty 1-2 Weight document 3-2 fax ix, S-1 paper 4-2 Index...