Page 1: Table Of Contents
Contents Welcome...7 Using Your VAIO Notebook...9 Using the Keyboard...10 Combinations and functions with the Windows key ...12 Indicators ...13 Indicator lights ...13 Combinations and functions with the Fn key ...14 Using the Touchpad ...16 Using the Floppy Disk Drive ...18 Using the Optical Disc Drive ...21 To insert a disc ...21 To eject a disc ...22...
Page 2 Change text in this variable definition to document title. Using the Weight Saver ... 32 To attach the weight saver ... 32 To remove the weight saver ... 33 Using Power Saving Modes... 34 Normal mode... 34 Standby mode... 34 Hibernate mode ...
Page 3 Wireless LAN Access Point ...58 Wireless LAN PC Card...59 Customizing Your VAIO Notebook ...61 Selecting the Display Mode ...62 Changing the window design of Sony software...65 Adding Memory ...67 Precautions and Procedures...68 Typical expansion memory configuration ...68 Removing a Memory Module ...70 Installing a Memory Module...72...
Page 4 Change text in this variable definition to document title. Using Your Recovery CDs ... 83 To use the Application Recovery CD(s) ... 83 To use the Driver Recovery CD(s) ... 84 To use the System Recovery CD(s) ... 86 Troubleshooting...89 Troubleshooting Your Notebook ...
Page 5 I cannot hear sound when playing a CD..101 Troubleshooting the Printer...103 I cannot print..103 Troubleshooting i.LINK devices...104 I cannot establish a connection between two VAIO comput- ers when using an i.LINK cable...104 Getting Help ...105 Support Options...106 Software Support Information...108 Sony Service Center...110 Index ...111...
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Page 7: Welcome
Welcome Congratulations on your purchase of this Sony VAIO computer, and welcome to the VAIO User Guide. This User Guide provides detailed information on all aspects of using your new VAIO computer, from keyboard functions to preinstalled software applications. In the left navigation window, click the topics you want to learn more...
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Page 9: Using Your Vaio Notebook
Using Your VAIO Notebook This section describes the following aspects of your new computer: ❑ Using the Keyboard ❑ Using the Touchpad ❑ Using the Floppy Disk Drive ❑ Using the Optical Disc Drive ❑ Using PC Cards ❑ Using a Second Battery Pack ❑...
Page 10: Using The Keyboard
Change text in this variable definition to document title. Using the Keyboard Your notebook keyboard is very similar to that of a typewriter, but the keyboard has additional keys that perform specific computer-related tasks. Keyboard E s c a p e k e y S h i f t k e y C t r l k e y F n k e y...
Page 11 Description Function keys The twelve function keys along the top of the keyboard are used to perform designated tasks. For example, in many applications, F1 is the Help key. The task associated with each function key may vary from one application to the next. Escape key The Esc (Escape) key is used to cancel commands.
Page 12: Combinations And Functions With The Windows Key
Change text in this variable definition to document title. Combinations and functions with the Windows key Combination Function + F1 Displays VAIO® Help and Support Center. + Tab Switches the selected button on the taskbar. Displays the desktop. Displays Windows Explorer. Displays the Windows Find: All Files window to find a file or folder.
Page 13: Indicators
Indicators Indicator Function Power Light is green when the power to the notebook is turned on, flashes amber in Standby mode, and turns off when the notebook is in Hibernate mode or powered off. Battery 1 Indicates the status of the battery inserted in the battery bay on the right side of the notebook.
Page 14: Combinations And Functions With The Fn Key
Change text in this variable definition to document title. Combinations and functions with the Fn key ✍ If you switch user identities during a computing session, the Fn+F7 and Fn+F8 key functionality (if available on your computer) will be interrupted. To switch to an external display or monitor, see “Selecting the Display Mode”...
Page 15 Combinations/ Feature Function Toggles through the LCD, external display (connected to the L C D (F7) Monitor connector) and both LCD and external display. Switch to the external monitor/LCD Select one display at a time to playback DVDs. Connect the cable before you turn on the notebook, otherwise Fn + F7 will not work.
Page 16: Using The Touchpad
Change text in this variable definition to document title. Using the Touchpad The keyboard contains a cursor-pointing device called a touchpad. You can point to, select, drag, and scroll objects on the screen using the built-in touchpad. Touchpad Action Description Point Slide one finger on the touchpad to place the pointer on an item or object.
Page 17 Action Description Right-click Press the right button once. In many applications, this action displays a shortcut menu of context-sensitive choices. Drag Slide one finger while pressing the left button. Scroll Move your finger along the right edge of the touchpad to scroll vertically.
Page 18: Using The Floppy Disk Drive
Change text in this variable definition to document title. Using the Floppy Disk Drive Your computer comes with a floppy disk drive in the multipurpose bay. To insert a disk Hold the disk with the label side facing up. Gently insert the disk into the drive until it clicks into place. To remove a disk Wait until the LED indicator light turns off and then press the Eject button to remove the disk.
Page 19 ✍ Do not push the eject button when the LED indicator is turned on. Otherwise, data may be lost. To remove the floppy disk drive Turn off the notebook. There is a RELEASE lever on the bottom of the computer. Slide this lever in the direction of the arrow.
Page 20 Change text in this variable definition to document title. Inserting the floppy disk drive M u l t i p u r p o s e b a y F l o p p y d i s k d r i v e...
Page 21: Using The Optical Disc Drive
Using the Optical Disc Drive Your notebook comes with an optical disc drive. Depending on the system you purchased, your optical disc drive is either a CD-RW/DVD Combo Drive or a DVD-ROM drive. To insert a disc Turn on the notebook. ✍...
Page 22: To Eject A Disc
Change text in this variable definition to document title. Inserting an optical disc Close the tray by pushing it gently. To eject a disc When you finish using a disc, wait until the LED indicator turns off, and then press the Eject button to remove the disc. When the notebook is in a power saving mode, you cannot remove an optical disc.
Page 23: To Play A Dvd
Manual eject hole To play a DVD To play a DVD, you may use the optical disc drive and the preinstalled WinDVD® application. For more information on WinDVD, see the Help menu WinDVD application. ✍ Before you use the optical disc drive to play a DVD, quit any open applications. Your optical drive can read most DVD-R media.
Page 24: Notes On Cd And Dvd Discs
To write data to a CD-RW or CD-R disc You can use Sony SonicStage and Microsoft® Windows® XP to write data to a CD-R or CD-RW disc. To create a CD-R disc that is readable in a CD-ROM drive, make sure that you finish the writing process before ejecting the disc.
Page 25 ❑ If your notebook computer has preinstalled Microsoft® Office applications, such as Excel, Word, and Outlook, turn off the FindFast application. Do not strike or shake the notebook while writing data to a disc. Always use the AC adapter as the power source for your notebook if you are writing data to a CD-RW or CD-R disc.
Page 26: Using Pc Cards
Change text in this variable definition to document title. Using PC Cards Your notebook includes two PC Card slots. PC Cards enable you to connect portable external devices, such as another hard disk drive, or a PC Network Interface Card (NIC), which enables you to connect to a network. ✍...
Page 27: To Remove A Pc Card
PC Card slot protector Insert the the PC Card gently into the slot. Make sure the front label of the PC Card is facing up. The PC Card is automatically detected by your system. Unplug or Eject Hardware icon appears in the taskbar. Inserting a PC Card I n s e r t w i t h t h e a r r o w f a c i n g t o w a r d...
Page 28 Change text in this variable definition to document title. Double-click in the taskbar. The “Safely remove ... PC Card” dialog box appears. Click the PC Card’s name or drive. The message, “Safe to Remove Hardware” appears. Click to close the message. Push the Release button.
Page 29: Using A Second Battery Pack
Using a Second Battery Pack You can purchase a second rechargeable battery pack. With two battery packs, you can extend the time that you use your notebook with battery power. When using two battery packs, the battery pack you insert first charges first. The battery pack you insert second begins charging when the first battery pack is 85 percent full.
Page 30: To Charge The Second Battery Pack
Change text in this variable definition to document title. To charge the second battery pack Using weight saver for second battery cover B a t t e r y p a c k W e i g h t s a v e r Keep the battery pack in the notebook while it is connected to AC power.
Page 31: To Remove The Second Battery Pack
Click Start in the Windows taskbar, Control Panel, Performance and Maintenance, and then click Power Options. The Power Options Properties dialog box appears. Click the Power Meter tab. The current power source and total battery power remaining is shown. To remove the second battery pack If you attach two battery packs, you can remove either of them without shutting down the notebook.
Page 32: Using The Weight Saver
Change text in this variable definition to document title. Using the Weight Saver The weight saver protects the multipurpose bay when it is empty and secures the secondary battery when it is installed in the multipurpose bay. To attach the weight saver If another device, such as a battery pack, is in the multipurpose bay, remove that device.
Page 33: To Remove The Weight Saver
To remove the weight saver To remove the weight saver, first slide the multipurpose bay Release lever in the direction of the arrow. Multipurpose bay Release lever Remove the weight saver. Using the Weight Saver A r r o w 1 : W e i g h t s a v e r R e l e a s e l e v e r A r r o w 2 : R E L E A S E l e v e r...
Page 34: Using Power Saving Modes
Change text in this variable definition to document title. Using Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.
Page 35 Click Start in the Windows taskbar, and select Turn Off Computer. Hold down the Shift key, and click Hibernate. The computer goes into Hibernate mode. ✍ The “Save to Disk Manager” screen appears, and then the notebook enters Hibernate mode. Do not move the notebook until its power indicator turns off.
Page 36: Connecting A Phone Line
Internet. ✍ In order to register your Sony VAIO notebook, register your software online, and use Sony Customer Support, you must connect to a phone line. Plug one end of the phone cable into the modem jack on the notebook.
Page 37: Connecting To A Lan
Connecting to a LAN You can connect your notebook to 10BASE-T and 100BASE-TX-type Local Area Networks (LANs). For the detailed settings and devices needed to connect to the network, ask your network administrator. Connecting to LAN Warning: Only connect 10BASE-T and 100BASE-TX cables to the jack.
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Page 39: Connecting Peripheral Devices
Connecting Peripheral Devices You can add functionality to your notebook by connecting a variety of peripherals, as discussed in the following sections: ❑ Connecting a Port Replicator ❑ Connecting a PS/2 External Mouse or Keyboard ❑ Connecting an AV Device ❑...
Page 40: Connecting A Port Replicator
Change text in this variable definition to document title. Connecting a Port Replicator Your notebook supports the use of a port replicator such as the Sony PCGA- PRFX1 model (optional). Attaching a port replicator enables you to connect additional peripherals to your notebook.
Page 41 When attaching your notebook to the port replicator, do not attempt to insert or remove the battery pack. Lifting and turning the notebook with an attached port replicator could cause a temporary loss of power, and may result in data loss.
Page 42 Connecting AC adapter to port replicator ✍ Use the AC adapter that comes with your notebook or the optional Sony adapter. P o r t r e p l i c a t o r ( o p t i o n a l )
Page 43: To Remove Your Notebook From The Port Replicator
Power indicator Turn on the notebook. To remove your notebook from the port replicator Turn off your notebook and the connected peripherals. Pull the levers on each side of the port replicator to release the notebook from the port replicator. Releasing notebook from port replicator Lift the notebook away from the port replicator.
Page 44 Change text in this variable definition to document title. Removing notebook from port replicator Close the port replicator connector cover on the bottom of your notebook. Close the port replicator connector cover after removing your notebook from the port replicator. If the cover is left open, dirt may get inside and damage the notebook.
Page 45: Connecting A Ps/2 External Mouse Or Keyboard
Connecting a PS/2 External Mouse or Keyboard You can connect an external mouse or keyboard to the optional port replicator using a similar type PS/2® plug or adapter. ✍ Before you connect or disconnect the mouse or keyboard, turn off the notebook. You can only connect one external device at a time;...
Page 46: Connecting An Av Device
Change text in this variable definition to document title. Connecting an AV Device You can connect an audio-video (AV) device, such as a TV, to your notebook. Connecting a TV to the Notebook T o A V o u t j a c k ✍...
Page 47: Connecting A Parallel Port Printer
Connecting a Parallel Port Printer You can connect a Windows XP operating system-compatible printer to your notebook to print documents. To connect a printer ❑ Locate the Printer port identified by the (supplied with the printer) into this port on the notebook. Printer connector ✍...
Page 48: Connecting A Usb Printer
Change text in this variable definition to document title. Connecting a USB Printer You can connect a Windows XP operating system-compatible USB printer to either of your notebook’s two USB ports to print documents. ✍ To use a printer, first install the driver software that came with your printer. To connect a USB printer Plug the optional USB printer cable into either of the two USB ports on your notebook and the USB port on your printer.
Page 49: Connecting An External Display
Connecting an External Display You can connect an external display to your notebook. For example, you can use the notebook with any of the following: ❑ Computer display (monitor) ❑ Multimedia computer display ❑ Projector ✍ Connect the external display before you turn on the notebook. To connect a computer display Locate the Monitor jack identified by the notebook.
Page 50: To Connect A Multimedia Computer Display
See the manual that came with your multimedia computer display for more information on its installation and use. To connect a projector You can use a projector, such as the Sony LCD Projector, as an external display. Connecting a projector ✍...
Page 51 Press Switch to an Fn+F7 external display ✍ Connect the cable before you turn on the notebook, otherwise Fn + F7 will not work. Connecting an External Display Result Toggles between the LCD, the external display connected to the Monitor port, or both the LCD and external display.
Page 52: Connecting A Usb Device
Connecting USB device to USB port U S B You can use an optional Sony USB mouse such as the PCGA-UMS1 series (optional) with this notebook. Since the USB mouse software driver is preinstalled in the notebook, you simply plug the USB mouse into the USB port to use it.
Page 53: Connecting An I.link Device
T o D V I n / O u t * i.LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 con- nector. The i.LINK connection may vary, depending on the software application, operating system, and compatible i.LINK devices.
Page 54 Change text in this variable definition to document title. Notes on connecting an i.LINK device ❑ The above figure displays a connection to a Sony digital video camera recorder; your digital video camera recorder may need to be connected differently.
Page 55: Connecting With Another Vaio Computer
Smart Connect software may be necessary. Consult the Sony Web site for support options (http://www.sony.com/pcsupport). * i.LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
Page 56: Connecting External Speakers
Change text in this variable definition to document title. Connecting External Speakers You can enhance the sound quality of your notebook by connecting external speakers. See the manual that came with the speakers for more information on their installation and use. Do not place floppy disks on the speakers;...
Page 57: Connecting An External Microphone
Connecting an External Microphone You can enhance the quality of sound input by using an external microphone. See the manual that came with the microphone for more information on its installation and use. ✍ Make sure your microphone is designed for notebook use. The microphone should be compliant with the plug-in power microphone.
Page 58: Expanding Your Notebook Capabilities
❑ A Wireless LAN PC Card ✍ For more information on available Sony products, go to http://www.sonystyle.com/vaio. Personal Digital Assistant A handheld PDA is the quintessential personal planner and entertainment center that fits in your pocket. With a PDA, you can easily perform the following functions: ❑...
Page 59: Wireless Lan Pc Card
Wireless LAN PC Card and gain access to the Internet. Without the Access Point, you can achieve direct communication (Peer-to-Peer mode) between computers. ✍ For more information on Sony VAIO® Wireless LAN, go to http://www.sonystyle.com/wirelesslan. Expanding Your Notebook Capabilities...
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Page 61: Customizing Your Vaio Notebook
Customizing Your VAIO Notebook The following sections briefly describe how to change your notebook’s default settings. ❑ Selecting the Display Mode ❑ Changing the window design of Sony software...
Page 62: Selecting The Display Mode
Change text in this variable definition to document title. Selecting the Display Mode This notebook uses the ATI video controller. You can select which display is used when the notebook is connected to an external monitor. When you connect an external display, you can switch the display mode between your notebook’s LCD display and the external monitor.
Page 63 Default Monitor and ATI RAGE MOBILITY-M1 AGP dialog box Click the Displays tab and select the display settings by clicking the on the panel of your display choice. For more information, click Help. ✍ If you cannot see your movie or DVD on the external display, change the monitor or TV setting by clicking the Secondary ✍...
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Page 65: Changing The Window Design Of Sony Software
Click << or >> and select the desired design. Click Apply. The “UI Design Selector” window design changes. The window design for your Sony software will match the “UI Design Selector” window. To try another selection, click << or >> then click OK to close the UI Design Selector.
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Page 67: Adding Memory
Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. Expansion memory modules are available as options. For memory upgrades, use only unbuffered PC100 (CL2) SDRAM SO-DIMMs (gold lead contacts). Refer to the Specifications flyer that came with your notebook for the amount of memory pre-installed.
Page 68: Precautions And Procedures
Change text in this variable definition to document title. Precautions and Procedures The procedures described below assume that you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions.
Page 69 Models with 256 MB memory Total System Memory (MB)Slot 1 (MB) Models with 512 MB memory Total System Memory (MB)Slot 1 (MB) Precautions and Procedures Slot 2 (MB) Slot 2 (MB)
Page 70: Removing A Memory Module
Change text in this variable definition to document title. Removing a Memory Module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug your notebook and remove the battery pack(s). After your notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.
Page 71: Removing Memory Module
Remove the memory module. Removing memory module 1 P u l l t h e t a b s i n t h e d i r e c t i o n o f t h e a r r o w T h e m e m o r y m o d u l e i s r e l e a s e d .
Page 72: Installing A Memory Module
Change text in this variable definition to document title. Installing a Memory Module Follow steps 1 to 4 of “Removing a Memory Module” for removing the preinstalled memory. Remove the new memory module from its packaging. Install the memory module by sliding it into the memory module slot. Press the module into place until it clicks.
Page 73: Viewing The Amount Of Memory
Viewing the Amount of Memory Restart the notebook. Click Start on the Windows® taskbar, right-click My Computer, then click Properties. The System Properties window appears. Click the General tab. The amount of memory (MB of RAM the additional memory is not shown, remove and reinstall the memory module.
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Page 75: About The Software On Your Notebook
This section provides the following information: ❑ An overview of the various software that come with your notebook and the activities you can perform with your software ❑ Details on your Sony application, driver, and system recovery CDs...
Page 76: Software Overview
Change text in this variable definition to document title. Software Overview Your computer may not be supplied with all of the software listed below, depending on the configuration you purchased. Preinstalled software may not be identical to retail versions, or include supporting documentation. Adobe Acrobat®...
Page 77 Personal Start Page, a free 6 MB Web site, a member magazine, and 24-hour technical support. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
Page 78 MovieShaker™ Sony Electronics Inc. Sony’s original MovieShaker software creates personal movies that have transitions, background music and text. Just import your video clips and “shake” with a click of the mouse. Your personal movies are easy to create and fun to...
Page 79 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
Page 80 2,500 radio stations featuring music, news and sports. Sony on Yahoo! Yahoo! Inc. Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, and more. Sony ScreenBlast ACID Sony Pictures Digital Entertainment...
Page 81 Sony Electronics Inc. Smart Capture is a fun new way to send multimedia messages via e-mail. Smart Capture manages the i.LINK® connection between your computer and a Sony Digital Handycam® Camcorder that supports the i.LINK interface. It allows you to capture compressed video or still images that you can save or share via e-mail.
Page 82: Application, Driver, And System Recovery Cds
Your notebook comes with the following application and system recovery CDs. To use your recovery CDs, see “Using Your Recovery CDs” for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc.
Page 83: Using Your Recovery Cds
✍ You must be in Windows to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
Page 84: To Use The Driver Recovery Cd(S)
Change text in this variable definition to document title. To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
Page 85 Properties dialog box Click Reinstall Driver. The Hardware Update Wizard appears. Click next. The wizard searches for the correct driver on your Driver Recovery CD. 10 When the recovery process is complete, click Finish. Some drivers require that you restart the computer to complete installation. Using Your Recovery CDs...
Page 86: To Use The System Recovery Cd(S)
If you have any questions on using the System Recovery CD, contact Sony Customer Support. Insert the Sony System Recovery CD in the optical drive. Shut down your notebook as described in the “Shutting Down Your Notebook” section of your printed Quick Start.
Page 87 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press F2. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
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Page 89: Troubleshooting
Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). ❑ Troubleshooting Your Notebook ❑ Troubleshooting the LCD Screen ❑...
Page 90: Troubleshooting Your Notebook
Change text in this variable definition to document title. Troubleshooting Your Notebook My notebook does not start. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates the power is on.
Page 91: My Notebook Starts, But The Message "Operating System Not Found" Appears, And Windows Does Not Start
Turn off the notebook. Remove any peripheral devices connected to the notebook. Turn the notebook on again. Press F2 when the Sony logo appears. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu. Press the arrow keys to select “Get Default Values,” then press Enter.
Page 92: My Notebook Stops Responding Or Does Not Shut Down
Change text in this variable definition to document title. If your notebook continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CD to restore the software titles shipped with your notebook. See “To use the System Recovery CD(s)”...
Page 93: Why Does The System Properties Dialog Box Display A Slower Cpu Speed Than Advertised
To restart your computer, press Ctrl+Alt+Delete simultaneously. When the Windows Task Manager appears, select Shut Down and then Restart from the drop-down list. ✍ If this procedure does not work, press and hold the power button for four seconds or longer to shut down the notebook.
Page 94: Troubleshooting The Lcd Screen
Change text in this variable definition to document title. Troubleshooting the LCD Screen My LCD screen is blank. ❑ Check that the notebook is plugged into a power source and is turned on. ❑ Check that the power indicator on the notebook is on. ❑...
Page 95: Troubleshooting The Mouse And Touchpad
See “Connecting a PS/2 External Mouse or Keyboard” for more information. ❑ If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB port. ❑ If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the mouse drivers.
Page 96 Change text in this variable definition to document title. ❑ If you still cannot turn off your computer after you have tried the steps above, press and hold the power button for more than 4 seconds. ❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback and restart the notebook.
Page 97: Troubleshooting Drives, Pc Cards And Peripheral Devices
Troubleshooting Drives, PC Cards and Peripheral Devices Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive cannot write to a floppy disk. ❑ Check that the floppy disk drive is properly inserted into the multipurpose bay. See “To reinsert the floppy disk drive” for more details. ❑...
Page 98: My Optical Drive Tray Does Not Open
Check that any necessary drivers were installed properly. See “To use the Driver Recovery CD(s)” for more information on installing the drivers. * i.LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connec- tion. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
Page 99: Troubleshooting Software
Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. Refer to “Application, Driver, and System Recovery CDs” for more information. When I click an application icon, the message “You must insert the application CD into your optical drive”...
Page 100: Troubleshooting The Modem
Check that the phone number the program is dialing is correct. ❑ Check that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.) ❑ If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the modem drivers.
Page 101: Troubleshooting Audio
Troubleshooting Audio My speakers make no sound. ❑ If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. If the speaker volume is turned to the minimum, press Fn+F4 to increase the volume and press Shift+Fn+F4 to decrease the volume. ❑...
Page 102 Change text in this variable definition to document title. Click Start on the Windows® taskbar, then click Control Panel, Printers and Other Hardware, and then System in the See Also menu on the left. The System Properties window opens. Select the Hardware tab and then click Device Manager in the Device Manager box.
Page 103: Troubleshooting The Printer
❑ Verify that the parallel port is set to the proper mode. Restart your computer, and then press the F2 key when the Sony logo screen appears. The BIOS setup menu appears. Press the Esc key. Select Get Default Values, and press Enter.
Page 104: Troubleshooting I.link Devices
(Standby or Hibernate). If that happens, restart the computers to establish a connection. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
Page 105: Getting Help
Getting Help Sony provides you with several support resources to answer questions about your VAIO® notebook or the preinstalled software. Refer to these resources in the order they are listed.
Page 106: Support Options
VAIO Support Agent You can find VAIO Support Agent by clicking Start and then selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
Page 107 4-SONY-PC (1-888-476-6972). Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your notebook by calling: 1-888-4-SONY- PC (1-888-476-6972).
Page 108: Software Support Information
Change text in this variable definition to document title. Software Support Information Adobe Acrobat® Reader™, Photoshop® Elements (Adobe Systems Inc.) Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) 206-628-5737 e-mail techdocs@adobe.com hours M-F, 6 AM - 5 PM (PT) America Online® (America Online, Inc.) Web site http://www.aol.com/ phone...
Page 109 Sony Applications (Sony Electronics Inc.) Web site http://www.sony.com/pcsupport/ phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Software Support Information...
Page 110: Sony Service Center
Web site http://www.sony.com/pcsupport/ phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. WinDVD® (InterVideo, Inc.) Web site http://www.intervideo.com/jsp/Support.jsp phone 510-651-0888 e-mail support@intervideo.com...
Page 111: Index
Index Access Point, Wireless LAN adding hardware memory peripherals 47–48 printers Alt key Application Recovery CD Applications key attaching port replicator audio connecting external speakers external microphone troubleshooting battery pack power saving modes using a second battery packs charging 13, 29 indicator lights 29, 31 removing...
Page 112 Change text in this variable definition to document title. 47–48 printer projector PS/2 keyboard PS/2 mouse USB device weight saver correction keys Ctrl key cursor-movement keys customizing your computer digital video camera disconnecting port replicator display mode options selecting Driver Recovery CD drives CD-RW/DVD Combo Drive DVD-ROM...
Page 113 PS/2 using see Local Area Network selecting to display output troubleshooting Local Area Network connecting memory adding memory module expansion installing removing microphone connecting troubleshooting modem troubleshooting monitor connecting selecting switching among mouse PS/2 troubleshooting Mouse Properties screen Mouseware accessing help features multimedia computer display multiple phone lines...
Page 114 Serial port setting up your PC support Shift key Smart Connect software changing window design Smart Connect support information troubleshooting Software list Sony Fax-on-Demand service Sony Service Center speakers external switching troubleshooting volume Standby mode support software support, technical switching...
Page 115 PC Card Using the Floppy Disk Drive video camera viewing the amount of memory volume control weight saver attaching connecting removing using window design of Sony software Windows Explorer Find window key combinations taskbar Wireless LAN Access Point Index...
Page 116 Change text in this variable definition to document title.

This manual is also suitable for:

Vaio pcg-fxa48 Vaio pcg-fxa49

Sony PCG-FXA47 VAIO User Guide (primary manual) User Manual

Welcome

Using Your VAIO Notebook

Connecting Peripheral Devices

Customizing Your VAIO Notebook

Adding Memory

About the Software on Your Notebook

Troubleshooting

Getting Help

Index

Quick Links

Troubleshooting

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Summary of Contents for Sony PCG-FXA47 VAIO User Guide (primary manual)

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Table of Contents