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Aspire T320 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Revision History Please refer to the table below for the updates made on Aspire T320 service guide. Date 2004/03/12 Chapter Updates update the photo of rear panel on page 5. Omit the SATA portion from the “OnChip IDE Device” on page...
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Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Overview Aspire T320 is a versatile, high-power system, supporting Intel Socket 478 CPUs. The computer uses Peripheral Component Interface (PCI) and Accelerated Graphics Port (AGP) design. This improves system efficiency and helps the system support varied multimedia and software applications.
Features & Specifications Intel Pentium 4 processor Chipset Intel 865GV+ICH5 Memory Socket Type: DDR-SDRAM 266/333/400MHz, 2x184 pin DIMM connectors Support 128Mb, 256Mb and 512 Mb memory technologies Capacity: support up to 2GB Graphics On-die VGA 1 VGA port AGP/PCI Three PCI 2.2 5V slots One FDD slot supports 1.44MB/3 mode 3.5”...
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Supports 10/100MB ethernet environment Connectors Quantity: Eight USB Ports (Four on the front, four on the rear panel) Transfer Rate: USB 2.0/1.1 BIOS Award PnP BIOS compatible with SM BIOS 2.3 I/O Expansion Eight USB 2.0 ports PS/2 keyboard port PS/2 mouse port Ethernet (RJ-45) port Parallel port...
Aspire T320 Front Panel The computer’s front panel consists of the following: Description Label Optical Drive FDD Drive 7-in-1 Card Reader (Manufacturing Option) Power Button Speaker or Headphone Jack Microphone Jack USB Ports Description Description Chapter 1...
Aspire T320 Rear Panel Description Label Power Code Socket Voltage Selector Switch Fan Aperture PS/2 Keyboard Port PS/2 Mouse Connector Serial Connector Printer Connector Monitor Connector USB Connector RJ-45 Ethernet Connector Microphone Jack Line-Out Jack Line-In Jack IEEE 1394 Port...
MainBoard Layout Lable 1394_HDER2 BAT1 CN11 CN15 CN18,20 CN21,22 CN24,26 CN25 CN27 CN30 CN35 Component 1394 Connector Battery VGA Port 12V Connector CPU Fan Connector DIMM Port COM1 S-ATA Port Primary IDE Connector, Secondary IDE Connector Main Power Connector Floppy Connector PS2-KBMS Dual USB &...
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Lable CON1 CI\ONN1 F_USB1,2 PCI1,2,3 Chapter 1 Component Parallel Print Port Audio Port SYS FAN Connector COM2 Header USB Port Front USB Connector Clear CMOS PCI Slot 478-pin CPU Slot 865GV Chipset BIOS I/O Connector Audio Controller, Nearby U29 1394 Controller LAN Controller...
Block Diagram VRD 9/10 3 Phase PWM VGA Connector Back Panel USB2.0 Port 1 USB2.0 Port 2 USB2.0 Port 3 USB2.0 Port 4 Front Panel USB2.0 Port 5 USB2.0 Port 6 USB2.0 Port 7 USB2.0 Port 8 IDE CONN 1 IDE CONN 2 Super I/O Serial port...
Hardware Specifications and Configurations System Board Major Chip Item System Core Logic Super I/O Controller LAN Controller Memory Controller VGA Controller E-IDE Controller Keyboard Controller Processor Item Type Slot Speed Bus Frequency Voltage BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package...
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BIOS Hotkey List Hotkey System Memory Item Onboard Embedded Memory Size Memory Socket Number Supported Memory Size per Socket Supported Maximum Memory Size Supported Memory Speed Supported memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC) feature Memory module combinations Function...
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LAN Interface Item LAN Controller Resident Bus LAN Port Function Control VGA Interface Item VGA Controller VGA Controller Resident Bus VGA Memory Function Control IDE Interface Item IDE Controller IDE Controller Resident Bus Number IDE Channel Supported IDE Interface Supports LS-120 Supports bootable CD-ROM Function Control Diskette Drive Interface...
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Serial Port Item Optional serial port IRQ (via BIOS Setup) USB Port Item Universal HCI USB Class Memory Address Map Address 0000000 - 009FFFF 00A0000-00BFFFF 00C0000-00CFFFF 00D0000-00D3FFF 00D4000-00D7FFF 00D8000-00DBFFF 00DC000-00DFFFF 00E0000-00E7FFF 00E8000-00EFFFF 00F0000-00FFFFF 0100000-0F9FFFF 0FA0000-0FFFFFF 1000000-FFFFFFF PCI INTx# and IDSEL Assignment Map PCI INTx # INTA# ADIMM-slot...
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IRQ Assignment Map IRQx IRQ0 Timer IRQ1 Keyboard IRQ2 Reserved IRQ3 Serial Port 2 IRQ4 Serial Port 1 IRQ5 Reserved IRQ6 Floppy Disk IRQ7 Parallel Port IRQ8 Real Time Clock IRQ9 IRQ10 IRQ11 IRQ12 PS/2 Mouse IRQ13 Numeric Processor IRQ14 Embedded Hard Disk IRQ15 Reserved...
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Environmental Requirements Item Operating (unpacked) Non-operating (packed) Mechanical Specifications Item Dimensions(main footprint) Chapter 1 Specifications 5 ~ 16 Hz: 0.015 mm 16 ~ 250 Hz: 0.21 G 5 ~ 27.1 Hz: 0.6 G 27.1 ~ 50 Hz: 0.016 mm 50 ~ 500 Hz: 2 G Specification 180(w)x360(H)x420(D)mm...
Power Management Function (ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard &...
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.
Entering Setup Power on the computer and the system will start POST (Power On Self Test)process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On.
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The items in the main menu are explained below: Product Information To introduce the Product Name,System P/N and MainBoard ID...etc. Standard CMOS Features The basic system configuration can be set up through this menu. Standard BIOS Features The advanced system features can be set up through this menu. Advancted Chipset Features The values for the chipset can be changed through this menu, and the system performance can be optimized.
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).
Standard CMOS Features Select Standard CMOS Features from the main menu to configure some basic parameters in your system. The following screen shows the Standard CMOS Features menu: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.
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Parameter IDE Secondary Channel Slav Drive A Drive B Video Halt On Base Memory Extended Memory Total Memory Description Allows you to configure the hard disk drive connected to the slave port of IDE channel 2. To enter the IDE Channel Secondary Master setup, press [Enter].
Advanced BIOS Features The following screen shows the Advanced BIOS Features: The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter CPU Feature The items allow you to set the Thermal Monitor 1 (on die throttling) and the Thermal Monitor 2 (on ratio &...
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Parameter Boot Other Device This parameter allows you to specify the system boot up search sequence. Swap Floppy Drive Setting to Enabled will swap floppy drive a: and Boot Up Floppy Seek Setting to Enabled will make BIOS seek floppy drive a: before booting the system.
Advanced Chipset Features The advanced chipset features setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer. NOTE: Change these settings only if you are familiar with the chipset. Parameter DRAM Timing Selectable CAS Latency Time...
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Parameter Video BIOS Cacheable Memory Hole At 15M-16M Init Display First On-chip VGA Setting On-Chip VGA On-Chip Frame Buffer Size Boot Display Chapter 2 Description Select “Enabled” to allow caching of the Video BIOS which may improve performance. If any other program writes to this memory area, a system error may result.
Integrated Peripherals Parameter OnChip IDE Device Onboard Device SuperIO Device Description Use the arrow keys to select your options; press <Enter> key to enter the setup sub- menu. The options and setting methods are discussed below. Option Press Enter Press Enter Press Enter Chapter 2...
OnChip IDE Device Press [Enter] to enter the sub-menu and the following screen appears: OnChip IDE Device Parameter IDE HDD Block Mode IDE DMA transfer access On-Chip Primary PCI IDE IDE Primary Master PIO IDE Primary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA On-Chip Secondary PCI IDE Chapter 2...
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OnChip IDE Device Parameter IDE Secondary Master PIO IDE Secondary Slave PIO IDE Secondary Master UDMA IDE Secondary Slave UDMA Description Setting these items to “Auto” activates the HDD speed auto-detect function. The PIO mode specifies the data transfer rate of the HDD.
Onboard Device Press [Enter] to enter the sub-menu and the following screen appears: Onboard Device Parameter USB Controller USB 2.0 Controller USB Keyboard Support USB Mouse Support AC97 Auto Onboard LAN Device Onboard LAN Boot ROM Chapter 2 Description This item is used to enable or disable the on-chip USB.
Super IO Device Press [Enter] to enter the sub-menu and the following screen appears: Soupier Device Parameter POWER ON Function Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 Onboard Parallel Port Parallel Port Mode EPP Mode Select ECP Mode Use DMA Description This option is used to set the power on...
Power Management Setup The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: The following table describes the parameters found in this menu.
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Parameter Run VGABIOS if S3 This option allows the system to initalize the Resume VGABIOS from S3 (Suspend to RAM) sleep state. Power Management This option is used to set the power management scheme. Video Off Method This item determines the manner in which the monitor is blanked.
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Parameter Power On by Ring An input signal on the serial Ring Indicator (RI) line (in other words, an incoming call on the modem) awakens the system from a soft off state. USB KB Wake-Up From S3 This option allows you to specify whether the system will be awakened from power saving modes when activity or input signal of the specified hardware peripheral or component is...
PnP/PCI Configuration The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data Resources Controlled By IRQ Resources PCI/VGA Palette Snoop NOTE: It is strongly recommended that only experienced users should make any changes to the default settings.
PC Health Status The following table describes the parameters found in this menu: Parameter Shutdown Temperature This option is for setting the shutdown temperature level for the processor. When the processor reaches the temperature you set, the ACPI-aware system will be shut down. Current System/CPU These items display the current status of all of the mainboard hardware devices/ Temperature, CPU/...
Frequency/Voltage Control The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter CPU Clock Ratio If the CPU Ratio is set to Manual, end users can choose a suitable ratio to support the CPU. Auto Detect PCI Clk This option allows you to enable/disable the feature of auto detecting the clock frequency of...
Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. Press <Y> and then <Enter> to install the defaults. Press <N> and then <Enter> to not install the defaults. The defaults place demands on the system that may be greater than the performance level of the components, such as the CPU and the memory.
Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password. Type the password, up to eight characters, and press <Enter>. The password typed now will clear any previously entered password from CMOS memory.
Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. When the Save and Exit dialog box appears, press <Y> to save and exit, or press <N> to return to the main menu.
Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. When the Exit Without Saving dialog box appears, press <Y> to discard changes and exit, or press <N> to return to the main menu.
Machine Disassembly and Replacement This chapter will guide you how to disassemble and reassemble Aspire T320. To highlight the point of this chapter is based on AcerPower F1 to edit, because the disassembly procedures are similar. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge.
General Information Before You Begin Before proceeding with the disassenbly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Chapter 3...
Standard Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Opening the System Place the system unit on a flat, steady surface.
Disconnect the CD-In cable. Disconnect the floppy cable. Disconnect the IDE1 and IDE2 cable. Removing the Modem card, CD-ROM, Floppy and HDD Detach the modem card. Disconnect the CD-ROM power, IDE and CD-In cables. Disconnect the floppy cable and power cable. Disconnect the HDD power cable and IDE cable.
Press the latch and remove the CD-ROM drive. Press the latch and remove the floppy drive. Press the latch again to release the hard disk module. Detach the HDD from the bracket. Removing the Power Supply Remove the main ATX power connector as shown here. Remove the Pentium 4(ATX-12V) power connector as shown here.
Remove the power supply. Removing the Heatsink and the CPU Disconnect the Pentium 4 CPU power cable. Release the two heatsink latches. Remove the heatsink module. Remove the CPU by following the instructions here. Removing the Memory Pop out the memory and remove it as shown here. Chapter 3...
Removing the Mainboard Remove the six screw as shown here. Remove the motherboard as shown here. Removing the Power Button Remove the power button as shown here. Removing the LED Module Remove the LED module by following the instructions here. Removing the Daughter Board Remove the screw as shown here.
Standard Reassembly Procedure This section tells you how to reassemble the system when you need to perform system service. Please also refer to the assembly video, if available. Installing the Daughter Board Connect the audio cable and USB cables to the daughter board. Fasten the daughter board with one screw as shown here.
Secure the motherboard with the six screw as shown here. Installing the Heatsink and the CPU Place the CPU to the CPU socket by following the instructions here. Place the heatsink module. Secure the heatsink with the two heatsink latches. Connect the Pentium 4 CPU power cable.
Installing the Power Supply Place the power supply to the original position as shown here. Secure the power supply with the four screws as shown here. Connect the Pentium 4(ATX-12V) power connector to the motherboard as shown here. Connect the main ATX power connector to the motherboard as shown here. Installing the Modem card, CD-ROM, Floppy and HDD Insert the HDD to the bracket by following the instructions here.
Place the CD-ROM drive back to the original position. Connect the HDD power cable and IDE cable. Connect the floppy cable and power cable. Connect the CD-ROM power, IDE and CD-In cables. Place the modem card back to one PCI slot. Then secure the modem card with the screw. Installing the Cables Connect the IDE1 and IDE2 cable to the motherboard.
Connect the CD-In cable to the motherboard. Connect the Aux-In cable to the motherboard. Installing the Front Panel Place the front bezel back to the original position. Closing the System Place the side door back to the original position. Secure the side door with the two screws as shown here. Chapter 3...
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the AspireT320: Power-On Self-Test (POST) Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4...
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
When POST executes a task, it uses a series of preset numbers called check point to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. The following table describes the Acer common tasks carried out by POST. A unique check point number represents each task.
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Checkpoint Description Program chipset default values into chipset. Chipset default values are MODBINable by OEM customers. Reserved Initial onboard clock generator if Early_Init_Onboard_Generator is defined. See also POST 26h. Reserved Detect CPU information including brand, SMI type (Cyrix or Intel) and CPU level (586 or 686).
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Checkpoint Chapter 4 Description Reserved Rederved Reserved Reserved Reserved Reset keyboard if Early_Reset_KB is defined e.g. Winbond 977 series Super I/O chips. See also POST 63h Reserved Test DMA Channel 0 Reserved Test DMA Channel 1 Reserved Test DMA page registers Reserved Reserved Test 8254...
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Checkpoint Description Clear password according to H/W jumper (Optional) Reserved Display number of processors (multi-processor platform) Reserved 1. Display PnP logo 2. Early ISA PnP initialization - Assign CSN to every ISA PnP device Reserved Initialize the combined Trend Anti-Virus code Reserved (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional)
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Checkpoint Chapter 4 Description (Optional feature) Enter AWDFLASH.EXE if: - AWDFLASH.EXE is found in floppy drive. - ALT+F2 is prrssed. Detect serial ports & parallel ports Reserved Reserved Detect & install co-processor Reserved Init HDD write protect Reserved Reserved Switch back to text mode if full screen logo is supported. - If errors occur, report errors &...
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Checkpoint Description 1. Enable L2 cache 2. Program Daylight Saving 3. Program boot up speed 4. Chipset final initialization 5. Power management final initialization 6. Clear screen & dispaly summary table 7. Program K6 write allocation 8. Program P6 class write combining Update keyboard LED &...
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Sympton List”. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change.
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BIOS Messages IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) PCI Device Error PS/2 Pointing Device Interface Error PS/2 Pointing Device Error DMI Table Was Destroyed Press “DEL”...
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause Error Symptom NOTE: Normally, the processor fan should be operative, and the processor clock setting should be...
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Error Symptom Diskette drive does not work. Diskette drive read/write error. Diskette drive LED comes on for more than 2 minutes when reading data. Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes.
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Error Symptom CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held. CD/DVD-ROM drive does not read and there are no messages are displayed. CD/DVD-ROM drive can play audio CD but no sound output.
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Error Symptom Display problem: - Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor(dark) Blank monitor(bright) Distorted image Unreadable monitor Other monitor problems Display changing colors. Display problem not listed above (including blank or illegible monitor). Action/FRU 1.
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Error Symptom Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Printing failed. Printer problems. Some or all keys on keyboard do not work. Pressing power switch does not turn off system.
Jumper and Connector Information Checking Jumper Settings This section explains how to set jumpers for correct configuration of the mainboard. Setting Jumpers Use the mainboard jumpers to set system configuration options. Jumpers with more than one pir are numbered. When setting the jumpers, ensure that the jumper caps are placed on the correct pins. Jumper Short Open...
Pin Definition Jumper Setting JP1:Clear CMOS Location NOTE: If you want to clear CMOS, unplug the AC power supply first, then place the jumper cap on both pins of pin1 & pin2.Set JCC back to the normal status with pin2 & pin3 connected, then power on the system. J10: FWH Protect HEADER_2X1 J9: VRM Delect...
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CN9,CN15: FAN Connector Pin Number CD-IN(CN8) CN34:FRONT AUDIO HEADER Pin Number NOTE: A feature of the front panel headphone jack is that the rear panel audio output connctors are disabled when headphones are plugged in. This feature is implemented through the front panel audio header shown in the above figure and Table.
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CON1: SERIAL PORT HEADER CN21, CN22: S- ATA HDD CONNECTOR (RESERVED) 1394_HDER2: INT 1394 HEADER Pin Number Pin Definition TPA+ TPA- TPB+ CN25: ATX POWER CONNECTOR Pin Number Pin Definition +3.3V +3.3V PWR_OK +5V_SB +12V CN11: ATX12V CONNECTOR Pin Number Pin Number Pin Definition NDCDB...
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Expansion I/O Audio Jack VGA Port Chapter 5 Pin Number MIC IN LINE IN LINE OUT Pin Definition Video Red Output Video Green Output Video Blue Output 5V_SYS Pin Definition CEN_BP_OUT AND AVREF LFE_BP_OUT FRONT_OUT_L FRONT_OUT_R SURR_BP_L SURR_BP_R Pin Definition L_DDCA_DATA 5V_HYSNC 5V_VSYNC...
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Print Port Pin Number STB# DATA BUS1 DATA BUS2 DATA BUS3 DATA BUS4 DATA BUS5 DATA BUS6 DATA BUS7 DATA BUS8 ACK# BUSY PAPER EMPTY SELECT PAUTOFD Serial Port PS/2-KBMS Pin Definition Pin Number 26,27 Pin Definition NDCDA NSINA NSOUTA NDTRA NDSRA Pin Definition...
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire T320. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Chapter 6...
FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
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Aspire T320 Partname DVD-ROM DRIVE DVD-ROM DRIVE 16X PIONEER DVD- 121RD BLACK DVD-ROM DRIVE 16X HLDS GCR- 8162B ACER COLOR BLACK W/O ACER LOGO COMBO DRIVE COMBO DRIVE 48X HLDS GCC- 4480B BLACK DVD DUAL DRIVE DVD DUAL DRIVE 4X NEC ND-1300A...
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.