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Aspire 5517 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® Vista™ Platform • AMD Athlon™ 64 X2 dual-core processor • AMD Athlon™ 64 single-core processor • AMD M780G Chipset System Memory • Low-latency, high-bandwidth •...
• Headphone/Line out jack Dimensions and Weight • 372.3mm x 246.5mm x 26.8mm/40.6mm with ID • Weight < than 3100g (15.6" LCD/6-cell battery/super-multi ODD) Communication • Wireless • 802.11b/g/n WLAN/WiMax • Mini PCIE Wireless LAN module with with mini card slot •...
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• Kensington Lock (7.5mm) Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% Chapter 1...
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Chapter 1 Item Integrated Web camera for video communication webcam (for selected models). Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Icon Closed Front View Icon NOTE: The front panel indicators are visible even when the computer cover is closed Item Click buttons (left The left and right buttons function like the left and right) and right mouse buttons. Palmrest Comfortable support area for your hands when you use the computer.
Rear View Icon Left View Icon Chapter 1 Item Ventilation slots Enable the computer to stay cool, even after prolonged use. Item DC-in jack Connects to an AC adapter Ethernet (RJ-45) Connects to an Ethernet 10/100-based port network. External display Connects to a display device (VGA) port (e.g.
Right View Item Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Kensington lock slot Bottom View Icon 2 3 4 Description Internal optical drive; accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical disk from the drive.
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Icon Chapter 1 Item Battery lock Locks the battery in position. Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use.
Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Power Battery Num Lock Caps Lock NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...
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NOTE: Above table lists some system memory configurations. You may combine DIMMs with various Specification Flash • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control •...
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capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item LAN Chipset Package LAN connector type LAN connector location Feature Interface Wireless Module 802.11b/g/n Item Manufacturer Model 802.11g Radio Technology Operating Frequency Modulation Schemes...
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Item Specification Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% tolerance Super-Multi Drive Item Vendor & model name HLDS GT20N Performance With CD Diskette Specification Transfer rate (MB/sec) Sustained:...
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Item Dimensions Weight Nominal Impedance Power Rating Output Sound Pressure Level Frequency Range Distortion Microphone Item Vendor and Model Directivity Current Consumption S/N Ratio Frequency Power and Keyboard Controller Item Controller Package Features Supply Current Total number of keypads Windows logo key Hotkeys Battery Item...
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Item Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Input Voltage Typical Power Consumption (watt) Weight (with inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle (up/down/right/ left) Temperature Range (°C) Operating Storage (shipping) Card Reader Item Part Name Package General Features Chapter 1...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Aspire 5517 BIOS Information The Information screen displays a summary of your computer hardware information. Information M a i n C P U T y p e C P U T y p e C P U S p e e d...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information M a i n S y s t e m T i m e : S y s t e m T i m e : S y s t e m D a t e : S y s t e m D a t e :...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information M a i n S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s :...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Information M a i n B o o t p r i o r i t y o r d e r :...
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information M a i n E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s...
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
In flash BIOS, the message Please do not remove AC Power Source displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable.
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: An error code is generated for unlocking the HDD.
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Removing BIOS Passwords: To clear the User or Supervisor passwords through hardware, open the WLAN door and use a metal instrument to short the J1 jumper. Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilites, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen.
The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag...
Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' StartAddr=7A...
Machine Disassembly and Replacement IMPORTANT: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
External Module Disassembly Process IMPORTANT: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.
Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Chapter 3...
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Remove the three screws securing the Memory and HDD Covers. Memory Cover Step Lower Covers M2.5*8 3. Remove the HDD cover as shown. 4. Carefully open the Memory Cover. Size Quantity Cover...
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the screw securing the ODD module. Step ODD Module M2.5*8 3. Insert a suitable tool into the access slot in the battery bay as shown. Gently lever the ODD module out of the chassis.
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5. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 6. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 46. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present. Chapter 3...
Removing the WLAN Module 1. See “Removing the Lower Covers” on page 46. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the antenna cables from the WLAN Board. NOTE: Cable placement is Black to the MAIN terminal (upper) and White to the AUX terminal (lower). Chapter 3...
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4. Move the antenna away and remove the two screws to release the WLAN Board. Step Size Quantity Screw Type WLAN Module M2*3 5. Detach the WLAN Board from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...
Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 46. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
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4. Remove the four screws (two each side) securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Remove Left Speaker Power Board Module Screw List Step LCD Module M2.5*8 LCD Module M2.5*8 Upper Cover M2.5*8 Upper Cover M2.5*8 Power Board M2*3 Left Speaker Module M2*3 Right Speaker Module M2*3...
Removing the Switch Cover CAUTION: Using metal tools to remove the Switch Cover may cause damage to the outer casing. The use of plastic tools or fingers is recommended to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
Removing the Keyboard 1. See “Removing the Switch Cover” on page 55. 2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover. 3. Turn the keyboard over on to the TouchPad area to expose the FFC connector. 4.
Removing the LCD Module 1. See “Removing the Keyboard” on page 56. 2. Turn the computer over. Remove the two securing screws from the bottom of the chassis. Step LCD Module M2.5*8 3. Remove the Antenna Cables from the cable channel as shown. Ensure that the cables are free from all cable clips.
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4. Stand the computer on the LCD Panel and pull the Antenna cables completely through the chassis. 5. Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel. 6. Remove the white Antenna cable from the cable channel. Ensure that the cable is completely free of the retaining clips all the way to the hinge well.
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7. Remove the adhesive tape securing the Antenna cable to the Upper Cover. 8. Remove the black Antenna cable from the cable channel as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 9.
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12. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity Screw Type LCD Module M2.5*8 13. Remove the left and right screw covers from on top of the hinges 14. Lift the LCD Module clear of the Upper Cover. Chapter 3...
Removing the Upper Cover 1. See “Removing the LCD Module” on page 57. 2. Turn the computer over. Remove the eleven screws on the bottom panel. Step Upper Cover M2.5*8 3. Turn the computer over. Remove the three screw caps at the rear of the Upper Cover as shown. Chapter 3 Size Quantity...
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4. Disconnect the following four cables from the Mainboard. Chapter 3...
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5. Disconnect A as shown. 7. Release the locking latch on B and remove the FFC cable as shown. 8. Release the locking latch on D and remove the FFC cable as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage.
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9. Remove the nine screws on the top panel. Step Size Quantity Screw Type Upper Cover M2.5*8 10. Starting at the rear left side of the cover, pry apart the Upper and Lower Covers as shown. Work along the back edge of the casing to the right as shown, then lift the Upper Cover clear of the Lower Cover.
Removing the Power Board 1. See “Removing the Upper Cover” on page 61. 2. Locate the Power Board on the Upper Cover as shown. 3. Remove the two screws securing the Power Board to the Upper Cover. Step Power Board M2*3 4.
Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 61. 2. Locate the Left Speaker Module on the Upper Cover as shown. 3. Remove the adhesive tape from the Speaker cable. 4. Remove the Speaker cable from the cable channel. Ensure that the cable is free from all cable clips. Chapter 3...
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5. Remove the single securing screw from the Left Speaker Module. Step Left Speaker M2*3 Module 6. Lift the Speaker clear of the Upper Cover, left side first as shown. Chapter 3 Size Quantity Screw Type...
Removing the Right Speaker Module 1. See “Removing the Upper Cover” on page 61. 2. Locate the Right Speaker Module on the Upper Cover as shown. 3. Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable clips.
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5. Remove the single securing screw from the Right Speaker Module. Step Right Speaker M2*3 Module 6. Lift the Speaker clear of the Upper Cover, right side first as shown. Chapter 3 Size Quantity Screw Type...
Removing the TouchPad Bracket IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover. 1. See “Removing the Upper Cover” on page 61. 2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover. 3.
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4. Remove the two screws from TouchPad bracket. Step Size Quantity Screw Type TouchPad Bracket M2*3 5. Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove it as shown. Chapter 3...
Removing the Mainboard 1. See “Removing the Upper Cover” on page 61. 2. Remove the single securing screw from the Mainboard. Step Mainboard M2.5*4 3. Lift the mainboard from the chassis, right edge first, and place it on a clean, dust-free surface. Size Quantity Screw Type...
Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown. Chapter 3...
Removing the Thermal Module 1. See “Removing the Lower Covers” on page 46. 2. Turn the Mainboard over to access the Thermal Module. 3. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module.
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4. Using both hands, lift the Thermal Module clear of the Mainboard. Chapter 3...
Removing the CPU Fan 1. See “Removing the Thermal Module” on page 74. 2. Disconnect the Fan cable from the Mainboard as shown. 3. Remove the three securing screws from the Fan Module. Step CPU Fan M2*3 Size Quantity Screw Type Chapter 3...
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4. Lift the CPU Fan clear of the Mainboard as shown. Chapter 3...
Removing the CPU IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1. See “Removing the Thermal Module” on page 74. 2.
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 57. 2. Remove the two upper and two lower bezel screw caps and screws. Step LCD Bezel M2.5*6 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the right side toward the top of the bezel, prying the covers apart.
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 80. 2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cable. 3. Remove the Camera from the module. Chapter 3...
Removing the LCD Panel 1. See “Removing the Camera Module” on page 81. 2. Remove the two securing screws from the LCD Panel. Step LCD Panel M2.5*6 3. Remove the adhesive strip holding the cables in place. 4. Remove the Camera cable cluster from the LCD Module as shown. Size Quantity Screw Type...
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5. Lift the LCD Panel clear of the module. Chapter 3...
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 82. 2. Remove the six securing screws (three on each side) from the LCD Panel brackets. Step LCD Brackets M2*3 3. Remove the LCD brackets by pulling away from the LCD Panel. Size Quantity Screw Type...
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4. Turn the LCD panel over to expose the rear. Lift the adhesive protector and disconnect the cable from the LCD Panel. 5. Lift the cable as shown to disengage the adhesive strip securing it in place. 6. Lift the FPC cable to disengage the remaining adhesive and remove the cable from the panel. Chapter 3...
Removing the Antennas 1. See “Removing the LCD Panel” on page 82. 2. Remove the adhesive strips holding the left antenna cable in place. Ensure the cable is free from obstructions. 3. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips and adhesive strips. 4.
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5. Lift the left Antenna clear of the cover. 6. Remove the adhesive strips holding the right antenna cable in place. Ensure the cable is free from obstructions. 7. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips and adhesive strips. Chapter 3...
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8. Remove the adhesive tape securing the right Antenna to the LCD Module. 9. Lift the right Antenna clear of the cover. Chapter 3...
LCD Module Reassembly Procedure Replacing the Antennas 1. Replace the right Antenna as shown. Ensure that the locating pins on the Antenna are correctly seated. 2. Replace the adhesive strip to secure the Antenna in place. 4. Run the cable along the cable channel as shown, using all available cable clips. Chapter 3 Locating Pin 3.
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5. Replace the left Antenna as shown. Ensure that the locating pins on the Antenna are correctly seated. Locating Pin Locating Pin 6. Replace the adhesive strip to secure the Antenna 7. Run the cable down the side of the LCD Module in place.
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9. The Antennas and cables appear as shown when correctly installed. Chapter 3...
Replacing the LCD Panel 1. Connect the LCD cable to the panel connector as shown. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. IMPORTANT: Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module.
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5. Align the LCD brackets with the screw holes on the panel. Replace the six screws (three on each side) in the brackets as shown. 6. Place the LCD Panel in the LCD Module, top edge first, and secure the LCD cable with adhesive tape. IMPORTANT: Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel.
7. Replace the Camera cable cluster in the LCD 8. Secure the LCD module with the two securing Module. screws. Replacing the Camera Module 1. Place the camera in the LCD Module. 2. Connect the cable to the camera module. Chapter 3...
Replacing the LCD Bezel 1. Replace the bezel and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. Chapter 3...
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2. Replace the four screws and screw caps provided. Chapter 3...
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator 2.
Replacing the CPU Fan 1. Align the screw holes on the CPU Fan and Mainboard and replace the Fan. 3. Connect the Fan power cable to the Mainboard connector. Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module.
3. Align the screw holes on the Thermal Module and Mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly. Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left edge first (1), then rotate it downward into position (2).
Replacing the TouchPad Bracket 1. Replace the TouchPad bracket top edge first to 2. Press the bracket down to engage the securing engage the securing clips. clips. 3. Replace the two screws to secure the TouchPad Bracket to the Upper Cover. 4.
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5. Replace the FFC and press down as indicated to secure it to the Upper Cover. Chapter 3...
Replacing the Right Speaker Module 1. Place the module left side first on the Upper Cover as shown. Ensure that the left side of the module is seated correctly in the securing clip. 3. Pass the cable through the Upper Cover as shown. 4. Turn the Upper Cover over and run the cable along 5.
Replacing the Left Speaker Module 1. Place the module right side first on the Upper Cover as shown. Ensure that the right side of the module is seated correctly in the securing clip. 3. Run the cable along the cable channel using all available cable clips. 4.
Replacing the Power Board 1. Slide the Power Board in to the Upper Cover front edge first to engage the securing clip. 2. Press the board down to locate the securing pin. Replacing the Upper Cover 1. Place the Upper Cover on the Lower Cover as shown. 3.
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2. Press down around the edges to secure it in place. 3. Replace the nine screws in the Upper Cover as shown. Chapter 3...
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4. Replace the three screw caps as shown. 5. Connect the following cables to the Mainboard. Chapter 3...
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6. Connect A as shown. 7. Connect C as shown. 8. Connect B and close the locking latch to secure the cable in place. 9. Connect D and close the locking latch to secure the cable in place. Chapter 3...
10. Turn the computer over and replace the eleven screws as shown. Replacing the LCD Module 1. Align the screw holes on the LCD Module and Upper Cover and replace the LCD Module. 3. Replace the left screw cover as shown. Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover.
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4. Replace the right screw cover as shown. Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover. 5. Replace the four screws securing the LCD Module to the Upper Cover. 6. Ensure that the Hinge Covers are replaced correctly.
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9. Run the black Antenna cable along the cable channel as shown using all available retaining clips. 11. Run the white Antenna cable along the cable channel as shown using all available retaining clips. 12. Run the LCD cable along the cable channel using all available cable clips.
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14. Stand the computer on the LCD Panel and pass the Antenna cables through the chassis. 15. The Upper Cover appears as shown when the Antenna and LCD cables are correctly installed. 16. Turn the computer over. Run the Antenna cables along the cable channel as shown, using all available cable clips.
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17. Replace the two screws securing the LCD Module to the Lower Cover. Chapter 3...
Replacing the Keyboard 1. Connect the Keyboard FFC to the Mainboard and close the locking latch to secure the cable in place. 2. Turn the Keyboard over and insert it front edge first 3. Press down as indicated to secure the Keyboard in into the chassis.
Replacing the Switch Cover 1. Place the Switch Cover left side first on to the Upper Cover. 2. Press down as indicated to snap the Switch Cover into place. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2.
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3. Insert the HDD, as indicated and lower it into 4. Slide the HDD in the direction of the arrow to place. connect the interface. Chapter 3...
Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 3. Connect the two Antenna cables to the module. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal (MAIN). Replacing the DIMM Modules 1.
Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD Module. 3. Push the ODD Module into the ODD bay until it is flush with the casing. Replacing the Lower Covers 1.
3. Replace the three screws to secure the covers in place. Memory Cover Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot as shown. Cover 2. Push until the card clicks into place and is flush with the casing.
Replacing the Battery 1. Slide and hold the battery release latch to the 2. Slide the battery lock in the direction shown to release position (1), insert the battery pack and secure the battery in place. press down (2). Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
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Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
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Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
Issue” on page 122.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the POST codes and descriptions during the POST. Code Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 Chapter 4 POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache...
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Code Beeps 2-1-2-3 2-2-3-1 POST Routine Description POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard...
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Code Beeps Chapter 4 POST Routine Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table...
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Code Beeps Code Beeps * If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has failed.
Power Board ITEM LED1 LED3 LED4 LED5 LED6 LED7 Chapter 5 DESCRIPTION Lid Switch TP Lock Button ON/OFF Button Wireless Button ON/OFF LED Media LED Num LED Wireless LED Caps LED TP Lock LED...
Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for Aspire 5517. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Aspire 5517 FRU List CATEGORY Board POWER BOARD WLAN CARD-XB63 WLAN CARD-BCM4312 Cable TP FFC POWER CORD US 3 PIN POWER CORD EU 3 PIN POWER CORD AUS 3 PIN POWER CORD UK 3 PIN POWER CORD CHINA 3 PIN...
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CATEGORY LOWER CASE TP BRACKET MIDDLE COVER ASSY HINGE CAP ASSY UP CAP R UP CAP L RAM DOOR ASSY HDD DOOR ASSY Chapter 6 Description AcerPN 60.N2802.002 33.N2802.001 60.PEE02.002 42.N2802.001 42.PEE02.001 42.PEE02.002 42.N2802.004 42.N2802.005...
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CATEGORY ODD BEZEL-SUPER MULTI ODD BRACKET Keyboard Keyboard EM-7T HM50/70 Internal 17 Standard 99KS Black US International Keyboard EM-7T HM50/70 Internal 17 Standard 99KS Black Greek Keyboard EM-7T HM50/70 Internal 17 Standard 99KS Black Arabic Keyboard EM-7T HM50/70 Internal 17 Standard 99KS Black Russian Keyboard EM-7T HM50/70 Internal 17 Standard 99KS Black Thailand...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.