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HP 240 G7 Maintenance And Service Manual
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HP 240 G7 Maintenance And Service Manual

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HP 240 G7 Notebook PC
HP 246 G7 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP 240 G7

  • Page 1 HP 240 G7 Notebook PC HP 246 G7 Notebook PC Maintenance and Service Guide...
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions or Intel, Pentium, and Core are trademarks of Intel Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................5 Right ..................................5 Left ..................................6 Display ..................................7 Keyboard area ................................ 8 TouchPad ............................. 8 Lights ..............................9 Button, vent, and speakers ....................... 10 Special keys ............................11 Action keys ............................
  • Page 6 Using HP PC Hardware Diagnostics UEFI ......................64 Starting HP PC Hardware Diagnostics UEFI ..................65 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........65 Downloading the latest HP PC Hardware Diagnostics UEFI version ......65...
  • Page 7 Backing up information and creating recovery media ..................68 Using Windows tools ......................... 68 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..68 Restoring and recovery ............................69 Restoring, resetting, and refreshing using Windows tools .............. 69 Recovering using HP Recovery media ....................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP 240 G7 Notebook PC HP 246 G7 Notebook PC Processor 8th-generation Intel® Core™ processors: Intel Core i7-8565U (1.8 GHz, turbo up to 4.6 GHz, 2400/8 MB L3 cache, quad core, 15 W) Intel Core i7-8550U (1.8 GHz, turbo up to 4.0 GHz, 2400/8 MB L3 cache, quad core, 15 W) Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz, 2400/6 MB L3 cache, quad core, 15 W)
  • Page 10 PCIe, NVMe, M.2 solid-state drives (8550U/8250U processors): 256 GB Camera HP TrueVision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0, WDR 720p by 30 frames per second Single digital microphone HP Webcam - VGA camera, indicator LED, USB 2.0, f2.4 640×480 by 30 frames per second...
  • Page 11 Category Description Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected) RJ-45/Ethernet Audio-out (headphone)/audio-in (microphone) combo jack AC Smart Pin adapter plug Keyboard/pointing Keyboard: devices Full-size, textured, island-style keyboard (jet black)
  • Page 12 Category Description Windows 10 Pro StF MSNA Standard Windows 10 Pro StF MSNA Plus For Emerging Market (EM/SL) Windows 10 Home Plus EM/SL Windows 10 Home EM/SL Windows 10 Pro StF MSNA Strategic Windows 10 Pro StF MSNA EM Windows 10 Pro StF MSNA Standard Windows 10 Pro StF MSNA Plus Windows 10 Home StF MSNA Strategic EM Windows 10 Home StF MSNA EM...

  • Page 13: Components

    To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and then select HP ▲ Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 14: Left

    Component Description ● Blinking amber: The battery has reached a low battery level. When the battery has reached a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is not charging. Power connector Connects an AC adapter. Left Component Description...

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Display...

  • Page 16: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Components...

  • Page 17: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Keyboard area...

  • Page 18: Button, Vent, And Speakers

    Button, vent, and speakers Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ● Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only).

  • Page 19: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Action Keys

    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ Icon Description Helps prevent side-angle viewing from onlookers.
  • Page 21 Icon Description Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Turns the TouchPad and TouchPad light on and off. Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

  • Page 22: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Components...

  • Page 23: Labels

    Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Component HP product name Model number Product ID Serial number Warranty period ●...

  • Page 24: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Item Component Spare part number Display Not spared NOTE: Displays are not spared as whole units. Display subcomponent spare parts are available. For spare part information, see Display assembly subcomponents on page Top cover/keyboard L44060-xx1 NOTE: For a detailed list of country codes, see Top cover with keyboard on page TouchPad module L22586-001...

  • Page 26: Cables

    Item Component Spare part number (16) WLAN module Realtek RTL8822BE 802.11ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) 924813-855 Realtek RTL8723DE 802.11bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter L21480-005 (17) Solid-state drive NOTE: For spare part information, see Mass storage devices on page (18) Memory modules (2400 MHz DDR4)

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Hinge cover L44058-001 Display bezel L23181-001 Display panel L23210-001 Hinge Kit (includes left and right hinges) L23194-001 WLAN antenna cable (included in Antenna Kit) For use in models with a single antenna L23158-001 For use in models with dual antennas L23159-001...

  • Page 28: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive cover L23219-001 Hard drive cable L23187-001 Hard drive, 7.0 mm 1 TB, 5400 rpm 762990-005 500 GB, 7200 rpm 703267-001 500 GB, 5400 rpm 778186-005 Solid-state drive (M.2) 256 GB, PCIe, NVMe, value L44333-001 256 GB, SATA-3, TLC L23223-001...

  • Page 29: Miscellaneous Parts

    For use in South Africa L19369-001 For use in South Korea L19366-001 For use in Switzerland L19370-001 For use in Thailand L19371-001 For use in Taiwan L19372-001 For use in the United Kingdom L19373-001 HP HDMI-to-VGA Adapter 701943-001 Screw Kit L23220-001 Miscellaneous parts...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Phillips P1 magnetic screwdriver ● Non-conductive, non-marking pry tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 32: Electrostatic Discharge Damage

    The following grounding equipment is recommended to prevent electrostatic damage: ● Antistatic tape ● Antistatic smocks, aprons, and sleeve protectors ● Conductive bins and other assembly or soldering aids Nonconductive foam ● ● Conductive tabletop workstations with ground cords of one megohm resistance ●...

  • Page 33: Packaging And Transporting Guidelines

    CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V...

  • Page 34: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 42 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts.

  • Page 35: Bottom Cover

    Bottom cover Description Spare part number Bottom cover L44057-001 Rubber feet L44059-001 Before removing the bottom cover, follow these steps: ▲ Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover: Peel the rubber feet off the bottom of the computer (1). Remove the three black Phillips M2.5×6.0 screws (2) from under the rubber feet and the two silver Phillips M2.5×6.0 screws (3) from the bottom corners of the bottom cover.
  • Page 36 Starting near the power connector, use a plastic tool (1) to pry the bottom cover up to remove it (2). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 37: Battery

    Battery Description Spare part number Battery (3-cell, 41 WHr, 3.6 AHr) L11119-855 Before removing the battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27). Remove the battery: Remove the five Phillips M2.0×3.0 screws (1) that secure the battery to the computer.
  • Page 38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 39: Memory

    Memory Description Spare part number Memory module, 8 GB 862398-855 Memory module, 4 GB 862397-859 Before removing the memory modules, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27).
  • Page 40 Gently press down on the module edges until the side retention clips snap into place (3). Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 41: Hard Drive

    Hard drive Description Spare part number Hard drive, 1 TB, 5400 rpm 762990-005 Hard drive, 500 GB, 7200 rpm 703267-001 Hard drive, 500 GB, 5400 rpm 778186-005 Hard drive cover L23219-001 Before removing the hard drive, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26).
  • Page 42 If it is necessary to disassemble the hard drive, pull the connector off the rear of the drive (1), and then lift the cover off the drive (2). Reverse this procedure to reassemble and install the hard drive. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 43: Solid-State Drive

    Solid-state drive Description Spare part number 256 GB, PCIe, NVMe, value L44333-001 256 GB, SATA-3, TLC L23223-001 128 GB, SATA-3, TLC L23222-001 Optane memory module, 16 GB L42281-001 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26).

  • Page 44: Wlan Module

    WLAN module Description Spare part number Realtek RTL8822BE 802.11ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) 924813-855 Realtek RTL8723DE 802.11bgn 1×1 WiFi + Bluetooth 4.2 Combo Adapter L21480-005 Before removing the WLAN, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26).
  • Page 45 Remove the Phillips M2.0×3.0 screw (2), and then pull the module out of the socket (3). Models with two antennas Models with one antenna Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 46: System Board Hook

    System board hook Description Spare part number System board hook L23206-001 NOTE: Located under the battery, a black plastic piece fits around the screw boss next to the memory modules. This “hook” is unsecured and can fall out if you tilt the computer. Use the following image to determine where the hook is properly installed.

  • Page 47: Speakers

    Speakers Description Spare part number Speaker Kit L23221-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 48: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board L23197-001 TouchPad button board bracket L23193-001 TouchPad button board cable L23185-001 Before removing the TouchPad button board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26).

  • Page 49: Fan

    Description Spare part number L23189-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27). Remove the battery (see Battery on page 29).

  • Page 50: Heat Sink Assembly

    Heat sink assembly Description Spare part number Heat sink for use in models with Intel Core processors and integrated UMA graphics L23192-001 Heat sink for use in models with Intel Core processors and discrete graphics L23191-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26).
  • Page 51 Thoroughly clean the thermal material from the surface of the heat sink (1) and associated system board component (2) each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. To remove the heat sink assembly from products with discrete graphics: In the order indicated on the heat sink assembly, remove the six Phillips M2.0×3.0 screws (1) that secure the heat sink to the computer.
  • Page 52 Thoroughly clean the thermal material from the surfaces of the heat sink (1)(3) and associated system board components (2)(4) each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Reverse this procedure to install the heat sink.

  • Page 53: Touchpad Module

    TouchPad module Description Spare part number TouchPad module L22586-001 TouchPad module cable L23184-001 Before removing the TouchPad module, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27).

  • Page 54: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows operating system Description Spare part number System board for use in models with discrete graphics memory: Intel Core i7-8565U processor L38148-xx1 ●...
  • Page 55 (3): Power connector cable (4): Speaker cable (5): Keyboard backlight cable (6): Keyboard cable (7): TouchPad button board cable (8): USB board cable Remove the black Phillips M2.0×3.0 screw (1), and the four silver Phillips M2.0×2.0 screws (2) that secure the system board to the computer. Component replacement procedures...
  • Page 56 Lift the left side of the system board (1), and then remove it from the computer (2). Reverse this procedure to install the system board. When installing the system board, first insert the bottom (side closest to the display hinge cover) down and into the computer.

  • Page 57: Power Connector Cable (Dc-In)

    Power connector cable (DC-in) Description Spare part number Power connector cable L23188-001 Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27).

  • Page 58: Usb/Card Reader/Power Button Board

    USB/card reader/power button board Description Spare part number USB/card reader/power button board L23196-001 USB/card reader/power button board cable L23186-001 Before removing the USB/card reader/power button board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27).

  • Page 59: Display Assembly

    Display assembly Full hinge-up displays are not spared. Displays are spared only at the subcomponent level. Before removing the display panel, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 26). Remove the bottom cover (see Bottom cover on page 27).
  • Page 60 Separate the display from the computer (3). Remove the display assembly subcomponents: If it is necessary to replace the display bezel: If you need to remove the display bezel, flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure.
  • Page 61 Detach the camera module (1) from the display back cover. (The module is attached with double- sided adhesive.) Disconnect the cable (2) from the camera/microphone module. The camera module is available using spare part number L23237-001. If it is necessary to replace the display panel: Remove the four Phillips M2.0×3.0 screws that secure the panel to the display enclosure.
  • Page 62 Disconnect the display panel cable (3) from the display panel. Remove the display panel. The raw display panel is available using spare part number L23210-001. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 63 If it is necessary to replace the hinge cover, use a plastic, non-marking tool to pull up on the side of the hinge cover (1), and then remove it (2). The hinge cover is available using spare part number L44058-001. When replacing the hinge cover, make sure the hinges rotate downward as far as they can go.
  • Page 64 Remove the display hinges (2). The display hinges are available using spare part number L23194-001. If it is necessary to replace the display panel cable: Release the cable from the retention clips (1) and routing channel built into the bottom edge and sides of the display enclosure.
  • Page 65 Release the antenna from the display enclosure (2). Antennas are available using spare part number L23158-001 for models with a single antenna and L23159-001 for models with dual antennas. Use the following image to determine proper cable routing in the display of the antenna cable (1) and display cable (2).

  • Page 66: Top Cover With Keyboard

    Top cover with keyboard The top cover with keyboard remains after removing all other spared parts from the computer. In this section, the first table provides the main spare part number for the keyboards. The second table provides the country codes. Description Spare part number Keyboard...

  • Page 67: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup To select a menu or a menu item, use the key and the keyboard arrow keys and then press enter, or ●...

  • Page 68: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 69: Changing The Boot Order Using The F9 Prompt

    For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.

  • Page 70: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 71: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 72: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 73: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations: ● HP PC Hardware Diagnostics UEFI is not included in the preinstall image.

  • Page 74: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 75 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

  • Page 76: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive, as follows: Go to http://www.hp.com/support.

  • Page 77: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 78: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 234.0 mm 9.21 in Width 335.0 mm 13.19 in Height 19.9 mm 0.78 in Weight With solid-state drive or eMMC 1509.4 g 3.30 lbs With hard drive 1545.7 g 3.40 lbs With solid-state drive and hard drive 1554.0 g 3.43 lbs Input power...

  • Page 79: 35.6-Cm (14.0-In) Display Specifications

    35.6-cm (14.0-in) display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution FHD: 1920×1080 HD: 1366×768 Surface treatment Anti-glare BrightView Brightness 220 nits Viewing angle Backlight Aspect ratio 16:9 Display panel interface M.2 SATA solid-state drive specifications 128-GB* 256-GB* Height 1.35 mm 1.35 mm Weight...

  • Page 80: M.2 Pcie Solid-State Drive Specifications

    M.2 PCIe solid-state drive specifications 256-GB* Dimensions Height 1.0 mm Length 50.8 mm Width 28.9 mm Weight < 10 g Interface type ATA-7 Transfer rate Sequential Read Up to 2150 MB/s Random Read Up to 300,000 IOPs Sequential Write Up to 1260 MB/s Random Write Up to 100,000 IOPs Ready time, Maximum (to not busy)

  • Page 81: Hard Drive Specifications

    Hard drive specifications 1-TB* 500-GB* Dimensions Height 7.0 mm or 9.5 mm 7.0 mm Length 100.4 mm 100.6 mm Width 69.9 mm 70.1 mm Weight 107.0 g 92.0 g Interface type SATA SATA Transfer rate Synchronous (maximum) 300 MB/sec 300 MB/sec Security ATA security ATA security...

  • Page 82: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 83 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 84: 11 Statement Of Memory Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.
  • Page 85 If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, then uncheck the checkbox for DriveLock password on restart. Select OK to proceed. Select the Main menu, and then select Reset BIOS Security to factory default.

  • Page 86: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...
  • Page 87 Fingerprint reader 512 KByte flash Stores Fingerprint reader memory is Only a digitally signed (select products fingerprint programmed by user application can make the only) templates. enrollment in HP call to write to the flash. ProtectTools Security Manager. Nonvolatile memory usage...

  • Page 88: Questions And Answers

    HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 89: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 90: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 91: Index

    Index buttons display panel AC adapter, spare part numbers 21 left TouchPad 8 product description 1 action keys 12 power 10 removal 53 identifying 12 right TouchPad 8 display panel cable keyboard backlight 12 removal 56 mute 12 spare part numbers 56 camera 7 next 12 display specifications 71...
  • Page 92 49 hot keys camera 7 spare part numbers 49 microphone mute 12 caps lock 9 power cord HP PC Hardware Diagnostics UEFI drive 6 set requirements 74 downloading 65 power 6 power lights 6 starting 65 RJ-45 (network) 5...
  • Page 93 M.2 solid-state drive 72 volume creating using HP Cloud Recovery solid-state drive 71 adjusting 12 Download Tool 68 stop action key 12 mute 12 creating using Windows tools 68 Sure Start regulatory information using 62 Windows regulatory label 15...

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