Contents 1 About your Dell DL4300 Appliance..............9 ........................9 Supported configurations ......................9 Front panel features and indicators ..................... 11 Back panel features and indicators ........................14 Hard drive indicator codes ..........................15 NIC indicator codes ..................... 15 Power supply unit indicator codes ....................
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........................35 Entering System Setup ..........................36 System BIOS ........................54 iDRAC Settings utility ......................55 System Information details ........................55 Dell Lifecycle Controller ....................56 Embedded system management ............................56 Boot Manager ........................56 Viewing Boot Manager ......................56 Boot Manager main menu 6 Installing and removing system components..........
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...............72 Removing a hard drive carrier from the hard drive tray ..............73 Installing a hard drive carrier into the hard drive tray ................. 74 Removing a hard drive from a hard drive carrier .............76 Removing the hard drive backplane from the hard drive tray ............
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...................... 123 Installing an internal SD card ..................123 Removing the internal dual SD module ..................125 Installing the internal dual SD module ........................125 Network daughter card ..................126 Removing the network daughter card ..................127 Installing the network daughter card ...........................129 System battery ......................129 Replacing the system battery...
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..............170 When to use the Embedded System Diagnostics ..........170 Running the Embedded System Diagnostics from Boot Manager .....170 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................171 System diagnostic controls ........................171 Dell Server E-Support Tool 8 Jumpers and connectors ................172 ......................
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10 Getting help....................190 ..........................190 Contacting Dell ....................190 Locating Service Tag of your system .........................190 Documentation feedback...
About your Dell DL4300 Appliance Supported configurations Your Dell DL4300 Appliance supports the following configurations: Table 1. Standard Edition Component Specification Processor Up to two Intel Xeon E5-2640 v4 processor Hard drives Up to twelve 3.5–inch hard drives, two 2.5–inch back-accessible hard drives connected to a SATA chipset, and four 3.5–inch hard drives in the middle...
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diagnostic LEDs or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front panel. Figure 1. Front panel features and indicators (Twelve x 3.5–inch hard drive chassis) System identification button Power button NMI button Information tag Hard drives...
USB management port/ Enables you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the system.
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Figure 2. Back panel features and indicators—DL4300 System identification button System identification connector iDRAC8 Enterprise port Half-height PCIe expansion-card slot (3) Serial connector Video connector USB connector (2) Full-height PCIe expansion-card slot (3) Ethernet connector (2) 10. Power supply unit (PSU1) 11.
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Item Indicator, button, or Icon Description connector iDRAC8 Enterprise port Dedicated management port. Half-height PCIe Allows you to connect up to three half-height PCI expansion-card slot (3) Express expansion cards. Serial connector Allows you to connect a serial device to the system.
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 3.
Drive-status indicator pattern (RAID only) Condition Flashes green for three seconds, amber for Rebuild stopped three seconds, and then turns off after six seconds NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status.
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CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to turn the system on.
Check the System Event Log or system messages for the specific issue. For more • When the system is turned on. information about error messages, see the Dell Event and Error Messages Reference • When the system is in standby. Guide at Dell.com/openmanagemanuals > •...
Icon Description Condition Corrective action (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program. Electrical The indicator flashes amber Check the System Event Log or system indicator if the system experiences an messages for the specific issue.
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Figure 6. iDRAC Direct LED indicator iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 9. iDRAC Direct LED indicators Convention iDRAC Direct Condition LED indicator pattern...
Quick Sync indicator codes Figure 7. Quick Sync indicator codes Quick Sync status indicator Quick Sync activation button Table 11. Quick Sync indicator codes Power indicator pattern Condition Slow flash Indicates that Quick Sync is waiting to be configured from iDRAC. Solid Indicates that Quick Sync is ready to transfer.
Managing your system For information about working with Dell.com/support/home your system, see the Dell DL4300 Appliance User's Guide. For information about supported Dell.com/support/home hardware and software versions for your system, see the Dell DL4300...
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For information about installing, using, Dell.com/openmanagemanuals and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For understanding the features of Dell Dell.com/idracmanuals Lifecycle Controller (LCC), see the Dell Lifecycle Controller User’s Guide. Working with Dell For information about understanding Dell.com/storagecontrollermanuals...
Edition Expansion bus specifications The Dell DL4300 system supports PCI express (PCIe) generation 3 expansion cards, which need to be installed on the system board using expansion card risers. This system supports three types of expansion card risers. The following table provides the expansion card riser specifications: Table 13.
NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on the system. PSU specifications Your Dell DL4300 system supports up to two AC redundant power supply units (PSUs). Table 14. PSU specifications Class...
Drive specifications Hard drives The Dell DL4300 system supports up to twelve 3.5 inch and two 2.5 inch back-accessible and four 3.5 inch (in the hard-drive tray), internal, hot-swappable Nearline SAS drives in hard-drive slots 0 through 11 and 12 through 15.
Video type Matrox G200eR2 Video memory 16 MB Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Table 18. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 10°C to 35°C (50°F to 95°F) with no direct sunlight on the...
Table 21. Maximum shock specifications Maximum vibration Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. • Air must be free of corrosive dust. Corrosive dust • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments.
160 W or higher wattage processor is not supported. • Redundant power supply units are required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • The 3.5-inch hard drive chassis supports a maximum of 120 W processor. •...
Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...
Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
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Dell.com/openmanagemanuals → OpenManage Server Administrator or Dell.com/openmanagemanuals → OpenManage Essentials.
Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Table 28. Navigation keys Description <Page Up>...
UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode, and enable or disable USB ports. Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system.
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Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
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32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
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Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = Enables or disables the device. When enabled, a UEFI boot option is created for the 1 to 4) device. PXE Device n Enables you to control the configuration of the PXE device.
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Option Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option.
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Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password.
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Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x>...
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Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and...
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Option Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
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NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
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Option Description Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
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Option Description Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
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Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
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Option Description For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
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Option Description User Accessible Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB Ports USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.
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Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
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Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
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Option Description Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the Performance CPU power management is controlled by the OS DBPM and the System DBPM Control (DAPC). This option is set to Disabled by default. Memory Patrol Sets the memory patrol scrub frequency.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Entering the iDRAC Settings utility Turn on or restart the managed system.
UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the...
The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. If removed, install the optional front bezel. Reconnect the peripherals and connect the system to the electrical outlet.
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Slide the release latch up and pull the left end of the bezel. Unhook the right end, and remove the bezel. Figure 8. Removing the optional front bezel release latch bezel lock front bezel...
Figure 9. Removing the optional Quick Sync front bezel release latch bezel lock Quick Sync bezel Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. Hook the right end of the bezel onto the chassis.
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Figure 10. Installing the optional front bezel bezel lock front bezel Figure 11. Installing the Quick Sync bezel bezel lock Quick Sync bezel...
System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover actuates the intrusion switch which aids in maintaining system security. Removing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals.
Figure 12. Removing the system cover system cover latch latch release lock Next steps Install the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 14. Inside the system cooling-fan in the cooling-fan assembly (6) processor (2) DIMMs (24) hard-drive backplane (back) hard drive (2) (back) power supply unit (2) expansion-card riser 3 network daughter card expansion-card riser 2 expansion-card riser 1 hard-drive backplane Cooling shroud The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Next steps Install the hard drive tray. See the Installing the hard drive tray section. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Installing the hard drive tray Installing the hard drive tray Prerequisites...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Steps Align the connector at the base of the cooling fan with the connector on the system board. Slide the cooling fan into the securing slot until the tab locks into place. Figure 27. Installing a cooling fan cooling fan assembly cooling fan connector (6) fan release tab (6) cooling fan (6)
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Next steps Follow the procedure listed in the After working inside your system section. System memory Your system supports DDR4 registered DIMMs (RDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 2133 MT/s depending on the following factors: •...
General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
Memory sparing NOTE: To use memory sparing, this feature must be enabled in System Setup. In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled. With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Follow the procedure listed in the Before working inside your system section. Removing the cooling fan assembly. Removing the cooling fan assembly. Remove the cooling shroud. Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Steps Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab.
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Figure 32. Processor shield close first socket release lever lock icon processor open first socket release lever unlock icon...
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Figure 33. Removing a processor close first socket-release lever pin-1 indicator of processor processor slot (4) processor shield open first socket-release lever socket socket keys (4) Next steps Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Align the pin-1 indicator of the processor with the triangle on the system board. Place the processor on the socket such that the slots on the processor align with the socket keys. 10.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 37. Opening the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Figure 38. Closing the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 41. Removing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Installing the integrated storage controller card.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 42. Installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Follow the procedure listed in the After working inside your system section.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 43. Removing an expansion card from expansion card riser 2 or 3 expansion card expansion card latch expansion card riser power connector expansion card connector Next steps Install an expansion card into the expansion card riser. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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NOTE: The expansion card riser 1 can be used only when both the processors are installed. Steps Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. Press tab A and rotate the latch clockwise. Press tab B and rotate the latch down.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 58. Installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion card riser 3 riser guide-back expansion card riser 3 connector Next steps Install the expansion card(s) into the expansion card risers 2 or 3. Follow the procedure listed in the After working inside your system section.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 60. Removing and installing the Internal Dual SD Module (IDSDM) Internal Dual SD module LED status indicator (2) SD card SD card slot IDSDM connector The following table describes the IDSDM indicator codes. Table 34. IDSDM indicator codes Convention IDSDM indicator code Description Green...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 61. Removing the NDC captive screw socket (2) connector on the system board captive screw (2) touch point (2) network daughter card (NDC) back panel slot for Ethernet connectors Next steps Install the NDC. If removed, install the expansion card(s) on the expansion card riser 2. Follow the procedure listed in the After working inside your system section.
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 63. Removing the system battery system battery system battery slot To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place. Figure 64.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals. All hard drives are connected to the system board through the hard drive backplane. Hard drives are supplied in hot-swappable hard drive carriers that fit in the hard drive slots.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 71. Removing a 3.5-inch hard drive blank hard drive blank release button Next steps If applicable, install the front bezel. Related Links Safety instructions Installing a 3.5-inch hard drive blank Prerequisites Follow the safety guidelines listed in the Safety instructions section. If installed, remove the front bezel.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Steps If a hard drive blank is installed in the hard drive slot, remove it. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable hard drive into a hot swappable hard drive carrier section. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 78. Removing and installing the 3.5 inch (x12) backplane release tab (2) cable A2 cable A1 left ear control panel cable backplane signal cable backplane power cable (2) cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
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Figure 79. Cabling diagram—3.5 inch (x12) backplane (option 1) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1 integrated storage controller card...
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Figure 80. Cabling diagram—3.5 inch (x12) backplane (option 2) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1 hard-drive mid plane integrated storage controller card backplane signal connector 2 Next steps Replace the hard-drive backplane. Follow the steps in the Installing the hard-drive backplane section.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 81. Installing the 2.5 inch (x24) SAS/SATA backplane release tab (2) left ear control panel cable backplane power cable hard drive backplane expander backplane signal cable hard drive backplane assembly backplane power cable mini SAS cable connector (2) SAS cable (3) 10.
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Figure 82. Installing the 3.5 inch (x12) SAS/SATA backplane release tab (2) SAS cable A2 SAS cable A1 left ear control panel cable backplane signal cable backplane power cable (2) SAS cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
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Figure 83. Installing the 1.8 Inch (x18) SAS/SATA backplane release pin left ear control panel cable SAS A2 cable backplane signal cable control panel cable backplane power cable USB cable mini SAS connector (2) SAS cable (2) 10. right ear control panel flex cable 11.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Steps Align the notches on the backplane with the notches on the chassis. Lift the release pin and slide the backplane toward the back of the chassis until firmly seated. Release the release pin to lock the backplane to the chassis. Reconnect all the cables to the backplane.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 86. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis LCD control panel notches (6) display module cable retention clip display module cable tabs on the LCD control panel (6)
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 88. Removing and installing the LED module—four cabled hard drive chassis LED module screw (2) slot on the chassis Figure 89. Removing and installing the LED control panel board—four cabled hard drive chassis screw (2) control panel connector cable...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
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Figure 91. Removing the system board release pin system board system board holder Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Figure 92. Installing the system board release pin system board system board holder Next steps Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section.
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Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Ensure that you: Use the Easy Restore feature to restore the Service Tag.
Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related Links Safety instructions Safety instructions Before working inside your system After working inside your system Installing the system board Initializing the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM for TXT users While booting your system, press F2 to enter System Setup.
Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Server E-Support Tool Dell System E-Support Tool (DSET) allows you to collect hardware, storage and operating system information for your Dell Appliance. This information is consolidated into a single System Configuration Report that can be used for troubleshooting or inventory collection of a system.
Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Related Links Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.
Troubleshooting a serial I/O device Steps Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. Turn off the system and the serial device, and swap the serial device with a compatible device.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
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Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.