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"TO ENSURE SAFE USE OF THE MACHINE" and "INSTALLATION REQUIREMENTS" sections. Keep this manual close at hand for reference whenever needed. MODEL: MX-C310 MX-C380 MX-C311 MX-C381 MX-C400 TO ENSURE SAFE USE OF THE MACHINE INSTALLATION REQUIREMENTS SUPPLIES REPLACING SUPPLIES AND MAINTENANCE...
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Each instruction also covers the optional units used with these products. Caution! For complete electrical disconnection, pull out the main plug. The socket-outlet shall be installed near the equipment and shall be easily accessible. Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations.
These special accessories must be used with the device. The Declaration of Conformity can be viewed at the following URL address. http://www.sharp.de/doc/MX-FXX3.pdf MATERIAL SAFETY DATA SHEET The MSDS (Material Safety Data Sheet) can be viewed at the following URL address:...
Contents TO ENSURE SAFE USE OF THE MACHINE ....4 Cautions ....4 Warnings .
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• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
TO ENSURE SAFE USE OF THE MACHINE Cautions • Do not make any modifications to this machine. Doing so may result in personal injury or damage to the machine. • Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from printing by national law.
Warnings • Do not touch the transfer belt and the transfer roller. Scratches or smudges on the transfer belt or transfer roller will cause dirty prints. • The fusing unit is extremely hot. Exercise care in this area. • Do not look directly at the light source. Doing so may damage your eyes.
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With the exception of instances provided for by law, Sharp Corporation bears no responsibility for any damages or loss due to the loss of stored document data.
Laser information Wave length Pulse times (North America and Europe) Output power Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001) For Europe: CLASS 1 LASER PRODUCT LASER KLASSE 1...
INSTALLATION REQUIREMENTS Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved. 1. The machine should be installed near an accessible power outlet for easy connection. 2. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements.
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CAUTION: Do not install the machine in a location with poor air circulation. A small amount of ozone is created inside the machine during printing. The amount of ozone created is not sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation.
Standard supplies for this product that can be replaced by the user include paper, toner cartridges, and staple cartridges for the finisher. Be sure to use only SHARP-specified products for the toner cartridges, finisher staple cartridge, and transparency film. For best copying results, be sure to use only Sharp Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products.
REPLACING SUPPLIES AND MAINTENANCE This section explains the procedures for replacing supplies such as toner and staple cartridges and routine maintenance. Replacing the toner cartridges Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. In copy mode Ready to scan for copy.
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REPLACING SUPPLIES AND MAINTENANCE Open the front cover. Locations of colour toner cartridges (Y): Yellow (M): Magenta (C): Cyan (Bk): Black Pull the toner cartridge toward you. Example: Replacing the yellow toner cartridge (Bk)
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Take out the new toner cartridge, hold it with both hands, and shake 5 or 6 times horizontally. • When shaking the toner cartridge, be sure to shake with the protective material inserted in the cartridge. If you shake the cartridge after removing the protective material, toner may spill out.
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REPLACING SUPPLIES AND MAINTENANCE Insert the new toner cartridge horizontally and push it firmly in. The shape of the toner cartridge varies by colour. Insert in the same location as the toner cartridge that was removed.
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Store the toner in a location that is cooler than 40°C (104°F). Storage in a hot location may cause the toner in the cartridge to solidify. • If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality and performance and there is a risk of damage to the machine.
REPLACING SUPPLIES AND MAINTENANCE Replacing the toner collection container The toner collection container collects excess toner that is produced during printing. When the toner collection container becomes full, "Replace used toner container." will appear. Follow the procedure below to replace the toner collection container. It is also necessary to remove the toner collection container in order to replace the transfer unit.
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Remove the toner collection container. • If the toner collection container is tipped forward too far, it will not be possible to remove it. • Do not point the holes down as used toner will spill out. • Hold the container by both hands and lift it up slowly. •...
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REPLACING SUPPLIES AND MAINTENANCE Turn the lock lever on the toner collection container to the left. Turn the lock lever to the left until it stops. If the lock lever does not turn, check if the toner collection container is installed correctly.
Replacing the developer cartridge / drum cartridge Before replacing the developer cartridge or drum cartridge, turn off the main power of the machine and wait briefly. Replacing the developer cartridge Your service technician will replace the developer cartridge. Only replace the cartridge as explained below if your service technician instructs you to.
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REPLACING SUPPLIES AND MAINTENANCE Open the main charger cover. (1) Turn the main charger cover lock levers in the direction of an arrow below. When the lock levers are horizontal, the lock is released. (2) Grasp the lock levers and tip the cover forward.
Remove the developer cartridge. (1) Grasp the developer cartridge lock and pull it forward and down. (2) Squeeze the lever on the developer cartridge. (3) Pull the developer cartridge out horizontally. (4) Support the developer cartridge near the middle with your hand and completely remove the developer cartridge.
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REPLACING SUPPLIES AND MAINTENANCE Shake the new developer cartridge 5 or 6 times as shown. Hold the developer cartridge firmly as shown below and shake forward and back, left and right. Remove the protective material after shaking the developer cartridge. •...
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Insert the new developer cartridge horizontally. Insert the new developer cartridge in the same location as the cartridge that was removed. • Do not tilt the developer cartridge or insert it in the wrong direction or orientation. This may damage the developer cartridge or drum cartridge and cause failure.
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REPLACING SUPPLIES AND MAINTENANCE Hold the developer cartridge with one hand and slowly remove the seal with the other hand. Slowly pull the seal straight and horizontally out. If excessive force is used or the seal is pulled out diagonally, it may tear. There is a mark (red belt) on the end of the seal.
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Install the toner collection container. ☞ Replacing the toner collection container (page 16) Close the front cover. Take care that your fingers are not pinched when closing the cover. REPLACING SUPPLIES AND MAINTENANCE...
REPLACING SUPPLIES AND MAINTENANCE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. Caution • Do not throw the developer cartridge into a fire. Toner may fly and cause burns.
Replacing the drum cartridge Your service technician will replace the drum cartridge. Only replace the cartridge as explained below if your service technician instructs you to. Follow the instructions carefully. • Do not leave the drum cartridge outside of its package for a long time, and do not remove cartridge from its package in a location where there is bright sunlight or bright light.
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REPLACING SUPPLIES AND MAINTENANCE Remove the protective material from the drum cartridge and slowly insert the drum cartridge along the guides. Make sure that the on the machine as you insert the drum cartridge. • To remove the protective material, slowly pull it straight out so that it does not tear.
Replacing the staple cartridge in the finisher When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Open the cover. While pressing the lever over to the left, slide the finisher to the left until it stops.
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REPLACING SUPPLIES AND MAINTENANCE Remove the empty staple cartridge from the staple case. Gently grasp the right side of the staple cartridge as shown and lift to the left and up. The lock will release easily. After the lock releases, continue lifting the staple cartridge to the left and up to remove it.
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Replace the staple case. Push the staple case in until it clicks into place. Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. Close the cover. Take care that your fingers are not pinched when closing the cover. Make a test print or copy in staple sort mode to verify that stapling takes place correctly.
• Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discolour the housing. • When using the MX-C311/MX-C381, use a soft cloth to gently wipe off dirt from the area on the operation panel with a mirror-like finish (shown at right).
Scanning area If coloured lines or white lines appear in images scanned using the automatic document feeder, clean the scanning area (the thin long glass next to the document glass). Cleaning the main charger of the photoconductive drum If black lines or coloured lines appear even after you have cleaned the document glass and automatic document feeder, use the charger cleaner to clean the main charger.
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REPLACING SUPPLIES AND MAINTENANCE Release the lock levers and open the main charger cover. ☞ Replacing the developer cartridge (page 19) Remove the charger cleaner. (1) Flip down the charger cleaner lock (A) in the direction of the arrow, and lift the left end of the charger cleaner. (2) Move the charger cleaner to the left and pull it out.
Clean the main charger. (1) Gently push the charger cleaner all the way in. (2) Gently pull the charger cleaner out. (3) Repeat the above (1) to (2) three times. • Take care not to let the tip of the charger cleaner become soiled by toner.
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REPLACING SUPPLIES AND MAINTENANCE Repeat step 5 with each of the other main chargers. Main charger There are a total of 4 places to be cleaned in the machine as shown. Replace the charger cleaner in its original position. Insert the tip of the charger cleaner in toward the right and then press down on the end of the charger cleaner.
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Install the toner collection container. ☞ Replacing the toner collection container (page 16) Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power.
REPLACING SUPPLIES AND MAINTENANCE Cleaning the bypass tray rollers If you find that paper fed from the bypass tray misfeeds or is soiled by the roller, remove and clean the roller. If misfeeds or soiling continue to occur, replace the roller.
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To clean the rollers, wipe the roller with a clean cloth. Caution When cleaning the rollers, be careful not to injure your hands. Do not touch the surface of the roller if your hands are dirty. If the dirt is difficult to remove, moisten the cloth with a small amount of water or neutral detergent, and then wipe with a clean, dry cloth until no moisture remains.
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REPLACING SUPPLIES AND MAINTENANCE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the...
Cleaning the automatic document feeder rollers If you find that originals fed through the automatic document feeder misfeed or are soiled by the rollers, remove the rollers and clean them. If misfeeds or soiling continue to occur, replace the rollers. Before starting, remove any originals from the automatic document feeder.
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REPLACING SUPPLIES AND MAINTENANCE To clean the rollers, wipe each roller with a clean cloth. Caution When cleaning the rollers, be careful not to injure your hands. Do not touch the surface of the roller if your hands are dirty. If the dirt is difficult to remove, moisten the cloth with water or a neutral detergent.
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Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. After turning on the power, make sure that an error message regarding replacement of the roller does not appear. REPLACING SUPPLIES AND MAINTENANCE ) on the...
REPLACING SUPPLIES AND MAINTENANCE Cleaning the laser unit When the laser unit inside the machine becomes dirty, line patterns (coloured lines) may form in the printed image. Follow the steps below to clean the laser unit. Identifying lines (coloured lines) caused by a dirty laser unit •...
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Open the front cover and remove the toner collection container. ☞ Replacing the toner collection container (page 16) Remove the cleaning tool for the writing unit from the front cover. REPLACING SUPPLIES AND MAINTENANCE...
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REPLACING SUPPLIES AND MAINTENANCE Make sure that the cleaner at the tip of the cleaning tool is not dirty. If the cleaner is dirty, remove the cleaner and replace it with a clean one. For the procedure for replacing the cleaner, see steps 5 through 7. If the cleaner is not dirty, go to step 8.
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Remove the dirty cleaner. Firmly grasp the tool close to where the cleaner is attached. Use your other hand to press down on the hook that secures the cleaner and remove the cleaner. Return the removed cleaner to the toner collection container. Attach the new cleaner to the cleaning tool.
REPLACING SUPPLIES AND MAINTENANCE Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. The parts of the writing unit that require cleaning are indicated by labels similar to (A). (2) Insert the cleaning tool all the way into the hole and then pull it back out.
Repeat step 8 to clean all holes in the laser unit. There are a total of 4 holes to be cleaned in the laser unit. If the cleaner becomes dirty during cleaning, replace with a new cleaner. For the procedure for replacing the cleaner, see steps 5 to 7. Replace the cleaning tool.
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REPLACING SUPPLIES AND MAINTENANCE Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the...
Cleaning the PT charger of the primary transfer belt unit If black or coloured lines still remain after the document glass / automatic document feeder and main charger have been cleaned, use the PT charger cleaner to clean the PT charger. Press the [POWER] key ( to turn off the panel power, and then switch the main power switch to the off position.
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REPLACING SUPPLIES AND MAINTENANCE Clean the PT charger. (1) Slowly pull the PT charger cleaner out until you feel a slight resistance. (2) Slowly push the PT charger cleaner back in. (3) Repeat the above (1) to (2) three times. Install the toner collection container.
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Close the front cover. Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. REPLACING SUPPLIES AND MAINTENANCE ) on the...
Print margins Digital Full Colour Multifunctional System MX-C310/MX-C311/MX-C380/MX-C381/MX-C400 Desktop MX-C310/MX-C380/MX-C400: 4.3 inch colour LCD MX-C311/MX-C381: 8.5 inch colour touch panel LCD OPC drum Electrophotographic system (laser) Dry-type two-component magnetic brush development Heat rollers Black and white scanning: 600 x 300 dpi...
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7-1/4" x 10-1/2", 5-1/2" x 8-1/2", 16K Paper weight: Plain paper (60 g/m (16 lbs. to 28 lbs.)) Paper capacity: Plain paper (80 g/m sheets Paper types: SHARP-recommended plain paper, recycled paper and coloured paper SPECIFICATIONS to 105 g/m (21 lbs.)) 500...
Paper types: SHARP-recommended plain paper, recycled paper, and coloured paper Output method: Face-down output Output capacity: 250 sheets (using SHARP-recommended A4 or 8-1/2" x 11" paper) (The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper.)
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MX-C310/MX-C380/MX-C400: 560 mm (W) x 438 mm (D) x 714 mm (H) (22-3/64" (W) x 17-1/4" (D) x 28-7/64" (H)) MX-C311/MX-C381: 560 mm (W) x 493 mm (D) x 714 mm (H) (22-3/64" (W) x 19-13/32" (D) x 28-7/64" (H)) Approx.
(excluding offset output) using plain one-sided paper from a tray other than the bypass tray. Ambient environment (Humidity) 10˚C 30˚C (54˚F) (86˚F) MX-C310/ MX-C380/ MX-C311 MX-C381 100% / Reduced / Enlarged Colour Colour copies/ copies/ copies/ min. min. min. copies/...
Standby mode Operator 37 dB (A) positions MX-C310/ MX-C380/ MX-C311 MX-C381 Colour : 7.0 B B/W : 7.1 B 5.3 B Colour : 55 dB (A) B/W : 55 dB (A) Colour: 57 dB (A) B/W : 57 dB (A)
SPECIFICATIONS Automatic document feeder specifications A4 to A5, 8-1/2" x 14" to 5-1/2" x 8-1/2", long paper (max. width 216 mm (8-1/2") x max. length 500 mm* (19-5/8"), Original sizes scanning in mono 2 mode of one side only is possible in fax and image scan modes) One-sided 35 g/m from 35 g/m...
Business card feeder specifications Model Sizes Business card* Thickness Scanning Capacity Dimensions Weight * Device may be unable to correctly feed and scan the business card depending on the business card's condition, material, form, and fabrication method. MX-BTX1 51 mm x 89 mm to 55 mm x 91 mm (2-1/64"...
8-1/2" x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2"*, 16K Paper weight Plain paper (60 g/m Paper capacity 500 sheets (80 g/m SHARP-recommended plain paper, recycled paper, and coloured Paper types paper When "Auto-AB" detection is selected: Automatic paper A4, B5, A5*, 216 mm x 330 mm (8-1/2"...
Finisher specifications Model MX-FN12 A4, B5, A5, 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", Paper sizes 8-1/2" x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2", envelopes, 16K Thin paper (55 g/m (60 g/m Paper weight 209 g/m Modes Non-sort, offset sort, staple sort...
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SPECIFICATIONS Finisher specifications (Continued) Maximum 30 sheets number of sheets for stapling* *1 The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper.
*4 Supported operating systems are Windows 2000 / Server 2003 / XP / Vista / Server 2008. *5 To install the XPS expansion kit, an expansion memory board is required. 80 European fonts, 28 barcode fonts* bitmap font 136 European fonts MX-C310/MX-C311: 512 MB MX-C380/MX-C381/MX-C400: 1 GB 1 GB* SPECIFICATIONS , XPS*...
SPECIFICATIONS Network scanner / Internet Fax* Type Built-in 100 x 100, 200 x 200, 300 x 300, 400 x 400, 600 x 600 Scanning Internet Fax: 200 x 100, 200 x 200, 200 x 400, 400 x 400, resolution (dpi) 600 x 600 (200 x 100, 200 x 200 when file type is TIFF-S) Halftone can be selected for resolutions other than 200 x 100 dpi.
Pull scan function (TWAIN) specifications Supported TCP/IP (IPv4) protocol Supported client Windows 98 / Me / 2000 / XP / Server 2003 / Vista / Server 2008 PC operating systems Colour modes Full Colour, Greyscale, Mono Diffusion, Mono 2 gradation 75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Resolution (The resolution can be specified by entering a numerical value...
SPECIFICATIONS Facsimile specifications Model MX-FXX3 Applicable Public switched telephone network, PBX telephone line Scanning 8 x 3.85 lines/mm (Standard), 8 x 7.7 lines/mm (Fine, resolution Fine-Halftone), 8 x 15.4 lines/mm (Super Fine, Super Fine - Halftone), 16 x 15.4 lines/mm (Ultra Fine, Ultra Fine - Halftone) (supports ITU-T standards) Transmission...
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Facsimile specifications (Contimued) Extension telephone connection Number of one-touch keys for storing destinations* Number of destinations that can be stored in a group (1 key)* Remarks Timer transmission Program function F-code transmission Image memory *1 Transmission speed is for an A4 or 8-1/2" x 11" document with approximately 700 characters at standard resolution (8 x 3.85 lines/mm) sent in high speed mode (33.6 kbps (JBIG) or 14.4 kbps).
If the product is used for business purposes and you want to discard it: Please contact your SHARP dealer who will inform you about the take-back of the product. You might be charged for the costs arising from take-back and recycling. Small products (and small amounts) might be taken back by your local collection facilities.
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Information that the administrator of the machine requires is printed on the back of this page. (Separate this page from the manual and keep it in a safe place. In addition, fill in the name of the administrator and the administrator's contact information in the left hand margin.)
TO THE ADMINISTRATOR OF THE MACHINE (Separate this page from the manual and keep it in a safe place.) Factory default passwords When accessing the system settings, the administrator password is required to log in with administrator rights. The system settings can be configured in the Web pages as well as on the operation panel.
For the users of the fax function Important safety instructions • If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. • The AC power outlet shall be installed near the equipment and shall be easily accessible.
• IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation. • Sharpdesk is a trademark of Sharp Corporation. • Sharp OSA is a trademark of Sharp Corporation. • RealVNC is a trademark of RealVNC Limited. • All other trademarks and copyrights are the property of their respective owners.