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written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Third Party Components “Third Party Components” mean certain software programs or portions thereof included in the Software or Hosted Service may contain software (including open source software) distributed under third party agreements (“Third Party Components”), which contain terms regarding the rights to use certain portions of the Software (“Third Party Terms”).
Contents Chapter 1: Maintaining and Troubleshooting the HP DL360 G7 Server...... 5 .................... 5 HP DL360 G7 Server overview ...................... 5 How to use this document .................... 5 Downloading HP documentation ...................... 6 HP DL360 document set ...................... 6 General troubleshooting .................. 7 Front-panel troubleshooting indicators ..................
Avaya product documentation for application-specific or solution-specific server configurations. How to use this document This guide contains information for installing the HP ProLiant DL360 G7 Server as part of an Avaya deployment and provides: • Instructions for how to find the appropriate online server documentation from HP •...
5. Scroll down to Common Servers in the C products. 6. Download the documents that you need. HP DL360 document set See the following documents for HP DL360 server information and procedures. Documents • HP ProLiant Servers Safety Information • HP ProLiant DL360 G7 Server Maintenance and Service Guide •...
• Power capacity See UG: Systems Insight Display LEDs Front USB connector Video connector Hard disk drive LEDs Hard disk drive LEDs Table continues… November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
Power supply LEDs Optional power supply LEDs iLO 3 connector Serial connector Video connector NIC LEDs NIC LEDs NIC LEDs NIC LEDs USB connectors (2) Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010 Comments on this document? infodev@avaya.com...
TG: Drive problems (hard If amber LED b links 10K SAS 2.5” HDD drives and solid state drives) regularly, replace the HDD. Table continues… November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
• DL360G7 DVD-RW DRIVE TG: CD-ROM and DVD drive If the hardware LED W/ BRKT problems indicates a problem, consult the appropriate troubleshooting information. Table continues… Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010 Comments on this document? infodev@avaya.com...
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Data read from the drive is inconsistent, or drive cannot read data” and Drive is not detected sections. If problem persists, order replacement drive. Table continues… November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
Replacing a power supply usually does not require removing the server from the rack unless cables or other obstructions prevent removing and replacing the power supply. Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010...
Power up the server (if UG: Power up the server powered down) Replacing internal components Use the checklist below to replace any of these internal server components: November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
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You do not need to remove the air baffle or the • DVD tray BBWC battery pack. • DVD-ROM or DVD-RW drive Table continues… Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010 Comments on this document? infodev@avaya.com...
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BBWC battery pack or FBWC label with directions for capacitor pack removing the air baffle. Be careful that the RAID battery does not fall out Table continues… November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
Avaya provides a telephone number to report problems or to ask questions about your product: • The support telephone number is 1–800–242–2121 in the United States. Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010 Comments on this document? infodev@avaya.com...
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Contacting Avaya Services • For additional support telephone numbers, see the Avaya Website: http://www.avaya.com/ support. November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Comments on this document? infodev@avaya.com...
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..........7 HP DL360 G7 Server overview ..........5 rear panel troubleshooting indicators ..........8 troubleshooting external ................9 general ................6 internal components ............. Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server November 2010 Comments on this document? infodev@avaya.com...