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Summary of Contents for Dell PowerVault
- Page 1 Dell PowerVault Network Attached Storage (NAS) Systems Running Windows Storage Server 2012 Troubleshooting Guide...
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Page 2: Notes, Cautions, And Warnings
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Boomi , Dell Precision , OptiPlex... -
Page 3: Table Of Contents
Insufficient Disk Space On A Volume Dedicated For iSCSI Virtual Disk ............................11 Turning Off The Firewall 4 Update Issues..........................13 ............13 Unable to Detect The Dell OpenManage Server Administrator On The System 5 Getting Help..........................15 ...............................15 Contacting Dell ............................15 Related Documentation .........................16... -
Page 5: Installation Issues
3. Create a virtual disk with the desired RAID configuration, LUN ID 0, and a capacity of 120 GB or more. 4. Reboot the Dell PowerVault NAS system using the operating system reinstallation media. Error: -5000 Shows Unexpected System Error Message Description A required system resource cannot be located or is faulty. -
Page 6: Error: -5002 Shows Unsupported Hardware Configuration Error
• Enter the PERC BIOS during the operating system boot operation and ensure that the internal drive controller is functional. For more information, see the PERC documentation at dell.com/support/manuals. • Ensure that your system supports an internal drive controller. For information about the internal drive controllers supported on your system, see the system hardware documentation at dell.com/support/manuals. -
Page 7: Error: -5005 Occurred While Creating An Operating System Volume
For information about troubleshooting the drive, see the support/manuals. • Ensure that the drive is still functional. Reboot the PowerVault NAS using the operating system reinstallation media to restart the process. Error: -5007 Occurred While Creating An Operating System Volume... -
Page 8: Display Log Console Displays A Wrong Date
3. Change the option to either default or type a new string. Display Log Console Displays A Wrong Date Description The display log console displays a wrong date during the operating system reinstallation process. Workaround This is a known issue and does not affect the system. -
Page 9: Deployment Issues
Default Password Missing Description Unable to find the default password of the system. Workaround The default password for your PowerVault storage solution is Stor@ge!. Errors Due To PERC Cards Description This error is caused due to the PERC cards. Cause This issue occurs because the operating system reinstallation media cannot find an operating system partition of 120 GB or larger on Virtual Disk 0. -
Page 11: Management Issues
The information present on the desktop does not match the actual system information. Cause This issue occurs because the Dell Desktop System Information Utility does not refresh automatically. If you make any changes while the system is running, the changes may not be reflected in real time. -
Page 13: Update Issues
Update Issues Unable to Detect The Dell OpenManage Server Administrator On The System Description Dell OpenManage Server Administrator cannot be found on the system. Workaround To work around this issue, download the latest version of the OpenManage Server Administrator from dell.com/support. -
Page 15: Getting Help
Continue, then select Software, Electronics & Peripherals → Software → Operating System . NOTE: For all storage controllers and PCIe SSD documents, go to dell.com/support/manuals, then, click Choose from a list of all Dell products and click Continue, then select Servers, Storage & Networking → Dell Adapters. Your product documentation includes: Owner’s Manual which provides information about system features and describes how to troubleshoot the... -
Page 16: Locating Your System Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. This information is used by Dell to route support calls to the appropriate personnel.