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4IPNET, INC. Disclaimer 4IPNET, INC. does not assume any liability arising out the application or use of any products, or software described herein. Neither does it convey any license under its parent rights not the parent rights of others.
4ipnet WHG301 User’s Manual FCC CAUTION This equipment has been tested and proven to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
1. Before You Start 1.1 Preface This manual is for hotspot owners or network administrators to set up a network environment using the 4ipnet WHG301 system. It contains step-by-step procedures and graphic examples to guide MIS staff or individuals with slight network system knowledge to complete the installation.
This is very useful for hotspot owners seeking to provide different customers or staff with different levels of network services. The following diagram is an example of WHG301 set to manage the Internet and network access services at a hotspot venue.
4ipnet WHG301 User’s Manual 2.3 Specification 2.3.1 Hardware Specification General Ø Form Factor: Mini-desktop Ø Dimensions (W x D x H): 9.6" x 5.9" x 1.8" (243 mm x 150 mm x 45.5 mm) Ø Weight: 2.8 lbs (1.29 kg) Ø...
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4ipnet WHG301 User’s Manual Ø Each service zone allows access to the selected groups Ø Each service zone assigns a network policy to each user group User Management and Guest Accounts Ø Authentication methods supported: Local and On-demand accounts, POP3, LDAP, RADIUS, Windows Domain, and SIP authentication Ø...
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4ipnet WHG301 User’s Manual Monitoring and Reporting Ø Status monitoring of online users Ø IP-based monitoring of network devices Ø Uplink (WAN) connection failure alert Ø Support Syslog for diagnosis and troubleshooting Ø User traffic history logging Ø Traffic history report via email to administrator Ø...
Standard 10/100BaseT including five network cables with RJ-45 connectors Ÿ All PCs need to install the TCP/IP network protocol 3.1.2 Package Contents The standard package of 4ipnet WHG301 includes: Ÿ 4ipnet WHG301 x 1 Ÿ Quick Installation Guide (QIG) x 1 Ÿ...
WAN1/WAN2: Two WAN ports (10 Base-T / 100Base-TX RJ-45) are available on the system. ③ LAN1~LAN8: Client machines connect to WHG301 via LAN ports (10 Base-T / 100Base-TX RJ-45). By default, all LAN ports are set with Port-based Default Service Zone; for Service Zone Note: configuration, please refer to 4.1.7.
3. Connect an Ethernet cable to one of the LAN1~LAN8 Ports on the front panel. Per your needs, connect the other end of the Ethernet cable to an administrator PC for configuring the WHG301 system, an AP for extending wireless coverage, a switch for connecting more wired clients, or a client PC. The LED of the connected port should be on to indicate a proper connection.
JavaScript enabled such as Internet Explorer version 6.0 and above or Firefox. There are two ways to configure the 4ipnet WHG301 system: using the online Configuration Wizard or changing the settings by commands manually. The Configuration Wizard comprises of six basic steps as follows. Follow the instructions of Configuration Wizard to enter the required information step by step, save your settings, and restart WHG301.
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4ipnet WHG301 User’s Manual For the first time, if WHG301 is not using a trusted SSL certificate, there will be a “Certificate Error”, because the browser treats WHG301 as an illegal website. Please press “Continue to this website” to continue. The default user login page will then appear in the browser. For more information, please see 4.2.5 Additional Configuration.
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4ipnet WHG301 User’s Manual Manager: The manager can only access the configuration pages under User Authentication to manage the user accounts, but without the permission to change the settings of the profiles of Firewall, Specific Route and Schedule. User Name: manager...
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4ipnet WHG301 User’s Manual After a successful login to WHG301, a web management interface with a welcome message will appear. To logout, simply click the Logout icon on the upper right corner of the interface to return to the login Note: screen.
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4ipnet WHG301 User’s Manual Running Configuration Wizard A welcome screen that briefly introduces the 6 steps will appear. Click Next to begin. During every step of the wizard, if you wish to go back to modify the settings, please click the Back Note: button to go back to the previous step.
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Home Page: Enter the URL that users should be initially directed to when successfully authenticated to the network. † NTP Server: Enter the URL of the external time server for 4ipnet WHG301 time synchronization or use the default setting. †...
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4ipnet WHG301 User’s Manual Ÿ Step 4. Select Connection Type for WAN Port Three are three types of WAN port to be selected from: Static IP Address, Dynamic IP Address and PPPoE Client. Select a proper Internet connection type and click Next to continue.
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4ipnet WHG301 User’s Manual Ÿ Restart: When WHG301 is restarting, a “Restarting now. Please wait for a moment.” message will appear on the screen. Please do NOT interrupt WHG301 restart process until the Configuration Wizard pop-up window has disappeared— which indicates the restart process has been completed. If all steps are done properly, you can start working on the system or refer to the user’s manual for advanced settings.
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4ipnet WHG301 User’s Manual System User Network OPTION Utilities Status Configuration Authentication Management Configuration Network Configuration Authentication Change System AP List Address Wizard Configuration Password Status Translation System Black List Backup/Restore Interface AP Discovery Privilege List Information Configuration Settings Status...
The Configuration Wizard comprises of 6 basic steps, providing a simple and easy way to go through the basic setups of WHG301. Please refer to 3.2 Quick Software Configuration for the detailed description of Configuration Wizard.
LAN ports. A user on client machine can use this domain name to access WHG301 instead of its IP address. In addition, when “Use the name on the security certificate” option is checked, the system will use the CN (Common Name) value of the uploaded SSL certificate as the domain name.
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4ipnet WHG301 User’s Manual Traffic History: https://10.2.3.213/status/history/2005-02-17 On-demand History: https://10.2.3.213/status/ondemand_history/2005-02-17 Ÿ Management IP Address List: The IP address or subnet of remote management PCs. Only PCs within this IP range on the list are allowed to access the system's web management interface. For example, 10.2.3.0/24 means that as long as an administrator is using a computer with the IP address range of 10.2.3.0/24, he or she...
4ipnet WHG301 User’s Manual 4.1.3 WAN1 Configuration There are 4 connection types for the WAN1 Port: Static IP Address, Dynamic IP Address, PPPoE and PPTP Client. Ÿ Static IP Address: Manually specifying the IP address of the WAN Port. The fields with red asterisks are required to be filled in.
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4ipnet WHG301 User’s Manual Ÿ PPTP Client: Select STATIC to specify the IP address of the PPTP Client manually or select DHCP to get the IP address automatically. The fields with red asterisks are required to be filled in. There is a Dial on demand function under PPPoE.
4ipnet WHG301 User’s Manual 4.1.4 WAN2 Configuration Select None to disable this WAN2 interface, or there are 3 connection types for the WAN2 port: Static IP Address, Dynamic IP Address, and PPPoE Client. Ÿ None: The WAN2 Port is disabled.
4ipnet WHG301 User’s Manual 4.1.5 WAN Traffic Settings The section is for administrators to configure the control over the entire system’s traffic though the WAN interface (WAN1 and WAN2 ports). Available Bandwidth on WAN Interface: Ÿ Uplink: It specifies the maximum uplink bandwidth that can be shared by clients of the system.
4.1.6 LAN Port Mapping WHG301 supports multiple Service Zones in either of the two VLAN modes, Port-Based or Tag-Based, but not concurrently. In Port-Base mode, each LAN port can only serve traffic from one Service Zone as each Service Zone is identified by physical LAN ports.
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Ÿ Select Service Zone Mode: Select a VLAN mode, either Port-Based or Tag-Based. The switches deployed under WHG301 in Port-Based mode must be Layer2 Switches only. The switch deployed under WHG301 in Tag-Based mode must be a VLAN switch only.
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4ipnet WHG301 User’s Manual Ø Tag-Based: When the Tag-Based mode is selected, traffic from different virtual Service Zones will be distinguished by VLAN tagging, instead of by physical LAN ports. Select Tag-Based and then click Apply to activate the Tag-Based VLAN function. When a restart message screen appears, do NOT restart the system until you have completed the configuration under the Service Zones tab first.
4ipnet WHG301 User’s Manual 4.1.7 Service Zones A Service Zone is a logical network area to cover certain wired and wireless networks in an organization such as SMB or branch offices. By associating a unique VLAN Tag and SSID with a Service Zone, administrators can separate wired network and wireless network into different logical zones.
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Configurationà System Information à Management IP Address List) to permit the administrator to access the WHG301 admin page after the default IP address of the network interface is changed. Preferred DNS Server: The primary DNS server that is used by this Service Zone.
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4ipnet WHG301 User’s Manual WINS Server IP: The IP address of the WINS (Windows Internet Naming Service) server that if WINS server is applicable to this service zone. Lease Time: This is the time period that the IP addresses issued from the DHCP server are valid and available.
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4ipnet WHG301 User’s Manual Service Zone Settings – Authentication Settings Ø Authentication Status: When enabled, users must be authenticated before they get access to the network within this Service Zone. Ø Authentication Options: There are total seven types of authentication database (LOCAL, POP3, RADIUS, LDAP, NTDOMAIN, ONDEMAND, and SIP) that are supported by the entire system.
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4ipnet WHG301 User’s Manual Ø Default Policy in this Service Zone: For each Service Zone, one policy can be applied to enforce the access control over the users. Please refer to 4.2.4 Policy Configuration for complete description. Ø Email Message for Login Reminding: When enabled, the system will automatically send an email to users if they attempt to send/receive their emails using POP3 email program (for example, Microsoft Outlook) before they are authenticated.
For the Authentication Settings of each Service Zone, please see 4.1.7 Service Zones. Ÿ Server Name: There are several authentication options supported by WHG301: Server 1 to Server 4, On-demand User, and SIP. Click the hyperlink of the respective Server Name to configure the authentication server.
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Ÿ Authentication Server Configuration WHG301 provides four authentication servers and one on-demand server that the administrator can apply with different policy. Click on the server name to set the configuration for that particular server. After completing and clicking Apply to save the settings, go back to the previous page to select a server to be the default server and enable or disable any server on the list.
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4ipnet WHG301 User’s Manual Authentication Method – Local 4.2.1.1 Choose “Local User” from the Authentication Method field, the button besides the pull-down menu will become “Local User Setting”. Click the button of Local User Setting for further configuration. Ÿ Edit Local User List: It let the administrator view / add, and delete local user account. The Upload User button is for importing a list of user account from a text file.
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4ipnet WHG301 User’s Manual Add User: Click this button to enter into the Adding User(s) to the List interface. Fill in the necessary information such as “Username”, “Password”, “MAC”, and “Remark”. Select a desired Group to classify local users. Check to enable Local VPN in the Enable Local VPN column. Click Apply to complete adding the user(s).
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4ipnet WHG301 User’s Manual Ÿ Download User: Use this function to create a .txt file with all built-in user account information and then save it on disk. Ÿ Search: Enter a keyword of a username to be searched in the text filed and click this button to perform the search.
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4ipnet WHG301 User’s Manual Ÿ Edit User: If editing the content of individual user account is needed, click the username of the desired user account to enter the User Profile Interface for that particular user, and then modify or add any desired information such as Username, Password, MAC Address (optional), Group (optional), Enable Local VPN (optional) and Remark (optional).
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4ipnet WHG301 User’s Manual Authentication Method – POP3 4.2.1.2 Choose “POP3” from the Authentication Method field, the button beside the pull-down menu will become “POP3 Setting”. Click the button of POP3 Setting for further configuration. Enter the information for the primary server and/or the secondary server (the secondary server is not required).
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4ipnet WHG301 User’s Manual Authentication Method – RADIUS 4.2.1.3 Choose “RADIUS” from the Authentication Method field, the button beside the pull-down menu will become “Radius Setting”. Click the button of Radius Setting for further configuration. The RADIUS server sets the external authentication for user accounts.
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4ipnet WHG301 User’s Manual Authentication Method – LDAP 4.2.1.4 Choose “LDAP” from the Authentication Method field, the button beside the pull-down menu will become “LDAP Setting”. Click the button of LDAP Setting for further configuration. Enter the information for the primary server and/or the secondary server (the secondary server is not required).
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4ipnet WHG301 User’s Manual Authentication Method – NTDomain 4.2.1.5 Choose “NTDomain” from the Authentication Method field, the button beside the pull-down menu will become “ NT Domain Setting”. Click the button of NT Domain Setting for further configuration. Enter the server IP address and enable/disable the transparent login function.
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4ipnet WHG301 User’s Manual Authentication Method – On-demand User 4.2.1.6 On-demand User Server Configuration: The administrator can enable and configure this authentication method to create on-demand user accounts. This function is designed for hotspot owners to provide temporary users with free or paid wireless Internet access in the hotspot environment.
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4ipnet WHG301 User’s Manual billing notice of the login successful page by the time interval defined here. Ÿ Number of Tickets: Print one or duplicate receipts, when pressing the print button of the ticket printer which connected to serial port.
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4ipnet WHG301 User’s Manual Billing Plans Administrators can configure several billing plans. Click Edit button to enter the page of Editing Billing Plan. Click Apply to save the plan that manually set up by the administrators. Go back to the screen of Billing Plans, click Enable button, and then the plan is activated.
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4ipnet WHG301 User’s Manual Cut-off Time: The time of day at which the on-demand account is cut off (made expired) by the system on that day. Please note that the “Grace Period” is an additional, short period of time after the account is cut off, during which a user is allowed to continue to use the on-demand account to access the Internet without paying additional fee.
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4ipnet WHG301 User’s Manual Verify SSL Certificate: This is to help protect the system from accessing a website other than Authorize.Net. Test Mode: In this mode, merchants can post test transactions for free to check if the payment function works properly.
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4ipnet WHG301 User’s Manual “Change the Number” checkbox to change it. Description (Item Name): This is the item information to describe the product (for example, Internet Access). Email Header: Enter the information that should appear in the header of the invoice.
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4ipnet WHG301 User’s Manual Card Code: The three- or four-digit code assigned to a customer’s credit card number (found either on the front of the card at the end of the credit card number or on the back of the card).
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4ipnet WHG301 User’s Manual § PayPal Before setting up “PayPal”, it is required that the hotspot owners have a valid PayPal “Business Account”. Please see Appendix B. Accepting Payments via PayPal for more information about setting up a PayPal Business Account, relevant maintenance functions, and an example for clients.
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4ipnet WHG301 User’s Manual Service Disclaimer Content: View the service agreement and fees for the standard payment gateway services as well as add or edit the service disclaimer content here. Choose Billing Plan for PayPal Payment Page: These 10 plans are the plans in Billing Configuration, and the desired plan(s) can be enabled.
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4ipnet WHG301 User’s Manual On-demand Account Creation On-demand accounts are listed and related. When at least one plan is enabled, the administrator can generate on-demand user accounts here. Click this to enter the On-demand Account Creation screen. Click on the Create button of the desired plan and an on-demand user account will be created.
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4ipnet WHG301 User’s Manual On-demand Account List All created On-demand accounts are listed and related information on is also provided. Ÿ Search: Enter a keyword of a username to be searched in the text filed and click this button to perform the search.
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4ipnet WHG301 User’s Manual Authentication Method – SIP 4.2.1.7 The system provides SIP proxy for SIP clients (devices or soft clients) pass through NAT. After enable SIP proxy server, all SIP traffic can pass through NAT with a selective but fixed WAN interface.
4ipnet WHG301 User’s Manual 4.2.2 Black List Configuration The administrator can add, delete, or edit the black list for user access control. Each black list can include up to 40 users. Users’ accounts that appear in the black list will be denied of network access. The administrator can use the pull-down menu to select the desired black list.
4ipnet WHG301 User’s Manual 4.2.3 Group Configuration There are 8 groups to choose from. Local users can be classified by applying Group options. A Group which is allowed to access a Service Zone can be applied with a Policy within this zone. The same Group within different Service Zones can be applied with different Policies as well as different Authentication Options.
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4ipnet WHG301 User’s Manual queue. When Best-Effort or Background is selected, more bandwidth management options such as Downlink and Uplink Bandwidth will appear. Group Total Downlink: Defines the maximum bandwidth allowed to be shared by clients within this Group. Individual Maximum Downlink: Defines the maximum downlink bandwidth allowed for an individual client belonging to this Group.
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4ipnet WHG301 User’s Manual Ø Name: The name of Service Zones and Remote VPN. Ø Enabled: Select Enabled to allow clients of this Group to log into the selected Service Zones. For example, the above figure shows that users in Group 1 can access network services via every Service Zone as well as Remote VPN under constraints of Policy 1.
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4ipnet WHG301 User’s Manual constraints of the selected Policies. Check Enabled of each individual Group to assign it to the Service Zone listed. For example, the above figure shows, clients in Group 1~8 can access Default Service Zone, where they are governed by Policy 1~8 respectively.
4ipnet WHG301 User’s Manual 4.2.4 Policy Configuration WHG301 supports multiple Policies, including one Global Policy and 12 individual Policy. Each Policy consists of access control profiles that can be configured respectively and applied to a certain Group of users. Global Policy is the system’s universal policy and applied to all clients, while other individual Policy can be selected and defined to...
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4ipnet WHG301 User’s Manual Ø Firewall Profile: Click Setting for Firewall Profile. The Firewall Configuration will appear. Click Predefined and Custom Service Protocols to edit the protocol list. Click Firewall Rules to edit the rules. Predefined and Custom Service Protocols: There are predefined service protocols available for firewall rules editing.
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4ipnet WHG301 User’s Manual Rule Number: This is the rule selected “1”. Rule No. 1 has the highest priority; rule No. 2 has the second priority, and so on. Rule Name: The rule name can be changed here. Source/Destination – Interface/Zone: There are choices of ALL, WAN1, WAN2, Default, and the named Service Zones to be applied for the traffic interface.
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4ipnet WHG301 User’s Manual Ø Maximum Concurrent Session for User: Include Maximum Concurrent Session for User, from 10 to Unlimited. The concurrent sessions for each user, it can be restricted by administrator. Note: For more information, please refer to Appendix E. Session Limit and Session Log.
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4ipnet WHG301 User’s Manual Ø Firewall Profile: Click Setting for Firewall Profile. The Firewall Configuration will appear. Click Predefined and Custom Service Protocols to edit the protocol list. Click Firewall Rules to edit the rules. Predefined and Custom Service Protocols: This link leads to a Service Protocols List where the administrator can define a list of service by protocols (TCP/UDP/ICMP/IP).
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4ipnet WHG301 User’s Manual Rule Item: This rule number of the selected rule. Rule No. 1 has the highest priority; Rule No. 2 has the second priority, and so on. Rule Name: The rule name can be changed here. Source / Destination – Interface/Zone: There are choices of ALL, WAN1, WAN2, Default and the Service Zones to be applied to the traffic interface.
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4ipnet WHG301 User’s Manual Enable: Check Enable box to activate this function or uncheck to inactivate it. Destination / IP Address: The destination network address or IP address of the destination host. Please note that, if applicable, the system will calculate and display the appropriate value based on the combination of Network/IP Address and Subnet Mask that are just entered and applied.
4ipnet WHG301 User’s Manual 4.2.5 Additional Configuration Ÿ User Control: Functions under this section apply to all general users. Idle Timer: If a user has idled with no network activities, the system will automatically kick out the user. The logout timer can be set between 1~1440 minutes, and the default logout time is 10 minutes.
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4ipnet WHG301 User’s Manual Without a valid certificate, users may encounter the following problem in IE7 when they try to open the login page. Click “Continue to this website” to access the user login page. To Use Default Certificate: Click Use Default Certificate to use the default certificate and key. Click restart to validate the changes.
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Enhance User Authentication: With this function, only the users with their MAC addresses in this list can log into WHG301. There are 40 users maximum allowed in this MAC address list. User authentication is still required for these users. Please enter the Permit MAC Address List to fill in these MAC addresses, select Enable, and then click Apply.
4ipnet WHG301 User’s Manual 4.3 AP Management WHG301 supports to manage up to 12 access points (AP), and they can be configured in this section. This section includes the following functions: AP List, AP Discovery, Manual Configuration, Template Settings, Firmware Management, AP Upgrade and WDS Management.
4.3.1 AP List All of the APs under the management of WHG301 will be shown in the list. The AP can be edited by clicking the hyperlink of AP Name and the AP status can be got by clicking the hyperlink of Status.
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4ipnet WHG301 User’s Manual Ÿ AP Name Click AP Name and enter the interface about related settings. There are four kinds of settings, General Settings, LAN Interface Setting, Wireless Interface Setting and Access Control Setting. Click the hyperlink to go on the configuration.
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4ipnet WHG301 User’s Manual Ÿ Wireless LAN: Click Wireless LAN to enter the Wireless interface. Ø Access Control: In this function, when the status is “Allowed”, only these clients whose MAC addresses are listed in this list can be allowed to connect to the AP; on the other hand, when the status is “Denied”, the clients whose MAC addresses are listed in the list will be denied to connect to the AP.
4.3.2 AP Discovery Use this function to detect and manage all of the APs in the network segments. Note that WHG301 can only manage APs that are connected to its LAN ports. Therefore, the AP discovery function is for adding locally connected APs to its management list.
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4ipnet WHG301 User’s Manual Click Configuring to go on the related configuration. For the details, please refer to 4.3.1 AP List. Ÿ Background AP Discovery: Click Configure to enter Background AP Discovery interface to go on related configuration. The Interface and AP Access configuration is the same as the settings mentioned above. When Background AP Discovery function is enabled, the system will scan once every 10 minutes or according to the time set by the administrator.
4ipnet WHG301 User’s Manual 4.3.3 Manual Configuration The AP also can be added manually even though when it is offline. Input the related data of the AP and select a Template. After clicking Add, the AP will be added to the managed list.
4ipnet WHG301 User’s Manual 4.3.4 Template Settings Template is a model that can be copied to every AP and not necessary to configure the AP individually. There are three templates provided. Click Edit to go on configuration. Before configure the template, copy the configuration mode of an AP to the template by selecting a Source AP, and without configuring the template from the beginning, administrators can also revise some settings for demand.
4ipnet WHG301 User’s Manual 4.3.5 Firmware Management Firmware Upload displays the current version of the AP’s firmware. New firmware can be uploaded here to update the current firmware. To upload, click Browse to select the file and then click Upload.
4ipnet WHG301 User’s Manual 4.3.7 WDS Management WDS Management (Wireless Distribution System) is a function used to connect APs (Access Points) wirelessly. The WDS management function of the system can help administrators to setup a “Tree” structure of WDS network.