Page 1 Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Page 2: About Your Computer
Thermal Grease Wireless Display Video Cards Touchscreen Display TV Tuners Keyboard Speakers About Keyboard Webcam Backlit Keyboard ExpressCards Keyboard Connection Types Communication Devices Related Information Setting Up Your Computer Using Your Computer Software and Applications Getting Help and Contacting Dell...
Page 3: Setting Up Your Computer
Setting Up Your Display Setting Up Printer Setting Up 3D Display Setting Up Webcam Setting Up Wireless Display Installing Your USB Wireless Adapter Digital Visual Interface Connector Cables Related Information About Your Computer Network Software and Applications Getting Help and Contacting Dell...
Page 4: Using Your Computer
Touchpad Gestures Keyboard Touchscreen Keyboard Shortcuts Using Touchscreen Display Customizing Your Keyboard Using Touchscreen Gestures Changing Keyboard Input Language Using Numeric Keypad on a Laptop Computer Related Information About Your Computer Setting Up Your Computer Getting Help and Contacting Dell...
Page 5: Ports And Connectors
Ports and Connectors Audio Connectors Digital Visual Interface (DVI) DisplayPort/Mini-DisplayPort HDMI eSATA Connector S/PDIF IEEE 1394 Related Information About Your Computer Setting Up Your Computer Getting Help and Contacting Dell...
Page 6 Network About Network Setting Up Your Network Setting Up LAN Setting Up WLAN Setting Up a Wired Internet Connection Setting Up a Wireless Internet Connection Related Information Setting Up Your Computer Ports and Connectors Getting Help and Contacting Dell...
Page 7: Software And Applications
Software and Applications Dell Stage Computrace About Dell Stage About Computrace Customizing Dell Stage Enabling Computrace Dell Dock Getting Help on Computrace About Dell Dock My Dell Downloads Personalize Dell Dock Dell Support Center DellConnect Solution Station About DellConnect Dell QuickSet...
Page 8: Restoring Your Operating System
About System Restore Restoring Your Computer Using System Recovery Media Starting System Restore Dell Factory Image Restore Undoing System Restore About Dell Factory Image Restore Dell DataSafe Local Backup Starting Dell Factory Image Restore About Dell DataSafe Local Backup Operating System Disc...
Page 9: Diagnostics And Troubleshooting
Diagnostics and Troubleshooting Diagnostics Troubleshooting...
Page 10 Changing the Boot Sequence for the Current Boot Changing the Boot Sequence for Future Boots Flashing the BIOS Related Information About Your Computer Setting Up Your Computer Ports and Connectors Network Software and Applications Restoring Your Operating System Diagnostics Troubleshooting Getting Help and Contacting Dell References...
Page 11: Getting Help And Contacting Dell
Getting Help and Contacting Dell If you need information about Dell products or services, or if you experience problems using your computer, you can get help from one of the self-help resources, or you can call Dell to get help from a Dell technician.
Page 13 Ergonomic Instructions for Laptops Dell and the Environment Regulatory Compliance Migrations Tips Power Management Related Information About Your Computer Setting Up Your Computer Ports and Connectors Network Software and Applications Restoring Your Operating System Diagnostics BIOS Troubleshooting Getting Help and Contacting Dell...
Page 14 AC adapters are used to supply power to portable computers and certain desktop computers. AC adapters convert AC current to DC current for supplying to computers. The Dell AC-adapter kit consists of the AC adapter and the power cable. The AC-adapter power rating (65 W, 90 W, and so on) depends on the computer it is designed for, and the power cable varies based on the country where the AC adapter is shipped.
Page 15: About Storage Devices
Back to Contents Page About Storage Devices Storage devices allow you to store data for later use. Storage devices can be internal or external. Most of the storage devices store data till you manually delete the data. Examples of storage devices are hard drives, optical drives, USB memory keys, and so on. Related Information Internal Storage Devices Removable Storage Devices...
Page 16: Laptop Battery
NOTE: When used under the same conditions, a low capacity battery will wear out faster than a moderate or high capacity battery because it has to be charged more often. Related Information Improving the Battery Performance Charging the Battery Dell Knowledge Base Article: 405686 Back to Contents Page...
Page 17: Internal Storage Devices
Back to Contents Page Internal Storage Devices Storage devices that are installed inside your computer are called internal storage devices. Generally, you cannot remove such devices when the computer is powered on. The data stored on internal storage devices is generally stored till you manually delete it. Internal storage devices include hard drives (HDD) and solid-state drives (SSD).
Page 18: Coin-Cell Battery
Back to Contents Page Coin-Cell Battery Coin-cell battery resides on the system board and provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip while the computer is turned off. The CMOS chip contains the time, date, and other configuration settings and the coin-cell battery helps preserve these settings while the computer is switched off.
Page 19: Removable Storage Devices
Back to Contents Page Removable Storage Devices Removable storage devices that you can remove from your computer without turning the computer off are called removable storage devices. Commonly used removal storage devices include: Optical discs Memory cards Floppy disks/Zip disks Magnetic tapes Optical Discs Some examples of optical discs are:...
Page 20: Memory Module
Back to Contents Page Memory Module Memory modules are Printed Circuit Boards (PCB) with Random Access Memory (RAM) chips soldered on them. Memory modules provide RAM needed by your computer. Based on the type of computer they are used in, memory modules are categorized as: Dual In-line Memory Module (DIMM) —...
Page 21: About Touchpad
Back to Contents Page About Touchpad A touchpad provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click by tapping the surface. A touchpad has a touch-sensitive surface that senses the motion and position of your finger(s) to a relative position on the computer screen. Touchpads are available on laptop computers and some high-end keyboards.
Page 22: System Board
Back to Contents Page System Board A system board is a printed circuit board that forms the central part of computers. All other devices connect to the system board to be able to interact with each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer. Some important components of a system board are: Processor socket(s) —...
Page 23 Back to Contents Page...
Page 24: Touchpad Gestures
Back to Contents Page Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by double-clicking the touchpad icon in the notification area of your computer desktop. Your computer may support Scroll, Zoom, Rotate, Flick, My Favorites, and Desktop gestures.
Page 25 Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom — Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone (extreme left of the touchpad). To zoom out: Move a finger down in the zoom zone (extreme left of the touchpad).
Page 26 Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. My Favorites Allows you to open your favorite applications. Tap three fingers on the touchpad. The applications that are configured in the touchpad configuration tool launch. Desktop Allows you to minimize all open windows so that the desktop is visible.
Page 27 Back to Contents Page Processor Processor is the part of the computer or another electronic device that processes data and instructions to generate a desired output. Processors are mainly classified based on: Number of processing cores present on the die Speed or frequency measured in GigaHertz (GHz) or MegaHertz (MHz) Onboard memory, also referred to as Cache The performance of a processor is generally measured in number of calculations it can perform in a second.
Page 28: Computer Fan
Back to Contents Page Computer Fan A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecting them from overheating, malfunctioning, and damage.
Page 29 Back to Contents Page Display A display is an output device for visual presentation of computer information. Commonly available types of display are: Touchscreen Wireless Related Information Wireless Display Touch Screen Display 3D Display Setting Up 3D Display NVIDIA 3DTV Play Back to Contents Page...
Page 30: Heat Sink
Back to Contents Page Heat Sink Heat sinks are used to dissipate heat generated by the processor or some high-end graphics cards. Heat sinks generally have a fan mounted above them to increase airflow and are made up of fins or blades instead of a single block of metal. This helps increase the surface area for maximum heat dissipation. A layer of thermal grease is applied between the processor/graphics card and the heat sink for easy exchange of heat.
Page 31 Back to Contents Page 3D Display A 3D display is a video output device that can display a 3-dimensional image. 3D displays work by presenting separate offset 2D images to the left and right eye. These 2D images are then combined and interpreted by the brain as having depth, thus creating 3D effects. Related Information Display Wireless Display...
Page 32: Thermal Grease
Back to Contents Page Thermal Grease Thermal grease, also called thermal gel, thermal compound, and so on, is used to create a heat inductive layer between a processor and heat sink. Applying thermal grease between the processor and heat sink increases the heat transfer from the processor to the heat sink, as the thermal grease has better conductivity than air.
Page 33: Wireless Display
Intel Centrino 6100/6200/6300 or Intel Centrino Advanced-N + WiMAX 6250 Operating System Windows 7 Home Premium, Professional, or Ultimate Driver Latest wireless-card drivers and Intel Wireless Display Connection Manager available at support.dell.com. NOTE: Wireless display may not be supported on all computers. Related Information Display...
Page 34: Video Cards
Back to Contents Page Video Cards Video card is a component that sends video signals or information to a display device such as a monitor or projector. Video cards can be of two types: Integrated video — Often referred to as an on-board video card, it is a chip that is part of the system board. Integrated video cards do not have dedicated memory, and share the system memory and processor to output video.
Page 35: Touchscreen Display
Back to Contents Page Touchscreen Display Touchscreen is a display device that lets you interact with the objects on the screen by touching the display instead of using a mouse, touchpad, or a keyboard. You can operate a touchscreen display with a finger, hand, or another passive object, such as a stylus. Touchscreen displays are commonly used in phones, tablets, computers, and so on.
Page 36 Back to Contents Page TV Tuners You can use TV tuners to watch television on your computer. TV tuners are available for both desktop and laptop computers and are available in various connectivity options such as: Internal PCI-E External PC Card ExpressCard TV tuners are mostly standalone, however, some video cards also have built in TV tuners.
Page 37 Back to Contents Page Speakers Speakers are used to listen to sound from the computer. Speakers can be internal or external. On desktop computers, internal speakers are generally used only for producing error or failure beeps. External speakers, also called multimedia speakers, produce sound for movies, songs, multimedia content, and so on.
Page 38 Back to Contents Page Keyboard Computer Keyboards are arrangements of square and rectangular labeled keys, each with one or more assigned functions. Press these keys to either type letters and numbers or perform the tasks assigned to the keys. Different manufacturers arrange the keys on their keyboards slightly differently, but all keyboards feature essentially the same keys.
Page 39 Back to Contents Page Webcam A webcam is a device that allows you to capture real-time video or images, and can also be used for video conferencing. The webcam type may vary based on the selections you made while purchasing your computer. You may have a built-in webcam or you may need to buy an external webcam.
Page 40: Backlit Keyboard
Backlit keyboards provide visibility in dark environments by illuminating the symbols on the keys using LEDs present below the keyboard. You can turn on the backlight manually or configure the backlight to turn on automatically when your computer is placed in a dark environment. On a Dell laptop computer, there are generally three lighting states available: Full keyboard/touchpad brightness...
Page 41 Back to Contents Page ExpressCards ExpressCards allow you to connect peripheral devices such as memory cards, wired and wireless communications, printers, scanners, microphone, and so on, to your laptop computer. ExpressCards replace PC cards. ExpressCards are installed on externally accessible ExpressCard slots. ExpressCard slot on laptops and desktops is normally installed with a blank, when no ExpressCard is installed, to protect the slot from dust particles.
Page 42: Keyboard Connection Types
Back to Contents Page Keyboard Connection Types You can connect a keyboard to your computer using a wired or a wireless connection. Wired: The keyboard is connected to the computer using a cable and does not require additional power source, such as batteries. The connection can be using any of the following: USB —...
Page 43: Communication Devices
Back to Contents Page Communication Devices An electronic device that can send and receive data on the network is called a communication device. Communication devices are used on both ends of a connection. Signals may travel from one device to another in either analog or digital form. Most communication devices have the ability to convert digital signals to analog signals or analog signals to digital signals, so that the signals can be transmitted from one device to another.
Page 44 Bluetooth adapters — Allow Bluetooth-enabled devices to communicate with each other over a short distance. Bluetooth adapters can be internal (expansion cards or integrated to the system board) or external. Related Information Setting up Your Network Back to Contents Page...
Page 45: Setting Up Your Laptop
Back to Contents Page Setting Up Your Laptop WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage.
Page 46: Setting Up Your Desktop
Back to Contents Page Setting Up Your Desktop 1. Connect the display to the appropriate display connector on your computer (see Setting Up Your Display). 2. Connect the USB keyboard and mouse to the USB connectors. NOTE: Depending on your computer model, USB ports may also be present on the front panel of your computer. 3.
Page 47 Related Information Setting Up Your Laptop Setting Up Your Display Setting Up 3D Display Setting Up Wireless Display Back to Contents Page...
Page 48: Setting Up 5.1 Audio
Back to Contents Page Setting Up 5.1 Audio 5.1 audio is most effective when the speakers are placed as shown in the following figure: See the following figure to connect 5.1 speakers to your computer. Rear audio connector on the computer Center/LFE surround out on the speaker Center/LFE surround out on the computer Front audio connector on the speaker...
Page 49 You should hear a tone from every speaker. 4. Click Next. 5. Follow the instructions on the screen. If you experience problems with your computer sound, see the knowledge base article 266424 at support.dell.com. Related Information Audio Connectors Setting Up 7.1 Audio...
Page 50: Setting Up 7.1 Audio
Back to Contents Page Setting Up 7.1 Audio 7.1 audio is most effective when the speakers are placed as shown in the following figure: See the following figure to connect 7.1 speakers to your computer:...
Page 51 You should hear a tone from every speaker. 4. Click Next. 5. Follow the instructions on the screen. If you experience problems with your computer sound, see the knowledge base article 266424 at support.dell.com. Related Information Audio Connectors Setting Up 5.1 Audio...
Page 52: Setting Up Your Display
DVI-to-DVI (DVI cable) DVI-to-VGA (DVI-to-VGA adapter + VGA cable) HDMI-to-HDMI (HDMI cable) HDMI-to-DVI (HDMI-to-DVI adapter + DVI cable) You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables at dell.com. Related Information Display Setting Up 3D Display...
Page 53: Setting Up Your Printer
Back to Contents Page Setting Up Your Printer You can connect one or more printers to your computer and also add one or more computers to your printer. Adding a Printer Windows 7 1. In Windows 7, click Start → Devices and Printers. In Windows Vista, click Start →...
Page 54: Setting Up 3D Display
Back to Contents Page Setting Up 3D Display NOTE: Your TV or computer may not support 3D. To know if your computer supports 3D, see the documentation that shipped with your computer. To know if your TV supports 3D features available on your computer, see System Requirements at www.nvidia.com/3dtv. 1.
Page 55: Setting Up Your Webcam
Use the media shipped with your webcam to install the drivers and other required software to use all the features of your webcam. For more information, see the documentation that shipped with your webcam. Related Information Webcam Dell Webcam Manager Enabling a Disabled Webcam Back to Contents Page...
Page 56: Setting Up Wireless Display
2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for Intel Wireless Display Connection Manager from support.dell.com. NOTE: For more information on wireless display, see the documentation that shipped with your wireless display adapter.
Page 57: Installing Your Usb Wireless Adapter
Back to Contents Page Installing Your USB Wireless Adapter NOTE: The instructions may vary depending on the model of the wireless adapter. See the documentation that shipped with your wireless adapter for specific instructions. 1. Install the software that shipped with your USB wireless adapter: a.
Page 58: Digital Visual Interface Connector Cables
Back to Contents Page Digital Visual Interface Connector Cables Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display. Connector on the computer Connector on the display Cable needed DVI-D...
Page 59: Charging Laptop Battery
If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. NOTE: You can operate your computer while the battery is charging. For laptop battery related FAQs, see the Article ID : 405686 at support.dell.com. Related Information Laptop Battery...
Page 60: Using Your Touchpad
Back to Contents Page Using Your Touchpad You can use the touchpad to move the cursor or selected objects on the computer screen: To move the cursor, gently slide your finger over the touchpad. To left-click or select an object, tap the left touchpad button or the touchpad surface once. To right-click an object, tap the right touchpad button once.
Page 61: Improving The Battery Performance
Back to Contents Page Improving the Battery Performance The operating time of a battery, which is the time the battery can hold a charge, varies depending on how you use your laptop computer. The operating time of your battery significantly reduces if you use: Optical drives.
Page 62: General Keyboard Shortcuts
Back to Contents Page General Keyboard Shortcuts <Ctrl><Shift><Esc> Opens the Task Manager window. <Fn><F8> Displays icons representing all currently available display options (display only, external monitor or projector only, both display and projector, and so on). Highlight the desired icon to switch the display to that option. <Fn>...
Page 63 and <Pause> Related Information Keyboard Customizing Your Keyboard Backlit Keyboard Changing the Input Language of Your Keyboard Using the Numeric Keypad on a Laptop Computer Keyboard Connection Types Back to Contents Page...
Page 64: Using A Touchscreen Display
Press and hold a finger on the touch screen to open context-sensitive menus. Rotate the active content by keeping a finger or thumb in place and moving the other finger in an arched direction to the right or left. Related Information Dell Stage Touchscreen Display Touchscreen Gestures...
Page 65: Customizing Your Keyboard
Back to Contents Page Customizing Your Keyboard You can customize your keyboard as follows: Change the delay before keyboard characters repeat Change the speed at which keyboard characters repeat Change the cursor blink rate Customize key sequences for input languages To customize your keyboard: 1.
Page 66: Changing Keyboard Input Language
Back to Contents Page Changing Keyboard Input Language 1. Click Start → Control Panel→ Region and Language. 2. On the Keyboards and Languages tab, click Change keyboards. 3. Under Installed services, click Add. 4. Click the language you want to add, select the text services you want to add, and then click OK. Related Information Keyboard Backlit Keyboard...
Page 67: Using Numeric Keypad On A Laptop Computer
Back to Contents Page Using Numeric Keypad on a Laptop Computer Numeric keypad Your laptop computer may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. To type a number or symbol, press and hold <Fn> and press the desired key. To enable the numeric keypad, press <Num Lk>.
Page 68: Types Of Audio Connectors
Back to Contents Page Audio Connectors Audio connectors allow you to connect to amplifiers, speakers, headphones, microphones, sound systems, or TVs for digital audio output. Types of audio connectors Microphone connector — Connect a personal computer microphone for voice or sound input. Line-in connector —...
Page 69: Usb Connectors
Back to Contents Page Universal Serial Bus (USB) is a standard to establish communication between a computer and different devices. USB allows high speed connection of peripherals to a computer. Using USB, you can connect devices like mice, keyboards, printers, external drives, digital cameras, mobile phones, and so on. USB also supports Plug-and-Play installation and hot swapping.
Page 70: Digital Visual Interface
Back to Contents Page Digital Visual Interface Digital Visual Interface (DVI) carries high-resolution video signals. You can use DVI to connect your computer to displays such as flat-panel monitors, LCD TVs, and so on. There are three types of DVI connections: DVI-D (DVI-Digital) —...
Page 71: Advantages Of Displayport
Mini-DisplayPort is a smaller version of the DisplayPort. Dell provides Mini-DisplayPorts in place of DisplayPorts on the Dell Inspiron Mini series of computers. NOTE: DisplayPorts and Mini-DisplayPorts vary in size. To connect devices that support DisplayPort to a Mini-DisplayPort connector, you must use a Mini-DisplayPort to DisplayPort adapter.
Page 72: Advantages Of Hdmi
Back to Contents Page HDMI High Definition Multimedia Interface (HDMI) transmit audio and video signals in a single digital interface. HDMI connects audio and video sources such as set-top boxes, DVD players, Blu-ray Disc players, computers, and video game consoles to compatible digital audio devices, such as computers, monitors, video projectors, and digital televisions.
Page 73: Esata Connector
Back to Contents Page eSATA Connector eSATA is a bus technology designed to connect external mass storage devices, such as hard drives and optical drives, to your computer. eSATA provides considerably higher throughput as compared to USB 2.0 or FireWire 800. eSATA cables can be up to 2 meters long. eSATA ports can be standalone or can be present in the form of an eSATA/USB combo port.
Page 74 Back to Contents Page S/PDIF S/PDIF is a standard for transferring audio in digital format. You can connect the S/PDIF output from your computer to the S/PDIF input on your home theater receiver. This connection allows you to set up a 5.1 audio (also known as 6-channel audio) connection.
Page 75: Key Features
Back to Contents Page IEEE 1394 The IEEE 1394 interface is a serial bus interface standard and enables simple, low-cost, high-bandwidth isochronous (real-time) data interaction between computers, peripherals, and consumer electronics products such as camcorders, VCRs, printers, TVs, and digital cameras. With IEEE 1394-compatible products and systems, you can transfer video or still images without losing quality.
Page 76: Local Area Network (Lan)
Back to Contents Page Network A computer network provides connectivity between your computer and the Internet, another computer, or a peripheral such as a printer. For example, with a network set up in a home or small office, you can: Print to a shared printer Access drives and files on another computer Share files...
Page 77: Wireless Personal Area Network (Wpan)
WWAN is also known as Mobile Broadband network, is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Your computer can maintain Mobile Broadband network access as long as the computer is within a cellular-data coverage zone.
Page 78: Setting Up Your Network
2. Connect to the Internet using an external wireless modem or wireless network connection and an Internet Service Provider (ISP). If an external wireless modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com.
Page 79: Setting Up A Local Area Network
Back to Contents Page Setting Up a Local Area Network The following steps are general guidelines for setting up a LAN. Cable or DSL broadband modem with Internet access established. Router — A router connects computers and peripherals on the network to each other, allowing the computers to share Internet access provided by the broadband modem.
Page 80: Setting Up A Wireless Local Area Network
Back to Contents Page Setting Up a Wireless Local Area Network The following are general requirements for setting up a WLAN: Broadband Internet connection (such as cable or DSL) A broadband modem A wireless router A wireless network adapter for each computer that you want to connect to your WLAN A network cable with network (RJ-45) connectors To set up WLAN: Windows 7 and Windows Vista...
Page 81: Setting Up A Wired Internet Connection
Back to Contents Page Setting Up a Wired Internet Connection You can setup a wired Internet connection using a dial-up, DSL, or a cable/satellite modem. If you are using a dial-up connection, connect the telephone line to the optional external USB modem and to the telephone wall jack before you set up your Internet connection.
Page 82: Setting Up A Wireless Internet Connection
Back to Contents Page Setting Up a Wireless Internet Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router on Microsoft Windows 7 or Windows Vista: 1.
Page 83: Dell Stage
Internet. You can also zoom-in or zoom-out on a photo using the touch screen gestures. Dell Web — Preview of four important Dell web pages. Click or tap the web page preview to open it in your default web browser.
Page 84: About Computrace
Back to Contents Page About Computrace Computrace allows you to track systems as they change hands or move around an organization, and helps to prevent theft and recover lost or stolen computers. A Computrace enabled computer that can access the Internet, communicates regularly with the Computrace server to report system information, location, and user identity.
Page 85 Rearrange an application shortcut — Select and hold the application shortcut until it blinks and then drag the application shortcut to a desired location on Dell Stage. Minimize — Drag the Dell Stage window to the bottom of the screen. Personalize — Select the settings icon and then choose the desired option.
Page 86: Enabling Computrace
Enabling Computrace 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: then, shut down your computer and try again.
Page 87: Getting Help On Computrace
Back to Contents Page Getting Help on Computrace Dell provides help on Computrace through Absolute Software. You may contact them for issues related to: configuration installation how-to questions error messages To contact Absolute Software: www.absolute.com send E-mails to techsupport@absolute.com call 888-999-9857...
Page 88: Dell Dock
Back to Contents Page Dell Dock An application containing a group of icons that provides easy access to frequently-used applications, files, and folders. Related Information Personalize Dell Dock Back to Contents Page...
Page 89: My Dell Downloads
Back to Contents Page My Dell Downloads My Dell Downloads is software repository that allows you to download and install software that you purchased or was pre-installed on your computer and did not receive the media for. My Dell Downloads may not be available in all regions.
Page 90: Adding A Category
Back to Contents Page Personalizing Dell Dock You can personalize the Dell Dock by: Adding or removing icons Grouping related icons into categories Changing the color and location of the Dock Changing the behavior of the icons Adding a Category 1.
Page 91: Dell Support Center
To launch Dell Support Center, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. The Dell Support Center home page displays your computer’s model number, service tag, express service code, warranty status, and alerts on improving the performance of your computer.
Page 92: Solution Station Offerings
TV and Home Theater Setup Professional TV and Home Theater Installation Home Theater Installation Remote Control Programming NOTE: Solution Station provides help on any technical brand. Related Information Getting Help and Contacting Dell DellConnect Using DellConnect Back to Contents Page...
Page 94 Back to Contents Page DellConnect DellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to diagnose and resolve issues on your computer. DellConnect has two modes: View-only access — You retain control of your computer. The Dell agent views your screen and provides instructions.
Page 95: Dell Quickset
Installation Dell QuickSet Utilities come pre-installed on a new Dell system, and can also be restored using the PC Restore utility or similar application. If neither of these are an option, you can download the software from support.dell.com. After downloading the executable file, you can double-click on it to start the install process.
Page 96: Using Dellconnect
Click your region on the map. Click your country or area from the list. Click this number to move to the next 4. The Dell representative provides the appropriate number which corresponds to the correct support queue. page. Queue Selector Number...
Page 97: Nvidia 3Dtv Play
Back to Contents Page NVIDIA 3DTV Play The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu-ray 3D videos, and browse 3D photos. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. For a list of supported 3D games, see www.nvidia.com. Playing Games in 3D 1.
Page 98 You can restore the operating system on your computer using one of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. If possible, backup your data files before using these options.
Page 99: System Recovery Media
System Recovery Media The system recovery media, created using Dell DataSafe Local Backup, allows you to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.
Page 100: System Restore
Related Information Restoring Your Operating System Starting System Restore Undoing System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Operating System Disc Back to Contents Page...
Page 101: Restoring Your Computer Using System Recovery Media
1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.
Page 102: Starting System Restore
In the event that System Restore did not resolve the issue, you may undo the last system restore. Related Information Restoring Your Operating System System Restore Undoing System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Operating System Disc Back to Contents Page...
Page 103: Undoing The Last System Restore
3. Follow the instructions on the screen. Related Information Restoring Your Operating System System Restore Starting System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Operating System Disc Back to Contents Page...
Page 104: Dell Factory Image Restore
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer.
Page 105: Starting Dell Factory Image Restore
CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
Page 106: Dell Datasafe Local Backup
NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore to restore your operating system. Dell DataSafe Local Backup has two versions:...
Page 107: Dell Datasafe Local Backup Basic
Procedure To launch Dell DataSafe Local Backup 1. Turn on your computer. 2. Click → Programs→ StartDell DataSafe→ Dell DataSafe Local Backup. To create system recovery media 1. Launch Dell DataSafe Local Backup. 2. Click Backup→ Create Recovery Media. 3. Follow the instructions on the screen.
Page 108: Operating System Disc
Related Information Restoring Your Operating System System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup Basic Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Reinstalling the Operating System Using the Operating System Disc...
Page 109: Dell Datasafe Local Backup Professional
Back to Contents Page Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may be installed on your computer, if you ordered it at the time of purchase. Task Procedure To upgrade to Dell DataSafe Local Backup Professional 1.
Page 110: Reinstalling The Operating System Using The Operating System Disc
1. Insert the Operating System disc and restart the computer. 2. When the DELL™ logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.
Page 111 Diagnostics Invoking PSA Enhanced Pre-Boot System Assessment (ePSA) Invoking ePSA Beep Codes...
Page 112: Troubleshooting
Display Screen is Difficult to Read No Display on the Screen or Screen is Blank Keyboard Not Working, Not Detected, or Working Intermittently Related Information BIOS Diagnostics Restoring Your Operating System Setting Up Your Computer Getting Help and Contacting Dell...
Page 113: System Setup (Bios)
Back to Contents Page System Setup (BIOS) CAUTION: Do not change the settings in system setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly. The BIOS is the first program that runs on your computer when you turn it on. The primary function of the BIOS is to load and start the operating system. When the computer starts, the BIOS initializes and identifies system devices such as the video card, keyboard and mouse, hard disk, optical drive, and so on.
Page 114: Entering System Setup (Bios)
1. Turn on (or restart) your computer. 2. When the DELL logo is displayed, wait for the F2 prompt to appear and then press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt appears quickly and is displayed only briefly. Therefore you must press <F2>...
Page 115: System Setup Screens
Back to Contents Page System Setup Screens The System Setup screen displays the current or changeable configuration information for your computer. Information on the screen is divided into three sections: options list, active options field, and key functions. Menu — Appears on top of the System Setup window and allows you to access the System Setup options. Press the left-arrow and right-arrow keys to navigate.
Page 116: Changing The Boot Sequence For The Current Boot
Back to Contents Page Changing the Boot Sequence for the Current Boot You can use the Boot Device Menu to boot your computer from a device other than the default boot device. Your computer boots from the selected boot device only for the current boot, and boots from the default device on the next reboot. To boot using the Boot Device Menu: 1.
Page 117: Changing The Default Boot Sequence
Back to Contents Page Changing the Default Boot Sequence 1. Enter System Setup (see Entering System Setup). 2. Use the arrow keys to highlight the Boot Device Configuration menu option and press <Enter> to access the menu. NOTE: Note the current boot sequence in case you want to restore it. 3.
Page 118: Flashing The Bios
The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1. Turn on the computer. 2. Go to support.dell.com/support/downloads. 3. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer may be located on a label at the top, back, or bottom of your computer.
Page 119: Before Calling Dell
Keep your computer's Service Tag or Express Service Code available. Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
Page 120: Computer Maintenance
Do not block, push objects into, or allow dust to accumulate in the air vents. Use Dell Support Center to perform computer checkups, manage drive space, back up and recover data, and so on. Clean your computer regularly using a soft, dry cloth.
Page 121: Ergonomic Instructions For Desktops
For comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer: Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard.
Page 122 Related Information Ergonomic Instructions for Laptops Back to Contents Page...
Page 123: Ergonomic Instructions For Laptops
Vary your work activities. Try to organize your work so that you do not have to type for extended periods of time. When you stop typing, try to do things that use both hands. NOTE: For the latest ergonomic instructions, go to www.dell.com/regulatory_compliance. Related Information...
Page 124: Dell And The Environment
Every day, you have the opportunity to make greener choices, but when choosing technology, you do not want to compromise on cost, performance or reliability. At Dell, we believe you shouldn’t have to. Which is why we strive to ensure that people and companies don’t have to make trade-offs to be green.
Page 125: Regulatory Compliance Policy
Regulatory Compliance Policy Dell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Dell products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.
Page 126: Migration Tips
USB flash drive or external hard drive — You will need a USB flash drive or an external hard drive compatible with both computers Related Information My Dell Downloads Setting Up Your Desktop Setting Up Your Laptop Back to Contents Page...
Page 127: Power Management
That way, if a power failure occurs, Windows can restore your work from your hard disk. When hybrid sleep is turned on, putting your computer into sleep automatically puts your computer into hybrid sleep. Hybrid sleep is typically turned on by default on desktop computers. Related Information Configuring the Power Settings in Windows 7 Dell Quickset Back to Contents Page...
Page 128 Back to Contents Page Improving the Battery Performance The operating time of a battery, which is the time the battery can hold a charge, varies depending on how you use your laptop computer. The following activities significantly reduce the operating time of your battery: Using optical drives.
Page 129 Back to Contents Page Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by double-clicking the touchpad icon in the notification area of your computer desktop. Your computer may support Scroll, Zoom, Rotate, Flick, My Favorites, and Desktop gestures.
Page 130 Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom — Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone (extreme left of the touchpad). To zoom out: Move a finger down in the zoom zone (extreme left of the touchpad).
Page 131 Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. My Favorites Allows you to open your favorite applications. Tap three fingers on the touchpad. The applications that are configured in the touchpad configuration tool launch. Desktop Allows you to minimize all open windows so that the desktop is visible.
Page 132 Back to Contents Page About Touchpad A touchpad provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click by tapping the surface. A touchpad has a touch-sensitive surface that senses the motion and position of your finger(s) to a relative position on the computer screen. Touchpads are available on laptop computers and some high-end keyboards.
Page 133: Touchscreen Gestures
Back to Contents Page Touchscreen Gestures Touchscreen gestures enhance the usability of a touchscreen display by allowing you to perform tasks like zoom, scroll, rotate, and so on, by sliding or flicking your finger on the display. NOTE: Some of these gestures are application-specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the active screen content by moving two fingers apart or bringing them closer together on the display.
Page 134 Scroll Vertical — Allows you to scroll up or scroll down on the active window. Move a finger up or down to activate vertical scrolling. Scroll Horizontal — Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen.
Page 135: External Keyboard
8. If you are using a PS/2 keyboard, try connecting the keyboard to the PS/2 mouse connector. 9. Connect the keyboard to a different computer, if available. 10. If the keyboard works on another computer or connector, there may be a problem with the computer or connector. Contact Dell for further assistance. Laptop Keyboard 1.
Page 136: Enabling A Webcam
Back to Contents Page Enabling a Webcam 1. Click Start → Control Panel→ Device Manager. 2. Click Imaging Devices and then double-click Camera. 3. Click Enable. The webcam is now enabled. Open the webcam software to use all features of the webcam. Related Information Camera Setting Up Webcam...
Page 137: Display Screen Is Difficult To Read
Laptop 1. Adjust the resolution of the screen. For more information, click Start → Help and Support. 2. Download and install the latest video drivers from support.dell.com. 3. Run the display built-in self test: a. Turn off your computer. b. Press and hold the <Fn> and power buttons for 10–15 seconds.
Page 138: No Display On The Screen Or Screen Is Blank
2. If the computer is not receiving power, swap the monitor and computer power cables to determine if the power cable is defective. 3. If the computer is receiving power: a. Adjust the display brightness. See the monitor documentation at support.dell.com/manuals. b. Ensure that the monitor video cable is connected to the correct connector on the computer.
Page 139 Back to Contents Page Webcam A webcam is a device that allows you to capture real-time video or images, and can also be used for video conferencing. The webcam type may vary based on the selections you made while purchasing your computer. You may have a built-in webcam or you may need to buy an external webcam.
Page 140: Dell Webcam Manager
Dell Webcam Manager The Dell Webcam Manager acts as a hub for all the webcam features and configuration options. Dell Webcam Manager includes: Webcam Center — Control core recording functions of the webcam such as video recording, motion detection, and photo capture.
Page 141 If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. NOTE: You can operate your computer while the battery is charging. For laptop battery related FAQs, see the Article ID : 405686 at support.dell.com. Related Information Laptop Battery...
Page 142 NOTE: Some of the applications on Dell Stage can also be launched from the All Programs menu. You can customize Dell Stage as follows: Rearrange an application Select and hold the application shortcut until it blinks and then drag the application shortcut to a desired location on Dell shortcut Stage...
Page 143: Types Of Ieee 1394 Cables
Back to Contents Page Types of IEEE 1394 Cables 4-pin connector 6-pin connector 9-pin connector Related Information IEEE 1394 Comparing USB and IEEE 1394 Back to Contents Page...
Page 144: Comparing Usb And Ieee 1394
Back to Contents Page Comparing USB and IEEE 1394 Feature IEEE 1394 USB 1.1: 12 Mbps IEEE 1394a: 400 Mbps Data transfer rate USB 2.0: 480 Mbps IEEE 1394b: 800 Mbps Number of devices Plug and play Hot-pluggable Isochronous devices Bus type Serial Serial...
Page 145 Enabling Computrace 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; NOTE: then, shut down your computer and try again.
Page 146: Invoking Psa
If a component fails the test, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>. If you receive error code(s) during PSA, note the error code(s) and contact Dell. If the PSA completes successfully, the following message appears on your screen: “Do you want to run the remaining memory tests? This will take about 30 minutes or more.
Page 147: Enhanced Psa
System Health — Displays the status of the battery, AC adapter, fans, and so on. Event Log — Provides detailed information about all tests. The Stat column displays the status of the tests. Related Information Invoking ePSA Invoking PSA Beep Codes Getting Help and Contacting Dell Back to Contents Page...
Page 148: Invoking Epsa
Yes; to retest the component that failed, press Retry. If you receive error code(s) during the ePSA tests, write down the error code(s) and contact Dell. If the ePSA completes successfully, the following message appears: “No problems have been found with this system so far.
Page 149: Beep Codes
Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance. The following table lists some of the common beep codes.
Page 150: Locating The Service Tag And Express-Service Code
Using Dell's Online System Profiler If your computer is powered on and you have access to the Internet, you can use Dell's online System Profiler to scan for the Service Tag and Express- Service code. To scan for the Service Tag follow the steps below: Go to support.dell.com.
Page 151 → Control Panel→ Power Options. 2. You can choose from Balanced, Power saver, or High performance depending on your computer usage. 3. To modify the power settings, click Change plan settings. Related Information Power Management Dell Quickset Back to Contents Page...
Page 152 Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance. The following table lists some of the common beep codes.

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