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Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
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EC Declaration of Conformity under the R & TTE Directive Downloaded from ManualsPrinter.com Manuals...
Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the complete User’s Guide ..............2 Viewing documentation ................... 2 Control panel overview ..................5 Status LED indications ..................8 Loading documents and paper Loading documents .....................
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Security features Security........................23 Setting Lock ....................23 Secure Function Lock ..................24 Section II Fax Sending a fax How to fax......................30 Entering fax mode ..................30 Sending a single-sided fax from the ADF ............30 Sending a 2-sided fax from the ADF (MFC-8860DN and MFC-8870DW only) ...........30 Sending a fax from the scanner glass ............31 Faxing legal size documents from the scanner glass ........31 Cancelling a fax in progress ................31...
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Setting the Fax Receive Stamp ..............44 Receiving faxes into memory ................ 44 Printing a fax from the memory ..............45 Phone and external devices Phone line services....................46 Setting the Phone Line Type .................46 BT Call Sign (U.K. only)................. 47 Connecting an external TAD ................
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Printing reports Fax reports......................66 Transmission verification report..............66 Fax journal.....................66 Reports ........................67 How to print a report ..................67 Polling Polling receive .....................68 Secure polling ....................68 Delayed polling ....................68 Sequential polling ..................69 Polled transmit .....................69 Setup for polled transmit................69 Setup for polled transmit with a secure code..........69 Section III Copy Making copies How to copy ......................72...
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Section V Appendices Safety and Legal Choosing a location ..................... 84 Important Information................... 85 Safety precautions ..................85 IEC 60825-1 Specification ................88 Disconnect device ..................88 Wiring information..................88 LAN connection ..................... 89 Radio interference ..................89 ® International Energy Star Compliance Statement ........89 EU Directive 2002/96/EC and EN50419............89 Important safety instructions................
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Fax........................150 Copy ........................151 Scan........................152 Print ........................153 Interfaces ......................153 Computer requirements ..................154 Consumable items .....................155 Ethernet wired network (MFC-8460N and MFC-8860DN only) ......156 Ethernet wireless network (MFC-8870DW only)..........157 Authentication and encryption for wireless users only.........158 Glossary Glossary......................160 Index Index ........................164 viii...
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Section I General General information Loading documents and paper General setup Security features Downloaded from ManualsPrinter.com Manuals...
Viewing documentation (Windows Bold Bold style indentifies keys on To view the documentation, from the Start the machine control panel or menu, point to Brother, MFL Pro Suite from computer screen. the program group, and then click Italics Italicized style emphasises an User’s Guide.
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(MFC-8860DN and MFC-8870DW only) Windows Explorer to find and run the setup.exe program from the root You can find the instructions in the Network directory of the Brother CD-ROM. User’s Guide on the CD-ROM. Click Documentation. ® Viewing Documentation (Macintosh Click the documentation you want to ®...
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Chapter 1 How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: ® Scanning from a Macintosh (For Mac ® ® 9.1-9.2/Mac OS X 10.2.4 or greater) ®...
General information Control panel overview MFC-8460N, MFC-8860DN and MFC-8870DW have similar control keys. 1 One-Touch keys a or b These 20 keys give you instant access to 40 Scrolls through the menus and options. previously stored numbers. 5 Dial pad...
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Lets you change the quality or contrast for (For details about scanning, see Software the next copy. User’s Guide on the CD-ROM.) Contrast (MFC-8460N only) Lets you change the contrast for the next Copy copy. Puts the machine in Copy mode.
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General information 10 Fax and telephone keys Tel/R Lets you answer an incoming call on an external phone. When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED Status LED is off. LED is on.
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If you cannot clear the error and see the same service call indication after turning the machine back on, please call your Brother dealer for service. Cover open The front cover, back cover, fuser cover or document cover is open.
Loading documents and paper Loading documents Unfold the ADF document output support flap (1). All fax, scan and copy operations can be performed from the ADF or the scanner glass. Using the ADF You can use the ADF (automatic document feeder) to fax, scan or copy sheets of paper.
Loading documents and paper Acceptable paper and Using the scanner glass other media You can use the scanner glass to fax, scan, or copy the pages of a book or single sheets Print quality may vary according to the type of of paper.
Chapter 2 Handling and using media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparencies recommended for laser printing.
Loading documents and paper Paper capacity of the paper tray Paper size Paper types No. of sheets Paper Tray A4, Letter, Executive, A5, Plain paper, Recycled up to 250 (Tray #1) A6, B5 and B6 paper and Bond paper [80 g/m (20 lb)] Transparency up to 10...
Chapter 2 Loading paper, and Fan the stack of paper well to avoid paper feeding problems. other media When printing on plain paper 60 to 105 g/m (16 to 28 lb) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi purpose tray).
Loading documents and paper Loading envelopes and other Loading Envelopes media Before loading, press the corners and sides of the envelopes to make them as flat as possible. Use the MP tray when printing envelopes, labels, and thick paper. Open the MP tray and lower it gently. CAUTION Do not use any of the following types of envelope, as they will cause paper feed...
Chapter 2 Printable Area Printable Area when printing from a computer When using the default driver the printable Printable Area for copies area is smaller than the paper size, as shown The printable area of your machine begins at below. approximately 3 mm (0.12 in.) from the top Portrait and bottom and 2.05 mm (0.08 in.) from both...
General setup Mode timer Paper settings The machine has three mode keys on the Paper Type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Chapter 3 Paper Size Tray use in Copy mode You can use nine sizes of paper for printing You can change the default tray priority that copies: A4, Letter, Legal, Executive, A5, A6, the machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you select Tray#1 Only, MP Only or faxes: A4, Letter, Legal or Folio.
General setup Tray use in Fax mode Tray use in Print mode You can change the default tray priority that You can change the default tray the machine the machine will use for printing received will use for printing from your computer. faxes.
Chapter 3 Volume Settings Speaker volume You can select a range of speaker volume Ring volume levels, from High to Off. You can change the volume through the You can select a ring volume level from a menu, by following the instructions below: range of settings, from High to Off.
General setup Automatic daylight Ecology features savings time Toner save You can set the machine to change automatically for Daylight Savings Time. It You can save toner using this feature. When will set itself forward one hour in the Spring, you set toner save to On, print appears and back one hour in the Autumn.
Chapter 3 Sleep time Turning off the scanner lamp Setting the sleep time reduces power The scanner lamp stays on for 16 hours consumption by turning off the fuser while the before automatically switching off to preserve machine is idle. the life of the lamp and reduce power consumption.
Enter a four-digit number for the Make a careful note of your password. If you password. Press OK. forget it, please call your Brother dealer or Brother Customer Service. Re-enter your password when the LCD While setting lock is On, it is not possible to shows Verify:.
Enter your four-digit password. Press OK. Make a careful note of your password. If you forget it, please call your Brother dealer or Press Stop/Exit. Brother Customer Service. Turning Setting Lock off Note •...
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Security features Setting the password for the Setting up the Public user administrator You can set up the Public user. Public users do not need to enter a password. The password you set in these steps is for the administrator. This password is used to set Note up restricted users and to turn Secure Function Lock on or off.
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Chapter 4 Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a If you enter the wrong password when password. following the instructions below, the LCD will show Wrong password. Re-enter the Press Menu, 1, 9, 2.
Security features Switching Users This setting allows another user to log on the machine when Secure Function Lock is turned on. Note The time to change from an individual user to the Public user is the same as the Mode Timer setting (Menu, 1, 1).
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Chapter 4 Downloaded from ManualsPrinter.com Manuals...
Section II Sending a fax Receiving a fax Phone and external devices Dialling and storing numbers Remote fax options Printing reports Polling Downloaded from ManualsPrinter.com Manuals...
Sending a fax How to fax Sending a 2-sided fax from the ADF (MFC-8860DN and Entering fax mode MFC-8870DW only) To enter fax mode press (Fax), and the You can send a 2-sided document from the key will glow blue. ADF.
Sending a fax Sending a fax from the Faxing legal size documents scanner glass from the scanner glass You can use the scanner glass to fax the When faxing legal size documents, you need pages of a book, or a single page at a time. to set the scan glass size to Legal/Folio, The documents can be up to Letter, A4 or otherwise a portion of your faxes will be...
Chapter 5 Broadcasting Cancelling a Broadcast in progress Broadcasting lets you send the same fax message to more than one fax number. You While broadcasting you can cancel the fax can include Groups, One-Touch, Speed-Dial currently being sent or the whole broadcast numbers and up to 50 manually dialled job.
Sending a fax Additional sending Electronic cover page operations This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) Sending faxes using multiple You can automatically send a cover page settings with every fax. Your cover page includes your Station ID, a comment, and the name stored Before you send a fax, you can change any in the One-Touch or Speed-Dial memory.
Chapter 5 Send a cover page for the next fax Using a printed cover page If you want to send a cover page only for the If you want to use a printed cover page that next fax, your machine will ask you to enter you can write on, you can print the sample the number of pages you are sending so it page and attach it to your fax.
Sending a fax Contrast Changing fax resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. It changing the fax resolution. Resolution can automatically chooses the suitable contrast be changed for the next fax or for all faxes.
Chapter 5 Dual access Sending in real time for the next fax only Your machine supports dual access, which Make sure you are in Fax mode lets you dial a number and begin scanning a fax into memory while you are already Press Menu, 2, 2, 5.
Sending a fax Overseas mode Delayed batch transmission If you are having difficulty sending a fax Before sending the delayed faxes, your overseas due to a bad connection, then machine will help you economize by sorting turning on the overseas mode may help. all the faxes in the memory by destination and scheduled time.
Stop/Exit to Press Menu, 2, 6. cancel the operation 26.Remaining Jobs Note #001 12:34 BROTHER #002 15:00 BIC If you get an Out of Memory message #003 17:30 ABCDEFG while faxing and you do not want to delete Select &...
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see page 40. Are you connecting an external telephone or external telephone answering device to the machine? Are you using the voice message function of...
Chapter 6 Using Receive Modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to BT Call Sign feature. change the ring delay before using these modes see page 41.
Receiving a fax Receive Mode settings F/T Ring Time When somebody calls your machine, you and Ring Delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.
Chapter 6 Fax Detect Setting the Print Density Turning fax detect On allows the machine to You can adjust print density to make your receive fax calls automatically if you lift any printed pages darker or lighter. handset on the same line as the machine. Make sure you are in Fax mode When you see Receiving on the LCD or when you hear ‘chirps’...
Receiving a fax Additional receiving Duplex printing for Fax mode (MFC-8860DN and operations MFC-8870DW only) Printing a reduced incoming If you set Duplex to On for fax receive the machine will print received faxes on both sides of the paper. If you choose On, the machine automatically You can use A4, Letter, Legal or Folio size of reduces each page of an incoming fax to fit on...
Chapter 6 Setting the Fax Receive Receiving faxes into memory Stamp As soon as the paper tray becomes empty during fax reception, the screen will display You can set the machine to print the received No Paper, asking you to put paper in the date and time in the top centre of each paper tray.
Receiving a fax Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. See Fax storage on page 61. Press Menu, 2, 5, 3.
Phone and external devices Phone line services Note You can program a Tel/R key press as part of a number stored in a One-Touch or Setting the Phone Line Type Speed-Dial location. When programming the One-Touch or Speed-Dial number If you are connecting the machine to a line (Menu, 2, 3, 1 or 2, 3, 2) press Tel/R first that features a PBX or ISDN to send and (the screen displays “!”) then enter the...
Phone and external devices Connecting an external BT Call Sign (U.K. only) The BT Call Sign subscriber service is a way to have a separate number for your machine, You can connect an external Telephone it allows you to have at least two separate Answering Device (TAD) to the same line as telephone numbers on one phone line.
Chapter 7 Connections Recording an outgoing message The external TAD must be connected as shown in the illustration below. Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Limit your speaking to 20 seconds.
Phone and external devices External and extension Connecting an external or extension phone phones You can connect a separate telephone Operation from extension directly to your machine as shown in the diagram below. telephones If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine into the correct socket on the machine, you can make...
Chapter 7 The inadvisable configuration is shown in These phones are now connected as external figure 1, and the recommended master/slave devices as shown on page 49, because they configuration is shown in figure 2. are connected to the fax machine via the T- connector.
Phone and external devices Telephone Answer Code If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension phone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
Dialling and storing numbers How to Dial Speed-Dialling Hold down Shift as you press Manual dialling Search/Speed Dial and then the three-digit Speed-Dial number. Use the keypad to enter all the digits of the telephone number. One-Touch dialling Press the One-Touch key that stores the number you want to call.
Dialling and storing numbers Search LDAP (Lightweight Directory Access Protocol) Search You can search alphabetically for names you (MFC-8860DN and have stored in the One-Touch and Speed- MFC-8870DW only) Dial memories. Press Search/Speed Dial. If the machine is connected to your LDAP server, you can search for information such Press the dial pad key for the first letter as fax numbers and E-mail addresses from...
A scan profile is the resolution and other scan settings that you choose when you store a number. For example, you will be asked to MFC-8460N: select Standard, Fine, S.Fine or Photo if you have selected the Fax/Tel option. Or, you will Press Menu, 2, 3, 1.
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Dialling and storing numbers Choose one of the options below: Choose one of the options below: If you want to change the fax Enter the name using the dial pad resolution, press a or b to select (up to 15 characters). Press OK. Std, Fine, S.Fine or Photo.
You can store your frequently used numbers as Speed-Dial numbers. The machine can 23.Set Quick-Dial store 300 Speed-Dial numbers. 2.Speed-Dial Speed-Dial? # MFC-8460N: Enter & OK Key Press Menu, 2, 3, 2. Use the dial pad to enter a three-digit Speed-Dial location number (001-300). 23.Set Quick-Dial Press OK.
Select & OK will be used to send to your PC. If you selected Colour at f, select the (MFC-8460N) Go to c. file format (PDF or JPEG) that will be (MFC-8860DN and MFC-8870DW) used to send your PC. Go to b.
Use the dial pad to enter a group If you selected E-Mail in d, number (1 to 20). Press OK. press a or b to select B/W200dpi (MFC-8460N) Go to e. or B/W200x100. (MFC-8860DN and MFC-8870DW) Press OK and then go to i.
Dialling and storing numbers Combining Quick-Dial Select the file format (TIFF or PDF) that will be used to send to your computer. numbers Do one of the following: You can combine more than one Quick-Dial To store another group for number when you dial.
Remote fax options Remote fax options let you receive faxes Press a or b to select On or Off. while you are away from the machine. 25.Remote Fax Opt You can only use one fax option at a time. Backup Print Fax forwarding Enter &...
Remote fax options Fax storage Press a or b to select the interface to which the PC is connected (<USB> or <Parallel>), or your computer name The fax storage feature lets you store your if the machine is connected to a received faxes in the machine’s memory.
Chapter 9 Changing remote fax Turning off remote fax options options If you set the remote fax options to Off and If received faxes are left in your machine’s there are faxes in your machine’s memory, memory when you change to another remote the LCD will give you two options: fax option, the LCD will ask you the following message:...
Remote fax options Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone phone or fax machine, tone.
Chapter 9 Retrieving fax messages Changing the fax forwarding number Dial your fax number. You can change the default setting of your fax When your machine answers, forwarding number from another telephone or immediately enter your remote access fax machine using touch tone. code (3 digits followed by l).
Remote fax options Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding or...
Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The or manually.
5 User Settings Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer. Downloaded from ManualsPrinter.com Manuals...
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Specify the destination fax machines the documents you set up to be polled. you want to poll by using One-Touch, Secure Polling only works with Brother fax Speed-Dial, Search, a Group and or the machines. If another person wants to retrieve dial pad.
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Chapter 11 Downloaded from ManualsPrinter.com Manuals...
Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Press (Copy) to enter Copy mode. Load your document. Contrast:- Use the dial pad to enter the number of copies (up to 99). Quality :Auto Enlg/Red:100% Press Start.
Make sure you are in Copy mode settings temporarily for the next copy, use the Copy keys. You can use different combinations. Load your document. (MFC-8460N) Use the dial pad to enter the number of copies (up to 99). (MFC-8460N) Press Quality.
Chapter 12 Changing text copy Enlarging or reducing the resolution image copied You can change the text copy resolution to You can select the following enlargement or 1200x600dpi if you have selected Text reduction ratios: from the Quality or Contrast/Quality options, and make a copy with 100% ratio Press 100%*...
Making copies Choose one of the options below: Make sure you are in Copy mode Press a or b to select the enlargement or reduction ratio you Load your document. want. Press OK. Press a or b to select Custom Use the dial pad to enter the number of (25-400%).
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Chapter 12 If you are copying from the ADF: 4 in 1 (L) Insert your document face up in the direction shown below: 2 in 1 (P) Poster (3x3) You can make a poster size copy of a photograph. 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) If you are copying from the scanner...
Making copies Duplex (2-sided) copying 2 sided i 1 sided (MFC-8860DN and Portrait MFC-8870DW only) If you want to use the duplex copy feature, load your document in the ADF. Duplex Copy Landscape 1 sided i 2 sided Portrait Make sure you are in Copy mode Load your document.
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Chapter 12 After the machine scans the page, press Make sure you are in Copy mode 1 to scan the next page. Load your document. Flatbed Copy: Next Page? Use the dial pad to enter the number of 1.Yes copies (up to 99). 2.No Select &...
(up to 99). Load your document. Press Sort. Use the dial pad to enter the number of Press Start. copies (up to 99). (MFC-8460N) Press Contrast. (MFC-8860DN and MFC-8870DW only) Press Contrast/Quality. Press a or b to choose Contrast. Press OK.
Chapter 12 Out of Memory Tray Select message You can change the tray use only for the next copy. If the memory becomes full while you are making copies, the LCD message will guide Make sure you are in Copy mode you through the next step.
, see Chapter 5 in the Software User’s Guide on the CD-ROM.) ® (For Macintosh , see Chapter 11 in the Software User’s Guide on the CD-ROM.) Brother PC-FAX ® (For Windows , see Chapter 6 in the Software User’s Guide on the CD-ROM.) ®...
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Section V Appendices Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary Downloaded from ManualsPrinter.com Manuals...
Safety and Legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 32.5° C. Make sure cables leading to the machine do not constitute a trip hazard.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. Do not place any objects on the machine, or obstruct the air vents.
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WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the machine, some internal parts of the machine will be extremely hot.
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Safety and Legal To prevent injuries, DO NOT put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
IEC 60825-1 Specification This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not CLASS 1 LASER PRODUCT be opened under any circumstances.
The purpose of the International E Program is to promote the development and popularization NERGY TAR ® of energy-efficient office equipment.As an E Partner, Brother Industries, Ltd. has determined NERGY ® that this product meets the E guidelines for energy efficiency.
12 Wait until pages have exited the machine before picking them up. 13 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.
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Safety and Legal 14 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 15 To reduce the risk of fire, electric shock and injury to people, note the following: Do not use this product near appliances that use water, a swimming pool or in a wet basement.
Chapter A Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
550 sheets of plain paper. If you want to buy an optional lower DIMM types tray unit, call your Brother dealer. You can install the following DIMM: 128 MB Buffalo Technology VN133-D128 / VN133-X128...
CAUTION • For more information, call the dealer you To prevent damage to the machine from bought the machine from or Brother static electricity, DO NOT touch the Customer Service. memory chips or the board surface.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Phone Line or Connections Difficulties Suggestions Dialling does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide.) Check all line cord connections. Check that the machine is plugged in and switched on. If an external phone is connected to the machine, send a manual fax by lifting the handset of the external phone and dialling the number.
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For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
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LED is yellow. Scanning Difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. ® PaperPort , click File, Scan and choose the Brother TWAIN driver. Software Difficulties...
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Troubleshooting and routine maintenance Software Difficulties (Continued) Difficulties Suggestions ‘Unable to write to LPT1’, ‘LPT1 Make sure that the machine is on (plugged into the electrical socket and the power already in use’ or ‘MFC is Busy’ switch turned on) and that it is connected directly to the computer using the error message appears.
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PC-Fax receiving), select ‘UPD’ and click ‘OK’. 4. Make sure if the new setting is added and is checked, and then click ‘OK’. ® For Windows XP SP1, please visit the Brother Solutions Center. Your computer cannot find your ® <For Windows users>...
Troubleshooting and routine maintenance Improving the print quality Examples of poor print Recommendation quality Check the machine’s environment. Conditions such as humidity, high Choosing a temperatures, and so on, may cause this print fault. (See location ABCDEFGH CDEF on page 84.) abcdefghijk defg A B C D...
Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 11.) Choose Thick paper mode in the printer driver or in the machine’s Paper Type menu setting, or use thinner paper than you are currently using. (See Paper Type on page 17 and Basic tab in the Software User’s Guide on the CD-ROM.)
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Replacing the toner cartridge (TN-3130/TN-3170) on page 121.) Printed pages have toner The fuser unit may be smudged. Call Brother or your dealer for service. stains or stripes down the page. Cleaning the laser Clean the laser scanner window with a soft cloth. (See scanner window on page 118.)
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Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180°...
Troubleshooting and routine maintenance Setting Dial Tone detection Compatibility When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the phone line, we recommend that you number.
Error messages As with any sophisticated office product, errors may occur. If this happens, your machine will identify the problem and display an error message. The most common error messages are shown below. Error Message Cause Action BT Call Sign is set to On. You Set BT Call Sign to Off.
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Troubleshooting and routine maintenance Error Message Cause Action The other person or other person’s Try to send or receive again. Disconnected fax machine stopped the call. The document was not inserted or See Document jams on page 111 or Using the Document Jam fed properly, or the document ADF on page 10.
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It is time to replace the laser unit. Call Brother Customer Service to replace the Replace Laser fuser unit. It is time to replace the paper Call Brother Customer Service to replace the PF Replace PF feeding kit for Tray 1. Kit 1. Kit1...
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Troubleshooting and routine maintenance Error Message Cause Action The toner cartridge and drum unit Reinstall the toner cartridge. Toner Error assembly is not installed properly. The toner cartridge and drum unit Do one of the following: Toner Life assembly is not installed properly, Re-install the toner cartridge and drum unit or the toner cartridge is used up assembly.
PC Fax Receiving on the PC. Do one of the following: (For details about PC Fax Receive, see If the LCD shows No Data, there Using Brother PC-FAX software (For are no faxes left in the machine’s ® Windows ) in the Software User’s...
Troubleshooting and routine maintenance Document jams Document is jammed inside the ADF unit If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. Document is jammed in the top of the Lift the document cover.
Paper jams Document is jammed in the duplex slot (MFC-8860DN and MFC-8870DW only) To clear paper jams, please follow the steps in this section. Take out any paper from the ADF that is not jammed. HOT SURFACE Pull the jammed document out to the After you have just used the machine, some right.
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Troubleshooting and routine maintenance Press the cover release lever to open CAUTION the front cover. To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Slowly take out the drum unit and toner cartridge assembly.
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Paper is jammed at the back of the Pull the tabs at the left and right hand sides toward you to open the fuser machine cover (1). Press the cover release lever to open the front cover. Take out the drum unit and toner cartridge assembly.
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Troubleshooting and routine maintenance Put the drum unit and toner cartridge Put the duplex tray back in the machine. assembly back in the machine. Paper is jammed inside the drum unit Close the front cover. and toner cartridge assembly Paper is jammed in the duplex tray Press the cover release lever to open (MFC-8860DN and MFC-8870DW only) the front cover.
Routine maintenance Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is CAUTION any inside the drum unit. The drum unit contains toner, so handle it carefully.
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Troubleshooting and routine maintenance Clean the outside of the machine as Wipe the inside of the paper tray with a soft cloth to remove dust. follows: Pull the paper tray completely out of the machine. Re-load the paper and put the paper tray firmly back in the machine.
Cleaning the scanner glass Cleaning the laser scanner window Turn off the machine’s power switch. CAUTION Lift the document cover (1). Clean the white plastic surface (2) and DO NOT use isopropyl alcohol to clean the scanner glass (3) underneath it with laser scanner window.
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Troubleshooting and routine maintenance Gently clean the laser scanner window HOT SURFACE (1) by wiping it with a clean soft, dry lint- free cloth. Do not use isopropyl alcohol. After you have just used the machine, some internal parts of the machine will be extremely hot.
Cleaning the corona wire Put the drum unit and toner cartridge assembly back in the machine. We recommend that you put the drum unit Close the front cover. and toner cartridge assembly on a piece of disposable paper or cloth in case you Cleaning the drum unit accidentally spill or scatter toner.
Troubleshooting and routine maintenance Replacing the toner cartridge When you find the substance on the drum surface that matches the print (TN-3130/TN-3170) sample, gently dab the surface of the OPC drum with a cotton swab that is The TN-3170 toner cartridge can print lightly dampened with isopropyl alcohol.
Replacing the toner cartridge CAUTION To prevent damage to the machine from HOT SURFACE static electricity, DO NOT touch the electrodes shown in the illustration. After you have just used the machine, some internal parts of the machine will be extremely hot.
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CAUTION Brother printers are designed to work with toner of a particular specification and work to a level of optimum performance when used with genuine Brother toner cartridges (TN–3130/TN–3170).
Replacing the drum unit Clean the primary corona wire inside the drum unit by gently sliding the blue tab (DR-3100) from left to right and right to left several times. Be sure to return the blue tab to The machine uses a drum unit to create print the home position (b).
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Troubleshooting and routine maintenance HOT SURFACE CAUTION After you have just used the machine, some To prevent damage to the printer from static internal parts of the machine will be electricity, DO NOT touch the electrodes extremely hot. When you open the front or shown in the illustration.
You should replace the parts listed below after printing approximately 100,000 Unpack the new drum unit. pages. Please call your Brother dealer for service when the following messages appear Put the toner cartridge firmly into the on the LCD.
Troubleshooting and routine maintenance Packing and shipping Close the front cover. the machine Wrap the machine in the plastic bag and put it in the original carton with the original packing material. When you transport the machine, use the packing materials that came with your Pack the drum unit and toner cartridge machine.
Machine Information Checking the remaining life of parts Checking the serial numbers You can view the remaining life of these parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 7, 3. Press Menu, 7, 1. 73.Parts Life 1.Drum 71.Serial No.
Menu and Features On screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on screen programming using the menu keys. We have created step by step on screen instructions to help you program your machine.
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To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for Print Reports menu. Press 6 for LAN menu. Press 7 for machine Info.
Menu and Features Menu Table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec...
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Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 1.MP Tray in the MP tray. Setup Letter (Continued) Legal Executive Folio Sets the size of the paper 2.Tray#1 in the paper tray. Letter Executive Sets the size of the paper...
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Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — Changes for Daylight 1.General 5.Auto Savings Time Setup Daylight automatically. (Continued) (For some countries, the factory setting is Off.) Increases the page yield of 6.Ecology 1.Toner Save the toner cartridge. Off* Conserves power.
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Main Menu Submenu Menu Selections Options Descriptions Page — Stops unauthorized users 1.General 9.Security 1.Setting Lock from changing the Setup machine’s current settings. (Continued) 2.Function Lock — Can restrict selected machine operation for up to 25 individual users and all other non-authorized Public users.
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Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Changes the lightness or 2.Fax 2.Setup Send 1.Contrast Auto* darkness of faxes you (Continued) (In Fax mode Light send. only) Dark Sets the default resolution 2.Fax Standard* for outgoing faxes. Resolution Fine S.Fine...
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Main Menu Submenu Menu Selections Options Descriptions Page — Stores up to 40 One-Touch 2.Fax 3.Set Quick- 1.One-Touch Dial numbers, so you can Dial Dial (Continued) dial by pressing one key (and Start). — Stores up to 300 Speed- 2.Speed-Dial Dial numbers, so you can dial by pressing only a few keys (and Start).
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Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Copy 1.Quality Photo resolution for your type of Text document. Auto* — You can change to the 2.FB Txt 1200×600dpi higher Copy resolution Quality 600dpi* when you make a text copy...
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Reports Config (Continued) — — You can print an 7.Order Form accessories order form to fill out and send to you Brother dealer. Chooses the BOOT method 6.LAN 1.TCP/IP 1.BOOT Method Auto* that best suits your needs. (For Static MFC-8460N...
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Menu and Features Main Submenu Menu Selections Options Descriptions Page Menu 3.Setup 1.Setup 1.Mail Enter the mail address. IFAX Internet address (MFC-8860DN) [000-255]. Enter the SMTP server 2.SMTP Server address. [000-255]. [000-255]. [000-255] [000-255]. 3.POP3 Server Enter the POP3 server address.
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Email JPEG (MFC-8860DN) 2.B/W PDF* TIFF 3.Scan to 1.Color PDF* JPEG (MFC-8460N) 2.B/W PDF* 5.Scan to TIFF (MFC-8860DN) You can store a prefix/suffix 6.Fax to address in the machine and Server Off* can send a document from a (MFC-8860DN) fax server system.
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9.APIPA IP address from the link- local address range. Enable or Disable the IPv6 0.IPv6 protocol. If you want to use Off* the IPv6 protocol, visit http://solutions.brother.com for more information. Chooses the Ethernet link 2.Ethernet Auto* mode. 100B-FD 100B-HD 10B-FD...
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IP address from the link-local address range. Enable or Disable the IPv6 0.IPv6 protocol. If you want to use Off* the IPv6 protocol, visit http://solutions.brother.com for more information. 2.Setup WLAN 1.Setup You can configure your print server. Wizard You can configure the 2.SecureEasySetup...
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Menu and Features Main Submenu Menu Selections Options Descriptions Page Menu Enter the mail address. 3.Setup 1.Setup 1.Mail IFAX Internet address [000-255]. Enter the SMTP server 2.SMTP Server address. [000-255]. [000-255]. [000-255] [000-255]. 3.POP3 Server Enter the POP3 server address. [000-255].
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Main Submenu Menu Selections Options Descriptions Page Menu Chooses the file format to 4.Scan to 1.Color PDF* send the scanned data. Email JPEG 2.B/W PDF* TIFF 5.Scan to 1.Color PDF* JPEG 2.B/W PDF* TIFF You can store a prefix/suffix 6.Fax to address in the machine and Server Off*...
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Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — — Lets you check the serial 7.Machine 1.Serial No. number of your machine. Info. — Lets you check the number of 2.Page Total total pages the machine has Counter Copy printed during its life.
Entering Text When setting certain menu selections, such as the Station ID, you will need to type text characters. The number keys have letters printed on keys. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate number key the required number of times to access the characters below: (For setting an e-mail address) Press...
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Menu and Features Special characters and symbols Press l, # or 0, then press d or c to move the cursor under the symbol or character you want. Press OK to select it. Press l (space) ! " # $ % & ' ( ) l + , - . / m Press # : ;...
Specifications Print media Paper Input Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: A4, Letter, Executive, A5, A6, B5 and B6 Paper Weight: 60 to 105 g/m (16 to 28 lb) Maximum paper tray capacity: Up to 250 sheets of 80 g/m (20 lb) plain paper or up to 10 transparencies Multi-purpose tray (MP tray) Paper type:...
/500 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
256 levels ® Maximum 1200 × 1200 dpi scanning with the WIA diver in Windows XP (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass Downloaded from ManualsPrinter.com Manuals...
160 MB or greater Fax Send, Ethernet Scanning For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi ® Dedicated "Scan to" key functions only in the Mac OS X 10.2.4 or greater. ®...
Specifications Consumable items Toner Cartridge Life TN-3130: Standard Toner Cartridge: Approx. 3,500 pages TN-3170: High-Yield Toner Cartridge: Approx. 7,000 pages Drum Unit Life Expectancy DR-3100: Approx. 25,000 pages When printing Letter or A4 size paper at 5% print coverage Downloaded from ManualsPrinter.com Manuals...
9.1 - 9.2 (Brother Laser Driver over TCP/IP) ® Mac OS X 10.2.4 or greater (mDNS) ® Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS X 10.2.4 or greater. Web BRAdmin is available as a download from http://solutions.brother.com Downloaded from ManualsPrinter.com Manuals...
Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS X 10.2.4 or greater. ® Wireless LAN is not available for Mac OS 9.1 - 9.2. Web BRAdmin is available as a download from http://solutions.brother.com Downloaded from ManualsPrinter.com Manuals...
CMIC encryptions. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Specifications Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN”...
Dual Access another phone number on an existing Your machine can scan outgoing faxes or phone line. The Brother machine uses the scheduled jobs into memory at the same new number to simulate a dedicated fax time it is sending a fax or receiving or line.
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User’s Guide F/T Ring Time with you. The length of time that the Brother Fax Journal machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up Lists information about the last 200 a voice call that it answered.
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Resolution One-Touch Keys on the machine’s control panel The number of vertical and horizontal lines where you can store numbers for easy per inch. dialling. You can store a second number Ring Delay on each key if you press Shift and the The number of rings before the machine One-Touch Key together.
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Glossary Xmit Report (Transmission Verification Report) A listing for each transmission, that shows its date, time and number. Downloaded from ManualsPrinter.com Manuals...
Index for next fax only ........34 printed form .......... 34 ADF (automatic document feeder) ..10 ADF cover ..........111 Answering machine (TAD) Delayed Batch Transmission ....37 connecting ..........48 Dialling Automatic a pause ..........54 fax receive ..........40 access codes and credit card Fax Detect ..........42 numbers ..........
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Index Fax Storage ..........61 printing from memory ......45 turning off ..........62 Jams Fax, stand-alone document ........... 111 receiving ..........39 paper ..........111 at end of conversation .......40 compatibility ........105 duplex print ........43 Fax Detect .........42 LCD (liquid crystal display) ....129 Fax Forwarding ........65 contrast ..........
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drivers ..........153 Resolution fax from memory ........45 copy ............ 151 paper jams ..........112 quality ..........101 (Standard, Fine, SuperFine, Photo) ... 150 report .............67 print ............ 153 resolution ..........153 scan ............ 152 specifications ........153 setting for next fax ........ 35 Programming your machine ....129 Ring Delay, setting ........
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Index Volume, setting beeper ...........20 ring ............20 speaker ..........20 Downloaded from ManualsPrinter.com Manuals...
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This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. UK/IRE/SAF Downloaded from ManualsPrinter.com Manuals...