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Samsung SM-G800F User Manual
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SM-G800F
SM-G800Y
User Manual
English. 02/2016. Rev.1.1
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SM-G800F

  • Page 1 SM-G800F SM-G800Y User Manual English. 02/2016. Rev.1.1 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Internet Package contents Device layout Using the SIM or USIM card and Motions & usability features battery Using a memory card Motions and gestures Turning the device on and off Air view Locking and unlocking the screen...
  • Page 3 Table of Contents Phone Security features Making calls 105 Emergency mode Receiving calls 106 Help message Options during calls Useful apps and features Contacts 107 Kids Mode Adding contacts 110 S Finder Managing contacts 111 S Planner 114 S Health 117 S Voice Messages &...
  • Page 4 Table of Contents Device & data manager 183 Setting flash notification 183 Turning off all sounds 141 Upgrading the device 183 Caption settings 142 Transferring files between the device 184 Adjusting the sound balance and a computer 184 Mono audio 143 Backing up and restoring data 185 Assistive menu 144 Performing a data reset...
  • Page 5: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 6: Maintaining Water And Dust Resistance

    Read me first Maintaining water and dust resistance The device may be damaged if water or dust enters the device. Follow these tips carefully to prevent damage to the device and to maintain the water- and dust-resistant performance of the device. •...
  • Page 7: Instructional Icons

    Read me first • I f the device has been immersed in water or the microphone or the speaker is wet, sound may not be heard clearly during a call. Ensure that the microphone or the speaker is clean and dry by wiping it with a dry cloth. •...
  • Page 8: Getting Started

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Some accessories, such as docking devices, may not have the same water- and dust-resistance certification.
  • Page 9: Device Layout

    Getting started Device layout Proximity/Light sensor Infrared LED Notification light Front camera Earpiece Power button Touch screen Home button Recent apps button Back button Microphone Multipurpose jack Headset jack Microphone GPS antenna Rear camera Volume button Flash Back cover NFC antenna (on the battery) Speaker Main antenna...
  • Page 10 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 11: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • O nly microSIM cards work with the device. •...
  • Page 12: Battery

    SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 13: Battery

    Press Align • E nsure that the back cover is closed tightly. • U se only Samsung-approved back covers and accessories with the device. Removing the SIM or USIM card and battery Remove the back cover. Pull out the battery.
  • Page 14: Battery

    Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15: Battery

    • W hile charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 16: Battery

    Getting started After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Do not remove the battery before removing the charger. This may damage the device. To save energy, unplug the charger when not in use.
  • Page 17: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 18: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 19: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 20: Locking And Unlocking The Screen

    Getting started Locking and unlocking the screen Pressing the Power button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power button or the Home button and flick your finger in any direction within the unlock screen area.
  • Page 21: Basics

    Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 22 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 23 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 24: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 25: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.
  • Page 26 Basics Using My Magazine My Magazine displays live social network updates and news that you are interested in. To activate My Magazine, tap and hold an empty area on the Home screen. Then, tap Home screen settings and tick My Magazine. or scroll right to open My Magazine.
  • Page 27: Apps Screen

    Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
  • Page 28: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 29: Notifications And Quick Setting Panels

    Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar.
  • Page 30: Adjusting The Brightness

    Basics You can use the following functions on the notifications panel. Launch Settings. Activate or deactivate options. Tap and hold a button to view more detailed settings. View all quick setting buttons. Adjust the brightness. Launch S Finder. Launch Quick connect. Tap a notification and perform various actions.
  • Page 31 Basics Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel. To open the quick setting panel, drag the status bar downwards with two fingers. Alternatively, tap on the notifications panel.
  • Page 32: Opening Apps

    Basics • M obile hotspot: Refer to Tethering and Mobile hotspot for more information. • S creen Mirroring: Refer to Screen Mirroring for more information. • N FC: Refer to for more information. • S ync: When you activated this feature, the device automatically sync apps, such as calendar or email.
  • Page 33: Installing Or Uninstalling Apps

    Basics Installing or uninstalling apps Galaxy Apps Use this app to purchase and download apps. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it.
  • Page 34: Managing Apps

    Basics Downloading suggested apps You can view and download dedicated Galaxy device apps. On the Apps screen, tap → GALAXY Essentials. Alternatively, on the Home screen, tap the GALAXY Essentials widget, and then tap next to an app. Managing apps Uninstalling or disabling apps To disable default apps, on the Apps screen, tap →...
  • Page 35: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Change the keyboard settings.
  • Page 36 Basics Changing the keyboard layout , select a language under Input languages, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Using additional keyboard functions Tap and hold to use the following functions.
  • Page 37: Screen Capture

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. → Paste. To paste text that Place the cursor where the text is to be inserted and tap →...
  • Page 38: My Files

    Basics My Files About My Files Use this app to access various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen. Search for files or folders. Access additional options. View files by categories.
  • Page 39: Viewing Files

    Basics Viewing files Tap My Files on the Apps screen. Select a folder to open it. To go up a level in the directory, tap . To return to the My Files main screen, tap Select a folder, tap , and then use the following options: •...
  • Page 40: Power Saving Feature

    Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Power saving → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it.
  • Page 41 Basics On the Apps screen, tap Settings → Power saving → Ultra power saving mode, and tap the Ultra power saving mode switch to activate it. Alternatively, open the quick setting panel and tap U. power saving to activate it. Access additional options.
  • Page 42: Viewing Help Information

    Basics Viewing help information To view help information to learn how to use the device and apps, on the Apps screen, tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.
  • Page 43: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage, and then tick Mobile data. Alternatively, open the quick setting panel and tap Mobile data to activate it.
  • Page 44: Using Smart Network Switch

    Network connectivity Adding Wi-Fi networks If the desired network does not appear in the networks list, tap Add Wi-Fi network at the bottom of the networks list. Enter the network name in Network SSID, select the security type and enter the password if it is not an open network, and then tap CONNECT. Activating Wi-Fi Passpoint Wi-Fi Passpoint enables the device to search for and connect to a certified Wi-Fi network.
  • Page 45: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via the Wi-Fi feature, USB, or the Bluetooth feature. You may incur additional charges when using this feature.
  • Page 46 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.
  • Page 47: Internet

    Network connectivity Internet Browsing webpages Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To search the web by voice, tap . To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.
  • Page 48 Network connectivity Setting the homepage Tap Internet on the Apps screen. Tap MORE → Settings → Homepage, and then select one of the following: • Q uick access: Set the quick access list as your homepage. • C urrent page: Set the current webpage as your homepage. •...
  • Page 49: Motions & Usability Features

    Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Direct call On the Apps screen, tap Settings → Motions and gestures → Direct call, and then tap the Direct call switch to activate it.
  • Page 50 Motions & usability features Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it. If you have missed calls or new messages, the device will vibrate when you pick it up. This feature may not work if the screen is turned on or the device is not on a flat surface.
  • Page 51 Motions & usability features Turning device over Turn the device over to mute incoming calls or alarms, or to pause media playback. Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it.
  • Page 52: Air View

    Motions & usability features Air view Hover over an item or the screen with your finger to preview content or view information in a pop-up window. On the Apps screen, tap Settings → Air view, and then tap the Air view switch to activate it. Toolbox You can easily launch various apps from the toolbox while using other apps.
  • Page 53: Increasing Touch Screen Sensitivity

    Motions & usability features Increasing touch screen sensitivity Use this feature to operate the screen while wearing gloves. On the Apps screen, tap Settings → Display, and then tick Increase touch sensitivity. Alternatively, open the quick setting panel and tap Touch sensitivity to activate it. •...
  • Page 54: Personalising

    Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, on the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
  • Page 55: Managing Folders

    Personalising Managing folders To rename a folder, select a folder, and then tap the existing folder name. Enter a new name for the folder and tap Done. To change the colour of a folder, select a folder, tap , and then select a colour. To move more apps to a folder, tap and hold an app, and then drag it to the folder.
  • Page 56: Creating Folders

    Personalising Moving items On the Apps screen, tap → Edit. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. To move an item to a new panel, drag it to Create page that appears at the top of the screen. Creating folders On the Apps screen, tap →...
  • Page 57: Setting Wallpaper And Ringtones

    Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...
  • Page 58: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 59: Finger Scanner

    Personalising Finger Scanner For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home button contains a fingerprint recognition sensor. Ensure that the Home button is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 60 Personalising Place your finger on the fingerprint area at the bottom centre of the screen. Tap and hold the screen in the fingerprint area, and then drag your finger downwards over the Home button. Repeat this action using the same finger until the fingerprint is registered. If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
  • Page 61 Galaxy Apps. On the Apps screen, tap Settings → Finger Scanner → Verify Samsung account, and then tap the Verify Samsung account switch to activate it. Enter your Samsung account password...
  • Page 62: Private Mode

    Personalising Using fingerprints for purchases via PayPal You can make purchases by scanning your fingerprints. • T his feature may not be available depending on the region or service provider. • T his feature may not be supported by some devices. On the Apps screen, tap Settings →...
  • Page 63 Personalising To select items to hide, tap and hold an item in the list, tick items to select, and then tap → Move to Private, or tap Move → Private → MOVE HERE. Items that are moved to private mode appear with on them.
  • Page 64: Easy Mode

    Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch (for mobiles and computers). Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers.
  • Page 65 Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to...
  • Page 66: Setting Up Accounts

    Personalising Setting up accounts Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. On the Apps screen, tap Settings → Accounts → Add account and select an account service. Then, follow the on-screen instructions to complete the account setup.
  • Page 67: Making Calls

    Phone Making calls Tap Phone on the Apps screen. Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts. View call and message logs.
  • Page 68 Phone Making calls from call logs or contacts list Tap Logs or Contacts, and then drag a contact or a phone number to the right to make a call. To deactivate the call by dragging an icon to the right feature, tap → Settings → Contacts, and then deselect Swipe to call or message.
  • Page 69: Speed Dial Numbers

    Phone Number prediction Tap Keypad. When entering numbers on the keypad, automatic predictions appear. Select one of these to make a call. Speed dial numbers Tap Keypad. For speed dial numbers, tap and hold the corresponding digit. To assign a contact to a speed dial number, tap and hold an available speed dial number on the keypad, tap OK, and then select a contact.
  • Page 70: Receiving Calls

    Phone Receiving calls Answering a call When a call comes in, drag outside the large circle. If a call notification pop-up window appears while you are using an app, tap ACCEPT in the pop-up window. If the call waiting service is activated, another call can be answered. When the second call is answered, the first call is put on hold.
  • Page 71: Options During Calls

    Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • A dd call: Dial a second call. • K eypad: Open the keypad. • E nd call: End the current call. •...
  • Page 72: During A Video Call

    Phone During a video call The following actions are available: • → Hide me: Hide your image from the other party. • → Outgoing image: Select an image to show it to the other party. • → Capture image: Capture the other party’s image. •...
  • Page 73: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.
  • Page 74: Managing Contacts

    Contacts Managing contacts Editing a contact On the Apps screen, tap Contacts → Contacts. Select a contact to edit and tap Edit the contact information or tap ADD ANOTHER FIELD to add more contact information. Tap SAVE. Deleting a contact Select a contact to delete and tap →...
  • Page 75: Managing Groups

    Merge contacts that are saved in the device with your accounts. On the Apps screen, tap Contacts → Contacts. Tap → Move device contacts to → Google or Samsung account. Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services.
  • Page 76: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 77: Messages & Email

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options.
  • Page 78: Messages Email

    Messages & email While composing a message, tap to use one of the following options: • Q uick responses: Select a message template and enter a message. • I nsert smiley: Enter emoticons. • A dd subject: Enter a subject. •...
  • Page 79 Messages & email Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s messages. You may incur additional charges for sending or receiving messages when you are roaming. While viewing a message, tap to use one of the following options: •...
  • Page 80 Messages & email Managing messages While viewing the list of messages, tap and use the following options: • D raft messages: View messages saved for later delivery. • L ocked messages: View locked messages. • S cheduled messages: View scheduled messages. •...
  • Page 81: Sending Messages

    Messages & email Sending messages Tap Email on the Apps screen. at the bottom of the screen to compose a message. Save the message for later Discard the message. delivery. Send the message. Attach images, videos and others. Access additional options. Add recipients.
  • Page 82: Reading Messages

    Messages & email Reading messages Tap Email on the Apps screen. , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.
  • Page 83: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 84 Camera • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • T he front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.
  • Page 85: Shooting Modes

    Camera Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. • D o not take photos or record videos in places where you may violate other people’s privacy.
  • Page 86 Camera Virtual tour Use this shooting mode to take photos in a space by moving forwards, or rotating left or right. Photos of the space are taken from different angles. You can view the photos in a slideshow and simulate actually moving through the space. The device identifies the photo with Gallery.
  • Page 87 Camera Move slowly forwards, or rotate left or right while taking photos. Whenever the dot is inside the large circle, the device takes a photo automatically. Repeat this action to take more photos. To see a preview of the photo, tap at the bottom left of the screen. The direction where images were taken is displayed on each preview thumbnail.
  • Page 88 Camera HDR (Rich tone) Use this mode to take photos with rich colours and reproduce details even in bright and dark areas. On the Apps screen, tap Camera → MODE → HDR (Rich tone). Without effect With effect Shot & more Use this mode to take a series of photos and modify them by applying various effects using in Gallery.
  • Page 89 Camera The device takes a series of photos and displays the available shooting modes. Select a shooting mode and apply an effect to the photos. • B est photo: Take a series of photos and save the best one. To view other photos in the series, scroll left or right.
  • Page 90: Camera Settings

    Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. The available options vary depending on the mode used. • P icture size: Select a resolution. Use higher resolution for higher quality. But it takes up more memory.
  • Page 91 Camera • S torage location: Select the memory location for storage. • R eview pics/videos: Set the device to show photos or videos after capturing them. • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range.
  • Page 92: Gallery

    Gallery Viewing photos or videos Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.
  • Page 93 Gallery Selecting a sorting option The images or videos on your device can be sorted by time or album. You can also filter images and videos by category, such as people or scenery. On the Apps screen, tap Gallery → , and then select a sorting option.
  • Page 94: Editing Photos Or Videos

    Gallery Editing photos or videos Photo studio Edit images by applying various effects. Tap Gallery on the Apps screen. Tap → Studio → Photo studio. Select an image to edit. Edit the image by applying various effects. Crop, rotate, or resize the image. Decorate the image by adding stickers, inserting a frame, or drawing on the image.
  • Page 95: Collage Studio

    Gallery Collage studio Combine several images together to create a collage. Tap Gallery on the Apps screen. Tap → Studio → Collage studio. Select images to combine and tap DONE. Edit the image by applying various effects. Shuffle your pictures and use a randomly selected layout and background.
  • Page 96 Gallery Shot & more Apply various effects to the images you have taken. Only photos taken in shot & more mode can be selected. Tap Gallery on the Apps screen. Tap → Studio → Shot & more. Select an image to edit. Edit the image by applying various effects.
  • Page 97: Video Trimmer

    Gallery Video trimmer Trim video segments. Tap Gallery on the Apps screen. Tap → Studio → Video trimmer. Select a video to edit. Move the start bracket to the desired starting point, move the end bracket to the desired ending point, tap DONE. Current position Start bracket End bracket...
  • Page 98: Gallery Settings

    Gallery Gallery settings Tap Gallery on the Apps screen. Tap → Settings. Use the following options: • S ync via Wi-Fi only: Set the device to sync content only when the Wi-Fi connection is activated. • T ag buddy: Tag photos with information, such as date and location. To edit tags, tap the information on an image, tap , edit the details, and then tap DONE.
  • Page 99: Multimedia

    Multimedia Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play Access additional options. the file. Adjust the volume. Set the file as your favourite song.
  • Page 100: Creating Playlists

    Multimedia To listen to songs at equal volume levels, tap → Settings, and then tick Smart volume. When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.
  • Page 101 Accessing music on a registered device Tap DEVICES and select a device in Registered devices to access and play music. You can play the song on the devices that are registered to Samsung link. Visit link.samsung.com more information. Ensure that the registered devices are turned on and connected to a Wi-Fi or mobile network.
  • Page 102: Video

    Multimedia Video Playing videos Tap Video on the Apps screen. Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Move forwards or Pause and resume backwards by playback. dragging the bar. Change screen ratio.
  • Page 103: Editing Videos

    Multimedia Using the pop-up video player Use this feature to use other apps without closing the video player. While watching videos, to use the pop-up video player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it. To move the player, drag the player to another location.
  • Page 104 Tap Video on the Apps screen. Accessing a video on a registered device Tap DEVICES and select a device in Registered devices to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.
  • Page 105: Security Features

    Security features Emergency mode About emergency mode Use this mode to extend the device’s standby time when you are in an emergency situation. When this mode is activated, the screen brightness decreases and battery consumption is reduced by restricting some features. You can also turn on the flash, sound alarms, and send your location information to others in a message.
  • Page 106: Help Message

    Security features Deactivating emergency mode To deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternatively, tap → Disable Emergency mode. Emergency mode is deactivated. Help message About help message You can preset contacts to send a message to in an emergency. Send messages to your primary contacts by quickly pressing the Power button three times.
  • Page 107: Useful Apps And Features

    Useful apps and features Kids Mode Starting Kids Mode Use this widget to provide a fun and safe environment for children by restricting children’s access to certain apps or content. Before you use this widget, you need to download and install it. On the Home screen, tap Kids Mode →...
  • Page 108 Useful apps and features Kids mode home screen The Home screen is the starting point to access all of apps in kids mode. Kids Media Kids Gallery Kids Drawing Kids Camera Kids Voice Recorder Exit kids mode. Access parental controls. Use this app to view saved images, drawings, voice recordings, and media files that you allow your child to access.
  • Page 109 Useful apps and features Use this app to create a drawing with a pen, a brush, and more. Use this app to record or play voice recordings. Use this app to take photos or record videos. Kids mode play area Scroll right on the Home screen to open kids mode play area.
  • Page 110: S Finder

    Useful apps and features Parental control Use this feature to set restrictions for kids mode to control access to content and apps. You can change kids mode settings, usage time limits, and more. On the Home screen, tap and enter the PIN. To exit parental control, press the Home button.
  • Page 111: S Planner

    Useful apps and features S Planner Starting S Planner Use this app to manage events and tasks. Tap S Planner on the Apps screen. Change the view mode. Access additional options. Go to today's date. Create events or tasks. Tap and use the following: •...
  • Page 112 Useful apps and features Creating events or tasks Tap S Planner on the Apps screen. . Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details.
  • Page 113 Useful apps and features Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync now. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.
  • Page 114: S Health

    Useful apps and features S Health An introduction S Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting S Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 115 Useful apps and features Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. Goals and programmes Trackers • T RACKERS: Monitor your activities, food intake, and body measurements. •...
  • Page 116: Additional Information

    (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 117 Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features. Tap S Voice on the Apps screen. Alternatively, press the Home button twice. To deactivate the access by pressing the Home button, tap → Settings, and then deselect Open via the home key.
  • Page 118 Useful apps and features Tips for better voice recognition: • S peak clearly. • S peak in quiet places. • D o not use offensive or slang words. • A void speaking in dialectal accents. The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak.
  • Page 119: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap DONE. To activate or deactivate alarms, tap next to the alarm in the alarms list.
  • Page 120: World Clock

    Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks and enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap Deleting clocks Tap →...
  • Page 121: Calculator

    Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. Memo Use this app to create memos and organise them by category.
  • Page 122 • S elect: Select memos to apply options. • D elete: Delete memos. • A ccount: Sync memos with your Samsung account. While viewing a memo, tap and use the following options: • D elete: Delete the memo.
  • Page 123: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. While recording a voice memo, tap to insert a bookmark.
  • Page 124: Playing Voice Memos

    Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen. and select a voice memo to play. • : Trim the voice memo. • : Set a portion of the voice memo for loop playback. •...
  • Page 125: Dropbox

    Useful apps and features Renaming voice memos Tap and hold the voice memo, tap → Rename, enter a new name for the voice memo, and then tap RENAME. Managing categories Tap → Edit categories → , enter a category name, select a colour, and then tap OK. To change or assign voice memo categories, in the list of voice memos, tap and hold the voice memo.
  • Page 126: Flipboard

    Useful apps and features Flipboard Use this app to view live social network updates and news in a personalised magazine format. Tap Flipboard on the Apps screen. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, follow the on-screen instructions to finish the setup.
  • Page 127 Useful apps and features Connecting to a TV Tap Smart Remote on the Apps screen. Tap START and select a country. Select a region and select the broadcast service. The available TV programmes appear. Using the device as a remote control You can turn the TV on or off, browse channels, or adjust the volume level on the TV using the device as a remote control.
  • Page 128: Torch

    Useful apps and features Watching TV using the device Select a TV programme from the list of available programmes to watch on the connected TV. Ensure that the device’s infrared port is facing the TV. Tap TV SHOWS, MOVIES, or SPORTS and scroll left or right to select a category. Select a TV programme and tap WATCH ON TV.
  • Page 129: Magnifier

    Useful apps and features Magnifier Use this widget to magnify text or objects with the rear camera. To add it to the Home screen, on the Home screen, tap and hold an empty area, tap Widgets, tap and hold the Magnifier widget, and then drag it to the Home screen. Tap the Magnifier widget on the Home screen.
  • Page 130: Play Music

    Useful apps and features Maps Find your location on the map, search for locations, and view location information for various places. Play Music Discover, listen to, and share music on your device. Play Movies & TV Watch videos stored on your device and download various content to watch from Play Store. Play Books Download various books from Play Store and read them.
  • Page 131: Voice Search

    Useful apps and features Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google.
  • Page 132: Connecting With Other Devices

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 133: Pairing With Other Bluetooth Devices

    Connecting with other devices Pairing with other Bluetooth devices On the Apps screen, tap Settings → Bluetooth, tap the Bluetooth switch to activate it, and then tap SCAN. The detected devices are listed. To set the device as visible to other devices, tap the device name. Select a device to pair with.
  • Page 134: Wi-Fi Direct

    Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. The received image is saved in the Gallery → Download folder. Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list.
  • Page 135 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.
  • Page 136: Quick Connect

    Connecting with other devices Quick connect About Quick Connect Use this feature to easily search and connect to nearby devices. You can use the device as a remote control by connecting it to a TV. You can also conveniently share content stored on your device with computers.
  • Page 137 Connecting with other devices Re-searching for devices If the desired device does not appear in the list, search for the device. Tap REFRESH and select the device from the list of detected devices. Sharing content Share content with the connected devices. Open the notifications panel and tap Quick connect.
  • Page 138: Screen Mirroring

    Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. You can also use this feature with other devices that support the Wi-Fi Miracast feature.
  • Page 139 Connecting with other devices Viewing content on a TV Before you connect a TV to your device, connect the TV and the screen mirroring-enabled device. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle.
  • Page 140: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via the Wi-Fi feature or Wi-Fi Direct, and print image or documents. Some printers may not be compatible with the device. Connecting to a printer On the Apps screen, tap Settings → Printing, select a printer type, and then tap the switch at the top right of the screen to activate it.
  • Page 141: Device & Data Manager

    Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.
  • Page 142: Transferring Files Between The Device And A Computer

    Device & data manager Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 143: Backing Up And Restoring Data

    Device & data manager Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.
  • Page 144: Performing A Data Reset

    Device & data manager Using a Samsung account On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign into your Samsung account. Tap Settings on the Apps screen. Tap Cloud → Backup, tick the items to back up, and then tap BACK UP NOW → BACK To restore data, on the Apps screen, tap Settings →...
  • Page 145: Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap Quick settings View the list of your favourite setting options. To edit the list of favourite setting options, tap →...
  • Page 146 Settings To use options, tap . • S can: Search for available networks. • W i-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • A dvanced: Customise Wi-Fi settings. • W PS push button: Connect to a secured Wi-Fi network with a WPS button. •...
  • Page 147: Flight Mode

    Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. •...
  • Page 148: More Networks

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ecent location requests: View which apps request your current location information and their battery usage.
  • Page 149: Connect And Share

    Settings Connect and share Activate the NFC feature to read or write NFC tags that contain information. On the Settings screen, tap NFC, and then tap the NFC switch to activate it. • A ndroid Beam: Turn on the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled devices.
  • Page 150: Sound And Display

    Settings Sound and display Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • S ound mode: Set the device to use sound mode or silent mode. • V ibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 151 Settings • S creen mode: – Adapt Display: Use this mode for optimising the display according to the display settings. – Dynamic: Use this mode to make the display tone more vivid. – Standard: Use this mode for normal surroundings. –...
  • Page 152: Lock Screen

    Settings Wallpaper Change the wallpaper settings. On the Settings screen, tap Wallpaper. • H ome screen: Select a background image for the Home screen. • L ock screen: Select a background image for the locked screen. • H ome and lock screen: Select a background image for the Home screen and the locked screen.
  • Page 153: Personalisation

    Settings Notification panel Customise the items that appear on the notifications panel. On the Settings screen, tap Notification panel. • B rightness adjustment: Set the device to display the brightness adjustment bar on the notifications panel. • R ecommended apps: Set the device to display a list of recommended apps on the notifications panel based on your actions, such as connecting a headset to the device.
  • Page 154 • P rivate mode access type: Set or change the unlock method to activate private mode. Finger Scanner Register your fingerprint to the device to secure the device or sign in to your Samsung account. On the Settings screen, tap Finger Scanner.
  • Page 155: Motion

    Settings Motion Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. • D irect call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details.
  • Page 156: User And Backup

    Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. On the Settings screen, tap Cloud. Backup and reset Change the settings for managing settings and data.
  • Page 157: System

    Select a display language for all menus and apps. Default Select a default keyboard type for text input. Samsung keyboard The available options may vary depending on the region or service provider. • E nglish(UK): Select a default keyboard layout.
  • Page 158: Google Voice Typing

    • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings. Google voice typing •...
  • Page 159: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 160: Power Saving

    Settings Battery View the amount of battery power consumed by your device. On the Settings screen, tap Battery. • D isplay battery percentage: Set the device to display the remaining battery life. Power saving Activate power-saving mode and change the settings for power-saving mode. Refer to Power saving feature for more information.
  • Page 161 • R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. – Account registration: Add or view your Samsung account.
  • Page 162: About Device

    • S ecurity policy updates: Set the device to check and download security updates. • S end security reports: Set the device to automatically send the updated security reports to Samsung. • S torage type: Set a storage type for credential files.
  • Page 163: Applications

    Settings Applications Application manager View and manage the apps on your device. On the Settings screen, tap Application manager. Default applications Select a default setting for using apps. On the Settings screen, tap Default applications. Call Customise the settings for calling features. On the Settings screen, tap Call.
  • Page 164 Settings • C all-related pop-ups: – Call notification pop-ups: Set the device to display a pop-up window when you receive an incoming call while using apps. – In-call status pop-ups: Set the device to display a pop-up window that shows the status of a call while using apps.
  • Page 165 Settings • M ore settings: – Show my caller ID: Display your caller ID to other parties for outgoing calls. – Call forwarding: Divert incoming calls to another number. – Auto area code: Set the device to automatically insert a prefix (area or country code) before a phone number.
  • Page 166 Settings Contacts Change settings for using contacts. On the Settings screen, tap Contacts. • I mport/export contacts: Import or export contacts. • C ontacts to display: Select which contacts to display. • S wipe to call or message: Set the device to make a call or send a message when you drag a contact to the left or right in the contacts list.
  • Page 167 Settings Gallery Change settings for using Gallery. On the Settings screen, tap Gallery. • S ync via Wi-Fi only: Set the device to sync content only when the Wi-Fi connection is activated. • T ag buddy: Set the device to display contextual tags. •...
  • Page 168 Settings • C ell broadcast: Set the device to receive cell broadcast messages. • N otifications: Set the device to alert you to new messages. • S ignature: Set the device to display your signature on the message. •...
  • Page 169 Settings S Voice Change settings for voice recognition. On the Settings screen, tap S Voice. • V oice wake-up: Set the device to start voice recognition by saying a wake-up command while using S Voice. • O pen via the home key: Set the device to launch S Voice when you press the Home button twice.
  • Page 170: Accessibility

    Accessibility About Accessibility Accessibility menus are special features for those with certain physical disabilities, such as poor eyesight or hearing impairment. You can use the following features: • T alkBack • C hanging the font size • M agnifying the screen •...
  • Page 171: Using The Home Button To Open Accessibility Menus

    Accessibility Using the Home button to open accessibility menus You can access the following accessibility menus by pressing the Home button three times quickly. • A ccessibility • T alkBack • N egative colours • I nteraction control On the Apps screen, tap Settings →...
  • Page 172 Accessibility When you activate TalkBack, the device provides voice feedback and reads aloud the features you select. Also, the device provides voice feedback when the screen turns off, when you have new notifications, and more. When you activate Explore by touch while using TalkBack, the device reads selected items aloud.
  • Page 173 Accessibility • S electing the next item: Scroll quickly downwards or to the right on the screen with one finger. • S crolling the lists: Scroll the screen upwards or downwards with two fingers. • R eturning to the previous page: Scroll the screen to the right with two fingers. •...
  • Page 174 Accessibility • O pen global context menu: Open the global contextual menu. Tap and hold the screen to open the circular global contextual menu. You can use features, such as Quick navigation, Read from top, Spell last utterance, and Read from next item. Then, explore menus by drawing a circle with your finger without releasing it.
  • Page 175 Accessibility Tap and hold the screen again and draw a circle with your finger to explore menus. Then, release your finger when you hear the reading unit you want. To change the shortcut gesture to open the local contextual menu, refer to Configuring settings for shortcut gestures.
  • Page 176 Accessibility Configuring settings for TalkBack Configure settings for TalkBack for your convenience. On the Apps screen, tap Settings → Accessibility → Vision → TalkBack → SETTINGS. Alternatively, open the global contextual menu by dragging your finger downwards and then to the right on the screen without releasing it. Then, drag your finger to the top right of the screen and release it when you hear TalkBack Settings.
  • Page 177 Accessibility • F ocus speech audio: Set the device to turn the media volume down when the device reads an item aloud. • S ound volume: Adjust the volume that sound is played when you touch the screen to control it.
  • Page 178 Accessibility Using the rapid key input feature Set the device to enter a character when you release your finger from the character on the keyboard. You can use this feature to enter characters instead of releasing your finger and double-tapping on the screen. On the Apps screen, tap Settings →...
  • Page 179: Entering Text Using The Keyboard

    Changing the input language To add input languages, on the Apps screen, tap Settings → Language and input. Then, tap Samsung keyboard → Select input languages and select the languages to use. To change the input language, tap , and then tap anywhere on the screen twice quickly.
  • Page 180 Accessibility Drag your finger up, down, left, or right to listen to the text. When the text you want to edit is read aloud, use the following actions: • D eleting text: Tap the delete button on the keyboard. •...
  • Page 181: Changing The Font Size

    Accessibility Changing the font size Use this feature to change the font size. The device provides various font sizes to make the device more convenient for visually impaired users. Setting the font size to Huge may not be available in some apps. On the Apps screen, tap Settings →...
  • Page 182: Reversing The Display Colours

    Accessibility Reversing the display colours Use this feature to improve screen visibility and to help users recognise text on the screen more easily. When this feature is activated, the device displays a negative image that reverses the colours on the screen. Reversing the colours increases the contrast between black and white.
  • Page 183: Setting Flash Notification

    Caption settings Samsung caption On the Apps screen, tap Settings → Accessibility → Hearing → Samsung subtitles (CC), and then tap the Samsung subtitles (CC) switch to activate it. Use the following options: • A lignment: Change the position of the caption.
  • Page 184: Adjusting The Sound Balance

    Accessibility Google caption On the Apps screen, tap Settings → Accessibility → Hearing → Google subtitles (CC), and then tap the Google subtitles (CC) switch to activate it. Use the following options: • L anguage: Select a display language for the caption. •...
  • Page 185: Assistive Menu

    Accessibility Assistive menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon. You can use the icon to access apps, features, and settings by tapping assistive menus in the icon. Control the device by tapping the assistive menus in the icon without exploring the screen.
  • Page 186 Accessibility Using the cursor On the assistive menu, tap Cursor. A cursor and a touch area where the cursor can be controlled are displayed on the screen. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor.
  • Page 187: Setting Tap And Hold Delay Options

    Accessibility Setting tap and hold delay options Set the recognition time for tapping and holding the screen. On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Tap and hold delay, and then select an option. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
  • Page 188: Answering Or Ending Calls

    Accessibility Answering or ending calls Change the method of answering or ending calls. On the Apps screen, tap Settings → Accessibility → Answering and ending calls. Use the following options: • P ressing the Home key: Set the device to answer a call when you press the Home button.
  • Page 189 Accessibility Importing an accessibility settings file Import an accessibility settings file and update the current settings. On the Apps screen, tap Settings → Accessibility → Manage accessibility → Import/ Export, and then select an import option. Select a file to import and tap DONE → OK. The accessibility settings will be updated according to the imported file.
  • Page 190: Using Other Useful Features

    Motions and gestures for more information. • U sing the finger scanner: Register your fingerprints to the device to unlock the screen or verify the Samsung account password. Refer to Finger Scanner for more information. • U sing shortcuts to contacts: Add shortcuts to contacts on the Home screen to make calls or send messages more conveniently.
  • Page 191: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 192 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality.
  • Page 193 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 194 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 195 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 196 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 197 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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