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Model:
WF419AAW/XAA
WF419AAU/XAA
Training — Plus One
http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN
http://service.samsungportal.com/
Samsung Product Support TV
Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W
Please Note: There are
multiple Versions of this
model, verify you are order-
ing the correct parts.
Quick Test Mode
Note: This test erases all faults and memory
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED's light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version for a
second then clears the EEprom.
3. After the displaying the software version, LCD
will display Model information. If EEEE is displayed
the PCB ass'y is defective.
4. When the version is displayed, turn the Jog-Dial
so that the version disappears. Press the following
keys to test the various components
Press Temp Key to cycle through the Water Valves
circuit test
(lock the door first)
Bleach, Cold Main, Hot, & Steam, then off.
Press Spin Key to test Door Lock/Unlock circuit.
Press Soil Level to test Heater.
Press Signal Key to test the Water/Steam Heater.
Press Steam Key to test the Pump
When either Test or Spin is displayed on the LCD,
press Start/Pause key to conduct the motor test.
In Test mode, you can test the clockwise and counter-
clockwise movement of the motor. However, the water
level must satisfy the heater water level (24300) to en-
ter Test mode.
In Spin mode, you can test the motor at a high rpm.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is installed
# tsWF419 RevE 03/21/2011
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
SUPPORT INFORMATION
http://support-us.samsung.com/spstv/howto.jsp
:
in this order: Pre-Wash,
Publication # tsWF419 Revision Date 03/21/2011
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Activ Fresh:
ates the drum motor from 0 to maximum RPM over a few
minutes.
Note: Stay with the washer during this test, out of
balance detection is bypassed and the door may not lock.
Press the Start/Pause button during the test to hold spin speed
for 10 minutes before going back to Quick Spin Test Mode.
Cycle Count = Press the Signal button to see how many times
the unit was used
Soft Ware # = Press the Soil button to see the software version
information
Fast Time Down = Press the Temp button to advance to the
next cycle
Fault Code Test = Press the Steam button to view the stored
fault codes – then turn Jog Dial to view error codes (Push Start/
Pause while the code is displayed to view the number of cycles
since the error occurred)
Peripheral (Main PCB) input Tests
1. Select My Cycle. Then turn the Jog-Dial so that the Extra
Rinse LED is turned on. Next, press the Start/Pause Key. The
Water Temperature will be displayed in Fahrenheit.
2. Select My Cycle. Then turn the Jog-Dial so that the Extended
Spin LED is turned on. Next, press the Start/Pause Key. The
door status will be displayed (OP if open, CL if closed).
3. Select My Cycle. Then turn the Jog-Dial so that the Delay
Start LED is turned on. Next, press the Start/Pause Key. The
door lock Switch status will be displayed (UL if unlocked, Lo if
locked).
4. Water Frequency/Water Sensor Testing - Select a cycle &
start the washer, enter Service Mode & press My Cycle. Turn
the Dial so that the Steam LED is turned on. Next, press the
Start/Pause Key. The Water Frequency will be displayed. The
frequency will change as the unit fills.
5. Select My Cycle. Then turn the Jog-Dial so that Signal LED is
turned on. Next, press the Start/Pause Key. The AG Kit status
will be displayed after 3 seconds. (―ㅂE‖ if the AG kit is abnor-
mal. ―—‖ if the AG Kit is working properly)
This acceler-
1
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Table of Contents
Related Manuals for Samsung WF419AAW/XAA
Summary of Contents for Samsung WF419AAW/XAA
-
Page 1: Service Mode
SUPPORT INFORMATION Training — Plus One http://my.plus1solutions.net/clientPortals/samsung/ Help — GSPN http://service.samsungportal.com/ Samsung Product Support TV http://support-us.samsung.com/spstv/howto.jsp Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W Please Note: There are multiple Versions of this model, verify you are order- ing the correct parts. -
Page 2: Schematic Diagram
# tsWF419 RevE 03/21/2011... -
Page 3: Washer Connector Checks
Washer Connector Checks WF419 4 Water Temp Thermistor( Wht) 1 Door Lock Close (Blk) 1 Door Sw (Org) 5 Water Temp Thermistor Gnd (Org) 2 Door Lock Open (Wht) 3 Door Sw (Gry) 6 Water Level Sensor (Pnk) 3 Drain Pump (Vio) 7 AG Sensor (Brn) 7 Water Level Sensor (Vio) 4 Steam Valve (Red) - Page 4 Door Lock Check Test 1 Test 2 Connector CN2 Pin 3 (Brown) and CN3 Pin 1 When Door is Locked or Unlocked With Power Off, the resistance (Black) there is a pulse of 120VAC for a few between these pins will be between milliseconds.
- Page 5 Error Type Error Mode Details Check for Foreign material entering the pump or hoses. Drain Error Check to make sure the wiring harness is connected properly. Check the water pump terminal . Check for freezing Make sure to check the operating voltage. (An error occurs when Power Error under or over voltage is supplied.) Check whether a plug recepta- cle is used.
- Page 6 Error Type Error Mode Details This can be a short or a wire disconnected to the heater circuit. This Heater Error can also be problem with the tub contacting the heater or if the wa- ter in the tub is frozen or there is no water. The error is triggered by temperatures above 145C.
-
Page 7: Water Valve Connections For Detergent Drawer
CAP-FIXER DC67-00307A HOSE-HANGER DC62-10278A Stacking Kit : (Model No : SK-3A1/XAA, SK-4A/XAA, SK-5A/XAA) Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer Path #2 Path #1 Path #5...