Do not place a cloth or other materials over it. O Remove the batteries if you don't use the remote control for a long time. (If applicable) O Use the remote control within 7 meters from the indoor unit. (If applicable) Samsung Electronics...
O Young children or infirm persons should be always supervised when they use the air conditioner. O Max current is measured according to IEC standard for safety. O Current is measured according to ISO standard for energy efficiency. Samsung Electronics...
- Don’t worry about the trouble-shooting in your home Triple Protector Plus - Use longer without damage in unsuitable conditions Easy Installation - Secure the easy Installation of Indoor unit and pipe connection Easy Filter - Quick and easy to clean filter saves time and effort Samsung Electronics...
2-2 Product Specifications AR09HSSDBWKNEU AR12HSSDBWKNEU AR12HSSDRWKNER MODEL ITEM Indoor Unit Outoor Unit Indoor Unit Outoor Unit Indoor Unit Outoor Unit Type Wall-mounted Wall-mounted Wall-mounted 0.97/2.5/3.3 0.97/3.5/4.0 0.97/3.5/4.0 Cooling Capacity 0.97/3.2/5.4 0.97/4.0/5.8 0.97/4.0/5.8 Heating (Low/Std/Max) 15/36/49 15/57/63 15/57/63 Cooling Running Frequency...
Because the teat mode operate the cool mode by force not related to the set temperature / indoor ● temperature, check whether each subordinate is operated normally or not after completing installation Note and must turn off the power of the air conditioner. Samsung Electronics...
EEPROM Data Error (Main Micom Inv Micom) E474 Heatsink Sensor Error E483 Over Voltage Protection Error E484 PFC Over Load Error E485 Input Current Sensor Error E488 AC Input Voltage Sensor Error E500 Heatsink Over Temperature Error E554 Gas Leak Error Samsung Electronics...
1. Tack out the batteries of remote control. 2. Press the temperature button simultaneously and insert the battery again. 3. Make sure the remote control display shown as Step 2 Enter the Options Setup mode and select your options asscording to the following procedure. Samsung Electronics...
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When pressing the operation ON/OFF key with the direction of remote control for unit, the sound ’ ’ Ding’ ’ or ’ ’ Diriring’ ’ is heard and the OPERATION ICON( ) lamp of the display is flickering at the same time, then the input of option is completed. (If the deriving sound isn’t heard, try again pressing the ON/OFF button.) Samsung Electronics...
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repeatedly. Push the Mode button to set the display panerl to 1. Every time you push the button, the display panel reads . . . repeatedly. Samsung Electronics...
2) Detach FILTER PRE from the PANEL FRONT. 3) Cover Panel is assembled on bottom of indoor unit as shown in the figure. Remove the Cap Screw as shown on the right side and then remove the screw and separate the Cover Panel. Samsung Electronics...
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5) Separate the hook after pushing both end of Cover Panel as shown in the figure. (Watch out for the damage of the hook) 6) Raise front part upward obliquely as shown in the figure and then remove the hooks. Samsung Electronics...
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Assembly of Cover Panel after service end. - Reassembly is in the reverse order of the removal. - Piping and drain hose must be careful not to damage and Progress must be done with both hands. Hook (Side) Hook (Center) Screw Cap Screw Samsung Electronics...
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4 HOOK Structures. When separate the hook : Use the (-) screw Driver. (-)Screw Driver Insert the hook and then pull the hook as shown on the right side. (Watch out for the damage of the hook) Samsung Electronics...
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Parts Procedure Remark 9) Remove the Panel Frame from the Main Frame as shown on the right side. 10) Remove the WIFI KIT connector. WIFI KIT connector is located of Panel Front. (For model with WIFI KIT) Samsung Electronics...
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9) Take off the CASE-CONTROL from the main frame after loosen the remaining connector. Caution: When you separate the connector, pull pressing the locking button. TRAY DRAIN 1) To detach TRAY-DRAIN from the main frame, pull the bottom of the TRAY-DRAIN towards you. Samsung Electronics...
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2) Unfasten the screw at the left side. (use + Screw Driver) 3) Unfasten the screw at the right side. (use + Screw Driver) 4) To detach Evaporator from the main frame, pull the bottom of the Evaporator towards you. Samsung Electronics...
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FAN MOTOR 1) Unfasten the screw. (use + Screw Driver) & CROSS FAN 2) Detach the FAN Motor case. 3) Unfasten the screw a little. (use + Screw Driver) 4) Pull the CROSS-FAN to the left side. 4-10 Samsung Electronics...
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- Confirm Seal of backside necessarily after replace of Assy SPI Lamp. - Seal should be close adhesion to SPI Lamp. - Measure as shown on the right side since replace. (If the seal is not close adhesion perfectly : Defectiveness can happen) Samsung Electronics 4-11...
4-2 Outdoor Unit Detach the Cabinet Upper like the picture. 4-2-1...
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5) Loosen 2 screw(CCW) on the right side of Cabinet Front. (Use +Screw Driver) 6) Loosen 2 screw(CCW) on the left side of Cabinet Front. (Use +Screw Driver) 7) Loosen 3 screw(CCW) on the front side of Cabinet Front. (Use +Screw Driver) 4-2-2...
5. Disassembly WIFI 5-1 WIFI Case (AR09HSSDBWKNEU AR12HSSDBWKNEU) Separate Case-WIFI Top CASE from Case-WIFI Button Separate Case-WIFI Top BUTTON from Case-WIFI Button Detach Assy Connector Wire from Case-WIFI Button WIRE *Caution When you separate the connector , pull press -ing the locking button...
ASSY PCB MAIN DB92-02866A 1 PC ASSY CONNECTOR WIRE DB93-09493C 1 PC ASSY CONNECTOR WIRE DB93-09497E 1 PC ASSY CONNECTOR WIRE-POWER DB93-14275A 1 PC ASSY CONNECTOR WIRE-DC SIGNAL DB93-14276A 1 PC ASSY CONNECTOR WIRE-DC SIGNAL DB93-14277A 1 PC Samsung Electronics...
If not, there exists a possibility of fire which can be caused by electric heat in the connecting part. : Good Bad : Ring terminal is connected reversely Bad : Not clamped Screw Bad : In the gap between Ring terminal & Screw Bad : Unused Ring Terminal Samsung Electronics...
Air intake SPi Lamp (up and down) (left and right) Display Temperature indicator / Filter Reset indicator Defrost indicator Power consumption indicator / Auto clean indicator Power button/ W i-Fi indicator Remote controller receiver Timer/ Auto clean indicator Samsung Electronics...
Filter Reset Reset the Filter Clean reminder Usage Display the amount of power consumption for few seconds on the indoor unit display: Time set Set the current time To silence the beep sound when pressing the button. Samsung Electronics...
HEAT mode, and indoor fan and out- Indoor fan and outdoor fan stop operation door fan do not operate intermittently for within 20% intermittently in a HEAT mode. of the total heater operation. Samsung Electronics 10-1...
Is the power is normal? Exchange the PBA of no power unit (check the LED Lamp) Exchange the indoor unit PBA. Is the communication error occurred again? Terminate the service. Exchange the outdoor unit PBA. 10-2 Samsung Electronics...
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Is the connection of power cable supply power and measure the voltage of #1-#2 in and communication cable normal? the connector Exchange the indoor PBA Below 0.5V or Over 4.5V? Micom error or connector check Exchange the indoor PBA Samsung Electronics 10-3...
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Is the connection of power cable supply power and measure the voltage of #3-#4 and communication cable normal? and #5-#6 in the connector Exchange the indoor PBA Below 0.5V or Over 4.5V? Micom error or connector check Exchange the indoor PBA 10-4 Samsung Electronics...
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Is the connected louver wire? Does operation start when swing button of the Normal remote control unit pushed? Is the voltage changeable at the pin#2~#5 of CN61, Exchange the PBA CN62, CN63 (louver connector)? Up/Down louver motor is faulty. Samsung Electronics 10-5...
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Is the voltage of CN72 Exchange the Indoor PBA #3-#5 and #3-#6 with in 1Vdc~15Vdc during the operation? PBA problem or Motor problem Change the PBA first and check the operation Exchange the Fan motor 10-6 Samsung Electronics...
Is the connection of power cable supply power and measure the voltage of "B"in the connector and communication cable normal? Exchange the Outdoor PBA Below 0.5Vdc or Over 4.5Vdc? Micom error or connector check Exchange the Outdoor PBA Samsung Electronics 10-7...
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Is the connection of power cable supply power and measure the voltage of "B"in the and communication cable normal? connector Exchange the Outdoor PBA Below 0.5Vdc or Over 4.5Vdc? Micom error or connector check Exchange the Outdoor PBA 10-8 Samsung Electronics...
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Is the connection of power cable supply power and measure the voltage of "B"in the and communication cable normal? connector Exchange the Outdoor PBA Below 0.5Vdc or Over 4.5Vdc? Micom error or connector check Exchange the Outdoor PBA Samsung Electronics 10-9...
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Restart after power off Is the discharge over temperature Terminate the service sensor error appeared again? Download the EEPROM data Is the discharge over temperature Terminate the service sensor error appeared again? Exchange the Outdoor PBA Exchanged the Compressor 10-10 Samsung Electronics...
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Is the voltage of "A" #3-#5 and Exchange the Outdoor PBA #3-#6 with in 1Vdc~15Vdc during the operation? PBA problem or Motor problem Change the PBA first and check the operation Exchange the Fan motor Samsung Electronics 10-11...
Is the connection of compressor wire is normal? Connect the comp wire normally Download the EEPROM data Is the restart error occurred again? Terminate the service Is the compressor body and interphase Exchange the Outdoor PBA resistance insulated? Exchange the compressor 10-12 Samsung Electronics...
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Is the connection of compressor wire is normal? Connect the comp wire normally (PBA and Compressor) Is the restart error occurred again? Terminate the service Is the compressor body and Exchange the Outdoor PBA interphase resistance insulated? Exchange the compressor Samsung Electronics 10-13...
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Connect the comp wire normally Is the O.C error occurred again? Terminate the service Is the condition of indoor/outdoor temperature Restart after returning to the normal load normal load? Is the O.C error Terminate the service occurred again? 10-14 Samsung Electronics...
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Is the position of Correct the sensor position or temperature sensor and sensing exchange the sensor value normal? Is the compressor body and interphase resistance Exchange the Outdoor PBA insulated? Exchange the compressor Samsung Electronics 10-15...
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("A") is normal in operation mode? Normal range(280Vdc~320Vdc) Is the DC_link sensing voltage("B") is normal in operation mode? Exchange the Outdoor PBA Normal range (0.2Vdc~4.8Vdc) Exchange the Outdoor PBA Is the reactor insulation damaged? Exchange the Reactor 10-16 Samsung Electronics...
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Start the operation (cooling mode or heating mode) Is the DC_link sensing voltage("B") is normal in operation mode? Exchange the Outdoor PBA Normal range (0.2Vdc~4.8Vdc) Exchange the Outdoor PBA Is the reactor insulation damaged? Exchange the Reactor Samsung Electronics 10-17...
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Check the input power in the powercord. Normal range(180Vac ~ 270Vac) Restart after power off. Start the operation (cooling mode or heating mode) Is the DC_link voltage ("A") is normal in operation mode? Check the input power Normal range(280Vdc~320Vdc) 10-18 Samsung Electronics...
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Is the DC_link sensing Exchange the Outdoor PBA voltage("D")is normal in operation mode? Normal range (0.2Vdc~4.0Vdc) Exchange the Outdoor PBA Is the reactor insulation damaged? Exchange the Reactor Samsung Electronics 10-19...
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Is the position of Correct the sensor position or temperature sensor and the sensing exchange the sensor value normal? Is the connection cable for the compressor and power Correct the cable connection terminal normal? Exchange the Outdoor PBA 10-20 Samsung Electronics...
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IC451 Restart after power off. AR12HSSDRWKXER R426,R425 R410,R411,R412 IC451 Is the PFC shunt and IPM Exchange the Outdoor PBA shunt resistance value correct? Is the current sensor error appeared again? Terminate the service Exchange the Outdoor PBA Samsung Electronics 10-21...
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4) Is the cover assembly in control-box normal? 2. Troubleshooting procedure Restart after power off. Are there screws in PBA-heatsink? Fastening the screw (4 screws) Check the fan connection Is the fan operation normal? Change the Fan motor Exchange the Outdoor PBA 10-22 Samsung Electronics...
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Is the Comp Vlimit error occurred again? Terminate the service Is the condition of indoor/outdoor temperature Restart after returning to the normal load normal load? Is the O.C error Terminate the occurred again? service Samsung Electronics 10-23...
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Is the position of Correct the sensor position or temperature sensor and sensing exchange the sensor value normal? Is the compressor body and interphase resistance Exchange the Outdoor PBA insulated? Exchange the compressor 10-24 Samsung Electronics...
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2. Troubleshooting procedure MODEL "A" AR09HSSDBWKXEU CN501 AR12HSSDBWKXEU CN501 power off and download EEPROM data AR12HSSDRWKXER CN501 (or. Insert the service EEPROM IC) Restart after power off Terminate the service Is the error appeared again? Exchange the Outdoor PBA Samsung Electronics 10-25...
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* Heating mode * * Cooling mode * Is the outdoor temperature over 40 or Is the outdoor temperature under -7 under -30 ? The temperature condition is too poor to operate. Wait until temperature is changed 10-26 Samsung Electronics...
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Terminate the service. Check the EEV valve operation. Is the EEV valve connection normal? Connect the EEV valve. Is the EEV valve is operation? Check the sound of EEV valve Change the EEV valve. after power on. Samsung Electronics 10-27...
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Check the pipe crack. Is the pressure of refrigerant normal? Fill up the refrigerant. Exchange the Indoor PBA Exchange the Outdoor PBA 10-28 Samsung Electronics...
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Check the fuse open or not? (F001) Exchange the Main PBA Restart after power off. Is the power normal? Check the power source. Is AC power is normal for SMPS? Exchange the Main PBA CN150 : 220Vac~240Vac Check SMPS wire connection Samsung Electronics 10-29...
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DC wire (3PIN RED, 3PIN BLU) with Main PBA Connector CN151, CN152, Check the DC voltage in Exchange the Main PBA Main PBA. Is the voltage is normal in Main PBA? (Main : CN151,CN152 Check) Exchange the Main PBA, SMPS PBA 10-30 Samsung Electronics...
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Exchange the PBA "F":270Vdc~320Vdc Is the SMPS is normal? Exchange the PBA "G" Main 5V : 4.5Vdc ~ 5.5Vdc Is the SMPS is normal? Exchange the PBA "H" Main 12V : 11Vdc ~ 13Vdc Exchange the PBA Samsung Electronics 10-31...
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1) Check the power condition at customer's house (Is there any power noise?) 2) Have been there power failure? 2. Troubleshooting procedure MODEL Error display AR09HSSDBWKNEU AR12HSSDBWKNEU AR12HSSDRWKNER Restart after power off Is the AC line zero cross signal error appeared again?
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1. Checklist : 1) Check the Btu between indoor and outdoor unit 2) Check the indoor unit option and outdoor unit EEPROM data MODEL Error display AR09HSSDBWKNEU 2. Troubleshooting procedure AR12HSSDBWKNEU AR12HSSDRWKNER Is the rated Btu between indoor unit Exchange the one of them according...
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2) Check the battery in remote control 3) All the lights out and check again : Change electronic typed to a fluorescent light 4) Put the set in operation and check the voltage of display PBA 5) Replace the display PBA 10-34 Samsung Electronics...
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Is the EEV valve is operation? Change the EEV valve. Check the sound of EEV valve after power on. Check the pipe crack. Is the pressure of refrigerant normal? Fill up the refrigerant. Exchange the Indoor PBA Exchange the Outdoor PBA Samsung Electronics 10-35...
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- Discharge temperature and the indoor [Execute the troubleshooting] temperature measurements confirm Check the refrigerant leaks. that the difference is more than 10 . Check the PCB Relay. - Fill up perfectly refrigerant after re-vacuum. Execute the related trouble- shooting. 10-36 Samsung Electronics...
2) The fan motor of the indoor unit . Fan motor connector(CN72) is faulty. 1. Fan speed(high) doesn't run. 2. Continuous Operation 3) The power voltage between terminal #1-#3 of the . PBA is faulty. connector(CN72) is 0V. Samsung Electronics 10-37...
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(There is no problem with Main PBA in this case) - In the above case, the change of all-in-one Terminal Block will make Main PBA operate again. Circuit Block 3. Measurement method of fair/defective thermal fuse Fail Defective 10-38 Samsung Electronics...
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2) The fan motor of the indoor unit . Fan motor connector(CN72) is 1. Fan speed(high) doesn't run faulty 2. Continuous Operation 3) The power voltage between terminal #3-#5 of the . PBA is faulty connector(CN72) is 0V Samsung Electronics 11-3...
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1) Normal : RED on, GRN blink, YEL off 2) Abnormal . L,N,C wire wrong wiring Check the LED lamp display - All off : check no power . Outdoor PBA is faulty - abnormal display : check error mode 11-4 Samsung Electronics...
It occurs when the drain pump is plugged out or it is out of order. Check the power of the drain pump and the position of the drain hose, and when the pump is faulty, contact the drain pump manufacturer. Samsung Electronics do not manufacture drain pumps. So, we are not able to correct the drain pump problems.
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Also, the remote con- troller may mot work under intensive light from a 3-wave length lamp or a neon sign due to the EMI. In this case, take the remote controller closer to the receiver. Samsung Electronics 12-3...
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There is a cost table. But, our service engineer needs to visit to total up the cost correctly. When you move in, make sure to contact Samsung Electronics Service Center or Authorized Service Agent in advance to streamline the process.
Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, rinse it with running water. Insert the air filter back in its original position. Dry the Air filter in a ventilated area. it once a week. Samsung Electronics 12-5...
Electric and earth work shall meet the "Electric Facility Technology Standard" and the "Internal Wire Regulation" of the Electric Business Laws. ■ Inspection & Trial Run Upon completion of the tests, you shall make a trial run while you explain the main functions of the air conditioner to finish the installation. 12-6 Samsung Electronics...
3 way valve. And mount the service port cap to 3 way valve. Valve stem Stem cap 7) Check for gas leakage. (gas) - At this time, especially check for gas leakage from the 3 way valve's stem nuts, and from the service port cap. (liquid) Samsung Electronics 12-7...
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7) Close the cap of each valve. Relocation of the air conditioner entering. At this time, cover the valve of the outdoor unit and the other pipe using a cap or vinyl plug to avoid foreign material entering. 12-8 Samsung Electronics...
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10th 11th 12th 13th 14th Project Capacity Sell Feature Series Color Unit Export Item Reference 3TH 4TH Item ITEM Item Export 12Year INVERTER HP Export 13Year INVERTER CO Export 14Year Export 15Year Export 16Year 9TH DIGIT Item1 Export 1st MODEL A Export The virus doctor (The India / Latin America A / PAC K besides) S Export Export NO virus doctor (the India / Latin America A / PAC K besides)