Finding a lost device
If you have a Google™ account, the "Protection by my Xperia" web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
•
Locate your device on a map.
•
Sound an alert even if the device is in silent mode.
•
Remotely lock the device.
•
Remotely clear the internal and external memory of the device, as a last resort.
The "Protection by my Xperia" service may not be available in all countries/regions.
To activate the Protection by my Xperia service on your device
1
Make sure you have an active data connection.
2
From your Home screen, tap
3
Find and tap Settings > Security > Protection by my Xperia > Activate.
4
Mark the checkbox to agree with the terms and conditions of using the
Protection by my Xperia service, then tap Accept.
5
If prompted, sign in to your Google™ account, or create a new one if you don't
have one.
6
Enable location services on your device if this function is not already enabled.
To verify that the Protection by my Xperia service can locate your device after you activate the
myxperia.sonymobile.com and sign in using the Google™ account that you have
service, go to
set up on your device.
If you are using a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding the identification number of your device
Your device has a unique ID (identification) number. In your device, this number is
referred to as the IMEI (International Mobile Equipment Identity). You should keep a
copy of this number. You may require it, for example, when you access the Xperia™
Care support service and need to register your device. Also, if your device is stolen,
some network providers can use this number to stop the device from accessing the
network in your country.
To view your IMEI number
•
Turn off your device, then remove the battery cover and battery to view your IMEI
number.
•
Open the phone dialer on your device and enter *#06#.
To view your IMEI number via the device settings
1
From your Home screen, tap
2
Find and tap Settings > About phone > Status > IMEI information.
Memory and storage
Your device has different types of memory and storage options.
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